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[Solved] Printer Re-Installation Problems

Discussion in 'Windows Vista' started by John Stenger, Jun 14, 2017.

  1. John Stenger

    John Stenger Registered Members

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    This all initially started with a paper Jam that did not clear, finally I decided to un-install and then re-install the HP 1400 series Printer software, but during this re install it indicates several registry keys that are stopping the Installation. I tried rebooting and starting the install over but nothing helps! So I found this link online for a microsoft Fix, but now I can't open the fixer because it is a DIAGCAB file ...and God only know what will open that! ...If anyone can help me with this, I would really appreciate it! Also I am running Vista Business OS if that helps any. Thanks John
     
  2. Tony D

    Tony D Administrator Administrator

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  3. John Stenger

    John Stenger Registered Members

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    That did it Tony! ..the new installation was successful! and Many Thanks to you!

    While I am on here I noticed that post about How VISTA is Dead! I imagine I will need to reload a whole new OS, and I guess that will be more costly then worth it, as I only paid $150.00 for this present machine! ..There is no other alternatives are there?
     
    Last edited: Jun 14, 2017
  4. Tony D

    Tony D Administrator Administrator

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    You probably won't be able to upgrade your machine. However, some of us are still running XP which is an even older operating system. Be sure you're running adequate protection - antivirus, antimalware.

    Also keep a backup or two or three of your files. I prefer to have the backup off-line and one off-site. So backup with an external drive, then disconnect that drive. Have one backup in the cloud. You can use a service such as Carbonite or even Microsoft's One Drive and many other companies provide the service.

    Here's a link to our recommended software. https://computerhelpforums.com/threads/chf-recommended-software.48136/
     
    allheart55 (Cindy E) likes this.
  5. John Stenger

    John Stenger Registered Members

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    Thanks for all of your Help Tony D
     
    Rustys and allheart55 (Cindy E) like this.
  6. Tony D

    Tony D Administrator Administrator

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