"The computer restarted unexpectedly or encountered an unexpected"

It's new laptop and just was running installation (Home Vista Premium), then
suddenly a error message "the computer restarted unexpectedly or encountered
an unexpected error. Windows installation cannot proceed. To install windows,
click "OK" or restart the computer, and then restart the installation". But
no matter what I've tried, that message appears again. Has anyone encountered
the same problem? Could anyone please help? I bought it overseas, costly to
send it back. Thanks in advance.

 

If it is a new laptop, what Operating System did it come with?
They come pre-installed!
--
Mick Murphy - Qld - Australia


"amazone" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> It's new laptop and just was running installation (Home Vista Premium), then
> suddenly a error message "the computer restarted unexpectedly or encountered
> an unexpected error. Windows installation cannot proceed. To install windows,
> click "OK" or restart the computer, and then restart the installation". But
> no matter what I've tried, that message appears again. Has anyone encountered
> the same problem? Could anyone please help? I bought it overseas, costly to
> send it back. Thanks in advance.<!--colorc--><!--/colorc-->

 

If it's a new laptop, the proper response is to return it to the place of
purchase or to the manufacturer for repair or warranty work.

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
* NEW! Catch my blog ...
* PLEASE post all messages and replies in the newsgroups
* The Website -


"amazone" <amazone@discussions.microsoft.com> wrote in message
news:AC4395E9-EB2B-46CA-8B77-8B27F95FDEE2@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> It's new laptop and just was running installation (Home Vista Premium),
> then
> suddenly a error message "the computer restarted unexpectedly or
> encountered
> an unexpected error. Windows installation cannot proceed. To install
> windows,
> click "OK" or restart the computer, and then restart the installation".
> But
> no matter what I've tried, that message appears again. Has anyone
> encountered
> the same problem? Could anyone please help? I bought it overseas, costly
> to
> send it back. Thanks in advance. <!--colorc--><!--/colorc-->

 

On Tue, 6 May 2008 05:22:01 -0400, "Richard G. Harper"
<rgharper@email.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>If it's a new laptop, the proper response is to return it to the place of
>purchase or to the manufacturer for repair or warranty work.<!--colorc--><!--/colorc-->

New laptops don't require an installation of an operating system.
Whatever the OP is doing probably has nullified any warranty.

 

New laptops DO require installation. Lenovo, Toshiba, HP, Acer and all
others ship the OS in a compressed format and extract/install on first
boot. This is mostly for language reasons because the Vista license only
supports one language. Please people, do your homework and stop giving
out bad/wrong info.


--
NewJohnny
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ive got that problem on my custom computer i built a half year ago..
went over seas and now is doing this. any help

2.44ghz quad core
2 512 sli ready 9800gt evga
4gigs ocz ram
asus MB p5n-d
1tb hd
320 hd


--
cowood
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