Taskbar, Desktop Icons, start menu disappeared and right click sto

I have Vista Home Basic and last night after i uninstalled Norton Antivirus
2008 trial and restarted vista, everything disappeared. Start Menu, task Bar,
wallpaper and there is a black screen. The walll paper and gadgets are
displayed once i set them through control panel, but on system restart they
disappear again. Right Click stopped working. only windows explorer window
was opened and im scared to close it as i might loose all access to my
machine. all applications seem to work fine. Control panel also gives no
response to clicks to taskbar and start menu settings.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

 

Did you use the Norton Removal Tool?


"Bipin" <Bipin@discussions.microsoft.com> wrote in message
news:0A2E74AD-73DD-4EC2-8EF3-778747284FDA@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>I have Vista Home Basic and last night after i uninstalled Norton Antivirus
> 2008 trial and restarted vista, everything disappeared. Start Menu, task
> Bar,
> wallpaper and there is a black screen. The walll paper and gadgets are
> displayed once i set them through control panel, but on system restart
> they
> disappear again. Right Click stopped working. only windows explorer window
> was opened and im scared to close it as i might loose all access to my
> machine. all applications seem to work fine. Control panel also gives no
> response to clicks to taskbar and start menu settings.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> <!--colorc--><!--/colorc-->

 

Bipin

When you boot and see the black screen, press CTRL+ALT+DEL. Select the Task
Manager from the menu.

In the Task Manager, go to File/New. Type explorer.exe and click OK.

Does this cause the Desktop and TaskBar to appear?

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"Bipin" <Bipin@discussions.microsoft.com> wrote in message
news:0A2E74AD-73DD-4EC2-8EF3-778747284FDA@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>I have Vista Home Basic and last night after i uninstalled Norton Antivirus
> 2008 trial and restarted vista, everything disappeared. Start Menu, task
> Bar,
> wallpaper and there is a black screen. The walll paper and gadgets are
> displayed once i set them through control panel, but on system restart
> they
> disappear again. Right Click stopped working. only windows explorer window
> was opened and im scared to close it as i might loose all access to my
> machine. all applications seem to work fine. Control panel also gives no
> response to clicks to taskbar and start menu settings.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> <!--colorc--><!--/colorc-->

 

Bipin,

Have you contacted Norton customer service support about any of this? I
work with Symantec (makers of Norton of course) and stumbled across your
post during a search.

Let me know if I can be of any assistance--feel free to PM me.

George


--
geohen1

 

Re: Taskbar, Desktop Icons, start menu disappeared and right click



"Ronnie Vernon MVP" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Bipin
>
> When you boot and see the black screen, press CTRL+ALT+DEL. Select the Task
> Manager from the menu.
>
> In the Task Manager, go to File/New. Type explorer.exe and click OK.
>
> Does this cause the Desktop and TaskBar to appear?
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "Bipin" <Bipin@discussions.microsoft.com> wrote in message
> news:0A2E74AD-73DD-4EC2-8EF3-778747284FDA@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro-->
> >I have Vista Home Basic and last night after i uninstalled Norton Antivirus
> > 2008 trial and restarted vista, everything disappeared. Start Menu, task
> > Bar,
> > wallpaper and there is a black screen. The walll paper and gadgets are
> > displayed once i set them through control panel, but on system restart
> > they
> > disappear again. Right Click stopped working. only windows explorer window
> > was opened and im scared to close it as i might loose all access to my
> > machine. all applications seem to work fine. Control panel also gives no
> > response to clicks to taskbar and start menu settings.
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click the "I
> > Agree" button in the message pane. If you do not see the button, follow
> > this
> > link to open the suggestion in the Microsoft Web-based Newsreader and then
> > click "I Agree" in the message pane.
> >
> > <!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->

Hi Ronnie,

I had the same problem and your suggestion worked. What does this mean?
BTW- I also have a Norton product.

Thanks!

 

Re: Taskbar, Desktop Icons, start menu disappeared and right click

"Will" <Will@discussions.microsoft.com> wrote in message
news:A13E7AC2-73F7-4CCB-A74D-F8A46992B814@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
>> When you boot and see the black screen, press CTRL+ALT+DEL. Select the
>> Task
>> Manager from the menu.
>>
>> In the Task Manager, go to File/New. Type explorer.exe and click OK.
>>
>> Does this cause the Desktop and TaskBar to appear?
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Desktop Experience<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Hi Ronnie,
>
> I had the same problem and your suggestion worked. What does this mean?
> BTW- I also have a Norton product.
>
> Thanks!<!--colorc--><!--/colorc-->

If this worked, it means that a critical registry value has been changed.

To fix this, you need to make a change to the registry.

Go to Start and type regedit.exe In the results, right click regedit.exe
and select the Run As Administrator option.

In the registry editor, navigate to the following Key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

With the Winlogon key selected, look in the right side window for the
'Shell" value.

Double click Shell. In the Value Data box, you should see Explorer.exe
and nothing else. If anythiong else is in that box, change it to
Explorer.exe and click OK.

Exit the registry editor and reboot the computer.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience

 

Re: Taskbar, Desktop Icons, start menu disappeared and right click


THANK YOU SO MUCH RONNIE, YOU ARE GREAT, I HAVE HAD THIS PROBLEM FOR SO LONG
I JUST LEFT IT THINKING IT WOULD FIX ITSELF, THEN I CAME ACCROSS THIS!
PERFECT!!!
MANY THANKS
XX
"Ronnie Vernon MVP" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> "Will" <Will@discussions.microsoft.com> wrote in message
> news:A13E7AC2-73F7-4CCB-A74D-F8A46992B814@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> When you boot and see the black screen, press CTRL+ALT+DEL. Select the
> >> Task
> >> Manager from the menu.
> >>
> >> In the Task Manager, go to File/New. Type explorer.exe and click OK.
> >>
> >> Does this cause the Desktop and TaskBar to appear?
> >>
> >> --
> >>
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Desktop Experience<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Hi Ronnie,
> >
> > I had the same problem and your suggestion worked. What does this mean?
> > BTW- I also have a Norton product.
> >
> > Thanks!<!--colorc--><!--/colorc-->
>
> If this worked, it means that a critical registry value has been changed.
>
> To fix this, you need to make a change to the registry.
>
> Go to Start and type regedit.exe In the results, right click regedit.exe
> and select the Run As Administrator option.
>
> In the registry editor, navigate to the following Key.
>
> HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogon
>
> With the Winlogon key selected, look in the right side window for the
> 'Shell" value.
>
> Double click Shell. In the Value Data box, you should see Explorer.exe
> and nothing else. If anythiong else is in that box, change it to
> Explorer.exe and click OK.
>
> Exit the registry editor and reboot the computer.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
>
>
>
>
>
>
>
>
>
> <!--colorc--><!--/colorc-->

 

Re: Taskbar, Desktop Icons, start menu disappeared and right click stop


THANKYOUTHANKYOUTHANKYOU!!!!
Ronnie Vernon, you are a prince.
I wanted to thank you so much that i created an account, just to thank
you!
THANKYOUTHANKYOUTHANKYOU!!!!


--
OMG! Ronnie FTW!
------------------------------------------------------------------------
OMG! Ronnie FTW!'s Profile:
View this thread:

 

Re: Taskbar, Desktop Icons, start menu disappeared and right click stop

On Fri, 30 Jan 2009 11:51:15 +0530, OMG! Ronnie FTW!
<OMG.Ronnie.FTW.3mtmlj@DoNotSpam.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
>THANKYOUTHANKYOUTHANKYOU!!!!
>Ronnie Vernon, you are a prince.
>I wanted to thank you so much that i created an account, just to thank
>you!
>THANKYOUTHANKYOUTHANKYOU!!!!<!--colorc--><!--/colorc-->

You're a moron.

 

Re: Taskbar, Desktop Icons, start menu disappeared and right click stop


i have a similar problem,whenever i swithc my pc on if i go to the start
menu i can not load up desktop icons then if i load up desk top icons
they will not cross off,please can some help me worried if i have virus
as i have re installed vista and problem still occurs.


--
gavin1979
------------------------------------------------------------------------
gavin1979's Profile:
View this thread:

 

Re: Taskbar, Desktop Icons, start menu disappeared and right click stop


hey... i have already done all of that..
but my start menu still doesn't show up

when i tried... the "explorer.exe" thing, my document folder appeared,
and i tried it again... but still...

can anyone help please......
i already got this prob for about a month now...
:'(


--
lalalala
------------------------------------------------------------------------
lalalala's Profile:
View this thread:

 

Hi,

My 6 year old was playing in Kidzui and it froze. I end the program.
After that I don't see any desktop items. Right click on the screen
doesn't do anything. I performed system restore to two earlier points
but nothing changed. I booted up in Safe Mode and there were no icons.
If I press CTL-ALT-Delete it doesn't bring up task manager.

I can use all my programs through Start menu. If type cmd.exe in Start
menu, it doesn't bring up anything.

Need help as all my data is on this machine. The task bar at the
bottom doesn't show much anymore, on the right side all the programs
that showed up at bootup don't show any more?

Thanks/


--
mchadha1000

 

Here's what mchadha1000 wrote on 8/17/09:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Hi,<!--colorc--><!--/colorc-->
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> My 6 year old was playing in Kidzui and it froze. I end the program.
> After that I don't see any desktop items. Right click on the screen
> doesn't do anything. I performed system restore to two earlier points
> but nothing changed. I booted up in Safe Mode and there were no icons.
> If I press CTL-ALT-Delete it doesn't bring up task manager.<!--colorc--><!--/colorc-->
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I can use all my programs through Start menu. If type cmd.exe in Start
> menu, it doesn't bring up anything.<!--colorc--><!--/colorc-->
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Need help as all my data is on this machine. The task bar at the
> bottom doesn't show much anymore, on the right side all the programs
> that showed up at bootup don't show any more?<!--colorc--><!--/colorc-->
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Thanks/<!--colorc--><!--/colorc-->

I can't be sure how to get your desktop and executables to work
properly, but if you are careful you will not lose your data.

For one thing, it is possible to make a copy of the hard drive onto
another drive. There's more than one method. But whatever you do, for
now, I suggest that you stop trying to boot the computer from the hard
drive.

If it were I, I would probably to this: remove the drive from the
computer it is in and connect it to another computer by means of a USB
to SATA or PATA adapter. I would then copy all of the drive's contents
to anther new (or at least empty) USB drive connected to the same
computer, using a program like EASEUS Disk Copy - a free download. Come
to think of it, EASEUS will let you copy the drive without removing it,
using a USB drive that you connect to that computer. That's because
EASEUS is used from a boot CD that doesn't require booting or trying to
boot from your hard drive.

Other people might post other approaches, and with any luck, there's
someone who knows how to get your computer working without losing
anything (I don't have that knowledge).

Once you're all squared away, you might consider instituting a regime
of backing up regularly.

--
Gene Bloch 650.366.4267 lettersatblochg.com