Re: Windows Update fails to install updates

Hi Harry

I get the same error as before. Windows Update looked for updates and found
21. I pressed "Install Updates", Windows asked for permission, I pressed
"continue" and then Windows Update immediately said "Some Updates Were Not
Installed" and 21 updates failed. Once again it said "Code 8007002 Windows
Update encountered an unknown error".

I have McAfee security centre running with the Personal Wirewall, and
Windows Firewall. (Actually WF was off, but I've turned it on now!)

"Harry Johnston [MVP]" wrote:

> Hopefull wrote:
>
> > No luck. I did as you suggested which didn't work [...]
>
> By "didn't work" do you mean that it generated an error message, or just that it
> failed to fix the problem?
>
> What antivirus, firewall, etc., software are you using?
>
> Harry.
>
>
>
>
> and also did the same but
> > deleted the log and download files as suggested in the help files to make it
> > as clean as possible. Below are a couple of sections of the
> > windowsupdate.log file. First is the start of logging after the new agent.
> > Hope they help.
> > Thanks again.
>

 

"Hopefull" <Hopefull@discussions.microsoft.com> wrote in message
news:A731109E-1E21-4837-B991-20DA2FD88D3A@microsoft.com...
> Hi Harry
>
> I get the same error as before. Windows Update looked for updates
> and found
> 21. I pressed "Install Updates", Windows asked for permission, I
> pressed
> "continue" and then Windows Update immediately said "Some Updates
> Were Not
> Installed" and 21 updates failed. Once again it said "Code 8007002
> Windows
> Update encountered an unknown error".
>
> I have McAfee security centre running with the Personal Wirewall,
> and
> Windows Firewall. (Actually WF was off, but I've turned it on now!)

Have you tried right-clicking Windows Update from the All Programs
list to Run as Administrator? It probably won't help but you should
eliminate that as possibility.

> "Harry Johnston [MVP]" wrote:
>
>> Hopefull wrote:
>>
>> > No luck. I did as you suggested which didn't work [...]
>>
>> By "didn't work" do you mean that it generated an error message, or
>> just that it
>> failed to fix the problem?
>>
>> What antivirus, firewall, etc., software are you using?
>>
>> Harry.
>>
>> and also did the same but
>> > deleted the log and download files as suggested in the help files
>> > to make it
>> > as clean as possible. Below are a couple of sections of the
>> > windowsupdate.log file. First is the start of logging after the
>> > new agent.
>> > Hope they help.
>> > Thanks again.

 

Don`t run 2 firewalls together .


On Fri, 29 May 2009 17:02:04 -0400, "mazorj" <mazorj@verizon.net>
wrote:

>
>"Hopefull" <Hopefull@discussions.microsoft.com> wrote in message
>news:A731109E-1E21-4837-B991-20DA2FD88D3A@microsoft.com...
>> Hi Harry
>>
>> I get the same error as before. Windows Update looked for updates
>> and found
>> 21. I pressed "Install Updates", Windows asked for permission, I
>> pressed
>> "continue" and then Windows Update immediately said "Some Updates
>> Were Not
>> Installed" and 21 updates failed. Once again it said "Code 8007002
>> Windows
>> Update encountered an unknown error".
>>
>> I have McAfee security centre running with the Personal Wirewall,
>> and
>> Windows Firewall. (Actually WF was off, but I've turned it on now!)
>
>Have you tried right-clicking Windows Update from the All Programs
>list to Run as Administrator? It probably won't help but you should
>eliminate that as possibility.
>
>> "Harry Johnston [MVP]" wrote:
>>
>>> Hopefull wrote:
>>>
>>> > No luck. I did as you suggested which didn't work [...]
>>>
>>> By "didn't work" do you mean that it generated an error message, or
>>> just that it
>>> failed to fix the problem?
>>>
>>> What antivirus, firewall, etc., software are you using?
>>>
>>> Harry.
>>>
>>> and also did the same but
>>> > deleted the log and download files as suggested in the help files
>>> > to make it
>>> > as clean as possible. Below are a couple of sections of the
>>> > windowsupdate.log file. First is the start of logging after the
>>> > new agent.
>>> > Hope they help.
>>> > Thanks again.
>