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[Solved] Uncontrollable finger pad

Discussion in 'Miscellaneous Hardware' started by TUCK, Sep 23, 2019.

  1. TUCK

    TUCK Registered Members

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    Five days ago my touch finger pad started doing really strange things,tried to sort problem with restore etc, looked for mouse config, none, anyway I allmost allways use my laptop in my lap, never a prob, i then used it on the table just touched the pad and comp went beserk opening progs all over the place take finger off pad and it stops, tried again same thing, so put it back on my lap and every thing ok again, put back on table haywire, back on lap ok, then I noticed that on the table if I put my other hand on the comp it works fine remove my hand haywire, is it picking up some sort of static from me. I could do with some help please. Regard's Mike.
     
  2. Tony D

    Tony D Super-Moderator Super Moderators

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    Hello and welcome Tuck. I once had a computer with a similar problem. The difference was that it didn't matter where the laptop was located. Also, it wouldn't open anything. The cursor would just float around. I think it was a hardware problem with the trackpad.
     
  3. Seth Anthony

    Seth Anthony Registered Members

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    If you have to use a mouse to get temporary control, then do so.

    See if the problem occurs in Safe Mode.
     
    Last edited: Sep 23, 2019
    allheart55 (Cindy E) and Tony D like this.
  4. Seth Anthony

    Seth Anthony Registered Members

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    Continued from my previous post:

    IF the problem still occurs in safe mode, then go into Device Manager, right click on the touchpad entry and choose "Uninstall". Put a checkmark on the option to "Delete the driver for this device". When it's deleted, restart the laptop and Windows will install a generic driver for the touchpad. If everything is fine at this point, you might have to install the manufacturers for the driver if it has special touchpad features.
     
  5. TUCK

    TUCK Registered Members

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    Not thought of safe mode, but did think of mouse but not got one, to me it is not logical for this too happen, IE it is an inanimate object and cannot be aware that is in my lap or on the Table.one thing I failed to mention was that each time that I put it back in my lap it takes about 7/8 seconds to settle down, then all ok, will give safe mode a go. thank you. Mike.
     
  6. Seth Anthony

    Seth Anthony Registered Members

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    Something else I thought of...

    A few months back, I came across a laptop in which the cursor seemed to have a mind of its own. I disabled the touchpad and used a mouse, but to my surprise, that didn't help. The problem turned out to be a defective touch screen. The laptop would intermittently think that the screen was being pressed at random locations. They didn't use the touchscreen feature, so I just disabled it.
     
    Last edited: Sep 23, 2019
  7. Seth Anthony

    Seth Anthony Registered Members

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    Ok good.

    When you try safe mode, don't try opening any browsers at first. Just open up other programs.
     
  8. TUCK

    TUCK Registered Members

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    Ok, thank you Seth, 5pm here and 76 years of age so if you dont mind i will try tomorrow any probs can I call back, in any case will let you know the outcome. Regard's Mike.
     
  9. TUCK

    TUCK Registered Members

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    Morning, opened in safe made, cursor act's as it should, even on the table, shut down and reopen in normal mode problem returned.
     
  10. Seth Anthony

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    Now the fun begins at finding out what's starting in Normal mode that's causing the problem.

    Go into task manager and click on the startup tab. Right click on every entry and choose disable. Restart into normal mode and see what happens.

    If that doesn't work, post back with what antivirus you use, what internet browser, and if you installed anything around the time the problem occurred.
     
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  11. Seth Anthony

    Seth Anthony Registered Members

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    Also, is it a touch screen and what version of windows do you run?
     
  12. TUCK

    TUCK Registered Members

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    no touch screen and running win7 a couple of years back it was win7 then went to win10, lotts of probs so went back to win7, as I have the install disc..
     
  13. TUCK

    TUCK Registered Members

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    Also did restore.
     
  14. Seth Anthony

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    See post #10
     
  15. TUCK

    TUCK Registered Members

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    Installed abode ac Reader on 26th august about three weeks before problem.
     
  16. Seth Anthony

    Seth Anthony Registered Members

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    Adobe wouldn't cause it. Let's see how the startup entries work out.
     
  17. TUCK

    TUCK Registered Members

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    Done that no change.use AVG anti. browser is Chrome.
     
  18. TUCK

    TUCK Registered Members

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    Can or do you want to remote. I suggest that as I dont want to annoy you as I am not that good with the tech bit.
     
    Last edited: Sep 24, 2019
  19. Seth Anthony

    Seth Anthony Registered Members

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    It's no annoyance. The techs here voluntarily help out. That's the purpose of this site.

    Try this:

    Go into Device Manager, right click on the touchpad entry and choose "Uninstall". Put a checkmark on the option to "Delete the driver for this device". When it's removed, restart the laptop and Windows will install a generic driver for the touchpad.
     
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  20. TUCK

    TUCK Registered Members

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    Went to Device Manager , there seemed to be no touchpad entry, section called mouse and pointers, so I right clicked, came up "Uninstall driver" clicked that and a post said to complete uninstall restart comp, I did and the prob is still there.
    just a note about 30mins after the above post, the comp crashed to Blue screen, i had no chance to read what it said the comp shut down immediately, when i restarted it showed the start options, I stated as "normal", and it seems ok.
     
    Last edited: Sep 25, 2019

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