Hoping to keep my files, otherwise I woulda just full wiped and reinstalled by now. Windows 8.1 64 i7-4790K (not overclocked, never was) Z97-HD3 mobo 16BG RAM One SSD is all I have and I never made a second partition or anything like that but it seems there is one (read later). I lost internet which happens about once every 2 months, I usually replug the router from the wall and it's fixed in 3 minutes. This time it didn't. Other PCs on the router have internet. I tried a bunch of basic things like unistall network adapter, reinstall, update driver etc, nothing worked. So I tried REFRESH YOUR PC WITHOUT AFFECTING YOUR FILES. Now I can't get windows to open. I'm unsure if it was after or right before losing internet, recently I ran disc cleanup (or defrag or something like that in Action Center toolbar icon, I think it may have been right after loosing internet that I checked action center which I normally don't but maybe was looking for an internet solution, and noticed it said it wasn't cleaned in a long time or ever. I get either of the two titled errors. I tried many video and webpage tutorials but nothing worked. I also paid $20 for neosmart easy recovery essentials (ERE) whichok has a whole big article for the LOCKED fix but ERE just gives me a frozen screen and their other cmd commands did nothing. I burned the ERE ISO twice to make sure, and did it on slowest speed, have burned ISOs before (DBAN) no problem but ERE is a frozen screen for me. Also with the ERE disc in, I can't often turn the PC off (only way I have is to hold power for 3 seconds) and it always reboots itself too if the disc is in. ERE has a VGA mode I can quickly select, otherwise is chooses the first option and gives a frozen solid grey screen. If I choose VGA it does quickly scroll through a bunch of stuff but then freezes at the end. I gave it about 10 mins frozen then hard OFF'd the PC. VGA mode was scrolling a bunch of stuff I don't understand like 'marker problem from config line' 'current version of pixman' 'X.org X server 1.18.4 release date''X protocol version 11' etc. Anyway, $20 ELE gets horrible reviews but I gave it a shot. When I boot from the OEM 8.1 disc, I choose REPAIR, not INSTALL (would wipe files). From there I can TROUBLESHOOT> REFRESH YOUR PC = error: "THE DRIVE WHERE WINDOWS IS INSTALLED IS LOCKED. UNLOCK THE DRIVE AND TRY AGAIN." TROUBLESHOOT > ADVANCED OPTIONS > SYSTEM RESTORE = error: "YOU MUST SPECIFY WHICH WINDOWS INSTALLATION TO RESTORE". TROUBLESHOOT > ADVANCED OPTIONS > SYSTEM IMAGE RECOVERY = error: "COULDN'T FIND A SYSTEM IMAGE" (I don't think I've made one actually). TROUBLESHOOT > ADVANCED OPTIONS > STARTUP REPAIR = error: "COULDN'T REPAIR YOUR PC". There also UEFI FIRMWARE SETTINGS but I know nothing about that and didn't see it mentioned in tutorials. I almost never had to mess with cmd either but I did a lot of tutorial commands in there but nothing fixes anything. If I boot without the OEM disc or anything in tray, I get" error "SETTING UP A FEW MORE THINGS" and it freezes at 3% "COULD NOT COMPLETE INSTALLATION". Somehow a couple times I managed to get that part to go %100 but then it errors at like %95 when finishing up another step. If I follow this 16:48 video for the DRIVE IS LOCKED error, Drive Where Windows Is Installed Is Locked UEFI Mode FIX [Tutorial] by MDtech I get to about the 5:01 mark ^ but then afraid I'll wipe something if I proceed farther. It shows I have TYPE SIZE OFFSET Partition 1 Primary 350MB 1024KB Partition 2 Primary 223GB 351MB By the way, I can't ever get cmd to restart the PC, some tutorials say make it restart to complete the commands, but it won't restart if I try Shutdown /r, shutdown /r, Shutdown -r, Shutdown /r /f, shutdown /r /f, shutdown -r -f. \ or / etc. Also, sometimes my cmd starts with C:\> or X:\Sources>. I can toggle it by typing C: or X: but unsure if it matters. Some tutorials were showing something like c:\system32 though which I haven't seen on mine. This 6:07 vid from LotusGeek "the drive where windows is installed is locked unlock the drive and try again" His cmd is showing system32, again, mine doesn't. If I follow his steps, at 2:27 after "bootrec /scanos" it shows I have TWO total identified windows installations. I never willing made a partition or know how, but maybe something recent caused this, if it matters. 1 is D:\Windows, 2 is D:\Windows.old\Windows Then I do "bootrec /rebuildbcd", it says 'total identified windows installations" 1.  D:\Windows "add installation to boot list? YES(Y) No(N) ALL(A)". I tried A, it said "requested system device can not be found". I tried Y, it then shows  .old\Windows I select Y again = "The requested system device can not be found'.I then cmd 'exit' as instructed but I don't have his option to CONTINUE TO WINDOWS 'and it should be fixed'. I did chkdsk c:/f = 'windows scanned the system and found no problems'. I really have no idea how to fix this without wiping out all my un-backed up data, if it's even possible. I have my most important stuff backed up but a whole bunch I didn't. For now I'm a) upgrading to windows 10 and b) backing up things to a cloud/external every week or two. By the way, I run spybot and defender scans daily and only found one or two things in like 10 years and I haven't had any malware or virus problems that I know of and hadn't been downloading or clicking anything out of the ordinary before this happened. But possibly it's some sort of malware? Please help if you can, thanks!!