Vista constantly rebooting after this week's updates - "Configuring updates stage 3 of 3"

My son (away at university) has just installed this week's Microsoft updates
and now is unable to get his laptop re-started (it's an Acer Aspire 5633
about a year old).

It says "Configuring Updates. Stage 3 of 3 0% Complete.
Then it says "Shutting Down" and restarts the whole cycle. This goes on and
on....

He has tried to get it into Safe Mode but it won't, just goes back into the
cycle described above.

I've searched on Google and come up with only one hit - that described
identical symptoms and was posted in a blog about three hours ago. There
are some references to the same message related to SP1 installation but my
son is just using the standard Microsoft Update service - not gone near SP1.

Is anyone else getting this symptom and has anyone any ideas how to get out
of it without wiping the whole machine?

Many thanks for any help.

Tom Walker

 

RE: Vista constantly rebooting after this week's updates - "Configurin

I am having the exact same problem. I can't even get into Vista to try to
change directories as has been suggested elsewhere in this forum. I have
tried booting in safe mode and jumping back to system save point. Neither
work (as I still get the step 3 of 3 and then another reboot). I really
don't want to have to reinstall vista. Help please!

Christian Brockman

"Tom Walker" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> My son (away at university) has just installed this week's Microsoft updates
> and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> about a year old).
>
> It says "Configuring Updates. Stage 3 of 3 0% Complete.
> Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> on....
>
> He has tried to get it into Safe Mode but it won't, just goes back into the
> cycle described above.
>
> I've searched on Google and come up with only one hit - that described
> identical symptoms and was posted in a blog about three hours ago. There
> are some references to the same message related to SP1 installation but my
> son is just using the standard Microsoft Update service - not gone near SP1.
>
> Is anyone else getting this symptom and has anyone any ideas how to get out
> of it without wiping the whole machine?
>
> Many thanks for any help.
>
> Tom Walker
>
> <!--colorc--><!--/colorc-->

 

RE: Vista constantly rebooting after this week's updates - "Config

Same here, tried all the options from the "safe boot" options. Cant get out
of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was
just fine untill the update ran and did an automated reboot to install the
changes

"Christian Brockman" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I am having the exact same problem. I can't even get into Vista to try to
> change directories as has been suggested elsewhere in this forum. I have
> tried booting in safe mode and jumping back to system save point. Neither
> work (as I still get the step 3 of 3 and then another reboot). I really
> don't want to have to reinstall vista. Help please!
>
> Christian Brockman
>
> "Tom Walker" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > My son (away at university) has just installed this week's Microsoft updates
> > and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> > about a year old).
> >
> > It says "Configuring Updates. Stage 3 of 3 0% Complete.
> > Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> > on....
> >
> > He has tried to get it into Safe Mode but it won't, just goes back into the
> > cycle described above.
> >
> > I've searched on Google and come up with only one hit - that described
> > identical symptoms and was posted in a blog about three hours ago. There
> > are some references to the same message related to SP1 installation but my
> > son is just using the standard Microsoft Update service - not gone near SP1.
> >
> > Is anyone else getting this symptom and has anyone any ideas how to get out
> > of it without wiping the whole machine?
> >
> > Many thanks for any help.
> >
> > Tom Walker
> >
> > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

Tom, Kenneth, and Christian ...
Are all 3 affected systems Acer laptops ?

STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
them ***specifically*** that this was caused by a Security update.
Perhaps it was

Microsoft Security Bulletin MS08-004 – Important
Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)

that caused this issue. Or it could have been

Microsoft Security Bulletin MS08-007 – Critical
Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
Execution (946026)

There is no-charge support for issues with Security updates:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Support
> • Customers in the U.S. and Canada can receive technical support from Microsoft Product Support
> Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with
> security updates.
> • International customers can receive support from their local Microsoft subsidiaries. There is no
> charge for support that is associated with security updates. For more information about how to
> contact Microsoft for support issues, visit the International Support Web site.
> <!--colorc--><!--/colorc-->

Make them troubleshoot just which update is causing the rebooting. After
all, it was their update
that caused this issue <w>

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============




Kenneth wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Same here, tried all the options from the "safe boot" options. Cant get out
> of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was
> just fine untill the update ran and did an automated reboot to install the
> changes
>
> "Christian Brockman" wrote:
>
> <!--coloro:green--><span style="color:green <!--/coloro-->
>>I am having the exact same problem. I can't even get into Vista to try to
>>change directories as has been suggested elsewhere in this forum. I have
>>tried booting in safe mode and jumping back to system save point. Neither
>>work (as I still get the step 3 of 3 and then another reboot). I really
>>don't want to have to reinstall vista. Help please!
>>
>>Christian Brockman
>>
>>"Tom Walker" wrote:
>>
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>>My son (away at university) has just installed this week's Microsoft updates
>>>and now is unable to get his laptop re-started (it's an Acer Aspire 5633
>>>about a year old).
>>>
>>>It says "Configuring Updates. Stage 3 of 3 0% Complete.
>>>Then it says "Shutting Down" and restarts the whole cycle. This goes on and
>>>on....
>>>
>>>He has tried to get it into Safe Mode but it won't, just goes back into the
>>>cycle described above.
>>>
>>>I've searched on Google and come up with only one hit - that described
>>>identical symptoms and was posted in a blog about three hours ago. There
>>>are some references to the same message related to SP1 installation but my
>>>son is just using the standard Microsoft Update service - not gone near SP1.
>>>
>>>Is anyone else getting this symptom and has anyone any ideas how to get out
>>>of it without wiping the whole machine?
>>>
>>>Many thanks for any help.
>>>
>>>Tom Walker
>>>
>>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

I am having the recycle reboot problem as well. It is on a laptop, but a
Dell model.

What is Microsoft's PSS???

Don Chapman

"MowGreen [MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Tom, Kenneth, and Christian ...
> Are all 3 affected systems Acer laptops ?
>
> STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
> them ***specifically*** that this was caused by a Security update.
> Perhaps it was
>
> Microsoft Security Bulletin MS08-004 – Important
> Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
>
> that caused this issue. Or it could have been
>
> Microsoft Security Bulletin MS08-007 – Critical
> Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
> Execution (946026)
>
> There is no-charge support for issues with Security updates:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Support
> > • Customers in the U.S. and Canada can receive technical support from Microsoft Product Support
> > Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with
> > security updates.
> > • International customers can receive support from their local Microsoft subsidiaries. There is no
> > charge for support that is associated with security updates. For more information about how to
> > contact Microsoft for support issues, visit the International Support Web site.
> > <!--colorc--><!--/colorc-->
>
> Make them troubleshoot just which update is causing the rebooting. After
> all, it was their update
> that caused this issue <w>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
>
> Kenneth wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Same here, tried all the options from the "safe boot" options. Cant get out
> > of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was
> > just fine untill the update ran and did an automated reboot to install the
> > changes
> >
> > "Christian Brockman" wrote:
> >
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >>I am having the exact same problem. I can't even get into Vista to try to
> >>change directories as has been suggested elsewhere in this forum. I have
> >>tried booting in safe mode and jumping back to system save point. Neither
> >>work (as I still get the step 3 of 3 and then another reboot). I really
> >>don't want to have to reinstall vista. Help please!
> >>
> >>Christian Brockman
> >>
> >>"Tom Walker" wrote:
> >>
> >>
> >>>My son (away at university) has just installed this week's Microsoft updates
> >>>and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> >>>about a year old).
> >>>
> >>>It says "Configuring Updates. Stage 3 of 3 0% Complete.
> >>>Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> >>>on....
> >>>
> >>>He has tried to get it into Safe Mode but it won't, just goes back into the
> >>>cycle described above.
> >>>
> >>>I've searched on Google and come up with only one hit - that described
> >>>identical symptoms and was posted in a blog about three hours ago. There
> >>>are some references to the same message related to SP1 installation but my
> >>>son is just using the standard Microsoft Update service - not gone near SP1.
> >>>
> >>>Is anyone else getting this symptom and has anyone any ideas how to get out
> >>>of it without wiping the whole machine?
> >>>
> >>>Many thanks for any help.
> >>>
> >>>Tom Walker
> >>>
> >>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

My computer is not an Acer, its a home made PC I built myself.
My computer has been up2date since I installed Vista (ultimate), and the
problem must have come from one of the latest updates, I only remember one of
the updates in the list before it rebooted, it was the one with the
"addresses a vulnerability in Windows Vista" text.

"MowGreen [MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Tom, Kenneth, and Christian ...
> Are all 3 affected systems Acer laptops ?
>
> STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
> them ***specifically*** that this was caused by a Security update.
> Perhaps it was
>
> Microsoft Security Bulletin MS08-004 – Important
> Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
>
> that caused this issue. Or it could have been
>
> Microsoft Security Bulletin MS08-007 – Critical
> Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
> Execution (946026)
>
> There is no-charge support for issues with Security updates:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Support
> > • Customers in the U.S. and Canada can receive technical support from Microsoft Product Support
> > Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with
> > security updates.
> > • International customers can receive support from their local Microsoft subsidiaries. There is no
> > charge for support that is associated with security updates. For more information about how to
> > contact Microsoft for support issues, visit the International Support Web site.
> > <!--colorc--><!--/colorc-->
>
> Make them troubleshoot just which update is causing the rebooting. After
> all, it was their update
> that caused this issue <w>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
>
> Kenneth wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Same here, tried all the options from the "safe boot" options. Cant get out
> > of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was
> > just fine untill the update ran and did an automated reboot to install the
> > changes
> >
> > "Christian Brockman" wrote:
> >
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >>I am having the exact same problem. I can't even get into Vista to try to
> >>change directories as has been suggested elsewhere in this forum. I have
> >>tried booting in safe mode and jumping back to system save point. Neither
> >>work (as I still get the step 3 of 3 and then another reboot). I really
> >>don't want to have to reinstall vista. Help please!
> >>
> >>Christian Brockman
> >>
> >>"Tom Walker" wrote:
> >>
> >>
> >>>My son (away at university) has just installed this week's Microsoft updates
> >>>and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> >>>about a year old).
> >>>
> >>>It says "Configuring Updates. Stage 3 of 3 0% Complete.
> >>>Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> >>>on....
> >>>
> >>>He has tried to get it into Safe Mode but it won't, just goes back into the
> >>>cycle described above.
> >>>
> >>>I've searched on Google and come up with only one hit - that described
> >>>identical symptoms and was posted in a blog about three hours ago. There
> >>>are some references to the same message related to SP1 installation but my
> >>>son is just using the standard Microsoft Update service - not gone near SP1.
> >>>
> >>>Is anyone else getting this symptom and has anyone any ideas how to get out
> >>>of it without wiping the whole machine?
> >>>
> >>>Many thanks for any help.
> >>>
> >>>Tom Walker
> >>>
> >>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->

 

Have your son try Last Known Good Configuration.



"Tom Walker" <NoSpam@email.com> wrote in message
news:qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> My son (away at university) has just installed this week's Microsoft
> updates and now is unable to get his laptop re-started (it's an Acer
> Aspire 5633 about a year old).
>
> It says "Configuring Updates. Stage 3 of 3 0% Complete.
> Then it says "Shutting Down" and restarts the whole cycle. This goes on
> and on....
>
> He has tried to get it into Safe Mode but it won't, just goes back into
> the cycle described above.
>
> I've searched on Google and come up with only one hit - that described
> identical symptoms and was posted in a blog about three hours ago. There
> are some references to the same message related to SP1 installation but my
> son is just using the standard Microsoft Update service - not gone near
> SP1.
>
> Is anyone else getting this symptom and has anyone any ideas how to get
> out of it without wiping the whole machine?
>
> Many thanks for any help.
>
> Tom Walker <!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

PSS = Product Support Services

Start a free Windows Update support incident request:


Support for Windows Update:


For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the Consumer IE7 queue (which is
47830).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Don wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I am having the recycle reboot problem as well. It is on a laptop, but a
> Dell model.
>
> What is Microsoft's PSS???
>
> Don Chapman
>
> "MowGreen [MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> Tom, Kenneth, and Christian ...
>> Are all 3 affected systems Acer laptops ?
>>
>> STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
>> them ***specifically*** that this was caused by a Security update.
>> Perhaps it was
>>
>> Microsoft Security Bulletin MS08-004 – Important
>> Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
>>
>> that caused this issue. Or it could have been
>>
>> Microsoft Security Bulletin MS08-007 – Critical
>> Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
>> Execution (946026)
>>
>> There is no-charge support for issues with Security updates:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Support
>>> • Customers in the U.S. and Canada can receive technical support from
>>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge
>>> for support calls that are associated with
>>> security updates.
>>> • International customers can receive support from their local
>>> Microsoft subsidiaries. There is no charge for support that is
>>> associated
>>> with security updates. For more information about how to contact
>>> Microsoft for support issues, visit the International Support Web site.
>>> <!--colorc--><!--/colorc-->
>>
>> Make them troubleshoot just which update is causing the rebooting. After
>> all, it was their update
>> that caused this issue <w>
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>>
>>
>> Kenneth wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Same here, tried all the options from the "safe boot" options. Cant get
>>> out
>>> of the cycle. And its also at the stage 3 of 3 im hanging at. Computer
>>> was
>>> just fine untill the update ran and did an automated reboot to install
>>> the
>>> changes
>>>
>>> "Christian Brockman" wrote:
>>>
>>>
>>>> I am having the exact same problem. I can't even get into Vista to try
>>>> to change directories as has been suggested elsewhere in this forum. I
>>>> have tried booting in safe mode and jumping back to system save point.
>>>> Neither work (as I still get the step 3 of 3 and then another reboot).
>>>> I really don't want to have to reinstall vista. Help please!
>>>>
>>>> Christian Brockman
>>>>
>>>> "Tom Walker" wrote:
>>>>
>>>>
>>>>> My son (away at university) has just installed this week's Microsoft
>>>>> updates and now is unable to get his laptop re-started (it's an Acer
>>>>> Aspire 5633 about a year old).
>>>>>
>>>>> It says "Configuring Updates. Stage 3 of 3 0% Complete.
>>>>> Then it says "Shutting Down" and restarts the whole cycle. This goes
>>>>> on and on....
>>>>>
>>>>> He has tried to get it into Safe Mode but it won't, just goes back
>>>>> into
>>>>> the cycle described above.
>>>>>
>>>>> I've searched on Google and come up with only one hit - that described
>>>>> identical symptoms and was posted in a blog about three hours ago.
>>>>> There are some references to the same message related to SP1
>>>>> installation but my son is just using the standard Microsoft Update
>>>>> service - not gone near SP1.
>>>>>
>>>>> Is anyone else getting this symptom and has anyone any ideas how to
>>>>> get
>>>>> out of it without wiping the whole machine?
>>>>>
>>>>> Many thanks for any help.
>>>>>
>>>>> Tom Walker <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

Microsoft Product and Support Services

The issue is not strictly related to Acer and perhaps not just laptops
as well, Don. I strongly suspect a Security update is involved here thus
the suggestion to call the issue in.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Don wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I am having the recycle reboot problem as well. It is on a laptop, but a
> Dell model.
>
> What is Microsoft's PSS???
>
> Don Chapman
>
> "MowGreen [MVP]" wrote:
>
> <!--coloro:green--><span style="color:green <!--/coloro-->
>>Tom, Kenneth, and Christian ...
>>Are all 3 affected systems Acer laptops ?
>>
>>STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
>>them ***specifically*** that this was caused by a Security update.
>>Perhaps it was
>>
>>Microsoft Security Bulletin MS08-004 – Important
>>Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
>>
>>that caused this issue. Or it could have been
>>
>>Microsoft Security Bulletin MS08-007 – Critical
>>Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
>>Execution (946026)
>>
>>There is no-charge support for issues with Security updates:
>>
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>>Support
>>>• Customers in the U.S. and Canada can receive technical support from Microsoft Product Support
>>>Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with
>>>security updates.
>>>• International customers can receive support from their local Microsoft subsidiaries. There is no
>>>charge for support that is associated with security updates. For more information about how to
>>>contact Microsoft for support issues, visit the International Support Web site.
>>><!--colorc--><!--/colorc-->
>>
>>Make them troubleshoot just which update is causing the rebooting. After
>>all, it was their update
>>that caused this issue <w>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>
>>Kenneth wrote:
>>
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>>Same here, tried all the options from the "safe boot" options. Cant get out
>>>of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was
>>>just fine untill the update ran and did an automated reboot to install the
>>>changes
>>>
>>>"Christian Brockman" wrote:
>>>
>>>
>>>
>>>>I am having the exact same problem. I can't even get into Vista to try to
>>>>change directories as has been suggested elsewhere in this forum. I have
>>>>tried booting in safe mode and jumping back to system save point. Neither
>>>>work (as I still get the step 3 of 3 and then another reboot). I really
>>>>don't want to have to reinstall vista. Help please!
>>>>
>>>>Christian Brockman
>>>>
>>>>"Tom Walker" wrote:
>>>>
>>>>
>>>>
>>>>>My son (away at university) has just installed this week's Microsoft updates
>>>>>and now is unable to get his laptop re-started (it's an Acer Aspire 5633
>>>>>about a year old).
>>>>>
>>>>>It says "Configuring Updates. Stage 3 of 3 0% Complete.
>>>>>Then it says "Shutting Down" and restarts the whole cycle. This goes on and
>>>>>on....
>>>>>
>>>>>He has tried to get it into Safe Mode but it won't, just goes back into the
>>>>>cycle described above.
>>>>>
>>>>>I've searched on Google and come up with only one hit - that described
>>>>>identical symptoms and was posted in a blog about three hours ago. There
>>>>>are some references to the same message related to SP1 installation but my
>>>>>son is just using the standard Microsoft Update service - not gone near SP1.
>>>>>
>>>>>Is anyone else getting this symptom and has anyone any ideas how to get out
>>>>>of it without wiping the whole machine?
>>>>>
>>>>>Many thanks for any help.
>>>>>
>>>>>Tom Walker
>>>>>
>>>>><!--colorc--><!--/colorc-->
>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

My computer in question is a Dell Latitude Laptop Model 630. It is
approximately 2 months old. I already wrote Microsoft an email (after having
decided that the issue was not addressed in their database). I also think it
was a patch problem.

The problem with calling is that I need to know the security update patch #,
but there is no way to know that without first getting into Windows to see
what patch failed to install properly, which is my very problem.

And Bob, I already tried last know good configuration and I still have the
same problem.

Christian

"MowGreen [MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Microsoft Product and Support Services
>
> The issue is not strictly related to Acer and perhaps not just laptops
> as well, Don. I strongly suspect a Security update is involved here thus
> the suggestion to call the issue in.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Don wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > I am having the recycle reboot problem as well. It is on a laptop, but a
> > Dell model.
> >
> > What is Microsoft's PSS???
> >
> > Don Chapman
> >
> > "MowGreen [MVP]" wrote:
> >
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >>Tom, Kenneth, and Christian ...
> >>Are all 3 affected systems Acer laptops ?
> >>
> >>STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
> >>them ***specifically*** that this was caused by a Security update.
> >>Perhaps it was
> >>
> >>Microsoft Security Bulletin MS08-004 – Important
> >>Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
> >>
> >>that caused this issue. Or it could have been
> >>
> >>Microsoft Security Bulletin MS08-007 – Critical
> >>Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
> >>Execution (946026)
> >>
> >>There is no-charge support for issues with Security updates:
> >>
> >>
> >>>Support
> >>>• Customers in the U.S. and Canada can receive technical support from Microsoft Product Support
> >>>Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with
> >>>security updates.
> >>>• International customers can receive support from their local Microsoft subsidiaries. There is no
> >>>charge for support that is associated with security updates. For more information about how to
> >>>contact Microsoft for support issues, visit the International Support Web site.
> >>>
> >>
> >>Make them troubleshoot just which update is causing the rebooting. After
> >>all, it was their update
> >>that caused this issue <w>
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>
> >>Kenneth wrote:
> >>
> >>
> >>>Same here, tried all the options from the "safe boot" options. Cant get out
> >>>of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was
> >>>just fine untill the update ran and did an automated reboot to install the
> >>>changes
> >>>
> >>>"Christian Brockman" wrote:
> >>>
> >>>
> >>>
> >>>>I am having the exact same problem. I can't even get into Vista to try to
> >>>>change directories as has been suggested elsewhere in this forum. I have
> >>>>tried booting in safe mode and jumping back to system save point. Neither
> >>>>work (as I still get the step 3 of 3 and then another reboot). I really
> >>>>don't want to have to reinstall vista. Help please!
> >>>>
> >>>>Christian Brockman
> >>>>
> >>>>"Tom Walker" wrote:
> >>>>
> >>>>
> >>>>
> >>>>>My son (away at university) has just installed this week's Microsoft updates
> >>>>>and now is unable to get his laptop re-started (it's an Acer Aspire 5633
> >>>>>about a year old).
> >>>>>
> >>>>>It says "Configuring Updates. Stage 3 of 3 0% Complete.
> >>>>>Then it says "Shutting Down" and restarts the whole cycle. This goes on and
> >>>>>on....
> >>>>>
> >>>>>He has tried to get it into Safe Mode but it won't, just goes back into the
> >>>>>cycle described above.
> >>>>>
> >>>>>I've searched on Google and come up with only one hit - that described
> >>>>>identical symptoms and was posted in a blog about three hours ago. There
> >>>>>are some references to the same message related to SP1 installation but my
> >>>>>son is just using the standard Microsoft Update service - not gone near SP1.
> >>>>>
> >>>>>Is anyone else getting this symptom and has anyone any ideas how to get out
> >>>>>of it without wiping the whole machine?
> >>>>>
> >>>>>Many thanks for any help.
> >>>>>
> >>>>>Tom Walker
> >>>>>
> >>>>>
> >><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

See if anyone's posted about the same problem in Dell Forums:


If not, consider beginning a thread about it.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
DTS-L


Christian Brockman wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> My computer in question is a Dell Latitude Laptop Model 630. It is
> approximately 2 months old. I already wrote Microsoft an email (after
> having decided that the issue was not addressed in their database). I
> also
> think it was a patch problem.
>
> The problem with calling is that I need to know the security update patch
> #,
> but there is no way to know that without first getting into Windows to see
> what patch failed to install properly, which is my very problem.
>
> And Bob, I already tried last know good configuration and I still have the
> same problem.
>
> Christian
>
> "MowGreen [MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> Microsoft Product and Support Services
>>
>> The issue is not strictly related to Acer and perhaps not just laptops
>> as well, Don. I strongly suspect a Security update is involved here thus
>> the suggestion to call the issue in.
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>>
>> Don wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> I am having the recycle reboot problem as well. It is on a laptop, but
>>> a
>>> Dell model.
>>>
>>> What is Microsoft's PSS???
>>>
>>> Don Chapman
>>>
>>> "MowGreen [MVP]" wrote:
>>>
>>>
>>>> Tom, Kenneth, and Christian ...
>>>> Are all 3 affected systems Acer laptops ?
>>>>
>>>> STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
>>>> them ***specifically*** that this was caused by a Security update.
>>>> Perhaps it was
>>>>
>>>> Microsoft Security Bulletin MS08-004 – Important
>>>> Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
>>>>
>>>> that caused this issue. Or it could have been
>>>>
>>>> Microsoft Security Bulletin MS08-007 – Critical
>>>> Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
>>>> Execution (946026)
>>>>
>>>> There is no-charge support for issues with Security updates:
>>>>
>>>>
>>>>> Support
>>>>> • Customers in the U.S. and Canada can receive technical support
>>>>> from
>>>>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no
>>>>> charge for support calls that are associated with
>>>>> security updates.
>>>>> • International customers can receive support from their local
>>>>> Microsoft subsidiaries. There is no charge for support that is
>>>>> associated with security updates. For more information about how to
>>>>> contact Microsoft for support issues, visit the International Support
>>>>> Web site.
>>>>
>>>> Make them troubleshoot just which update is causing the rebooting.
>>>> After
>>>> all, it was their update
>>>> that caused this issue <w>
>>>>
>>>> MowGreen [MVP 2003-2008]
>>>> ===============
>>>> *-343-* FDNY
>>>> Never Forgotten
>>>> ===============
>>>>
>>>>
>>>>
>>>>
>>>> Kenneth wrote:
>>>>
>>>>
>>>>> Same here, tried all the options from the "safe boot" options. Cant
>>>>> get
>>>>> out
>>>>> of the cycle. And its also at the stage 3 of 3 im hanging at. Computer
>>>>> was
>>>>> just fine untill the update ran and did an automated reboot to install
>>>>> the
>>>>> changes
>>>>>
>>>>> "Christian Brockman" wrote:
>>>>>
>>>>>
>>>>>
>>>>>> I am having the exact same problem. I can't even get into Vista to
>>>>>> try to change directories as has been suggested elsewhere in this
>>>>>> forum. I have tried booting in safe mode and jumping back to system
>>>>>> save point. Neither work (as I still get the step 3 of 3 and then
>>>>>> another reboot). I really don't want to have to reinstall vista.
>>>>>> Help please!
>>>>>>
>>>>>> Christian Brockman
>>>>>>
>>>>>> "Tom Walker" wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>> My son (away at university) has just installed this week's Microsoft
>>>>>>> updates and now is unable to get his laptop re-started (it's an Acer
>>>>>>> Aspire 5633 about a year old).
>>>>>>>
>>>>>>> It says "Configuring Updates. Stage 3 of 3 0% Complete.
>>>>>>> Then it says "Shutting Down" and restarts the whole cycle. This
>>>>>>> goes
>>>>>>> on and on....
>>>>>>>
>>>>>>> He has tried to get it into Safe Mode but it won't, just goes back
>>>>>>> into the cycle described above.
>>>>>>>
>>>>>>> I've searched on Google and come up with only one hit - that
>>>>>>> described
>>>>>>> identical symptoms and was posted in a blog about three hours ago.
>>>>>>> There are some references to the same message related to SP1
>>>>>>> installation but my son is just using the standard Microsoft Update
>>>>>>> service - not gone near SP1.
>>>>>>>
>>>>>>> Is anyone else getting this symptom and has anyone any ideas how to
>>>>>>> get out of it without wiping the whole machine?
>>>>>>>
>>>>>>> Many thanks for any help.
>>>>>>>
>>>>>>> Tom Walker <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

I ran into a different problem with my Vista. Had to reset network
connections multiple times on all accounts in Vista Business. Anybody else
had these problems after the latest updates?

"Bob" <nowhere@nowhere.net> wrote in message
news:M4KdnRXJItpmPinanZ2dnUVZ_rqlnZ2d@comcast.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Have your son try Last Known Good Configuration.
>
>
>
> "Tom Walker" <NoSpam@email.com> wrote in message
> news:qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net...<!--coloro:green--><span style="color:green <!--/coloro-->
>> My son (away at university) has just installed this week's Microsoft
>> updates and now is unable to get his laptop re-started (it's an Acer
>> Aspire 5633 about a year old).
>>
>> It says "Configuring Updates. Stage 3 of 3 0% Complete.
>> Then it says "Shutting Down" and restarts the whole cycle. This goes on
>> and on....
>>
>> He has tried to get it into Safe Mode but it won't, just goes back into
>> the cycle described above.
>>
>> I've searched on Google and come up with only one hit - that described
>> identical symptoms and was posted in a blog about three hours ago. There
>> are some references to the same message related to SP1 installation but
>> my son is just using the standard Microsoft Update service - not gone
>> near SP1.
>>
>> Is anyone else getting this symptom and has anyone any ideas how to get
>> out of it without wiping the whole machine?
>>
>> Many thanks for any help.
>>
>> Tom Walker<!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

I did one better, I actually contacted Dell support by phone.

The good news is that the Dell tech was very helpful. He and I spent three
hours on the phone. In the end, we had to go back to a previous restore
point. It took us some time to get out of the on-going cycle, to be able to
get to the stage of making the restore. Indeed, the restore took some time
in its own right.

In my case, the Vista update that caused the problem was at least 16 files.
I cannot tell, with certainty, which one was the problem. We started the
reinstall manually, and it seemed to go alright.

The bad news is that the tech decided to update my BIOS at the same time.
Seems the update fried the motherboard, so I have no guarantee that the Vista
Windows install proceeded normally.

A new motherboard is on the way. I guess in a few days, I will be able to
tell if the Vista update did go well. While I wish the Tech had not messed
with the BIOS update at the same time, I believe he was trying to be helpful.
The computer is still under warranty. Not a perfect story, but a darn site
more responsive than anything I could raise on the Microsoft site. Perhaps
if Microsoft was quicker to respond to these issues, I might not be waiting
for a motherboard.

Don C.

"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> See if anyone's posted about the same problem in Dell Forums:
>
>
> If not, consider beginning a thread about it.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin
> DTS-L <!--colorc--><!--/colorc-->

 

Then why post about it in this thread?

Vista-specific newsgroups include:

microsoft.public.windows.vista.administration_accounts_passwords
microsoft.public.windows.vista.file_management
microsoft.public.windows.vista.games
microsoft.public.windows.vista.general
microsoft.public.windows.vista.hardware_assessment
microsoft.public.windows.vista.hardware_devices
microsoft.public.windows.vista.installation_setup
microsoft.public.windows.vista.mail
microsoft.public.windows.vista.music_pictures_video
microsoft.public.windows.vista.networking_sharing
microsoft.public.windows.vista.performance_maintenance
microsoft.public.windows.vista.print_fax_scan
microsoft.public.windows.vista.security

PS: microsoft.public.vista is NOT one of the above, is it?
--
~PA Bear


PcDoc wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I ran into a different problem with my Vista. Had to reset network
> connections multiple times on all accounts in Vista Business. Anybody else
> had these problems after the latest updates?<!--colorc--><!--/colorc-->
<snip>

 

Re: Vista constantly rebooting after this week's updates - "Config

Actually, it sounds like yours was a hardware issue all long. I'm glad the
Dell tech helped you sort it out.

(OT: Why hadn't you installed the BIOS update already? IIRC Dell machines
include Dell-specific software that notifies you of the availability of such
updates.)
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> ...Perhaps if Microsoft was quicker to respond to these issues, I might
> not be waiting for a motherboard.<!--colorc--><!--/colorc-->

Doubtful. I'm no shill for MS but if all Vista machines suffered from the
same problem, it's doubtful that MS would have released "this week's
[Vista-specific] updates" in the first place, Don.

In any event, this is a peer-to-peer support newsgroup. If you want to
alert MS to something related to an update...

Start a free Windows Update support incident request:


Support for Windows Update:


For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~PA Bear


Don wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I did one better, I actually contacted Dell support by phone.
>
> The good news is that the Dell tech was very helpful. He and I spent
> three
> hours on the phone. In the end, we had to go back to a previous restore
> point. It took us some time to get out of the on-going cycle, to be able
> to
> get to the stage of making the restore. Indeed, the restore took some
> time
> in its own right.
>
> In my case, the Vista update that caused the problem was at least 16
> files.
> I cannot tell, with certainty, which one was the problem. We started the
> reinstall manually, and it seemed to go alright.
>
> The bad news is that the tech decided to update my BIOS at the same time.
> Seems the update fried the motherboard, so I have no guarantee that the
> Vista Windows install proceeded normally.
>
> A new motherboard is on the way. I guess in a few days, I will be able to
> tell if the Vista update did go well. While I wish the Tech had not
> messed
> with the BIOS update at the same time, I believe he was trying to be
> helpful. The computer is still under warranty. Not a perfect story, but a
> darn site more responsive than anything I could raise on the Microsoft
> site. Perhaps if Microsoft was quicker to respond to these issues, I
> might
> not be waiting for a motherboard.
>
> Don C.
>
> "PA Bear [MS MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> See if anyone's posted about the same problem in Dell Forums:
>>
>>
>> If not, consider beginning a thread about it.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin
>> DTS-L <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Configuringupdates stage 3 of 3"

I'd be willing to bet that the DHCP Sec update is what caused the
network issue, BroRo.

Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456):
MS08-004


Just wondering if disconnecting the 'constantly rebooting' systems
from their network connections after installing the update would resolve
this issue ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


PA Bear [MS MVP] wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Then why post about it in this thread?
>
> Vista-specific newsgroups include:
>
> microsoft.public.windows.vista.administration_accounts_passwords
> microsoft.public.windows.vista.file_management
> microsoft.public.windows.vista.games
> microsoft.public.windows.vista.general
> microsoft.public.windows.vista.hardware_assessment
> microsoft.public.windows.vista.hardware_devices
> microsoft.public.windows.vista.installation_setup
> microsoft.public.windows.vista.mail
> microsoft.public.windows.vista.music_pictures_video
> microsoft.public.windows.vista.networking_sharing
> microsoft.public.windows.vista.performance_maintenance
> microsoft.public.windows.vista.print_fax_scan
> microsoft.public.windows.vista.security
>
> PS: microsoft.public.vista is NOT one of the above, is it?<!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

Don wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I did one better, I actually contacted Dell support by phone.
>
> The good news is that the Dell tech was very helpful. He and I spent three
> hours on the phone. In the end, we had to go back to a previous restore
> point. It took us some time to get out of the on-going cycle, to be able to
> get to the stage of making the restore. Indeed, the restore took some time
> in its own right.
>
> In my case, the Vista update that caused the problem was at least 16 files.
> I cannot tell, with certainty, which one was the problem. We started the
> reinstall manually, and it seemed to go alright.
>
> The bad news is that the tech decided to update my BIOS at the same time.
> Seems the update fried the motherboard, so I have no guarantee that the Vista
> Windows install proceeded normally.
>
> A new motherboard is on the way. I guess in a few days, I will be able to
> tell if the Vista update did go well. While I wish the Tech had not messed
> with the BIOS update at the same time, I believe he was trying to be helpful.
> The computer is still under warranty. Not a perfect story, but a darn site
> more responsive than anything I could raise on the Microsoft site. Perhaps
> if Microsoft was quicker to respond to these issues, I might not be waiting
> for a motherboard.
>
> Don C.
> <!--colorc--><!--/colorc-->

I *highly* doubt any of this month's Security updates would fry a
motherboard. Why would the tech want to update the BIOS of a 2 month old
laptop ? Ooops, sorry, I've confused your system with Christian's, Don.

My theory is that the TCP/IP Security update may have been in play here.

Microsoft Security Bulletin MS08-004 – Important
Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)


What I'd like to know is, what would happen if a system with that issue
were disconnected from net or network connectivity prior to a restart ?
The only way that would be possible with a laptop connecting to a
wireless network is if the laptop had an On/Off switch/button for the
wireless network adapter

The only other update I suspect may be involved is the WebDav driver
replacement.

Microsoft Security Bulletin MS08-007 – Critical
Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
Execution (946026)


The WebClient service could be involved here but, I'm still leaning
towards MS08-004 as causing some kind of driver/software conflict or
driver install issue.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

 

Re: Vista constantly rebooting after this week's updates - "Config

Microsoft Security Bulletin MS08-004 – Important
Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)


Tell them you suspect it was that update, Christian.

Dell's site shows this as a Recovery option for laptops that come with
Vista pre-installed
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> This method applies to Dell computers that were originally pre-installed with Windows Vista,
> which does not include computers purchased through the Express Upgrade promotion or computers that
> were upgraded to Windows Vista from another version of Windows. <!--colorc--><!--/colorc-->

Not sure if it applies to this situation:

How Do I Start My Dellâ„¢ Computer in the Windows Recovery Environment
(WinRE) for Microsoft® Windows Vista®?


If not: Starting WinRE From the Microsoft® Windows Vista® DVD



MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Christian Brockman wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> My computer in question is a Dell Latitude Laptop Model 630. It is
> approximately 2 months old. I already wrote Microsoft an email (after having
> decided that the issue was not addressed in their database). I also think it
> was a patch problem.
>
> The problem with calling is that I need to know the security update patch #,
> but there is no way to know that without first getting into Windows to see
> what patch failed to install properly, which is my very problem.
>
> And Bob, I already tried last know good configuration and I still have the
> same problem.
>
> Christian
>
> "MowGreen [MVP]" wrote:
>
> <!--coloro:green--><span style="color:green <!--/coloro-->
>>Microsoft Product and Support Services
>>
>>The issue is not strictly related to Acer and perhaps not just laptops
>>as well, Don. I strongly suspect a Security update is involved here thus
>>the suggestion to call the issue in.
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Don wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>>I am having the recycle reboot problem as well. It is on a laptop, but a
>>>Dell model.
>>>
>>>What is Microsoft's PSS???
>>>
>>>Don Chapman
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Tom, Kenneth, and Christian ...
>>>>Are all 3 affected systems Acer laptops ?
>>>>
>>>>STRONGLY suggest that you all phone this in to Microsoft's PSS. Tell
>>>>them ***specifically*** that this was caused by a Security update.
>>>>Perhaps it was
>>>>
>>>>Microsoft Security Bulletin MS08-004 – Important
>>>>Vulnerability in Windows TCP/IP Could Allow Denial of Service (946456)
>>>>
>>>>that caused this issue. Or it could have been
>>>>
>>>>Microsoft Security Bulletin MS08-007 – Critical
>>>>Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code
>>>>Execution (946026)
>>>>
>>>>There is no-charge support for issues with Security updates:
>>>>
>>>>
>>>>
>>>>>Support
>>>>>• Customers in the U.S. and Canada can receive technical support from Microsoft Product Support
>>>>>Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with
>>>>>security updates.
>>>>>• International customers can receive support from their local Microsoft subsidiaries. There is no
>>>>>charge for support that is associated with security updates. For more information about how to
>>>>>contact Microsoft for support issues, visit the International Support Web site.
>>>>>
>>>>
>>>>Make them troubleshoot just which update is causing the rebooting. After
>>>>all, it was their update
>>>>that caused this issue <w>
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>
>>>>
>>>>Kenneth wrote:
>>>>
>>>>
>>>>
>>>>>Same here, tried all the options from the "safe boot" options. Cant get out
>>>>>of the cycle. And its also at the stage 3 of 3 im hanging at. Computer was
>>>>>just fine untill the update ran and did an automated reboot to install the
>>>>>changes
>>>>>
>>>>>"Christian Brockman" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>I am having the exact same problem. I can't even get into Vista to try to
>>>>>>change directories as has been suggested elsewhere in this forum. I have
>>>>>>tried booting in safe mode and jumping back to system save point. Neither
>>>>>>work (as I still get the step 3 of 3 and then another reboot). I really
>>>>>>don't want to have to reinstall vista. Help please!
>>>>>>
>>>>>>Christian Brockman
>>>>>>
>>>>>>"Tom Walker" wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>My son (away at university) has just installed this week's Microsoft updates
>>>>>>>and now is unable to get his laptop re-started (it's an Acer Aspire 5633
>>>>>>>about a year old).
>>>>>>>
>>>>>>>It says "Configuring Updates. Stage 3 of 3 0% Complete.
>>>>>>>Then it says "Shutting Down" and restarts the whole cycle. This goes on and
>>>>>>>on....
>>>>>>>
>>>>>>>He has tried to get it into Safe Mode but it won't, just goes back into the
>>>>>>>cycle described above.
>>>>>>>
>>>>>>>I've searched on Google and come up with only one hit - that described
>>>>>>>identical symptoms and was posted in a blog about three hours ago. There
>>>>>>>are some references to the same message related to SP1 installation but my
>>>>>>>son is just using the standard Microsoft Update service - not gone near SP1.
>>>>>>>
>>>>>>>Is anyone else getting this symptom and has anyone any ideas how to get out
>>>>>>>of it without wiping the whole machine?
>>>>>>>
>>>>>>>Many thanks for any help.
>>>>>>>
>>>>>>>Tom Walker
>>>>>>>
>>>>>>>
>>>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Start a new thread.

"PcDoc" <pcdoc2k@yahoo.com> wrote in message
news:47b4e1fa$0$17361$4c368faf@roadrunner.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I ran into a different problem with my Vista. Had to reset network
> connections multiple times on all accounts in Vista Business. Anybody else
> had these problems after the latest updates?
>
> "Bob" <nowhere@nowhere.net> wrote in message
> news:M4KdnRXJItpmPinanZ2dnUVZ_rqlnZ2d@comcast.com...<!--coloro:green--><span style="color:green <!--/coloro-->
>> Have your son try Last Known Good Configuration.
>>
>>
>>
>> "Tom Walker" <NoSpam@email.com> wrote in message
>> news:qsydnaeNWvFL5CnanZ2dnUVZ8vednZ2d@pipex.net...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> My son (away at university) has just installed this week's Microsoft
>>> updates and now is unable to get his laptop re-started (it's an Acer
>>> Aspire 5633 about a year old).
>>>
>>> It says "Configuring Updates. Stage 3 of 3 0% Complete.
>>> Then it says "Shutting Down" and restarts the whole cycle. This goes on
>>> and on....
>>>
>>> He has tried to get it into Safe Mode but it won't, just goes back into
>>> the cycle described above.
>>>
>>> I've searched on Google and come up with only one hit - that described
>>> identical symptoms and was posted in a blog about three hours ago.
>>> There are some references to the same message related to SP1
>>> installation but my son is just using the standard Microsoft Update
>>> service - not gone near SP1.
>>>
>>> Is anyone else getting this symptom and has anyone any ideas how to get
>>> out of it without wiping the whole machine?
>>>
>>> Many thanks for any help.
>>>
>>> Tom Walker<!--colorc--><!--/colorc-->
>><!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->

 

Re: Vista constantly rebooting after this week's updates - "Config

MowGreen [MVP] wrote:
<snip><!--coloro:blue--><span style="color:blue <!--/coloro-->
> I *highly* doubt any of this month's Security updates would fry a
> motherboard. Why would the tech want to update the BIOS of a 2 month old
> laptop ? Ooops, sorry, I've confused your system with Christian's, Don...<!--colorc--><!--/colorc-->

Who's on first? <eg>
--
~PAÞ