Vista Service Pack update is junk

I agree Vista SP is junk. Have tried several times to install SP 2. It always
ends up with "Reverting changes" for approx 5 hours.
By the way just look at the advice given to install SP on Vista. The
complexity of fixing this issue speaks for itself, try this and try that. How
Microsoft think people would dare to jump on a new OS. if they even cannot
make updates to a mature OS work is a mystery to me.


"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> If you cannot install any updates, Windows Update is an appropriate
> newsgroup. If you're having problems installing Vista SP2 only...
>
> Free unlimited installation and compatibility support is available for
> Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
> Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
> chat or e-mail support differs depending on your geographic location. Go to
> &
> select appropriate category (i.e., Download issue; Installation issue;
> Issues after you install a service pack).
>
> You'll find additional support for Vista SP2 issues in
> microsoft.public.windows.vista.general newsgroup and in these forums:
>
> .
>
> .
>
> .
>
> How to troubleshoot Windows Vista and Windows Server 2008 service pack
> installation issues
>
>
> Windows Vista and Windows Server 2008 service pack installation fails with
> error 0x80004005:
>
>
> Error message when you try to install Windows Vista Service Pack 2 or
> Windows Server 2008 Service Pack 2: "An internal error occurred while
> installing the service pack":
>
> <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> I blame Microsoft for not issuing a patch... to deal with
> >> this SP2 installer problem.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
> Description of the Windows Vista and Windows Server 2008 installation
> software feature update released April 28, 2009:
> [Has KB955430 been installed yet?]
>
> The update is not installed successfully, you receive a message, and the
> computer restarts when you try to install an update in Windows Vista (3
> Resolution Methods)
>
>
> ============
>
> Vista SP2 Installation Tips:
>
> .. Your computer will restart several times during the installation process:
> Make certain you've saved your work and closed all open applications before
> beginning the install.
>
> .. Disable (1) your anti-virus application, (2) any real-time system
> protections afforded by any anti-spyware applications (except Defender), &
> (3) your third-party firewall (if any) and then (4) enable the Windows
> Firewall _before installing or uninstalling_ Vista SP2.
>
> .. The installation process can take an hour or more: If you're installing
> SP2 on a portable computer, make sure that you plug-in the power cord and
> have the battery inserted into its bay.
>
> .. Vista SP1 is a prerequisite for installing SP2. If you use Windows Update
> or the Automatic Update feature in Windows Vista, you will not be offered
> the option to install SP2 until you first install SP1.
>
> =============================
>
> HOW TO install Vista SP2 manually
>
> <QP>
> Generally, these errors can occur if the system files are corrupted.
>
> To make clear the current situation, I recommend downloading Windows Vista
> Service Pack 2] in Normal Mode and installing it in Clean Boot Mode. Please
> follow the steps below.
>
> Note: This SP2 installation can be affected by certain third party programs
> running in the background. If you are running any third party applications
> such as Spyblocker, Internet or web accelerators (programs designed to boost
> the speed of the Internet connection), security or anti-virus programs
> (McAfee, Norton, etc.), I recommend we temporarily disable or shut them down
> during our troubleshooting process. Please be sure to enable them again when
> the update process has been completed.
>
> Step 1: Download Windows Vista Service Pack 2 Standalone Installer
> ===================================================
> 1. Download Windows Vista SP2 from the link below according to your System
> Type:
>
> ....Windows Vista Service Pack 2 - Five Language Standalone for x32-based
> systems (Size: 348.3 MB)
>
>
> ....Windows Vista Service Pack 2 - Five Language Standalone for x64-based
> systems (Size: 577.4MB)
>
>
> 2. Save the download to your desktop, do not Run it!
>
> Step 2: Install Windows Vista SP2 in Clean Boot mode
> ========================================
> Please disable all startup items and third party services when booting to
> avoid conflict when installing Vista SP1:
>
> 1. Click "Start", type: MSCONFIG in the search box and press Enter.
>
> Note: Please click "Continue" if the "User Account Control" window pops up.
>
> 2. Click "Services", check the "Hide All Microsoft Services" box and click
> "Disable All" (if it is not gray).
> 3. Click "Startup", click "Disable All" and click "OK".
>
> Note: Temporarily disabling the Startup Group only prevents the startup
> programs from loading at startup. This shouldn't affect the system or other
> programs. We can manually run these programs later. Go ahead and reboot your
> system when prompted as you are exiting MsConfig.
>
> 4. After rebooting, right-click on the downloaded Windows Vista Service Pack
> 2 Standalone Installer, select "Run as Administrator" (if necessary) and
> follow the instructions to install Windows Vista SP2.
>
> To restore the computer to use a Normal Startup, repeat step 1 above. Then
> click "Normal Startup" on the General tab, click "OK", and then restart the
> computer.
> </QP>
> Modified from original MS Support source as quoted in
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>
>
> Bill Daggett wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > This discussion belongs in microsoft.public.windowsupdate.
> >
> > I'm sending it there via crosspost.
> >
> > "scorpionleather" <scorpionleather@nospam.noemail.com> wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> Brit, did you read my message? I said that there are -three- different
> >> computers that belong to different people in my family, that all have
> >> problems with Vista SP2. I have applied SP2 to a total of around 5-6
> >> computers so almost 50% of the computers I updated have problems
> >> installing
> >> the service pack. Therefore, it is not because of anything unusual. In
> >> fact all three of these computers have very standard, out-of-the-box
> >> setups.
> >>
> >> One is my brother's new Dell laptop in the US. The other is my mother's
> >> desktop computer also in the US. And the third computer is my father's
> >> Dell laptop in Europe (I connected remotely to his machine).
> >>
> >> You cannot possibly claim that 50% of the computers I updated have
> >> problems
> >> because of unusual configuration. I don't touch these computers other
> >> than
> >> making sure that my brother and parents do their regular Microsoft
> >> security
> >> updates. They tend to keep their desktops very simple, with very little
> >> 3rd party software installed.
> >>
> >> I blame Microsoft for not issuing a patch or a product alert to deal with
> >> this SP2 installer problem. They realled messed up on the Vista SP2
> >> installer. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
> <!--colorc--><!--/colorc-->

 

thehawk71;1113645 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> Let's face it - VISTA is junk!<!--colorc--><!--/colorc-->

That's simply a matter of opinion!

YoSeMitE_SaM;1113635 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> See this: 'You may encounter temporary connection-related errors when
> you use Windows Update or Microsoft Update to install updates'
> ()
>
> Good Catch there since that's one of the errors listed.
>
> scorpionleather wrote:> > > <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > That's what I observed. -Some- of the SP2 installs go smoothly, in my
> > > case on 50% of the computers I tried. The other 3 computers fail with
> > > different error codes. When I search each of these error codes, I<!--colorc--><!--/colorc-->
> > find<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > many many discussion posts on the web from people who ran into the<!--colorc--><!--/colorc-->
> > exact<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > same problem. So this is very widespread. If your install of Vista<!--colorc--><!--/colorc-->
> > SP2<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > went smoothly then wonderful. But for those affected.. not so great. > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

scorpionleather;1113654 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> "YoSeMitE_SaM" <not.available@xxxxxx> wrote in message> > > <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > See this: 'You may encounter temporary connection-related errors when<!--colorc--><!--/colorc-->
> > you use Windows Update or Microsoft Update to install updates'
> > () > > <!--colorc--><!--/colorc-->
>
> Thanks but that's not the issue. The Internet connections were fine.
> In
> fact I tried to install the standalone version of Vista SP2 (download
> the
> huge file from the Microsoft website and then run it). That resulted
> also
> in failed installation and an error code.<!--colorc--><!--/colorc-->

While not actually running into any major problems since SP2 came out
for XP I tend to agree with Ex_Brit on reduction of the number of
running processes while I've never had to boot in safe for any large
service pack to go on.

The first thing right off preferred here is to wait for the
redistributable full download usually loaded up with all the other
updates explaining the larger size once a system restore point has been
created manually. While the installer will create one itself I like to a
little better prepared.

The next step is a good look over on processes and since you are seeing
problems on more then one machine did you burn the downloaded service
pack's iso image to disk? If that's the case you may have had a bad burn
since MS provided the iso for SP2 when multiple systems are to be
updated.


--
Night Hawk

 

"Night Hawk" <guest@unknown-email.com> wrote in message<!--coloro:blue--><span style="color:blue <!--/coloro-->
> The first thing right off preferred here is to wait for the
> redistributable full download usually loaded up with all the other
> updates explaining the larger size once a system restore point has been
> created manually. While the installer will create one itself I like to a
> little better prepared.
>
> The next step is a good look over on processes and since you are seeing
> problems on more then one machine did you burn the downloaded service
> pack's iso image to disk? If that's the case you may have had a bad burn
> since MS provided the iso for SP2 when multiple systems are to be
> updated.<!--colorc--><!--/colorc-->

On all the systems I first used Windows Update, and then I tried the full
download from the web. I'm not using a CD or anything that would introduce
anything in common to make them fail.

The interesting thing is the totally different way that the 3 systems failed
during install.

The first one, my mother's computer, would quickly say "successfully
installed" in the Windows Update status screen - in fact too quick, within a
split second after clicking to update to SP2. But then Control Panel System
Info still shows SP1, and then SP2 keeps showing up in Windows Update as an
important update that has not been installed yet. So then I try the full
download and it fails with an error code with no reported solution on
discussion forums other than to do a Restore from the Vista CD.

The second one, my brother's computer, would seem to go ok but then after
reboot I see a screen that says "Rolling back service pack" due to some
error encountered.

The third one, my father's computer, says that the install failed with an
error in Windows Update. This is a different error number than the others.

So there is something severely wrong with Vista SP2. Microsoft should fix
this and then issue SP v2.01 which actually installs on more systems...

By the way the thing that irritates me about Microsoft is that they will
never admit to a major bug while it's happening. Instead a year later they
will admit it, only after they have some next version of the operating
system. This is how it's always been, since I started using MS-DOS and
Windows in the late 1980s.. this is permanent in the Microsoft culture. But
I don't like it because a lot of people end up wasting their time trying to
troubleshoot something that can only be fixed by programmers. I mean when
there is a programming defect how often is it that you can solve it just by
disabling processes etc?

 

Your computer's OEM install of Vista SP1 may be junk, BW.

Attempting a manual install per my previous reply should be a last resort.
Most users won't have to resort such a complex method to install it manually
or via Automatic/Windows Update.

In any event, free support's available so why not take advantage of it?

Bitewolf wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I agree Vista SP is junk. Have tried several times to install SP 2. It
> always ends up with "Reverting changes" for approx 5 hours.
> By the way just look at the advice given to install SP on Vista. The
> complexity of fixing this issue speaks for itself, try this and try that.
> How Microsoft think people would dare to jump on a new OS. if they even
> cannot make updates to a mature OS work is a mystery to me.
>
> "PA Bear [MS MVP]" wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
>> If you cannot install any updates, Windows Update is an appropriate
>> newsgroup. If you're having problems installing Vista SP2 only...
>>
>> Free unlimited installation and compatibility support is available for
>> Windows Vista, but only for Service Pack 2 (SP2). This support for
>> Windows
>> Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability
>> of chat or e-mail support differs depending on your geographic location.
>> Go to
>> &
>> select appropriate category (i.e., Download issue; Installation issue;
>> Issues after you install a service pack).
>>
>> You'll find additional support for Vista SP2 issues in
>> microsoft.public.windows.vista.general newsgroup and in these forums:
>>
>> .
>>
>> .
>>
>> .
>>
>>
>> How to troubleshoot Windows Vista and Windows Server 2008 service pack
>> installation issues
>>
>>
>> Windows Vista and Windows Server 2008 service pack installation fails
>> with
>> error 0x80004005:
>>
>>
>> Error message when you try to install Windows Vista Service Pack 2 or
>> Windows Server 2008 Service Pack 2: "An internal error occurred while
>> installing the service pack":
>>
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>>> I blame Microsoft for not issuing a patch... to deal with
>>>> this SP2 installer problem.<!--colorc--><!--/colorc-->
>>
>> Description of the Windows Vista and Windows Server 2008 installation
>> software feature update released April 28, 2009:
>> [Has KB955430 been installed
>> yet?]
>>
>> The update is not installed successfully, you receive a message, and the
>> computer restarts when you try to install an update in Windows Vista (3
>> Resolution Methods)
>>
>>
>> ============
>>
>> Vista SP2 Installation Tips:
>>
>> .. Your computer will restart several times during the installation
>> process: Make certain you've saved your work and closed all open
>> applications before beginning the install.
>>
>> .. Disable (1) your anti-virus application, (2) any real-time system
>> protections afforded by any anti-spyware applications (except Defender),
>> &
>> (3) your third-party firewall (if any) and then (4) enable the Windows
>> Firewall _before installing or uninstalling_ Vista SP2.
>>
>> .. The installation process can take an hour or more: If you're
>> installing
>> SP2 on a portable computer, make sure that you plug-in the power cord and
>> have the battery inserted into its bay.
>>
>> .. Vista SP1 is a prerequisite for installing SP2. If you use Windows
>> Update or the Automatic Update feature in Windows Vista, you will not be
>> offered the option to install SP2 until you first install SP1.
>>
>> =============================
>>
>> HOW TO install Vista SP2 manually
>>
>> <QP>
>> Generally, these errors can occur if the system files are corrupted.
>>
>> To make clear the current situation, I recommend downloading Windows
>> Vista
>> Service Pack 2] in Normal Mode and installing it in Clean Boot Mode.
>> Please
>> follow the steps below.
>>
>> Note: This SP2 installation can be affected by certain third party
>> programs
>> running in the background. If you are running any third party
>> applications
>> such as Spyblocker, Internet or web accelerators (programs designed to
>> boost the speed of the Internet connection), security or anti-virus
>> programs (McAfee, Norton, etc.), I recommend we temporarily disable or
>> shut them down during our troubleshooting process. Please be sure to
>> enable them again when the update process has been completed.
>>
>> Step 1: Download Windows Vista Service Pack 2 Standalone Installer
>> ===================================================
>> 1. Download Windows Vista SP2 from the link below according to your
>> System
>> Type:
>>
>> ....Windows Vista Service Pack 2 - Five Language Standalone for x32-based
>> systems (Size: 348.3 MB)
>>
>>
>> ....Windows Vista Service Pack 2 - Five Language Standalone for x64-based
>> systems (Size: 577.4MB)
>>
>>
>> 2. Save the download to your desktop, do not Run it!
>>
>> Step 2: Install Windows Vista SP2 in Clean Boot mode
>> ========================================
>> Please disable all startup items and third party services when booting to
>> avoid conflict when installing Vista SP1:
>>
>> 1. Click "Start", type: MSCONFIG in the search box and press Enter.
>>
>> Note: Please click "Continue" if the "User Account Control" window pops
>> up.
>>
>> 2. Click "Services", check the "Hide All Microsoft Services" box and
>> click
>> "Disable All" (if it is not gray).
>> 3. Click "Startup", click "Disable All" and click "OK".
>>
>> Note: Temporarily disabling the Startup Group only prevents the startup
>> programs from loading at startup. This shouldn't affect the system or
>> other
>> programs. We can manually run these programs later. Go ahead and reboot
>> your system when prompted as you are exiting MsConfig.
>>
>> 4. After rebooting, right-click on the downloaded Windows Vista Service
>> Pack 2 Standalone Installer, select "Run as Administrator" (if necessary)
>> and follow the instructions to install Windows Vista SP2.
>>
>> To restore the computer to use a Normal Startup, repeat step 1 above.
>> Then
>> click "Normal Startup" on the General tab, click "OK", and then restart
>> the
>> computer.
>> </QP>
>> Modified from original MS Support source as quoted in
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>>
>> Bill Daggett wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> This discussion belongs in microsoft.public.windowsupdate.
>>>
>>> I'm sending it there via crosspost.
>>>
>>> "scorpionleather" <scorpionleather@nospam.noemail.com> wrote:
>>>> Brit, did you read my message? I said that there are -three- different
>>>> computers that belong to different people in my family, that all have
>>>> problems with Vista SP2. I have applied SP2 to a total of around 5-6
>>>> computers so almost 50% of the computers I updated have problems
>>>> installing
>>>> the service pack. Therefore, it is not because of anything unusual.
>>>> In
>>>> fact all three of these computers have very standard, out-of-the-box
>>>> setups.
>>>>
>>>> One is my brother's new Dell laptop in the US. The other is my
>>>> mother's
>>>> desktop computer also in the US. And the third computer is my father's
>>>> Dell laptop in Europe (I connected remotely to his machine).
>>>>
>>>> You cannot possibly claim that 50% of the computers I updated have
>>>> problems
>>>> because of unusual configuration. I don't touch these computers other
>>>> than
>>>> making sure that my brother and parents do their regular Microsoft
>>>> security
>>>> updates. They tend to keep their desktops very simple, with very
>>>> little
>>>> 3rd party software installed.
>>>>
>>>> I blame Microsoft for not issuing a patch or a product alert to deal
>>>> with
>>>> this SP2 installer problem. They realled messed up on the Vista SP2
>>>> installer. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Yes it is possible the OEM installation is the problem, since I have the
files prepacked on my VAIO. Sony seems to have problems with their hardware
similar to Microsofts problem with software.
But the issue is that MS soon only supports Vista SP2 installations. Since I
cannot upgrade from SP1 soon this will not be a in issue for MS. Magnificent
solution.

"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Your computer's OEM install of Vista SP1 may be junk, BW.
>
> Attempting a manual install per my previous reply should be a last resort.
> Most users won't have to resort such a complex method to install it manually
> or via Automatic/Windows Update.
>
> In any event, free support's available so why not take advantage of it?
>
> Bitewolf wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > I agree Vista SP is junk. Have tried several times to install SP 2. It
> > always ends up with "Reverting changes" for approx 5 hours.
> > By the way just look at the advice given to install SP on Vista. The
> > complexity of fixing this issue speaks for itself, try this and try that.
> > How Microsoft think people would dare to jump on a new OS. if they even
> > cannot make updates to a mature OS work is a mystery to me.
> >
> > "PA Bear [MS MVP]" wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> If you cannot install any updates, Windows Update is an appropriate
> >> newsgroup. If you're having problems installing Vista SP2 only...
> >>
> >> Free unlimited installation and compatibility support is available for
> >> Windows Vista, but only for Service Pack 2 (SP2). This support for
> >> Windows
> >> Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability
> >> of chat or e-mail support differs depending on your geographic location.
> >> Go to
> >> &
> >> select appropriate category (i.e., Download issue; Installation issue;
> >> Issues after you install a service pack).
> >>
> >> You'll find additional support for Vista SP2 issues in
> >> microsoft.public.windows.vista.general newsgroup and in these forums:
> >>
> >> .
> >>
> >> .
> >>
> >> .
> >>
> >>
> >> How to troubleshoot Windows Vista and Windows Server 2008 service pack
> >> installation issues
> >>
> >>
> >> Windows Vista and Windows Server 2008 service pack installation fails
> >> with
> >> error 0x80004005:
> >>
> >>
> >> Error message when you try to install Windows Vista Service Pack 2 or
> >> Windows Server 2008 Service Pack 2: "An internal error occurred while
> >> installing the service pack":
> >>
> >>
> >>>> I blame Microsoft for not issuing a patch... to deal with
> >>>> this SP2 installer problem.
> >>
> >> Description of the Windows Vista and Windows Server 2008 installation
> >> software feature update released April 28, 2009:
> >> [Has KB955430 been installed
> >> yet?]
> >>
> >> The update is not installed successfully, you receive a message, and the
> >> computer restarts when you try to install an update in Windows Vista (3
> >> Resolution Methods)
> >>
> >>
> >> ============
> >>
> >> Vista SP2 Installation Tips:
> >>
> >> .. Your computer will restart several times during the installation
> >> process: Make certain you've saved your work and closed all open
> >> applications before beginning the install.
> >>
> >> .. Disable (1) your anti-virus application, (2) any real-time system
> >> protections afforded by any anti-spyware applications (except Defender),
> >> &
> >> (3) your third-party firewall (if any) and then (4) enable the Windows
> >> Firewall _before installing or uninstalling_ Vista SP2.
> >>
> >> .. The installation process can take an hour or more: If you're
> >> installing
> >> SP2 on a portable computer, make sure that you plug-in the power cord and
> >> have the battery inserted into its bay.
> >>
> >> .. Vista SP1 is a prerequisite for installing SP2. If you use Windows
> >> Update or the Automatic Update feature in Windows Vista, you will not be
> >> offered the option to install SP2 until you first install SP1.
> >>
> >> =============================
> >>
> >> HOW TO install Vista SP2 manually
> >>
> >> <QP>
> >> Generally, these errors can occur if the system files are corrupted.
> >>
> >> To make clear the current situation, I recommend downloading Windows
> >> Vista
> >> Service Pack 2] in Normal Mode and installing it in Clean Boot Mode.
> >> Please
> >> follow the steps below.
> >>
> >> Note: This SP2 installation can be affected by certain third party
> >> programs
> >> running in the background. If you are running any third party
> >> applications
> >> such as Spyblocker, Internet or web accelerators (programs designed to
> >> boost the speed of the Internet connection), security or anti-virus
> >> programs (McAfee, Norton, etc.), I recommend we temporarily disable or
> >> shut them down during our troubleshooting process. Please be sure to
> >> enable them again when the update process has been completed.
> >>
> >> Step 1: Download Windows Vista Service Pack 2 Standalone Installer
> >> ===================================================
> >> 1. Download Windows Vista SP2 from the link below according to your
> >> System
> >> Type:
> >>
> >> ....Windows Vista Service Pack 2 - Five Language Standalone for x32-based
> >> systems (Size: 348.3 MB)
> >>
> >>
> >> ....Windows Vista Service Pack 2 - Five Language Standalone for x64-based
> >> systems (Size: 577.4MB)
> >>
> >>
> >> 2. Save the download to your desktop, do not Run it!
> >>
> >> Step 2: Install Windows Vista SP2 in Clean Boot mode
> >> ========================================
> >> Please disable all startup items and third party services when booting to
> >> avoid conflict when installing Vista SP1:
> >>
> >> 1. Click "Start", type: MSCONFIG in the search box and press Enter.
> >>
> >> Note: Please click "Continue" if the "User Account Control" window pops
> >> up.
> >>
> >> 2. Click "Services", check the "Hide All Microsoft Services" box and
> >> click
> >> "Disable All" (if it is not gray).
> >> 3. Click "Startup", click "Disable All" and click "OK".
> >>
> >> Note: Temporarily disabling the Startup Group only prevents the startup
> >> programs from loading at startup. This shouldn't affect the system or
> >> other
> >> programs. We can manually run these programs later. Go ahead and reboot
> >> your system when prompted as you are exiting MsConfig.
> >>
> >> 4. After rebooting, right-click on the downloaded Windows Vista Service
> >> Pack 2 Standalone Installer, select "Run as Administrator" (if necessary)
> >> and follow the instructions to install Windows Vista SP2.
> >>
> >> To restore the computer to use a Normal Startup, repeat step 1 above.
> >> Then
> >> click "Normal Startup" on the General tab, click "OK", and then restart
> >> the
> >> computer.
> >> </QP>
> >> Modified from original MS Support source as quoted in
> >>
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >>
> >>
> >> Bill Daggett wrote:
> >>> This discussion belongs in microsoft.public.windowsupdate.
> >>>
> >>> I'm sending it there via crosspost.
> >>>
> >>> "scorpionleather" <scorpionleather@nospam.noemail.com> wrote:
> >>>> Brit, did you read my message? I said that there are -three- different
> >>>> computers that belong to different people in my family, that all have
> >>>> problems with Vista SP2. I have applied SP2 to a total of around 5-6
> >>>> computers so almost 50% of the computers I updated have problems
> >>>> installing
> >>>> the service pack. Therefore, it is not because of anything unusual.
> >>>> In
> >>>> fact all three of these computers have very standard, out-of-the-box
> >>>> setups.
> >>>>
> >>>> One is my brother's new Dell laptop in the US. The other is my
> >>>> mother's
> >>>> desktop computer also in the US. And the third computer is my father's
> >>>> Dell laptop in Europe (I connected remotely to his machine).
> >>>>
> >>>> You cannot possibly claim that 50% of the computers I updated have
> >>>> problems
> >>>> because of unusual configuration. I don't touch these computers other
> >>>> than
> >>>> making sure that my brother and parents do their regular Microsoft
> >>>> security
> >>>> updates. They tend to keep their desktops very simple, with very
> >>>> little
> >>>> 3rd party software installed.
> >>>>
> >>>> I blame Microsoft for not issuing a patch or a product alert to deal
> >>>> with
> >>>> this SP2 installer problem. They realled messed up on the Vista SP2
> >>>> installer. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
>
> <!--colorc--><!--/colorc-->

 

scorpionleather wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Brit, did you read my message? I said that there are -three-
> different computers that belong to different people in my family,
> that all have problems with Vista SP2. I have applied SP2 to a
> total of around 5-6 computers so almost 50% of the computers I
> updated have problems installing the service pack. Therefore, it
> is not because of anything unusual. In fact all three of these
> computers have very standard, out-of-the-box setups.
>
> One is my brother's new Dell laptop in the US. The other is my
> mother's desktop computer also in the US. And the third computer
> is my father's Dell laptop in Europe (I connected remotely to his
> machine).
>
> You cannot possibly claim that 50% of the computers I updated have
> problems because of unusual configuration. I don't touch these
> computers other than making sure that my brother and parents do
> their regular Microsoft security updates. They tend to keep their
> desktops very simple, with very little 3rd party software
> installed.
>
> I blame Microsoft for not issuing a patch or a product alert to
> deal with this SP2 installer problem. They realled messed up on
> the Vista SP2 installer.<!--colorc--><!--/colorc-->

Bill Daggett wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> This discussion belongs in microsoft.public.windowsupdate.
>
> I'm sending it there via crosspost.<!--colorc--><!--/colorc-->

PA Bear [MS MVP] wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> If you cannot install any updates, Windows Update is an appropriate
> newsgroup. If you're having problems installing Vista SP2 only...
>
> Free unlimited installation and compatibility support is available
> for Windows Vista, but only for Service Pack 2 (SP2). This support
> for Windows Vista Service Pack 2 (SP2) is valid until November 26,
> 2009. Availability of chat or e-mail support differs depending on
> your geographic location. Go to
>
> & select appropriate category (i.e., Download issue; Installation
> issue; Issues after you install a service pack).<!--colorc--><!--/colorc-->
<snipped>

Bitewolf wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I agree Vista SP is junk. Have tried several times to install SP 2.
> It always ends up with "Reverting changes" for approx 5 hours.
> By the way just look at the advice given to install SP on Vista. The
> complexity of fixing this issue speaks for itself, try this and try
> that. How Microsoft think people would dare to jump on a new OS. if
> they even cannot make updates to a mature OS work is a mystery to
> me.<!--colorc--><!--/colorc-->

PA Bear [MS MVP] wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Your computer's OEM install of Vista SP1 may be junk, BW.
>
> Attempting a manual install per my previous reply should be a last
> resort. Most users won't have to resort such a complex method to
> install it manually or via Automatic/Windows Update.
>
> In any event, free support's available so why not take advantage of
> it?<!--colorc--><!--/colorc-->

Bitewolf wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Yes it is possible the OEM installation is the problem, since I
> have the files prepacked on my VAIO. Sony seems to have problems
> with their hardware similar to Microsofts problem with software.
> But the issue is that MS soon only supports Vista SP2
> installations. Since I cannot upgrade from SP1 soon this will not
> be a in issue for MS. Magnificent solution.<!--colorc--><!--/colorc-->

PA Bear gave you a link where you can get assistance with Vista SP2
installation issues. You are having a Vista SP2 installation issue. You
might want to use that free assistance (by the method of your choice, email,
online chat, telephone depending on your location) if you need to get
assistance.

Repeating what PA Bear already gave to you:

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
chat or e-mail support differs depending on your geographic location. Go to
&
select appropriate category (i.e., Download issue; Installation issue;
Issues after you install a service pack).

So get yourself some free support. Who knows - they might have just the
suggestion.

Now - let me warn you - the one and only time I had to use this support for
Windows Vista SP2 installation issues - Microsoft failed in my opinion. I
know of many others with much differing results than mine - after all - I
had probably exhausted most of the normal troubleshooting issues long before
I called (I essentially had, although I was avoiding some of the more
drastic on purpose) - so it is highly likely your situation is different
from mine enough so that your attempt might be more successful (or you may
be willing to go with the steps I was not willing to do.)

I had worked on it for hours and not been able to get SP2 installed. I
finally let go of my "I can do it" attitude/ego and called for the free
support. I talked to them for over an hour and in then end - they wanted me
to format and install from scratch.

I disconnected from the call politely, but thinking that solution was
horrible. They had been 'on-track', I thought, with the repair installation
path they had suggested near the end of the conversation, but they did not
carry it through. So I did. The problem had been my Windows Vista SP1
integrated DVD did not give me the proper options - my thought is that I had
leftovers from the failed SP2 attempts and it thought my SP1 integrated DVD
was a version below what it had installed. That was incorrect - but finding
everything that it might check for seemed out of the question. I downloaded
a MSDN copy of Windows Vista with SP2 integrated and use that to perform a
repair installation with my product key. Everything has been smooth sailing
ever since and the only thing I lost (noticable) was my Internet Explorer
home page setting.

Now - giving Microsoft their fair shake - I doubt they could have
recommended I download the MSDN copy of Windows Vista with SP2 integrated
and used it to perform the repair installation, but maybe they could have
just asked, "Do you have a copy of Windows Vista with SP2 intgrated you can
get your hands on?" - showing they at least thought of it. *grin*

In any case - it is the only time (knock on wood) I have had trouble with
SP2 for Windows Vista. I have not installed SP2 for Vista as extensively as
I have SP3 for Windows XP - but enough to make that statement and add that
is less than 1% of machines so far. It's actually to be expected. Who
knows how many millions/billions of hardware/software combinations exist and
to expect any one entity to be able to compensate for all the possible
dfferences would be ridiculous, IMO.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way

 

I can see how there could be problems with OEM customizations to SP1, but
just want to note that in my case one of the failed computers had Vista
installed from the original Vista CD. In other words, not OEM. The other
two are Dell laptops that came with Vista.

So it affects both OEM customized Vista and off-the-shelf Vista.

 

"Shenan Stanley" <newshelper@gmail.com> wrote in message<!--coloro:blue--><span style="color:blue <!--/coloro-->
>I talked to them for over an hour and in then end - they wanted me to
>format and install from scratch.<!--colorc--><!--/colorc-->

That's why I'm not bothering to call Microsoft support. In my experience
they know how to come up with lots of busy-work steps to adjust the
computer's configuration (disable this and that, safe mode, etc) - which do
not fix a programming error in the service pack installer. I am sure that
psychologically it makes their users feel like they did something
productive, after tinkering with their machine for hours. It's like if my
car's engine is broken, and the repair shop on the phone telling me to
remove items from the trunk, wash and polish the car, etc. and maybe
magically it will start running again. Based on info available online, I
know that the end result will be to re-install Vista because SP2 doesn't
know how to cope with prior Vista updates.
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I have not installed SP2 for Vista as extensively as I have SP3 for
> Windows XP - but enough to make that statement and add that is less than
> 1% of machines so far.<!--colorc--><!--/colorc-->

I doubt it's that small percentage because 3 out of the 6 computers I tried
to update have problems and will not update to Vista SP2. That is a 50%
failure rate for the computers I tried, and each of these computers belong
to different people and were purchased at different times... a mix of
desktops and laptops, some old and some new, some OEM Vista and another one
is off-the-shelf Vista... still getting a 50% failure rate.

 

Repost:

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
chat or e-mail support differs depending on your geographic location. Go to
&
select appropriate category (i.e., Download issue; Installation issue;
Issues after you install a service pack).


Bitewolf wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Yes it is possible the OEM installation is the problem, since I have the
> files prepacked on my VAIO. Sony seems to have problems with their
> hardware
> similar to Microsofts problem with software.
> But the issue is that MS soon only supports Vista SP2 installations. Since
> I
> cannot upgrade from SP1 soon this will not be a in issue for MS.
> Magnificent
> solution.
>
> "PA Bear [MS MVP]" wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
>> Your computer's OEM install of Vista SP1 may be junk, BW.
>>
>> Attempting a manual install per my previous reply should be a last
>> resort.
>> Most users won't have to resort such a complex method to install it
>> manually or via Automatic/Windows Update.
>>
>> In any event, free support's available so why not take advantage of it?
>>
>> Bitewolf wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> I agree Vista SP is junk. Have tried several times to install SP 2. It
>>> always ends up with "Reverting changes" for approx 5 hours.
>>> By the way just look at the advice given to install SP on Vista. The
>>> complexity of fixing this issue speaks for itself, try this and try
>>> that.
>>> How Microsoft think people would dare to jump on a new OS. if they even
>>> cannot make updates to a mature OS work is a mystery to me.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> If you cannot install any updates, Windows Update is an appropriate
>>>> newsgroup. If you're having problems installing Vista SP2 only...
>>>>
>>>> Free unlimited installation and compatibility support is available for
>>>> Windows Vista, but only for Service Pack 2 (SP2). This support for
>>>> Windows
>>>> Vista Service Pack 2 (SP2) is valid until November 26, 2009.
>>>> Availability
>>>> of chat or e-mail support differs depending on your geographic
>>>> location.
>>>> Go to
>>>> &
>>>> select appropriate category (i.e., Download issue; Installation issue;
>>>> Issues after you install a service pack).
>>>>
>>>> You'll find additional support for Vista SP2 issues in
>>>> microsoft.public.windows.vista.general newsgroup and in these forums:
>>>>
>>>> .
>>>>
>>>> .
>>>>
>>>>
>>>> .
>>>>
>>>>
>>>> How to troubleshoot Windows Vista and Windows Server 2008 service pack
>>>> installation issues
>>>>
>>>>
>>>> Windows Vista and Windows Server 2008 service pack installation fails
>>>> with
>>>> error 0x80004005:
>>>>
>>>>
>>>> Error message when you try to install Windows Vista Service Pack 2 or
>>>> Windows Server 2008 Service Pack 2: "An internal error occurred while
>>>> installing the service pack":
>>>>
>>>>
>>>>>> I blame Microsoft for not issuing a patch... to deal with
>>>>>> this SP2 installer problem.
>>>>
>>>> Description of the Windows Vista and Windows Server 2008 installation
>>>> software feature update released April 28, 2009:
>>>> [Has KB955430 been installed
>>>> yet?]
>>>>
>>>> The update is not installed successfully, you receive a message, and
>>>> the
>>>> computer restarts when you try to install an update in Windows Vista (3
>>>> Resolution Methods)
>>>>
>>>>
>>>> ============
>>>>
>>>> Vista SP2 Installation Tips:
>>>>
>>>> .. Your computer will restart several times during the installation
>>>> process: Make certain you've saved your work and closed all open
>>>> applications before beginning the install.
>>>>
>>>> .. Disable (1) your anti-virus application, (2) any real-time system
>>>> protections afforded by any anti-spyware applications (except
>>>> Defender),
>>>> &
>>>> (3) your third-party firewall (if any) and then (4) enable the Windows
>>>> Firewall _before installing or uninstalling_ Vista SP2.
>>>>
>>>> .. The installation process can take an hour or more: If you're
>>>> installing
>>>> SP2 on a portable computer, make sure that you plug-in the power cord
>>>> and
>>>> have the battery inserted into its bay.
>>>>
>>>> .. Vista SP1 is a prerequisite for installing SP2. If you use Windows
>>>> Update or the Automatic Update feature in Windows Vista, you will not
>>>> be
>>>> offered the option to install SP2 until you first install SP1.
>>>>
>>>> =============================
>>>>
>>>> HOW TO install Vista SP2 manually
>>>>
>>>> <QP>
>>>> Generally, these errors can occur if the system files are corrupted.
>>>>
>>>> To make clear the current situation, I recommend downloading Windows
>>>> Vista
>>>> Service Pack 2] in Normal Mode and installing it in Clean Boot Mode.
>>>> Please
>>>> follow the steps below.
>>>>
>>>> Note: This SP2 installation can be affected by certain third party
>>>> programs
>>>> running in the background. If you are running any third party
>>>> applications
>>>> such as Spyblocker, Internet or web accelerators (programs designed to
>>>> boost the speed of the Internet connection), security or anti-virus
>>>> programs (McAfee, Norton, etc.), I recommend we temporarily disable or
>>>> shut them down during our troubleshooting process. Please be sure to
>>>> enable them again when the update process has been completed.
>>>>
>>>> Step 1: Download Windows Vista Service Pack 2 Standalone Installer
>>>> ===================================================
>>>> 1. Download Windows Vista SP2 from the link below according to your
>>>> System
>>>> Type:
>>>>
>>>> ....Windows Vista Service Pack 2 - Five Language Standalone for
>>>> x32-based
>>>> systems (Size: 348.3 MB)
>>>>
>>>>
>>>> ....Windows Vista Service Pack 2 - Five Language Standalone for
>>>> x64-based
>>>> systems (Size: 577.4MB)
>>>>
>>>>
>>>> 2. Save the download to your desktop, do not Run it!
>>>>
>>>> Step 2: Install Windows Vista SP2 in Clean Boot mode
>>>> ========================================
>>>> Please disable all startup items and third party services when booting
>>>> to
>>>> avoid conflict when installing Vista SP1:
>>>>
>>>> 1. Click "Start", type: MSCONFIG in the search box and press Enter.
>>>>
>>>> Note: Please click "Continue" if the "User Account Control" window pops
>>>> up.
>>>>
>>>> 2. Click "Services", check the "Hide All Microsoft Services" box and
>>>> click
>>>> "Disable All" (if it is not gray).
>>>> 3. Click "Startup", click "Disable All" and click "OK".
>>>>
>>>> Note: Temporarily disabling the Startup Group only prevents the startup
>>>> programs from loading at startup. This shouldn't affect the system or
>>>> other
>>>> programs. We can manually run these programs later. Go ahead and reboot
>>>> your system when prompted as you are exiting MsConfig.
>>>>
>>>> 4. After rebooting, right-click on the downloaded Windows Vista Service
>>>> Pack 2 Standalone Installer, select "Run as Administrator" (if
>>>> necessary)
>>>> and follow the instructions to install Windows Vista SP2.
>>>>
>>>> To restore the computer to use a Normal Startup, repeat step 1 above.
>>>> Then
>>>> click "Normal Startup" on the General tab, click "OK", and then restart
>>>> the
>>>> computer.
>>>> </QP>
>>>> Modified from original MS Support source as quoted in
>>>>
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>>
>>>>
>>>> Bill Daggett wrote:
>>>>> This discussion belongs in microsoft.public.windowsupdate.
>>>>>
>>>>> I'm sending it there via crosspost.
>>>>>
>>>>> "scorpionleather" <scorpionleather@nospam.noemail.com> wrote:
>>>>>> Brit, did you read my message? I said that there are -three-
>>>>>> different
>>>>>> computers that belong to different people in my family, that all have
>>>>>> problems with Vista SP2. I have applied SP2 to a total of around 5-6
>>>>>> computers so almost 50% of the computers I updated have problems
>>>>>> installing
>>>>>> the service pack. Therefore, it is not because of anything unusual.
>>>>>> In
>>>>>> fact all three of these computers have very standard, out-of-the-box
>>>>>> setups.
>>>>>>
>>>>>> One is my brother's new Dell laptop in the US. The other is my
>>>>>> mother's
>>>>>> desktop computer also in the US. And the third computer is my
>>>>>> father's
>>>>>> Dell laptop in Europe (I connected remotely to his machine).
>>>>>>
>>>>>> You cannot possibly claim that 50% of the computers I updated have
>>>>>> problems
>>>>>> because of unusual configuration. I don't touch these computers
>>>>>> other
>>>>>> than
>>>>>> making sure that my brother and parents do their regular Microsoft
>>>>>> security
>>>>>> updates. They tend to keep their desktops very simple, with very
>>>>>> little
>>>>>> 3rd party software installed.
>>>>>>
>>>>>> I blame Microsoft for not issuing a patch or a product alert to deal
>>>>>> with
>>>>>> this SP2 installer problem. They realled messed up on the Vista SP2
>>>>>> installer. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Why have you hijacked Bitewolf's thread?

scorpionleather wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I can see how there could be problems with OEM customizations to SP1, but
> just want to note that in my case one of the failed computers had Vista
> installed from the original Vista CD. In other words, not OEM. The other
> two are Dell laptops that came with Vista.
>
> So it affects both OEM customized Vista and off-the-shelf Vista. <!--colorc--><!--/colorc-->

 

scorpionleather wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Brit, did you read my message? I said that there are -three-
> different computers that belong to different people in my family,
> that all have problems with Vista SP2. I have applied SP2 to a
> total of around 5-6 computers so almost 50% of the computers I
> updated have problems installing the service pack. Therefore, it
> is not because of anything unusual. In fact all three of these
> computers have very standard, out-of-the-box setups.
>
> One is my brother's new Dell laptop in the US. The other is my
> mother's desktop computer also in the US. And the third computer
> is my father's Dell laptop in Europe (I connected remotely to his
> machine).
>
> You cannot possibly claim that 50% of the computers I updated have
> problems because of unusual configuration. I don't touch these
> computers other than making sure that my brother and parents do
> their regular Microsoft security updates. They tend to keep their
> desktops very simple, with very little 3rd party software
> installed.
>
> I blame Microsoft for not issuing a patch or a product alert to
> deal with this SP2 installer problem. They realled messed up on
> the Vista SP2 installer.<!--colorc--><!--/colorc-->

Bill Daggett wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> This discussion belongs in microsoft.public.windowsupdate.
>
> I'm sending it there via crosspost.<!--colorc--><!--/colorc-->

PA Bear [MS MVP] wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> If you cannot install any updates, Windows Update is an appropriate
> newsgroup. If you're having problems installing Vista SP2 only...
>
> Free unlimited installation and compatibility support is available
> for Windows Vista, but only for Service Pack 2 (SP2). This support
> for Windows Vista Service Pack 2 (SP2) is valid until November 26,
> 2009. Availability of chat or e-mail support differs depending on
> your geographic location. Go to
>
> & select appropriate category (i.e., Download issue; Installation
> issue; Issues after you install a service pack).<!--colorc--><!--/colorc-->
<snipped>

Bitewolf wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I agree Vista SP is junk. Have tried several times to install SP 2.
> It always ends up with "Reverting changes" for approx 5 hours.
> By the way just look at the advice given to install SP on Vista. The
> complexity of fixing this issue speaks for itself, try this and try
> that. How Microsoft think people would dare to jump on a new OS. if
> they even cannot make updates to a mature OS work is a mystery to
> me.<!--colorc--><!--/colorc-->

PA Bear [MS MVP] wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Your computer's OEM install of Vista SP1 may be junk, BW.
>
> Attempting a manual install per my previous reply should be a last
> resort. Most users won't have to resort such a complex method to
> install it manually or via Automatic/Windows Update.
>
> In any event, free support's available so why not take advantage of
> it?<!--colorc--><!--/colorc-->

Bitewolf wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Yes it is possible the OEM installation is the problem, since I
> have the files prepacked on my VAIO. Sony seems to have problems
> with their hardware similar to Microsofts problem with software.
> But the issue is that MS soon only supports Vista SP2
> installations. Since I cannot upgrade from SP1 soon this will not
> be a in issue for MS. Magnificent solution.<!--colorc--><!--/colorc-->

Shenan Stanley wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Repeating what PA Bear already gave to you:
>
> Free unlimited installation and compatibility support is available
> for Windows Vista, but only for Service Pack 2 (SP2). This support
> for Windows Vista Service Pack 2 (SP2) is valid until November 26,
> 2009. Availability of chat or e-mail support differs depending on
> your geographic location. Go to
>
> & select appropriate category (i.e., Download issue; Installation
> issue; Issues after you install a service pack).
> So get yourself some free support. Who knows - they might have
> just the suggestion.
>
> Now - let me warn you - the one and only time I had to use this
> support for Windows Vista SP2 installation issues - Microsoft
> failed in my opinion. I know of many others with much differing
> results than mine - after all - I had probably exhausted most of
> the normal troubleshooting issues long before I called (I
> essentially had, although I was avoiding some of the more drastic
> on purpose) - so it is highly likely your situation is different
> from mine enough so that your attempt might be more successful (or
> you may be willing to go with the steps I was not willing to do.)
> I had worked on it for hours and not been able to get SP2
> installed. I finally let go of my "I can do it" attitude/ego and
> called for the free support. I talked to them for over an hour and
> in then end - they wanted me to format and install from scratch.
>
> I disconnected from the call politely, but thinking that solution
> was horrible. They had been 'on-track', I thought, with the repair
> installation path they had suggested near the end of the
> conversation, but they did not carry it through. So I did. The
> problem had been my Windows Vista SP1 integrated DVD did not give
> me the proper options - my thought is that I had leftovers from the
> failed SP2 attempts and it thought my SP1 integrated DVD was a
> version below what it had installed. That was incorrect - but
> finding everything that it might check for seemed out of the
> question. I downloaded a MSDN copy of Windows Vista with SP2
> integrated and use that to perform a repair installation with my
> product key. Everything has been smooth sailing ever since and the
> only thing I lost (noticable) was my Internet Explorer home page
> setting.
> Now - giving Microsoft their fair shake - I doubt they could have
> recommended I download the MSDN copy of Windows Vista with SP2
> integrated and used it to perform the repair installation, but
> maybe they could have just asked, "Do you have a copy of Windows
> Vista with SP2 intgrated you can get your hands on?" - showing they
> at least thought of it. *grin*
> In any case - it is the only time (knock on wood) I have had
> trouble with SP2 for Windows Vista. I have not installed SP2 for
> Vista as extensively as I have SP3 for Windows XP - but enough to
> make that statement and add that is less than 1% of machines so
> far. It's actually to be expected. Who knows how many
> millions/billions of hardware/software combinations exist and to
> expect any one entity to be able to compensate for all the possible
> dfferences would be ridiculous, IMO.<!--colorc--><!--/colorc-->

scorpionleather wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> That's why I'm not bothering to call Microsoft support. In my
> experience they know how to come up with lots of busy-work steps to
> adjust the computer's configuration (disable this and that, safe
> mode, etc) - which do not fix a programming error in the service
> pack installer. I am sure that psychologically it makes their
> users feel like they did something productive, after tinkering with
> their machine for hours. It's like if my car's engine is broken,
> and the repair shop on the phone telling me to remove items from
> the trunk, wash and polish the car, etc. and maybe magically it
> will start running again. Based on info available online, I know
> that the end result will be to re-install Vista because SP2 doesn't
> know how to cope with prior Vista updates.
> I doubt it's that small percentage because 3 out of the 6 computers
> I tried to update have problems and will not update to Vista SP2. That is
> a 50% failure rate for the computers I tried, and each of
> these computers belong to different people and were purchased at
> different times... a mix of desktops and laptops, some old and some
> new, some OEM Vista and another one is off-the-shelf Vista... still
> getting a 50% failure rate.<!--colorc--><!--/colorc-->

Sorry - I have installed SP2 on over 200 computers at this time and only
have had trouble with one. So yes - it is that small of a percentage. It
happened to be one that I did not do the initial install or a prior cleanup
on as well - the rest, I had done either cleanup and/or the initial install
or image on. So it does seem to be not Vista - but who did the initial
install, how it was done and how it has been maintained - as usual. ;-)

I don't think it is busy-work - after my ticket was read and what I had done
already explained - they just didn't have much to tell me to do anymore.
And the stuff I had done was pretty serious stuff - including SFC /SCANNOW -
which did find some corrpupt files - but since the already updated to SP2
files were not corrupt...

And I did not re-install Vista - I did a Repair installation on the one and
lost nothing but the setting for my IE homepage.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way

 

Yes so that someone in India can ask me to run dozens of analysis scans on
the computers, disable everything etc. to waste my time for a few hours,
only to end up re-installing Vista at the end. No thanks, I'd rather see
Microsoft issue a patch through Windows Update, because SP2 install failed
on 3 out of 6 computers I tried. More than just coincidence or "unusual
configuration." More like a programming bug. Software bugs are not fixed
by talking to someone on the phone.

 

scorpionleather;1113654 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> "YoSeMitE_SaM" <not.available@xxxxxx> wrote in message> > > <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > See this: 'You may encounter temporary connection-related errors when<!--colorc--><!--/colorc-->
> > you use Windows Update or Microsoft Update to install updates'
> > () > > <!--colorc--><!--/colorc-->
>
> Thanks but that's not the issue. The Internet connections were fine.
> In
> fact I tried to install the standalone version of Vista SP2 (download
> the
> huge file from the Microsoft website and then run it). That resulted
> also
> in failed installation and an error code.<!--colorc--><!--/colorc-->

Did you read the whole article, at the end there is a section
"Additonal error code information for advanced users".. If states that
the error code 0x80072F78-ERROR_WINHTTP_INVALID_SERVER_RESPONSE

Perhaps the problem is your internet connection. I personally did not
have any problem installing SP2 on my two Dell machines.


--
Grayhair

 

"scorpionleather" <scorpionleather@nospam.noemail.com> wrote in message
news:uVXS%23csHKHA.4432@TK2MSFTNGP05.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Yes so that someone in India can ask me to run dozens of analysis scans on
> the computers, disable everything etc. to waste my time for a few hours,
> only to end up re-installing Vista at the end. No thanks, I'd rather see
> Microsoft issue a patch through Windows Update, because SP2 install failed
> on 3 out of 6 computers I tried. More than just coincidence or "unusual
> configuration." More like a programming bug. Software bugs are not fixed
> by talking to someone on the phone.<!--colorc--><!--/colorc-->

If you don't want to take any of the advice being offered here, take a hike!
There's already enough cry-baby regulars posting. You don't have an
invitation, so talk to the hand.

--

Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you.

 

scorpionleather wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Yes so that someone in India can ask me to run dozens of analysis
> scans on the computers, disable everything etc. to waste my time
> for a few hours, only to end up re-installing Vista at the end. No
> thanks, I'd rather see Microsoft issue a patch through Windows
> Update, because SP2 install failed on 3 out of 6 computers I tried.
> More than just coincidence or "unusual configuration." More like a
> programming bug. Software bugs are not fixed by talking to someone
> on the phone.<!--colorc--><!--/colorc-->

Doubtful - but your choice. Wait away - or get Windows Vista with SP2
integrated and perform a repair install and continue on with your life (it's
pretty quick and painless.)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way

 

Just a thought. These machines that wont accept SP2, have they all had
some registry cleaner running at some stage, because if they have,
there's your culprit.

Another thought, were they all up to date with both critical and
non-ritical updates prior to this attempt?


--
Ex_Brit

::*-Peter-*::
-Toronto, Canada-
-x64 Vista Ultimate SP2 & Windows 7 Ultimate-
'[image: ' ([url=https://mvp.support.microso...ofile/Peter.McNicol[url]) -Consumer Security-

 

I'm looking for a real fix for this bug, other than re-installing Vista.
e.g. Someone tell me WHY 3 out of 6 computers failed. What is the technical
reason? You don't fix technical programmer problems just by tinkering
around aimlessley with the configuration. Michael I don't think your post
adds anything to the discussion, you just don't want to hear that there is a
programming error in the SP2 installer.

 

Please eliminate the crosspost to Windows Update newsgroup in all further
replies to this thread.

scorpionleather wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Yes so that someone in India can ask me to run dozens of analysis scans on
> the computers, disable everything etc. to waste my time for a few hours,
> only to end up re-installing Vista at the end. No thanks, I'd rather see
> Microsoft issue a patch through Windows Update, because SP2 install failed
> on 3 out of 6 computers I tried. More than just coincidence or "unusual
> configuration." More like a programming bug. Software bugs are not fixed
> by talking to someone on the phone.<!--colorc--><!--/colorc-->

 

None of the 3 machines had any registry cleaner run on them (or any other
unusual utilities). My brother/parents stick to using the default apps,
such as IE and Word and don't go much beyond that.

They were all up to date with Windows Update patches just prior to the SP2
install. In fact that's the only way that SP2 install pops up as an
available option.. only after the other updates are installed first..

 

STOP CROSSPOSTING YOUR BLITHER TO WU NG!

scorpionleather wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I'm looking for a real fix for this bug, other than re-installing Vista.
> e.g. Someone tell me WHY 3 out of 6 computers failed. What is the
> technical
> reason? You don't fix technical programmer problems just by tinkering
> around aimlessley with the configuration. Michael I don't think your post
> adds anything to the discussion, you just don't want to hear that there is
> a
> programming error in the SP2 installer. <!--colorc--><!--/colorc-->