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UPDATES

Discussion in 'Windows Update' started by kbd in Lawrenceville, Oct 23, 2009.

  1. I HAVE NO IDEA WHY I CANNOT GET THE UPDATES. THE LAST TIME THERE WAS A
    SUCCESSFUL UPDATE WAS DECEMBER 2008!!! HELP

    I am a single home user and therefore am the Administrator.

    I keep giving permission when prompted to do so.

    error message is 80240016 tod
     
  2. When requesting help in a newsgroup, please state your full Windows version,
    edition and service pack level, and perhaps what other antivirus or
    antimalware software you may have installed. Security suite and firewall
    <http://support.microsoft.com/kb/555375>
    -=-

    You cannot download updates when you access the Windows Update Web site from
    a Windows XP-based computer that is behind a firewall or a proxy server
    <http://support.microsoft.com/kb/896226>
    --

    Another user reported that clearing all cookies and temporary internet files
    solved his problem and he was then able to install the update.

    Also, It seems possible that your Windows installation has been delibeяately
    damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
    protected by a rootkit.)) so as to prevent you updating your system or
    removing the trojan.


    Scan your computer now online and clean it for free!
    <http://onecare.live.com/site/en-us/tryscanner.htm>


    A very good antimalware app are SUPERAntiSpyware (SAS) and
    MalwareBytes Anti-Malware (MBAM) .

    There is a fяee version (on demand scanning only)
    <http://www.superantispyware.com/>
    -=-

    MalwareBytes Anti-Malware (MBAM) Same as above.
    <http://www.malwarebytes.com/>
    -=-


    Unexplained computer behavior may be caused by deceptive software
    <http://support.microsoft.com/kb/827315>
    -=-


    <http://www.bleepingcomputer.com/forums/topic34773.html>
    -=-

    Suggest you seek assistance at a reputable anti-malware
    forum or contact MS for no-charge support in getting the malware removed:

    If you're in the US or Canada, contact MS at 1-866-PCSafety [1-866-727-2338]

    or





    Please follow the above sugestions

    Please report back so it may assist others who have the same pяoblem as you.



    I hope this post is helpful.

    Let us know how it woяks ºut.

    Good luck




    Ǝиçεl
    ◕‿◕
    -=-

    "kbd in Lawrenceville" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I HAVE NO IDEA WHY I CANNOT GET THE UPDATES. THE LAST TIME THERE WAS A
    > SUCCESSFUL UPDATE WAS DECEMBER 2008!!! HELP
    >
    > I am a single home user and therefore am the Administrator.
    >
    > I keep giving permission when prompted to do so.
    >
    > error message is 80240016 tod
    >
    > <!--colorc--><!--/colorc-->
     
  3. MowGreen

    MowGreen Guest

    kbd in Lawrenceville wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I HAVE NO IDEA WHY I CANNOT GET THE UPDATES. THE LAST TIME THERE WAS A
    > SUCCESSFUL UPDATE WAS DECEMBER 2008!!! HELP
    >
    > I am a single home user and therefore am the Administrator.
    >
    > I keep giving permission when prompted to do so.
    >
    > error message is 80240016 tod
    >
    > <!--colorc--><!--/colorc-->

    80240016 WU_E_INSTALL_NOT_ALLOWED
    Operation tried to install while another installation was in progress or
    the system was pending a mandatory restart.

    * PLEASE provide some pertinent information so that someone *may* assist
    you * Like, which edition of Windows is this; what Service Packs have
    been installed; what is the installed antivirus/security suite.

    A system that has not been updated since last December is most likely
    *compromised by malware*.
    The first step you should take is to scan the system with Malwarebytes
    Anti-malware (MBAM):

    Click the " Download free version " button.
    *Save* mbam-setup.exe
    Once the download completes close *all* open browsers and programs.
    Now run mbam-setup.exe and allow it to update during it's installation.
    Once the installation completes, MBAM should open. If not, open it.
    Be sure the Quick scan option is marked and then click the Scan button.
    When the scan completes, click the Show results button.
    Ensure anything detected is checked and then click the Remove selected
    button.
    Restart the system if requested to.

    IF anything was detected please post the MBAM scan log.
    If you can't locate the log you can access it by opening MBAM and click
    the Logs tab.



    MowGreen
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked"
     
  4. kbd in Lawrenceville wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I HAVE NO IDEA WHY I CANNOT GET THE UPDATES.
    > THE LAST TIME THERE WAS A SUCCESSFUL
    > UPDATE WAS DECEMBER 2008!!! HELP
    >
    > I am a single home user and therefore am the Administrator.
    >
    > I keep giving permission when prompted to do so.
    >
    > error message is 80240016 tod<!--colorc--><!--/colorc-->

    Going to take a bit of a chance... Since you did not provide your operating
    system.

    Time to cleanup and verify your update system is working as intended. ;-)

    First - please state your full Windows edition and version.

    Start button --> RUN
    (no "RUN"? Press the "Windows Key" + R on your keyboard)
    --> type in:
    winver
    --> Click OK.

    The picture at the top of the window that opens will give you the general
    (Operating System name) while the line starting with the word "version"
    will give you the rest of the story. Post _both_ in response to this
    message verbatim. ;-)

    *IF* you have Windows XP with Service Pack 2 or later - continue.
    Otherwise, stop at this point and wait for further instructions.

    Continuing with the cleanup...

    Download/install this:


    After installing, do the following:

    Start button --> RUN --> type in:
    "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
    --> Click OK.
    (The quotation marks and percentage signs and spacing should be exact.)

    Download, install, run, update and perform a full scan (separately) with the
    following two applications (freeware versions are the ones to use for this):

    SuperAntiSpyware


    MalwareBytes


    After performing a full scan with one and then the other and removing
    whatever they both find completely, you may uninstall these products,
    if you wish.

    Download and run the MSRT manually:


    Reboot.

    Download/Install the latest Windows Installer (for your OS):
    ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )


    Reboot.

    and...

    Download the latest version of the Windows Update agent from here (x86):

    .... and save it to the root of your C:\ drive. After saving it to the root
    of the C:\ drive, do the following:

    Close all Internet Explorer windows and other applications.

    Start button --> RUN and type in:
    %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
    --> Click OK.

    (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
    NEXT --> When it finishes installing, click on "Finish"...

    Reboot.

    Then follow the instructions here:

    How do I reset Windows Update components?


    Reboot.

    CHKDSK
    How to scan your disks for errors

    * will take time and a reboot

    Defragment
    How to Defragment your hard drives

    * will take time

    Reboot.

    Log on as an user with administrative rights and open Internet Explorer
    and visit
    and select to do a
    CUSTOM scan...

    Every time you are about to click on something while at these web pages -
    first press and hold down the CTRL key while you click on it. You can
    release the CTRL key after clicking each time.

    Once the scan is done, select just _ONE_ of the high priority updates
    (deselect any others) and install it.

    Reboot again.

    If it did work - try the web page again - selecting no more than 3-5 at a
    time. Rebooting as needed.

    The Optional Software updates are generally safe - although I recommend
    against the "Windows Search" one and any of the "Office Live" ones or
    "Windows Live" ones for now. I would completely avoid the
    Optional Hardware updates. Also - I do not see any urgent need to install
    Internet Explorer 8 at this time.

    Seriously - do all that. This is like antibiotics - don't skip a single
    step, don't quit because you think things will be okay now - go through
    until the end, until you have done everything given in the order given. If
    you have a problem with a step come ask and let someone here get you
    through that step. If you don't understand how to do a step, come back and
    ask here about that step and let someone walk you through it.

    Then - when done - let everyone here know if it worked for you - or if you
    have more issues.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
     
  5. Back-up any personal data (none of which should be considered 100%
    trustworthy at this point) then do a format & clean install of Windows.
    Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

    After the clean install, you'll have the equivalent of a "new computer" so
    take care of everything on the following page before otherwise connecting
    the machine to the internet or a network and before using a USB key that
    isn't brand-new or hasn't been freshly formatted:

    5 steps to help protect your new computer before you go online


    Also see:

    Steps To Help Prevent Spyware


    Steps to Help Prevent Computer Worms


    Avoid Rogue Security Software!

    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002



    kbd in Lawrenceville wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I HAVE NO IDEA WHY I CANNOT GET THE UPDATES. THE LAST TIME THERE WAS A
    > SUCCESSFUL UPDATE WAS DECEMBER 2008!!! HELP
    >
    > I am a single home user and therefore am the Administrator.
    >
    > I keep giving permission when prompted to do so.
    >
    > error message is 80240016 tod <!--colorc--><!--/colorc-->
     

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