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Problems with playing videos and sounds (sometimes)

Discussion in 'Windows 8' started by douglas93m, Sep 7, 2015.

  1. douglas93m

    douglas93m

    Joined:
    Sep 7, 2015
    Messages:
    1
    Operating System:
    Windows 8
    Recently purchased a new laptop, runs on windows 8.
    Sometimes when i watch a youtube video for example, this problem is not limited to just youtube videos, the video will load the first frame but not play i can skip ahead but it will just load that one frame and not play. Other times the video play but no sound along with it. Note that when the video plays but the sound doesnt the audio mixer at the bottom right doesnt show that sound is playing so its not a hardware issue. Sometimes how ever the video will load completely fine and the sound will play. opening and closing the browser usually works but can take up to 10 times before the video plays with sounds or sometimes i just give up. Note I have tried to play videos on multiple browsers and the problem persists.

    Any advice would be greatly appreciated, feel free to ask question if i havent provided enough information on the problem thank you.
     
  2. Amd_Man

    Amd_Man Registered Members

    Joined:
    Sep 5, 2015
    Messages:
    598
    Location:
    Toronto, Ontario, Canada
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    Asus M5A97
    CPU:
    Phenon II X4 955
    Memory:
    8 Gigs G. Skill Rip Jaws
    Hard Drive:
    120 Gig Kingston SSD, 640 Gig Western Digital Black Edition
    Graphics Card:
    Power Color HD5770
    Power Supply:
    Corsair TX750
    Is this just happening on web based videos? What web browser are you using? Also you can use my System Hardware Info link in my signature which will tell us all your computers hardware. After you run it click file and then save to text and include that in your next post.
     
  3. PennyPie

    PennyPie Banned

    Joined:
    Sep 5, 2015
    Messages:
    8
    Operating System:
    Windows Vista Home Premium
    Hi I don't know if I can help out here and Amd_Man was my techie but one thing I can say is that this also happened to me until I uninstalled "flash" I think adobe and reinstalled the new version.
     
  4. Amd_Man

    Amd_Man Registered Members

    Joined:
    Sep 5, 2015
    Messages:
    598
    Location:
    Toronto, Ontario, Canada
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    Asus M5A97
    CPU:
    Phenon II X4 955
    Memory:
    8 Gigs G. Skill Rip Jaws
    Hard Drive:
    120 Gig Kingston SSD, 640 Gig Western Digital Black Edition
    Graphics Card:
    Power Color HD5770
    Power Supply:
    Corsair TX750
    That's an excellent idea.
     
    IceMan37 likes this.
  5. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    One thing you have to remember about the browsers. IE should only play when the browser has downloaded the entire file successfully while all the other browsers play incrementally as they are downloading. Windows 8 automatically installs Adobe Flash Player but FF and Chrome have to0 have it installed into them manually.
     

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