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unable to uninstall adobe air

Discussion in 'Windows XP' started by rollsroyce, May 10, 2013.

  1. rollsroyce

    rollsroyce

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    Hi all a newbie here, i am trying to install ZOOSK messenger, but i am having trouble with adobe air, it is not recognising it, so i am trying to uninstall adobe air, but on trying, i get the message "unable to uninstall adobe air, please contact your administrator ?" so what do i do next please,? thankyou Ken
     
  2. KenB

    KenB Registered Members

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    Hi Ken and welcome to CHF

    ( Nice to meet a name-sake :) )

    Try revo-uninstaller from here [ scroll down for the FREE version ]
    click here

    If that doesn't work take a look at this:
    click here
     
  3. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Hi Ken.You will need adobe air to install ZOOSK messenger.
    Did you get ZOOSK messenger from ZOOSK or somewhere else?
    Try installing the latest version of Adobe Air first.
    I read this on the ZOOSK site.
    https://www.zoosk.com/mdownload.php
     
  4. KenB

    KenB Registered Members

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    I assumed the OP was going to uninstall - then re-install :)
     
  5. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    You could well be right, Ken:)

    I was thinking by installing the latest version of Adobe Air the older version would be automatically deleted on install like Adobe Flash Player does.:confused-92:
     
  6. rollsroyce

    rollsroyce

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    thankyou for the replies, i have managed to uninstall, i have re-installed, adobe and air, i went to the zoosk site, and it will not install, i am getting the message "an error has occured" "the application could not be installed because the installer file is damaged, obtain a new installer file from the application author" what the hell do i do next thanks ?
     
  7. BeeCeeBee

    BeeCeeBee ADMINISTRATOR IN MEMORY

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    Assuming that you installed the latest version of Adobe Air from their site http://get.adobe.com/air/ Then completely uninstall Zoosk and reinstall from their site.
     
  8. rollsroyce

    rollsroyce

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    Hi i still cannot install zoosk messenger, i tried from another site and it would not install, it said zoosk has encountered an error, totally puzzled, all these ladies want to date me and i can't reply Doh !!
     
  9. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    What site are you trying to download Zoosk from. May I have the link, please?
     
  10. Tony D

    Tony D Administrator Administrator

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    I tried it on my XP machine. No issues. I had to join the Zoosk site to get to the download.

    I download the Zoosk Messenger app from the Zoosk site. It installed as it should. After I quit out, Adobe Air came up and wanted to update itself. I allowed it.

    What version of Adobe AIR do you have installed?
     
  11. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Hi RR. Download the latest version from here.
    Click on latest version on the right.
    http://www.filehippo.com/download_adobe_air/
    Then try and install again from ZOOSK site.
    Read every page carefully as you download.

    The ladies will wait for you.:biggrin:
     
  12. rollsroyce

    rollsroyce

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    ha ha thanks for that, i switched on this morning and the start up window a message said "adobe air" application description could not be found for this application, try re-installing" contact the publisher for assistance "so although it is shown as being installed on my computer, i presume there is a problem, so i will try to re-install again ,ok ?
     
  13. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Hi again.

    KenB in Post 2 gave you 2 links.

    We need a yes or no answer so we can proceed.

    1. Did you install Revo and remove the program?
    2, Did you install the Microsoft FIXIT and run?
    Thanks:)
     
  14. rollsroyce

    rollsroyce

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    thanks for your kind help, i re-installed AIR and deleted all zoosk installs, and hey presto, it is working, i have logged onto the site, once again, i could not have done this without your help, thankyou Ken.
     
  15. KenB

    KenB Registered Members

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    Good to hear all is OK now :)

    You are welcome.
    There were others too who had an input.
     

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