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Sound Only Works When Headphones Plugged In

Discussion in 'Sound Card' started by LightkunKira, Jul 19, 2013.

  1. LightkunKira

    LightkunKira

    Joined:
    Dec 8, 2010
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    Location:
    UK
    Operating System:
    Windows Vista Ultimate
    Hello again people!

    So this problem is baffling me my sound from the speakers only works when the headphones are plugged in. I have reinstalled different sound drivers and no luck.

    I have the realtek HD audio manager and found on different forums that there will be a yellow folder with more options to change the selection of headphone port and speakers, this yellow folder option is not there.

    I have the notification showing so when I plug in headphones it tells me that they have been unplugged and when I unplug them it tells me that they have been plugged in so I never get normal sound.
    Any ideas on how to sort this or a 3rd party program to disable the headphone jack all together?
     
  2. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    Hi, is this a desktop or laptop?
    Have you or anyone else done any repair or upgrade work on it recently?

    I ask as this sounds like either faulty headphone jack or headphone jack wires crossed rather than a software problem.

    It does need the hardware part, jack, or wires, checking are correct first before going further in any case.

    Nev.
     
  3. LightkunKira

    LightkunKira

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    Tis a laptop, yes it has had repair work nearly all the parts have been replaced but even the reset disks I had and drivers don't seem to help.
    I even reinstalled windows.

    Well it seems to work fine but the computer thinks its the wrong way round, as I said when the headphones are out it thinks they are in and when they are plugged in it thinks they are out and then sound comes out the speakers fine.
     
  4. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    I would take it back to whoever did this work as they may have got wires crossed when putting it back together.

    Nev.
     
  5. LightkunKira

    LightkunKira

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    On the phone with them now... lets see where this gets me
     
  6. LightkunKira

    LightkunKira

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    Got to send it away again.. brilliant. It must be hardware I have done everything software and driver related I think.
     
  7. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Please keep us updated.
    Very interested as to the cause.
    Thanks.
     
  8. LightkunKira

    LightkunKira

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    Okay so I got my laptop back now.
    The letter I got with it told me they replaced the motherboard and both speakers... I can understand the motherboard being replaced but no idea why they did the speakers.
    It seems fine now, haven't done any extensive testing but it knows what's being played and when a device is actually being plugged in and unplugged so looks good.
     
  9. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    Thanks for the feed back and good to hear all is OK again now.
    They probably replaced the speakers as a precaution, being on guarantee I hope, they will have done so in order to try and prevent it having to come back again. Also as a just in case there was something wrong with the speakers, which may have caused the original fault.

    Nev.
     
  10. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Thanks for the update. Much appreciated.:)
     

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