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Usb Ports Not Working

Discussion in 'Windows Vista' started by JeffLedger, Jul 15, 2012.

  1. JeffLedger

    JeffLedger

    Joined:
    Jul 15, 2012
    Messages:
    3
    Location:
    USA
    Operating System:
    Windows Vista Enterprise
    Howdy folks! Brand new member here, I hope you can help me. Just recently, all of my usb ports on my desktop computer stopped working. Nothing works in them, heck, nothing is even recognized when I plug in; printer, mouse, ipod---nothing. In the Device Manager, there isn't even a usb port listed. I've run all sorts of anti-virus scans, spyware scans and nothing has come up. I am at a loss here, please help!
     
  2. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi BigLedge.Welcome to Computer Help Forums.
    Run Microsoft "FIXIT" first.
    http://go.microsoft.com/?linkid=9643528
     
  3. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,266
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    Hi BigLedge and Welcome to CHF,

    Have you checked your BIOS settings to make sure the USB ports haven't become accidently disabled?
     
  4. JeffLedger

    JeffLedger

    Joined:
    Jul 15, 2012
    Messages:
    3
    Location:
    USA
    Operating System:
    Windows Vista Enterprise
    Awesome help, fellas. I fixed the problem by selecting 'optimal settings' in the BIOS screen. Everything seems to be working normally again; usb ports all function properly and 'mice and other pointers' now shows up in the Device Manager. What could've caused this, and how do I avoid it happening again?

    Again, thank you both for the quick and accurate tips. Excellent help!
     
  5. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi. Thanks for posting back and letting us know how the issue was resolved.
    It could help others with similar issues reading this.
    As for why this happened I am not sure to be honest.
    From my experience it is best not to use Optimizers or Registry cleaners as they do more harm than good, normally.
    Happy Computing. :smile2:
     
  6. KenB

    KenB Registered Members

    Joined:
    Oct 21, 2010
    Messages:
    1,223
    Location:
    Wirral UK
    Operating System:
    Windows Vista Home Premium
    allheart55 will take you to task on this comment :)
    (she's a fella-ette )
     
  7. JeffLedger

    JeffLedger

    Joined:
    Jul 15, 2012
    Messages:
    3
    Location:
    USA
    Operating System:
    Windows Vista Enterprise
    lol, woops, sorry, no offense meant. I get tired of typing him/her, he/she, so I usually pick a gender and stick with it. Until I know better, that is...
     
  8. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi BigLedge.
    It's quite OK to use the collective gender "Guys" so no need to even consider an Apology. :smile2:
     

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