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Possible malware?

Discussion in 'Malware Removal Help' started by Tony D, Oct 25, 2019.

  1. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,103
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hi. This machine is just acting a bit strange. I can't put my finger on it. It could be because it was once a W8 and then was upgraded to W10. Initially the problem was that if you left it alone doing nothing other than displaying the desktop for a while, it would lock up. I could toggle the num and cap lock light, but that was it. Black screen, no mouse, no nothing. Had to force power down by holding the power button.

    Disabling Norton fixed the hang problem, but it's still not right. I've disabled most of the Norton features. I'm ready to uninstall if fully, but thought I'd post here first.

    I did find 3 corrupted files in the a pictures directory using chkdsk. I think that was part of the issue.

    MBAM found PUP registry entries and it took a couple of scans until they were gone. I've attached two MBAM logs. One with the PUP entries and the other after they were removed.

    I also ran an ESET on-line scan. It came up clean.

    The FRST scan show several items that are missing. Maybe that's part of the problem I'm still having.

    Hope you can help. Thanks in advance.

    Oh, happy weekend.

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 24-10-2019
    Ran by ChristineMcCormick (administrator) on CHRISTINE (LENOVO 20299) (25-10-2019 09:05:59)
    Running from C:\Users\ChristineMcCormick.000\Desktop
    Loaded Profiles: ChristineMcCormick (Available Profiles: ChristineMcCormick)
    Platform: Windows 10 Home Version 1903 18362.418 (X64) Language: English (United States)
    Default browser: Edge
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (Adobe Inc. -> Adobe Systems) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    (Adobe Systems Incorporated -> Adobe Systems Incorporated) C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsFileAgent.exe
    (Atheros) [File not signed] C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
    (Hewlett-Packard Company -> Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    (Intel Corporation - Intel® Management Engine Firmware -> Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
    (Intel Corporation - Intel® Management Engine Firmware -> Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
    (Intel Corporation - Software and Firmware Products -> Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    (Intel(R) Corporation) [File not signed] C:\Program Files\Intel\iCLS Client\HeciServer.exe
    (Intel(R) pGFX -> ) C:\Windows\System32\igfxTray.exe
    (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\igfxCUIService.exe
    (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\igfxEM.exe
    (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\igfxHK.exe
    (Malwarebytes Corporation -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
    (Malwarebytes Corporation -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
    (Microsoft Corporation -> Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
    (Microsoft Corporation -> Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
    (Microsoft Corporation -> Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
    (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.BingFinance_4.31.11905.0_x64__8wekyb3d8bbwe\Microsoft.Msn.Money.exe
    (Microsoft Windows -> Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe
    (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\browser_broker.exe
    (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\dllhost.exe
    (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\MicrosoftEdgeCP.exe
    (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\MicrosoftEdgeSH.exe
    (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\smartscreen.exe
    (Microsoft Windows Hardware Compatibility Publisher -> Dropbox, Inc.) C:\Windows\System32\DbxSvc.exe
    (Microsoft Windows Publisher -> Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1909.6-0\MsMpEng.exe
    (Microsoft Windows Publisher -> Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1909.6-0\NisSrv.exe
    (Nitro PDF Software -> Nalpeiron Ltd.) C:\Windows\SysWOW64\NLSSRV32.EXE
    (Nitro PDF Software -> Nitro PDF Software) C:\Program Files\Common Files\Nitro\Pro\8.0\NitroPDFDriverService8x64.exe
    (Qualcomm Atheros -> Windows (R) Win 7 DDK provider) C:\Windows\System32\drivers\AdminService.exe
    (Realtek Semiconductor Corp -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
    (Realtek Semiconductor Corp -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    (Realtek Semiconductor Corp -> Realtek semiconductor) C:\Windows\RTFTrack.exe
    (Symantec Corporation -> Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\NortonSecurity.exe
    (Symantec Corporation -> Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\NortonSecurity.exe
    (Symantec Corporation -> Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\nsWscSvc.exe
    (Synaptics Incorporated -> Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    (Synaptics Incorporated -> Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
    (Synaptics Incorporated -> Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

    ==================== Registry (Whitelisted) ===========================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [RtsFT] => C:\WINDOWS\RTFTrack.exe [9308416 2015-06-02] (Realtek Semiconductor Corp -> Realtek semiconductor)
    HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13651672 2013-09-03] (Realtek Semiconductor Corp -> Realtek Semiconductor)
    HKLM\...\Run: [RtHDVBg_Dolby] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-08-30] (Realtek Semiconductor Corp -> Realtek Semiconductor)
    HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [557984 2014-08-27] (Adobe Systems Incorporated -> Adobe Systems Incorporated)
    HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3944136 2015-06-03] (Synaptics Incorporated -> Synaptics Incorporated)
    HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard Company -> Hewlett-Packard)
    HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1236048 2019-07-24] (Adobe Inc. -> Adobe Systems)
    HKLM\...\Policies\Explorer\Run: [BtvStack] => "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
    HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\...\Run: [CCleaner Smart Cleaning] => C:\Program Files\CCleaner\CCleaner64.exe [24552064 2019-10-16] (Piriform Software Ltd -> Piriform Ltd)
    HKLM\Software\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] -> C:\Program Files (x86)\Google\Chrome\Application\77.0.3865.120\Installer\chrmstp.exe [2019-10-16] (Google LLC -> Google LLC)
    HKLM\Software\...\Authentication\Credential Providers: [{ACFC407B-266C-8504-8DAE-F3E276336E4B}] -> C:\WINDOWS\system32\AthCredentialProvider.dll [2013-09-07] (Qualcomm Atheros -> Qualcomm®Atheros®) [File not signed]
    HKLM\Software\...\Authentication\Credential Provider Filters: [{ACFC407B-266C-8504-8DAE-F3E276336E4B}] -> C:\WINDOWS\system32\AthCredentialProvider.dll [2013-09-07] (Qualcomm Atheros -> Qualcomm®Atheros®) [File not signed]
    Startup: C:\Users\ChristineMcCormick.000\Start Menu\Programs\Startup\Send to OneNote.lnk [2017-09-18]
    ShortcutTarget: Send to OneNote.lnk -> C:\Program Files\Microsoft Office 15\root\office15\onenotem.exe (Microsoft Corporation -> Microsoft Corporation)

    ==================== Scheduled Tasks (Whitelisted) =============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    Task: {080CF4BE-0E6E-4D33-B1C0-D5FDC7977847} - \Maxthon Update -> No File <==== ATTENTION
    Task: {0B809F14-BFD6-4CC2-9F9D-4BC2B0816EFB} - \Microsoft OneDrive Auto Update Task-S-1-5-21-2104749463-3853623389-3174507623-1001 -> No File <==== ATTENTION
    Task: {0D21BBCE-5FF6-4613-B62C-48148CA6EAA1} - \Microsoft\Windows\RAC\RacTask -> No File <==== ATTENTION
    Task: {0D8727E4-2C94-4419-8713-A1D36E4A5912} - System32\Tasks\Norton 360\Norton 360 Error Analyzer => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\SymErr.exe [102424 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    Task: {0ECE6D9B-94F7-48D3-AF93-64863E763AF6} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
    Task: {10A79F15-11FB-41F4-AA9E-AE3F8995E8B1} - \Norton WSC Integration -> No File <==== ATTENTION
    Task: {19B35058-D299-4DD5-AB26-ABB8A708B327} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cleanup => C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1909.6-0\MpCmdRun.exe [468120 2019-10-24] (Microsoft Windows Publisher -> Microsoft Corporation)
    Task: {1A4230A2-E136-4936-9B22-DDF624BB8332} - \Microsoft\Windows\IME\SQM data sender -> No File <==== ATTENTION
    Task: {1A725661-5124-49A6-85BC-C19D9883851F} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [18458752 2019-10-16] (Piriform Software Ltd -> Piriform Ltd)
    Task: {265A5E65-8D1C-4719-9053-6860DBDE0008} - \Microsoft\Windows\RemovalTools\MRT_HB -> No File <==== ATTENTION
    Task: {29A8BFBE-20A5-4BE7-96B9-8F8149819AD3} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
    Task: {2D60D896-C1B0-49FC-982F-7A2A42AFAE3B} - \HPCustParticipation HP ENVY 7640 series -> No File <==== ATTENTION
    Task: {2E1B2A2D-78B0-4D73-8FE5-2862D95EA862} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
    Task: {2F3453AE-EEDE-44E2-B2B2-698A4FB7208E} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cache Maintenance => C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1909.6-0\MpCmdRun.exe [468120 2019-10-24] (Microsoft Windows Publisher -> Microsoft Corporation)
    Task: {31CF335E-9627-457D-A420-F4D31A52AE97} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
    Task: {32066BAE-D550-49E2-B985-23BA607B9E7F} - \User_Feed_Synchronization-{0400E577-B205-4B95-8A53-A62BC0080D05} -> No File <==== ATTENTION
    Task: {352E6CA0-7314-4DF4-89C4-682368D80D57} - \Microsoft\Windows\Workplace Join\Automatic-Workplace-Join -> No File <==== ATTENTION
    Task: {36315F3B-38EF-4C94-A3F6-2E82B88B8828} - \UMonitor Task -> No File <==== ATTENTION
    Task: {3E58AC0A-B411-4324-A343-44DF8213C944} - System32\Tasks\HPCustParticipation HP DeskJet 3700 series => C:\Program Files\HP\HP DeskJet 3700 series\Bin\HPCustPartic.exe [6438544 2016-09-14] (Hewlett Packard -> HP Inc.)
    Task: {40514C21-6D01-45E7-9363-7AD17BD198EF} - \AdobeAAMUpdater-1.0-MicrosoftAccount-epm3aiaaicp@hotmail.com -> No File <==== ATTENTION
    Task: {41500B2E-5A24-4CBA-8B27-258AB7613A9B} - System32\Tasks\Norton 360\Norton 360 Autofix => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\SymErr.exe [102424 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    Task: {4420EED0-2058-49E3-947D-DCB2C63FBDF0} - \WPD\SqmUpload_S-1-5-21-2104749463-3853623389-3174507623-1001 -> No File <==== ATTENTION
    Task: {48331C60-F9B2-49A1-A7F8-FA42B28A2BE3} - \Microsoft\Windows\Shell\FamilySafetyUpload -> No File <==== ATTENTION
    Task: {549D6698-51E3-4FEF-AB0B-83F40AD62587} - \Synaptics TouchPad Enhancements -> No File <==== ATTENTION
    Task: {553C58A5-1FB4-4B32-9CE0-E9F0D1091797} - System32\Tasks\CCleaner Update => C:\Program Files\CCleaner\CCUpdate.exe [608384 2019-10-16] (Piriform Software Ltd -> Piriform Software Ltd)
    Task: {566D7F8D-1E27-495C-8120-E1BC4E85D3FB} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
    Task: {59A35734-B12D-4EAD-89A4-40904A130884} - \Adobe Acrobat Update Task -> No File <==== ATTENTION
    Task: {5A3FB241-0B11-4EA5-BC66-0D9F1B406040} - \Microsoft\Windows\Customer Experience Improvement Program\BthSQM -> No File <==== ATTENTION
    Task: {6C724813-19B6-4F64-BDB3-F7C872180560} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [153168 2018-04-25] (Google Inc -> Google Inc.)
    Task: {6DFCB649-0769-4F83-BB10-F60F235F6D3D} - \Microsoft\Windows\SkyDrive\Idle Sync Maintenance Task -> No File <==== ATTENTION
    Task: {706FF831-C834-49A4-BCFF-36F1A622C9BC} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
    Task: {7175A157-FBC3-4555-BA19-26BF631C3E0C} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Verification => C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1909.6-0\MpCmdRun.exe [468120 2019-10-24] (Microsoft Windows Publisher -> Microsoft Corporation)
    Task: {73C8C08D-1BA4-4E36-8007-71CDE8AB7810} - \Microsoft\Windows\Setup\gwx\rundetector -> No File <==== ATTENTION
    Task: {76AF173E-88FB-4C66-9B97-D7953EF649A4} - \Microsoft\Windows\Customer Experience Improvement Program\Uploader -> No File <==== ATTENTION
    Task: {7D66CAE6-24B2-4AA2-9E43-CBD6CED436AB} - \PDVDServ Task -> No File <==== ATTENTION
    Task: {7F8F5B58-AAB9-4A22-A679-2042DAE54B7A} - \Optimize Start Menu Cache Files-S-1-5-21-2104749463-3853623389-3174507623-1001 -> No File <==== ATTENTION
    Task: {872D0E53-FD2E-41E3-B431-698AF82882CE} - \Microsoft\Windows\SkyDrive\Routine Maintenance Task -> No File <==== ATTENTION
    Task: {92F676FC-E1D6-48FA-A590-A4C15E8F80A8} - \Microsoft\Windows\WindowsUpdate\Scheduled Start With Network -> No File <==== ATTENTION
    Task: {9CA368BB-EEAF-44CF-B787-4CC6DCFED028} - \HP AR Program Upload - deea35a010724b62ad077db4ea2b6660a764f3d5b998473f9dae371d0a3f47bc -> No File <==== ATTENTION
    Task: {A1CB08BF-9BC1-4EC5-9A7F-6AC281AD7895} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
    Task: {A5DCD255-227B-4474-98C7-749934431E5E} - \Microsoft\Windows\WindowsUpdate\AUFirmwareInstall -> No File <==== ATTENTION
    Task: {A72C3D8D-0012-4A4C-8FD2-7B58EAF3DB3B} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
    Task: {AB5EC7F0-C7D9-4492-B4DE-ABF5CFA9EE92} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
    Task: {AB7161A2-147C-4309-BCE3-BF795C79E226} - \Remediation\AntimalwareMigrationTask -> No File <==== ATTENTION
    Task: {AFA9ACDD-3FA0-4953-BA0D-D1C52AD81D90} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
    Task: {B0B03659-02FB-406F-BE66-1A39FAABDA0C} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [153168 2018-04-25] (Google Inc -> Google Inc.)
    Task: {B1C55C1B-B953-4879-8BD7-4DCD2AFE9FA8} - System32\Tasks\Norton 360\Norton 360 Error Processor => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\SymErr.exe [102424 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    Task: {BCDF7100-A2A7-45D0-B07C-3A49A0643C2E} - \Microsoft\Office\Office Automatic Updates -> No File <==== ATTENTION
    Task: {C4AE3C3E-C327-4689-B6FD-C11FB31AE88B} - \Microsoft\Windows\NetCfg\BindingWorkItemQueueHandler -> No File <==== ATTENTION
    Task: {C9D881C2-F34A-4EA1-BA00-F74DEC375E64} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
    Task: {CE2DE968-E342-40D7-9566-427D45E4A886} - \Microsoft\Windows\PerfTrack\BackgroundConfigSurveyor -> No File <==== ATTENTION
    Task: {D2CBE38E-9CD6-43F5-9712-059DEA0AB26F} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
    Task: {E23AF472-E75B-4D3A-9AE6-8C6A6EA5E281} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Scheduled Scan => C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1909.6-0\MpCmdRun.exe [468120 2019-10-24] (Microsoft Windows Publisher -> Microsoft Corporation)
    Task: {E400185A-15EB-4045-B5B6-E7B694E30864} - \Microsoft\Windows\WindowsUpdate\AUScheduledInstall -> No File <==== ATTENTION
    Task: {EE3BECDF-7C88-4DBD-AB93-5E091C10E467} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
    Task: {F891CB78-2EF4-477A-9471-7DBB9CE061C9} - \Optimize Start Menu Cache Files-S-1-5-21-2104749463-3853623389-3174507623-500 -> No File <==== ATTENTION
    Task: {F8D69B69-5A6A-44CD-A569-86FD78AE31C7} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
    Task: {F9495C7A-1965-4F36-A953-1B32EB754AEA} - \Microsoft\Windows\WindowsUpdate\AUSessionConnect -> No File <==== ATTENTION
    Task: {FADEC6D3-13ED-4CF5-B4A0-A41BECEB118F} - \Microsoft\Office\Office ClickToRun Service Monitor -> No File <==== ATTENTION

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

    Task: C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job => C:\WINDOWS\explorer.exe

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
    Tcpip\..\Interfaces\{a6d85b9a-4620-4207-a0c9-6e8fd4342698}: [DhcpNameServer] 172.168.130.2
    Tcpip\..\Interfaces\{ef29523d-74b4-4db0-9b2a-0c52663f88e9}: [DhcpNameServer] 192.168.1.1

    Internet Explorer:
    ==================
    HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://www.bing.com/?pc=EUPP_
    HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://lenovo13.msn.com/?pc=LCJB
    SearchScopes: HKU\S-1-5-21-2104749463-3853623389-3174507623-1001 -> DefaultScope {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL =
    SearchScopes: HKU\S-1-5-21-2104749463-3853623389-3174507623-1001 -> {6DAD8232-E8BF-4EA2-8880-54914FB9B01C} URL =
    SearchScopes: HKU\S-1-5-21-2104749463-3853623389-3174507623-1001 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxps://nortonsafe.search.ask.com/web?q={searchTerms}&l=dis&prt=NGC&chn=retail&geo=US&ver=22.19.8.65&locale=US_en&guid=9BC69A41-5B41-4AA8-8658-484CBD5698F1&doi=2016-09-01&o=APN11913&gct=kwd&qsrc=2869
    BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll [2016-03-15] (Microsoft Corporation -> Microsoft Corporation)
    BHO: Norton Password Manager -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\coIEPlg.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL [2016-04-19] (Microsoft Corporation -> Microsoft Corporation)
    BHO-x32: Norton Password Manager -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine32\22.19.8.65\coIEPlg.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    BHO-x32: No Name -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> No File
    Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\coIEPlg.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine32\22.19.8.65\coIEPlg.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    Toolbar: HKU\S-1-5-21-2104749463-3853623389-3174507623-1001 -> Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\coIEPlg.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2015-02-03] (Microsoft Corporation -> Microsoft Corporation)

    FireFox:
    ========
    FF DefaultProfile: ggneo42t.default-1555506103570
    FF ProfilePath: C:\Users\ChristineMcCormick.000\AppData\Roaming\Mozilla\Firefox\Profiles\ggneo42t.default-1555506103570 [2019-10-24]
    FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-08-08] (Intel® Identity Protection Technology Software -> Intel Corporation)
    FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-08-08] (Intel® Identity Protection Technology Software -> Intel Corporation)
    FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2014-06-18] (Microsoft Corporation -> Microsoft Corporation)
    FF Plugin-x32: @nitropdf.com/NitroPDF -> C:\Program Files (x86)\Nitro\Pro 8\npnitromozilla.dll [2013-07-24] (Nitro PDF Software -> Nitro PDF)
    FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.35.302\npGoogleUpdate3.dll [2019-10-03] (Google Inc -> Google LLC)
    FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.35.302\npGoogleUpdate3.dll [2019-10-03] (Google Inc -> Google LLC)
    FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2017-11-01] (Adobe Systems, Incorporated -> Adobe Systems Inc.)
    FF Plugin HKU\S-1-5-21-2104749463-3853623389-3174507623-1001: LWAPlugin15.8 -> C:\Users\ChristineMcCormick.000\AppData\Roaming\Mozilla\Plugins\npLWAPlugin15.8.dll [2013-03-13] (Microsoft Corporation -> Microsoft Corporation)
    FF Plugin ProgramFiles/Appdata: C:\Users\ChristineMcCormick.000\AppData\Roaming\mozilla\plugins\npLWAPlugin15.8.dll [2016-01-28]

    Chrome:
    =======
    CHR Profile: C:\Users\ChristineMcCormick.000\AppData\Local\Google\Chrome\User Data\Default [2019-10-24]
    CHR Extension: (Docs) - C:\Users\ChristineMcCormick.000\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2019-01-31]
    CHR Extension: (Norton Security Toolbar) - C:\Users\ChristineMcCormick.000\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjabmdjcfcfdmffimndhafhblfmpjdpe [2019-01-31]
    CHR Extension: (Chrome Web Store Payments) - C:\Users\ChristineMcCormick.000\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2019-10-24]
    CHR Extension: (Chrome Media Router) - C:\Users\ChristineMcCormick.000\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2019-09-30]
    CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\Exts\Chrome.crx <not found>
    CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
    CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\Exts\Chrome.crx <not found>
    CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx

    ==================== Services (Whitelisted) ====================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 AdobeActiveFileMonitor13.0; C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsFileAgent.exe [231120 2015-01-30] (Adobe Systems Incorporated -> Adobe Systems Incorporated)
    R2 AtherosSvc; C:\WINDOWS\System32\drivers\AdminService.exe [382712 2019-07-19] (Qualcomm Atheros -> Windows (R) Win 7 DDK provider)
    R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2829552 2016-03-08] (Microsoft Corporation -> Microsoft Corporation)
    R2 DbxSvc; C:\WINDOWS\system32\DbxSvc.exe [42096 2016-11-07] (Microsoft Windows Hardware Compatibility Publisher -> Dropbox, Inc.)
    R2 igfxCUIService2.0.0.0; C:\WINDOWS\system32\igfxCUIService.exe [373688 2017-06-12] (Intel(R) pGFX -> Intel Corporation)
    R2 Intel(R) Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [733696 2013-05-11] (Intel(R) Corporation) [File not signed]
    S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [822232 2013-05-11] (Intel® Trusted Connect Service -> Intel(R) Corporation)
    R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [131544 2013-08-08] (Intel Corporation - Intel® Management Engine Firmware -> Intel Corporation)
    R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [169432 2013-08-08] (Intel Corporation - Intel® Management Engine Firmware -> Intel Corporation)
    R3 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6744288 2019-06-26] (Malwarebytes Corporation -> Malwarebytes)
    R2 NitroDriverReadSpool8; C:\Program Files\Common Files\Nitro\Pro\8.0\NitroPDFDriverService8x64.exe [230408 2013-07-24] (Nitro PDF Software -> Nitro PDF Software)
    R2 nlsX86cc; C:\windows\SysWOW64\NLSSRV32.EXE [69640 2013-07-24] (Nitro PDF Software -> Nalpeiron Ltd.)
    R2 NortonSecurity; C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\NortonSecurity.exe [225608 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    R2 nsWscSvc; C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\nsWscSvc.exe [936808 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [249032 2015-06-03] (Synaptics Incorporated -> Synaptics Incorporated)
    R3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1909.6-0\NisSrv.exe [3004048 2019-10-24] (Microsoft Windows Publisher -> Microsoft Corporation)
    R2 WinDefend; C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1909.6-0\MsMpEng.exe [103384 2019-10-24] (Microsoft Windows Publisher -> Microsoft Corporation)
    R2 ZAtheros Bt and Wlan Coex Agent; C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [323584 2013-09-07] (Atheros) [File not signed]

    ===================== Drivers (Whitelisted) ======================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R3 athr; C:\WINDOWS\System32\drivers\athw8x.sys [4233728 2019-03-19] (Microsoft Windows -> Qualcomm Atheros Communications, Inc.)
    R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\22.7.0.76\Definitions\BASHDefs\20191022.001\BHDrvx64.sys [1952136 2019-10-02] (Symantec Corporation -> Symantec Corporation)
    R1 ccSet_NGC; C:\WINDOWS\System32\drivers\NGCx64\1613080.041\ccSetx64.sys [194416 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [516784 2019-10-09] (Symantec Corporation -> Symantec Corporation)
    R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [154288 2019-10-09] (Symantec Corporation -> Symantec Corporation)
    R1 ESProtectionDriver; C:\WINDOWS\system32\drivers\mbae64.sys [153328 2019-01-08] (Malwarebytes Corporation -> Malwarebytes)
    S3 GeneStor; C:\WINDOWS\System32\drivers\GeneStor.sys [100072 2013-08-02] (Genesys Logic,INC. -> GenesysLogic)
    R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\22.7.0.76\Definitions\IPSDefs\20191023.061\IDSvia64.sys [1451016 2019-08-06] (Symantec Corporation -> Symantec Corporation)
    S0 MbamElam; C:\WINDOWS\System32\DRIVERS\MbamElam.sys [20936 2019-06-26] (Microsoft Windows Early Launch Anti-malware Publisher -> Malwarebytes)
    S3 MBAMFarflt; C:\WINDOWS\System32\DRIVERS\farflt.sys [224408 2019-09-20] (Malwarebytes Corporation -> Malwarebytes)
    R3 MBAMSwissArmy; C:\WINDOWS\System32\Drivers\mbamswissarmy.sys [275232 2019-10-25] (Malwarebytes Corporation -> Malwarebytes)
    R3 MEIx64; C:\WINDOWS\system32\DRIVERS\TeeDriverx64.sys [99288 2013-12-19] (Intel Corporation - Intel® Management Engine Firmware -> Intel Corporation)
    R0 PxHlpa64; C:\WINDOWS\System32\drivers\PxHlpa64.sys [56336 2013-09-03] (Corel Corporation -> Corel Corporation)
    R3 rtsuvc; C:\WINDOWS\system32\DRIVERS\rtsuvc.sys [3057920 2015-06-02] (Realtek Semiconductor Corp -> Realtek Semiconductor Corp.)
    R3 SmbDrvI; C:\WINDOWS\system32\DRIVERS\Smb_driver_Intel.sys [42696 2015-06-03] (Synaptics Incorporated -> Synaptics Incorporated)
    R3 SRTSP; C:\WINDOWS\System32\drivers\NGCx64\1613080.041\SRTSP64.SYS [885936 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    R1 SRTSPX; C:\WINDOWS\System32\drivers\NGCx64\1613080.041\SRTSPX64.SYS [50864 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    R0 SymEFASI; C:\WINDOWS\System32\drivers\NGCx64\1613080.041\SYMEFASI64.SYS [1963400 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    S0 SymELAM; C:\WINDOWS\System32\drivers\NGCx64\1613080.041\SymELAM.sys [25744 2019-09-11] (Microsoft Windows Early Launch Anti-malware Publisher -> Symantec Corporation)
    R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [100064 2019-03-25] (Symantec Corporation -> Symantec Corporation)
    R3 SymEvnt; C:\Program Files (x86)\Norton 360\NortonData\22.7.0.76\SymPlatform\SymEvnt.sys [721584 2019-10-16] (Symantec Corporation -> Symantec Corporation)
    R1 SymIRON; C:\WINDOWS\System32\drivers\NGCx64\1613080.041\Ironx64.SYS [316656 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    R1 SymNetS; C:\WINDOWS\System32\drivers\NGCx64\1613080.041\symnets.sys [573448 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    S0 WdBoot; C:\WINDOWS\System32\drivers\wd\WdBoot.sys [46688 2019-10-24] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation)
    R0 WdFilter; C:\WINDOWS\System32\drivers\wd\WdFilter.sys [350136 2019-10-24] (Microsoft Windows -> Microsoft Corporation)
    R3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [54200 2019-10-24] (Microsoft Windows -> Microsoft Corporation)
    S3 wpCtrlDrv_NGC; C:\WINDOWS\System32\drivers\NGCx64\1613080.041\wpCtrlDrv.sys [1012120 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    S3 wsvd; C:\WINDOWS\system32\DRIVERS\wsvd.sys [102376 2012-06-13] (CyberLink -> "CyberLink)

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One month (created) ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2019-10-25 09:06 - 2019-10-25 09:06 - 000000000 ____D C:\WINDOWS\system32\Tasks\Remediation
    2019-10-25 09:05 - 2019-10-25 09:07 - 000030227 _____ C:\Users\ChristineMcCormick.000\Desktop\FRST.txt
    2019-10-25 09:03 - 2019-10-25 09:06 - 000000000 ____D C:\FRST
    2019-10-25 09:02 - 2019-10-25 09:02 - 001617920 _____ (Farbar) C:\Users\ChristineMcCormick.000\Desktop\FRST64.exe
    2019-10-25 08:35 - 2019-10-25 08:35 - 000275232 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys
    2019-10-25 08:29 - 2019-10-25 08:29 - 000000180 _____ C:\WINDOWS\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
    2019-10-24 15:28 - 2019-10-24 15:29 - 000230938 _____ C:\WINDOWS\ntbtlog.txt
    2019-10-24 15:28 - 2019-10-24 15:28 - 000000214 _____ C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job
    2019-10-24 10:27 - 2019-08-19 20:28 - 000001334 _____ C:\Users\ChristineMcCormick.000\Desktop\Internet Explorer.lnk
    2019-10-24 10:23 - 2019-10-24 10:23 - 000000904 _____ C:\Users\ChristineMcCormick.000\Desktop\WhoCrashed.lnk
    2019-10-24 10:21 - 2019-10-24 10:23 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WhoCrashed
    2019-10-24 10:21 - 2019-10-24 10:23 - 000000000 ____D C:\Program Files\WhoCrashed
    2019-10-12 13:39 - 2019-10-12 13:46 - 001069932 _____ C:\WINDOWS\Minidump\101219-56000-01.dmp
    2019-10-10 11:34 - 2019-10-10 11:34 - 000003394 _____ C:\WINDOWS\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-2104749463-3853623389-3174507623-1001
    2019-10-10 11:34 - 2019-10-10 11:34 - 000002469 _____ C:\Users\ChristineMcCormick.000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
    2019-10-09 13:23 - 2019-10-09 13:23 - 003525592 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfcore.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 003365376 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\xpsrchvw.exe
    2019-10-09 13:23 - 2019-10-09 13:23 - 002314648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msmpeg2vdec.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 002138472 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WMVCORE.DLL
    2019-10-09 13:23 - 2019-10-09 13:23 - 001273392 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfasfsrcsnk.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 001244944 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msvproc.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 001098712 _____ (Microsoft Corporation) C:\WINDOWS\system32\DolbyDecMFT.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 001012792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfmpeg2srcsnk.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000952416 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\DolbyDecMFT.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000939008 _____ (Microsoft Corporation) C:\WINDOWS\system32\fveapi.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000742912 _____ (Microsoft Corporation) C:\WINDOWS\system32\RDXService.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000722944 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\fveapi.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000537600 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mf.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000524800 _____ (Microsoft Corporation) C:\WINDOWS\system32\bdesvc.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000401408 _____ (Microsoft Corporation) C:\WINDOWS\system32\fveapibase.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000387832 _____ (Microsoft Corporation) C:\WINDOWS\system32\wmpps.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000334336 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\fveapibase.dll
    2019-10-09 13:23 - 2019-10-09 13:23 - 000053760 _____ (Microsoft Corporation) C:\WINDOWS\system32\BdeUISrv.exe
    2019-10-09 13:22 - 2019-10-09 13:22 - 025900544 _____ (Microsoft Corporation) C:\WINDOWS\system32\edgehtml.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 025443840 _____ (Microsoft Corporation) C:\WINDOWS\system32\Hydrogen.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 022628352 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 019849216 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\edgehtml.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 019811840 _____ (Microsoft Corporation) C:\WINDOWS\system32\HologramWorld.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 018019840 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 008010752 _____ (Microsoft Corporation) C:\WINDOWS\system32\mstscax.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 007754240 _____ (Microsoft Corporation) C:\WINDOWS\system32\Chakra.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 007195648 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 007015936 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mstscax.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 006517640 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Media.Protection.PlayReady.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 006232064 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 006084048 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\windows.storage.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 005915648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Chakra.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 005764872 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shell32.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 004538880 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 004481536 _____ (Microsoft Corporation) C:\WINDOWS\system32\DHolographicDisplay.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 004129616 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfcore.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 003742032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\OneCoreUAPCommonProxyStub.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 002821120 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\CertEnroll.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 002799616 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\win32kfull.sys
    2019-10-09 13:22 - 2019-10-09 13:22 - 002755584 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.tlb
    2019-10-09 13:22 - 2019-10-09 13:22 - 002755584 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.tlb
    2019-10-09 13:22 - 2019-10-09 13:22 - 002494440 _____ (Microsoft Corporation) C:\WINDOWS\system32\msmpeg2vdec.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 002422592 _____ (Microsoft Corporation) C:\WINDOWS\system32\WMVCORE.DLL
    2019-10-09 13:22 - 2019-10-09 13:22 - 002258856 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 002236144 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfasfsrcsnk.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 002132280 _____ (Microsoft Corporation) C:\WINDOWS\system32\wsp_fs.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001952360 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msxml6.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001847808 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\xpsservices.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001788728 _____ (Microsoft Corporation) C:\WINDOWS\system32\wsp_health.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001730560 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\InstallService.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001692160 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001664928 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\user32.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001616784 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\d3d9.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001610752 _____ (Microsoft Corporation) C:\WINDOWS\system32\HologramCompositor.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001563648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ExplorerFrame.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001562424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\rdpserverbase.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001510752 _____ (Microsoft Corporation) C:\WINDOWS\system32\msvproc.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001505320 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wsp_fs.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001473488 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dcomp.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001394488 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvix64.exe
    2019-10-09 13:22 - 2019-10-09 13:22 - 001334064 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ttdrecordcpu.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001319936 _____ (Microsoft Corporation) C:\WINDOWS\system32\webplatstorageserver.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001297936 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wsp_health.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001283072 _____ (Microsoft Corporation) C:\WINDOWS\system32\werconcpl.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001263616 _____ (Microsoft Corporation) C:\WINDOWS\system32\opengl32.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001217904 _____ (Microsoft Corporation) C:\WINDOWS\system32\ClipUp.exe
    2019-10-09 13:22 - 2019-10-09 13:22 - 001214976 _____ (Microsoft Corporation) C:\WINDOWS\system32\reseteng.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001178816 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ucrtbase.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001152016 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfmpeg2srcsnk.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001080320 _____ (Microsoft Corporation) C:\WINDOWS\system32\clusapi.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 001072952 _____ (Microsoft Corporation) C:\WINDOWS\system32\hvax64.exe
    2019-10-09 13:22 - 2019-10-09 13:22 - 000923136 _____ (Microsoft Corporation) C:\WINDOWS\system32\EdgeManager.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 000904704 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\opengl32.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 000893952 _____ (Microsoft Corporation) C:\WINDOWS\system32\RecoveryDrive.exe
    2019-10-09 13:22 - 2019-10-09 13:22 - 000882688 _____ (Microsoft Corporation) C:\WINDOWS\system32\CPFilters.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 000875008 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\rasapi32.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 000843776 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webplatstorageserver.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 000842752 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll
    2019-10-09 13:22 - 2019-10-09 13:22 - 000829536 _____ (Microsoft Corporation) C:\WINDOWS\system32\BioIso.exe
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    2019-10-09 13:22 - 2019-10-09 13:22 - 000110080 _____ C:\WINDOWS\system32\ResBParser.dll
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    2019-10-09 13:21 - 2019-10-09 13:21 - 003964056 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\explorer.exe
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    2019-10-09 13:20 - 2019-10-09 13:20 - 000250880 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\winnat.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000248832 _____ (Microsoft Corporation) C:\WINDOWS\system32\ManageCI.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000241152 _____ (Microsoft Corporation) C:\WINDOWS\system32\policymanagerprecheck.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000236544 _____ (Microsoft Corporation) C:\WINDOWS\system32\wcmcsp.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000236032 _____ (Microsoft Corporation) C:\WINDOWS\system32\tetheringservice.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000235008 _____ (Microsoft Corporation) C:\WINDOWS\system32\fwpolicyiomgr.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000231936 _____ (Microsoft Corporation) C:\WINDOWS\system32\InstallServiceTasks.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000223032 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\intelppm.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000221696 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxgiadaptercache.exe
    2019-10-09 13:20 - 2019-10-09 13:20 - 000208384 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuuhosdeployment.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000208184 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\processr.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000201728 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXApplicabilityBlob.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000201016 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\amdppm.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000199480 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\amdk8.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000169472 _____ (Microsoft Corporation) C:\WINDOWS\system32\SpatialAudioLicenseSrv.exe
    2019-10-09 13:20 - 2019-10-09 13:20 - 000162304 _____ (Microsoft Corporation) C:\WINDOWS\system32\fwbase.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000158720 _____ (Microsoft Corporation) C:\WINDOWS\system32\umpo.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000155648 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingsHandlers_AppExecutionAlias.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000152408 _____ (Microsoft Corporation) C:\WINDOWS\system32\KerbClientShared.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000151568 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vmbus.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000151552 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingsHandlers_BackgroundApps.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000132096 _____ (Microsoft Corporation) C:\WINDOWS\splwow64.exe
    2019-10-09 13:20 - 2019-10-09 13:20 - 000130048 _____ (Microsoft Corporation) C:\WINDOWS\system32\CloudDomainJoinAUG.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000127064 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32u.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000123904 _____ (Microsoft Corporation) C:\WINDOWS\system32\ApplicationControlCSP.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000121856 _____ (Microsoft Corporation) C:\WINDOWS\system32\updatecsp.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000117048 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\bindflt.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000108032 _____ (Microsoft Corporation) C:\WINDOWS\system32\TpmTasks.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000105272 _____ (Microsoft Corporation) C:\WINDOWS\system32\icfupgd.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000103936 _____ (Microsoft Corporation) C:\WINDOWS\system32\dot3msm.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\dot3api.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000089088 _____ (Microsoft Corporation) C:\WINDOWS\system32\WaaSMedicAgent.exe
    2019-10-09 13:20 - 2019-10-09 13:20 - 000088352 _____ (Microsoft Corporation) C:\WINDOWS\system32\remoteaudioendpoint.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000079376 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\uaspstor.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000077824 _____ (Microsoft Corporation) C:\WINDOWS\system32\CustomInstallExec.exe
    2019-10-09 13:20 - 2019-10-09 13:20 - 000075264 _____ (Microsoft Corporation) C:\WINDOWS\system32\tetheringclient.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000070144 _____ (Microsoft Corporation) C:\WINDOWS\system32\wups.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000064512 _____ (Microsoft Corporation) C:\WINDOWS\system32\CertEnrollCtrl.exe
    2019-10-09 13:20 - 2019-10-09 13:20 - 000064000 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\hidspi.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000060416 _____ (Microsoft Corporation) C:\WINDOWS\system32\AssignedAccessRuntime.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000057856 _____ (Microsoft Corporation) C:\WINDOWS\system32\wups2.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000057344 _____ (Microsoft Corporation) C:\WINDOWS\system32\audioresourceregistrar.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000053248 _____ C:\WINDOWS\system32\Drivers\UsbPmApi.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000052752 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vmstorfl.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000052224 _____ (Microsoft Corporation) C:\WINDOWS\system32\tetheringconfigsp.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000047616 _____ C:\WINDOWS\system32\UsbPmApi.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000047000 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuauclt.exe
    2019-10-09 13:20 - 2019-10-09 13:20 - 000045568 _____ (Microsoft Corporation) C:\WINDOWS\system32\cellulardatacapabilityhandler.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000043536 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\storvsc.sys
    2019-10-09 13:20 - 2019-10-09 13:20 - 000043008 _____ (Microsoft Corporation) C:\WINDOWS\system32\WiredNetworkCSP.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000036864 _____ (Microsoft Corporation) C:\WINDOWS\system32\IcsEntitlementHost.exe
    2019-10-09 13:20 - 2019-10-09 13:20 - 000028936 _____ (Microsoft Corporation) C:\WINDOWS\system32\vmbuspipe.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000028672 _____ (Microsoft Corporation) C:\WINDOWS\system32\WaaSMedicPS.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000027648 _____ (Microsoft Corporation) C:\WINDOWS\system32\Win32_DeviceGuard.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000024576 _____ (Microsoft Corporation) C:\WINDOWS\system32\wfapigp.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000024064 _____ (Microsoft Corporation) C:\WINDOWS\system32\CSystemEventsBrokerClient.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000017920 _____ (Microsoft Corporation) C:\WINDOWS\system32\bindflt.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000003584 _____ (Microsoft Corporation) C:\WINDOWS\system32\TpmCertResources.dll
    2019-10-09 13:20 - 2019-10-09 13:20 - 000002560 _____ (Microsoft Corporation) C:\WINDOWS\system32\msxml6r.dll
    2019-10-09 13:00 - 2019-09-20 00:36 - 000492544 _____ (Microsoft Corporation) C:\WINDOWS\system32\poqexec.exe
    2019-10-09 13:00 - 2019-09-20 00:14 - 000390656 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\poqexec.exe
    2019-10-04 10:00 - 2019-10-25 08:37 - 000000000 ____D C:\WINDOWS\system32\Tasks\Norton 360
    2019-10-03 11:39 - 2019-10-12 13:39 - 818952757 _____ C:\WINDOWS\MEMORY.DMP
    2019-10-03 11:39 - 2019-10-07 09:13 - 000002430 _____ C:\Users\Public\Desktop\Norton Security.lnk
    2019-10-03 11:39 - 2019-10-07 09:13 - 000002430 _____ C:\ProgramData\Desktop\Norton Security.lnk
    2019-10-03 11:39 - 2019-10-07 09:13 - 000000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Security
    2019-10-03 11:39 - 2019-10-04 10:01 - 001069092 _____ C:\WINDOWS\Minidump\100319-76531-01.dmp
    2019-10-01 11:30 - 2019-10-12 13:39 - 000000000 ____D C:\WINDOWS\Minidump
    2019-10-01 11:30 - 2019-10-01 11:37 - 001128068 _____ C:\WINDOWS\Minidump\100119-49406-01.dmp
    2019-10-01 11:23 - 2019-10-01 11:23 - 001906555 _____ C:\Users\ChristineMcCormick.000\Documents\Scan_0030.pdf

    ==================== One month (modified) ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2019-10-25 08:59 - 2019-03-19 00:52 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
    2019-10-25 08:29 - 2019-08-19 20:08 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
    2019-10-24 23:13 - 2019-03-19 00:37 - 000786432 _____ C:\WINDOWS\system32\config\BBI
    2019-10-24 22:01 - 2018-05-30 13:06 - 000000000 ____D C:\WINDOWS\system32\Drivers\wd
    2019-10-24 21:52 - 2018-01-04 11:33 - 000000000 ____D C:\Users\ChristineMcCormick.000\AppData\Local\Packages
    2019-10-24 21:51 - 2016-05-23 14:29 - 000741432 ____N (Microsoft Corporation) C:\WINDOWS\system32\MpSigStub.exe
    2019-10-24 21:44 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\AppReadiness
    2019-10-24 21:24 - 2019-08-19 19:55 - 000000000 ____D C:\Users\ChristineMcCormick.000
    2019-10-24 21:20 - 2014-06-12 13:24 - 000000000 ____D C:\Users\ChristineMcCormick.000\AppData\Local\CrashDumps
    2019-10-24 15:50 - 2019-08-19 19:47 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
    2019-10-24 14:49 - 2019-03-19 00:52 - 000000000 ___HD C:\Program Files\WindowsApps
    2019-10-24 12:59 - 2019-08-19 20:08 - 000840848 _____ C:\WINDOWS\system32\PerfStringBackup.INI
    2019-10-24 12:59 - 2019-03-19 00:50 - 000000000 ____D C:\WINDOWS\INF
    2019-10-24 12:43 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\LiveKernelReports
    2019-10-24 09:45 - 2018-07-19 09:48 - 000000000 ____D C:\Users\ChristineMcCormick.000\AppData\LocalLow\Mozilla
    2019-10-24 09:45 - 2018-07-18 17:23 - 000000000 ____D C:\Program Files (x86)\Mozilla Firefox
    2019-10-24 09:36 - 2019-08-30 11:23 - 000004210 _____ C:\WINDOWS\system32\Tasks\CCleaner Update
    2019-10-22 13:34 - 2019-03-19 00:37 - 000032768 _____ C:\WINDOWS\system32\config\ELAM
    2019-10-22 13:33 - 2018-04-25 09:15 - 000000000 ____D C:\Program Files\CCleaner
    2019-10-16 10:06 - 2018-04-25 09:15 - 000002314 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
    2019-10-16 10:06 - 2018-04-25 09:15 - 000002273 _____ C:\Users\Public\Desktop\Google Chrome.lnk
    2019-10-16 10:06 - 2018-04-25 09:15 - 000002273 _____ C:\ProgramData\Desktop\Google Chrome.lnk
    2019-10-14 11:17 - 2018-09-27 10:55 - 000000000 ____D C:\Users\ChristineMcCormick.000\Desktop\Temp
    2019-10-12 13:30 - 2014-06-12 15:47 - 000000000 ____D C:\Users\ChristineMcCormick.000\Documents\Personal
    2019-10-10 11:34 - 2014-10-30 14:00 - 000000000 ___RD C:\Users\ChristineMcCormick.000\OneDrive
    2019-10-09 17:13 - 2018-01-04 12:08 - 000000000 ___RD C:\Users\ChristineMcCormick.000\3D Objects
    2019-10-09 17:13 - 2016-02-13 09:20 - 000000000 __RHD C:\Users\Public\AccountPictures
    2019-10-09 17:07 - 2019-08-19 19:46 - 000446008 _____ C:\WINDOWS\system32\FNTCACHE.DAT
    2019-10-09 13:42 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\SysWOW64\oobe
    2019-10-09 13:42 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\SysWOW64\Dism
    2019-10-09 13:42 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\SystemResources
    2019-10-09 13:42 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\WinMetadata
    2019-10-09 13:41 - 2019-03-19 00:52 - 000000000 ___RD C:\WINDOWS\PrintDialog
    2019-10-09 13:41 - 2019-03-19 00:52 - 000000000 ___RD C:\WINDOWS\ImmersiveControlPanel
    2019-10-09 13:41 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\SystemResetPlatform
    2019-10-09 13:41 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\oobe
    2019-10-09 13:41 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\migwiz
    2019-10-09 13:41 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\Dism
    2019-10-09 13:41 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\PolicyDefinitions
    2019-10-09 13:41 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\bcastdvr
    2019-10-09 13:35 - 2019-03-19 00:37 - 000000000 ____D C:\WINDOWS\CbsTemp
    2019-10-09 13:34 - 2014-06-22 11:26 - 000000000 ____D C:\WINDOWS\system32\MRT
    2019-10-09 13:31 - 2014-06-22 11:26 - 127230528 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
    2019-10-04 10:20 - 2015-06-13 09:54 - 000000000 ____D C:\Program Files\Common Files\AV
    2019-10-03 11:40 - 2018-02-07 12:02 - 000000000 ____D C:\WINDOWS\system32\Drivers\NGCx64
    2019-10-03 11:30 - 2014-09-06 14:49 - 000000000 ____D C:\Users\ChristineMcCormick.000\AppData\Roaming\Nitro PDF
    2019-10-03 10:52 - 2019-08-19 20:07 - 000003420 _____ C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineUA
    2019-10-03 10:52 - 2019-08-19 20:07 - 000003296 _____ C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineCore
    2019-10-03 10:52 - 2018-04-25 09:14 - 000000000 ____D C:\Program Files (x86)\Google

    ==================== Files in the root of some directories ================

    2019-03-13 17:43 - 2019-04-23 14:25 - 000000132 _____ () C:\Users\ChristineMcCormick.000\AppData\Roaming\Adobe PNG Format CC Prefs
    2014-08-19 11:09 - 2014-08-19 11:09 - 000000278 _____ () C:\Users\ChristineMcCormick.000\AppData\Local\6c8437ac-d567-4101-b0e6-eb796992ab52.dat
    2014-06-12 10:34 - 2015-02-12 10:45 - 000001334 _____ () C:\Users\ChristineMcCormick.000\AppData\Local\7396d5af-93b3-4d36-bfec-04bbd1449761.dat
    2014-08-19 11:09 - 2014-08-19 11:09 - 000000000 _____ () C:\Users\ChristineMcCormick.000\AppData\Local\df2e9903-b5bd-47bc-88f1-ad2beadd7cdf.dat
    2014-06-20 07:55 - 2014-06-20 07:55 - 000000017 _____ () C:\Users\ChristineMcCormick.000\AppData\Local\resmon.resmoncfg

    ==================== SigCheck ===============================

    (There is no automatic fix for files that do not pass verification.)

    ==================== End of FRST.txt ============================

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 24-10-2019
    Ran by ChristineMcCormick (25-10-2019 09:09:12)
    Running from C:\Users\ChristineMcCormick.000\Desktop
    Windows 10 Home Version 1903 18362.418 (X64) (2019-08-20 00:26:29)
    Boot Mode: Normal
    ==========================================================


    ==================== Accounts: =============================

    Administrator (S-1-5-21-2104749463-3853623389-3174507623-500 - Administrator - Disabled)
    ChristineMcCormick (S-1-5-21-2104749463-3853623389-3174507623-1001 - Administrator - Enabled) => C:\Users\ChristineMcCormick.000
    DefaultAccount (S-1-5-21-2104749463-3853623389-3174507623-503 - Limited - Disabled)
    Guest (S-1-5-21-2104749463-3853623389-3174507623-501 - Limited - Disabled)
    HomeGroupUser$ (S-1-5-21-2104749463-3853623389-3174507623-1003 - Limited - Enabled)
    WDAGUtilityAccount (S-1-5-21-2104749463-3853623389-3174507623-504 - Limited - Disabled)

    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: Norton 360 (Disabled - Up to date) {A2708B76-6835-6565-CB96-694212954A75}
    AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B}
    AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    FW: Norton 360 (Disabled) {9A4B0A53-225A-643D-E0C9-C077EC460D0E}

    ==================== Installed Programs ======================

    (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    Adobe Connect 9 Add-in (HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\...\Adobe Connect 9 Add-in) (Version: 11,9,972,8 - Adobe Systems Incorporated)
    Adobe Photoshop Elements 13 (HKLM-x32\...\{609818B9-23EB-4196-B466-EFE05E92A32F}) (Version: 13.1 - Adobe Systems Incorporated)
    Adobe Reader XI (11.0.23) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.23 - Adobe Systems Incorporated)
    Amazon Kindle (HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\...\Amazon Kindle) (Version: 1.24.3.51068 - Amazon)
    CCleaner (HKLM\...\CCleaner) (Version: 5.61 - Piriform)
    CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4107 - CyberLink Corp.)
    Dolby Digital Plus Advanced Audio (HKLM\...\{B0BFC63F-EA07-419E-960B-3FB2ED5DD0B2}) (Version: 7.3.2.2 - Dolby Laboratories Inc)
    Energy Manager (HKLM-x32\...\{AC768037-7079-4658-AC24-2897650E0ABE}) (Version: 1.0.0.31 - Lenovo) Hidden
    Energy Manager (HKLM-x32\...\InstallShield_{AC768037-7079-4658-AC24-2897650E0ABE}) (Version: 1.0.0.31 - Lenovo)
    Genesys USB Mass Storage Device (HKLM-x32\...\{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.3.0.7 - Genesys Logic)
    Google Chrome (HKLM-x32\...\Google Chrome) (Version: 77.0.3865.120 - Google LLC)
    Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.35.301 - Google LLC) Hidden
    Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
    HP DeskJet 3700 series Basic Device Software (HKLM\...\{7DFAA225-8F8E-42A3-A215-EF1400BA6123}) (Version: 40.2.1085.16258 - HP Inc.)
    HP DeskJet 3700 series Help (HKLM-x32\...\{9D10BAEF-4767-46EC-8A40-A6E75D84432C}) (Version: 40.0.0 - HP)
    HP Dropbox Plugin (HKLM-x32\...\{D12BC084-97D6-438A-AA7C-5962608D17A0}) (Version: 36.0.41.58587 - HP)
    HP ENVY 7640 series Basic Device Software (HKLM\...\{28EA5D14-078A-4C03-BD78-82B29092978F}) (Version: 40.5.1092.16309 - HP Inc.)
    HP ENVY 7640 series Help (HKLM-x32\...\{462AAD1D-9165-4D62-8A3C-EAD926FD3650}) (Version: 34.0.0 - Hewlett Packard)
    HP Google Drive Plugin (HKLM-x32\...\{BFA42100-DB54-467A-BB87-CF70732B4065}) (Version: 36.0.41.58587 - HP)
    HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
    HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
    HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
    Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.13.1706 - Intel Corporation)
    Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4531 - Intel Corporation)
    Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.5.1000 - Intel Corporation)
    Lenovo EasyCamera (HKLM-x32\...\{E0A7ED39-8CD6-4351-93C3-69CCA00D12B4}) (Version: 6.2.9200.10240 - Realtek Semiconductor Corp.)
    Lenovo EasyCamera (HKLM-x32\...\{E399A5B3-ED53-4DEA-AF04-8011E1EB1EAC}) (Version: 6.3.9600.11103 - Realtek Semiconductor Corp.)
    Lenovo OneKey Recovery (HKLM\...\{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.0.0.2105 - CyberLink Corp.) Hidden
    Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.0.0.2105 - CyberLink Corp.)
    Lenovo Photos (HKLM-x32\...\Lenovo Photos) (Version: 4.8.5 - CEWE COLOR AG u Co. OHG)
    Lenovo PowerDVD10 (HKLM-x32\...\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5630.52 - CyberLink Corp.) Hidden
    Lenovo PowerDVD10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5630.52 - CyberLink Corp.)
    Lenovo Reach (HKLM-x32\...\{0B5E0E89-4BCA-4035-BBA1-D1439724B6E2}) (Version: 1.1.0.166 - Stoneware, Inc.)
    Malwarebytes version 3.8.3.2965 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.8.3.2965 - Malwarebytes)
    Maxthon Cloud Browser (HKLM-x32\...\Maxthon3) (Version: 4.1.2.4000 - Maxthon International Limited)
    Microsoft Lync Web App Plug-in (HKLM\...\{530923FF-A970-4952-9D2F-5FF3C874B50A}) (Version: 15.8.8308.920 - Microsoft Corporation)
    Microsoft Office Professional 2013 - en-us (HKLM\...\ProfessionalRetail - en-us) (Version: 15.0.4815.1002 - Microsoft Corporation)
    Microsoft OneDrive (HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\...\OneDriveSetup.exe) (Version: 19.152.0927.0012 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Mozilla Firefox 66.0.3 (x64 en-US) (HKLM\...\Mozilla Firefox 66.0.3 (x64 en-US)) (Version: 66.0.3 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 66.0.3.7038 - Mozilla)
    Nitro Pro 8 (HKLM\...\{6E7DFD3E-2E89-4F35-B4F2-D3301A4AD190}) (Version: 8.5.6.5 - Nitro)
    Norton 360 (HKLM-x32\...\NGC) (Version: 22.19.8.65 - Symantec Corporation)
    Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
    Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
    Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
    Offshore (HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\...\298e0dba874cd420) (Version: 1.6.1.1 - Offshore)
    Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.10525 - CyberLink Corp.)
    Product Improvement Study for HP DeskJet 3700 series (HKLM\...\{B5883CEC-2E8A-442B-A9A2-012F5829995D}) (Version: 40.2.1085.16258 - HP Inc.)
    Product Improvement Study for HP ENVY 7640 series (HKLM\...\{9F69129E-000B-467D-BA8B-5FA08A6CDA32}) (Version: 40.5.1092.16309 - HP Inc.)
    Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.305 - Qualcomm Atheros Communications)
    Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)
    Qualcomm Atheros Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.21 - Qualcomm Atheros Inc.)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7037 - Realtek Semiconductor Corp.)
    Savings Bond Wizard (HKLM-x32\...\{566DBD89-9955-4024-9384-A6301C8C6584}) (Version: 4.15 - )
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.9.5 - Synaptics Incorporated)
    Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{16AD6161-2E47-4BF1-AA77-0946EFE93E08}) (Version: 2.61.0.0 - Microsoft Corporation)
    UserGuide (HKLM-x32\...\{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.15 - Lenovo) Hidden
    UserGuide (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.15 - Lenovo)
    WhoCrashed 6.65 (HKLM\...\WhoCrashed_is1) (Version: - Resplendence Software Projects Sp.)
    Windows Driver Package - Lenovo (ACPIVPC) System (02/17/2013 9.52.0.776) (HKLM\...\35DD26BE48DAF4A9F35F969F3CB1E3E1435E661E) (Version: 02/17/2013 9.52.0.776 - Lenovo)
    Windows Driver Package - Lenovo (WUDFRd) LenovoVhid (07/25/2013 10.30.0.288) (HKLM\...\6BCA401E9CBEED970D75F55FA5320F60D11984E9) (Version: 07/25/2013 10.30.0.288 - Lenovo)

    Packages:
    =========
    AccuWeather - Weather for Life -> C:\Program Files\WindowsApps\AccuWeather.AccuWeatherforWindows8_10.0.348.1000_x64__8zz2pj9h1h1d8 [2018-04-07] (AccuWeather) [MS Ad]
    Autodesk SketchBook -> C:\Program Files\WindowsApps\89006A2E.AutodeskSketchBook_5.0.2.0_x64__tf1gferkr813w [2019-08-19] (Autodesk Inc.)
    Camera Man -> C:\Program Files\WindowsApps\E0469640.CameraMan_1.0.1929.30229_x86__5grkq8ppsgwt4 [2014-08-18] (LENOVO INC)
    eBay -> C:\Program Files\WindowsApps\eBayInc.eBay_1.6.0.34_neutral__1618n3s9xq8tw [2014-11-12] (eBay, Inc)
    Evernote -> C:\Program Files\WindowsApps\Evernote.Evernote_6.21.8716.0_x86__q4d96b2w5wcc2 [2019-10-16] (Evernote)
    HP Smart -> C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_105.1.618.0_x64__v10z8vjag6ke6 [2019-10-16] (HP Inc.)
    Kindle -> C:\Program Files\WindowsApps\AMZNMobileLLC.KindleforWindows8_2.1.0.2_neutral__stfe6vwa9jnbp [2015-06-22] (AMZN Mobile LLC)
    Lenovo Support -> C:\Program Files\WindowsApps\E046963F.LenovoSupport_2.0.5.0_x86__k1h2ywk1493x8 [2015-01-23] (Lenovo, INC.)
    Lenovo Vantage -> C:\Program Files\WindowsApps\E046963F.LenovoCompanion_10.1908.42.0_x64__k1h2ywk1493x8 [2019-08-07] (LENOVO INC.)
    Live TV -> C:\Program Files\WindowsApps\FilmOnLiveTVFree.FilmOnLiveTVFree_1.3.6.115_x64__zx03kxexxb716 [2014-06-19] (FilmOn TV Inc.)
    Mail and Calendar -> C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12026.20218.0_x64__8wekyb3d8bbwe [2019-09-30] (Microsoft Corporation) [MS Ad]
    McAfee® Central for Lenovo -> C:\Program Files\WindowsApps\McAfeeInc.06.McAfeeSecurityAdvisorforLenovo_5.0.173.1_x64__bq6yxensn79aw [2018-04-07] (McAfee_Inc)
    Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1808.3.0_x64__8wekyb3d8bbwe [2019-08-19] (Microsoft Corporation) [MS Ad]
    Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2019-01-22] (Microsoft Corporation) [MS Ad]
    Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2019-01-22] (Microsoft Corporation) [MS Ad]
    Microsoft News -> C:\Program Files\WindowsApps\Microsoft.BingNews_4.32.12463.0_x64__8wekyb3d8bbwe [2019-09-17] (Microsoft Corporation) [MS Ad]
    Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.10022.0_x64__8wekyb3d8bbwe [2019-10-16] (Microsoft Studios) [MS Ad]
    MSN Food & Drink -> C:\Program Files\WindowsApps\Microsoft.BingFoodAndDrink_3.0.4.336_x64__8wekyb3d8bbwe [2015-07-14] (Microsoft Corporation) [MS Ad]
    MSN Health & Fitness -> C:\Program Files\WindowsApps\Microsoft.BingHealthAndFitness_3.0.4.336_x64__8wekyb3d8bbwe [2015-07-14] (Microsoft Corporation) [MS Ad]
    MSN Money -> C:\Program Files\WindowsApps\Microsoft.BingFinance_4.31.11905.0_x64__8wekyb3d8bbwe [2019-07-20] (Microsoft Corporation) [MS Ad]
    MSN Sports -> C:\Program Files\WindowsApps\Microsoft.BingSports_4.31.11905.0_x64__8wekyb3d8bbwe [2019-07-20] (Microsoft Corporation) [MS Ad]
    MSN Travel -> C:\Program Files\WindowsApps\Microsoft.BingTravel_3.0.4.336_x64__8wekyb3d8bbwe [2015-07-14] (Microsoft Corporation) [MS Ad]
    MSN Weather -> C:\Program Files\WindowsApps\Microsoft.BingWeather_4.32.12463.0_x64__8wekyb3d8bbwe [2019-09-17] (Microsoft Corporation) [MS Ad]
    PowerDVD for Lenovo Idea -> C:\Program Files\WindowsApps\CyberLinkCorp.id.PowerDVDforLenovoIdea_1.1.2618.24808_x86__hgg5mn3xps74a [2014-06-20] (CYBERLINK COM CORPORATION)
    Twitter -> C:\Program Files\WindowsApps\9E2F88E3.Twitter_6.1.4.1000_neutral__wgeqdkkx372wm [2018-09-10] (Twitter Inc.)
    YouSendIt for Lenovo -> C:\Program Files\WindowsApps\YouSendIt.YouSendItForLenovo_1.0.5.1412_neutral__069rkrpjefrbc [2014-06-12] (YouSendIt)
    Zinio -> C:\Program Files\WindowsApps\ZinioLLC.Zinio_2.1.0.317_x64__0q6dqzpp40p2e [2014-06-20] (Zinio LLC)

    ==================== Custom CLSID (Whitelisted): ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    ShellIconOverlayIdentifiers: [ OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\buShell.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ShellIconOverlayIdentifiers: [ OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\buShell.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ShellIconOverlayIdentifiers: [ OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\buShell.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ShellIconOverlayIdentifiers-x32: [ OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\buShell.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ShellIconOverlayIdentifiers-x32: [ OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\buShell.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ShellIconOverlayIdentifiers-x32: [ OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\buShell.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ContextMenuHandlers1: [BUContextMenu] -> {F7CAA2A1-67A2-44BB-B20F-202FD8EB1DAB} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\buShell.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ContextMenuHandlers1: [NP8ShellExtension] -> {9C4B85B8-956C-49BF-9BA5-101384E562B2} => C:\Program Files\Common Files\Nitro\Pro\8.0\NPShellExtension64.dll [2013-07-24] (Nitro PDF Software -> Nitro PDF)
    ContextMenuHandlers1: [Symantec.Norton.Antivirus.IEContextMenu] -> {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\NavShExt.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ContextMenuHandlers2: [Symantec.Norton.Antivirus.IEContextMenu] -> {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\NavShExt.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2019-06-26] (Malwarebytes Corporation -> Malwarebytes)
    ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> No File
    ContextMenuHandlers5: [igfxDTCM] -> {9B5F5829-A529-4B12-814A-E81BCB8D93FC} => C:\WINDOWS\system32\igfxDTCM.dll [2017-06-12] (Microsoft Windows Hardware Compatibility Publisher -> Intel Corporation)
    ContextMenuHandlers6: [BUContextMenu] -> {F7CAA2A1-67A2-44BB-B20F-202FD8EB1DAB} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\buShell.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)
    ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2019-06-26] (Malwarebytes Corporation -> Malwarebytes)
    ContextMenuHandlers6: [Symantec.Norton.Antivirus.IEContextMenu] -> {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA} => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\NavShExt.dll [2019-09-11] (Symantec Corporation -> Symantec Corporation)

    ==================== Codecs (Whitelisted) ==================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Drivers32: [msacm.clmp3enc] => C:\Program Files (x86)\Lenovo\Power2Go\CLMP3Enc.ACM [217088 2005-05-14] (CyberLink Corp.) [File not signed]

    ==================== Shortcuts & WMI ========================

    ==================== Loaded Modules (Whitelisted) ==============

    ==================== Alternate Data Streams (Whitelisted) =========

    (If an entry is included in the fixlist, only the ADS will be removed.)

    AlternateDataStreams: C:\ProgramData\Temp:56E2E879 [246]

    ==================== Safe Mode (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"

    ==================== Association (Whitelisted) ===============

    ==================== Internet Explorer trusted/restricted ===============

    ==================== Hosts content: ===============================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2013-08-22 09:25 - 2013-08-22 09:25 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts


    ==================== Other Areas ============================

    (Currently there is no automatic fix for this section.)

    HKLM\System\CurrentControlSet\Control\Session Manager\Environment\\Path -> C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;%SYSTEMROOT%\System32\OpenSSH\
    HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\ChristineMcCormick.000\AppData\Local\Microsoft\Windows\Themes\RoamedThemeFiles\DesktopBackground\lake george17.jpg
    DNS Servers: 192.168.1.1
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: RequireAdmin)
    Windows Firewall is enabled.

    ==================== MSCONFIG/TASK MANAGER disabled items ==

    (If an entry is included in the fixlist, it will be removed.)

    HKLM\...\StartupApproved\Run32: => "Adobe ARM"
    HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\...\StartupApproved\StartupFolder: => "Send to OneNote.lnk"
    HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\...\StartupApproved\Run: => "CCleaner Smart Cleaning"
    HKU\S-1-5-21-2104749463-3853623389-3174507623-1001\...\StartupApproved\Run: => "OneDrive"

    ==================== FirewallRules (Whitelisted) ===============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    FirewallRules: [{9B2F2FE4-3BA0-4F5A-B7DA-1FD51D237974}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS46A8\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{56F648BD-13CB-443E-A129-3E50E4DC01FB}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS46A8\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{360B1854-C4B9-4380-9BAC-B1EEFFEB4B28}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS43C6\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{EAA70778-1C84-4C8B-B0B2-C4DC1C3BBC5E}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS43C6\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{497554B6-BB38-4A9C-B13F-D244EA2FE719}] => (Allow) C:\Program Files\CCleaner\CCUpdate.exe (Piriform Software Ltd -> Piriform Software Ltd)
    FirewallRules: [{9AECCD60-FFA0-4D37-9C77-609438C8FC59}] => (Allow) C:\Program Files\CCleaner\CCUpdate.exe (Piriform Software Ltd -> Piriform Software Ltd)
    FirewallRules: [{F3DBA133-75B5-48A0-947F-259DCA975C3B}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS572A\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{31E6B8C2-1F75-40AA-94E4-A2382BA02DF7}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS572A\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{D7BAD455-DA1D-4081-9BF3-AC6B4E877068}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS5686\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{FEBBB5B8-4F7F-4250-8831-7C190CF0F3A9}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS5686\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{1F17D51E-BB65-40E2-BAA5-2DBADE7E511C}] => (Allow) C:\Program Files (x86)\Maxthon\Bin\Maxthon.exe (Maxthon (Asia) Limited. -> Maxthon International ltd.)
    FirewallRules: [{692DFD6C-4879-46AF-8B2F-D16570308520}] => (Allow) C:\Program Files (x86)\Maxthon\Bin\Maxthon.exe (Maxthon (Asia) Limited. -> Maxthon International ltd.)
    FirewallRules: [{18F1452B-3028-4092-BCE9-1C953BFCC0C8}] => (Allow) C:\Program Files (x86)\Maxthon\Bin\MxUp.exe (Maxthon (Asia) Limited. -> Maxthon International ltd.)
    FirewallRules: [{CE7AE082-D1BF-4AB2-9734-AAEB42A07D52}] => (Allow) C:\Program Files (x86)\Maxthon\Bin\MxUp.exe (Maxthon (Asia) Limited. -> Maxthon International ltd.)
    FirewallRules: [{C5E63C22-992F-4982-9111-75BCB9A3E0DA}] => (Allow) C:\Program Files (x86)\Lenovo\PowerDVD10\PowerDVD Cinema\PowerDVDCinema10.exe (CyberLink Corp. -> CyberLink Corp.)
    FirewallRules: [{2211A3B0-137D-45FF-9CFF-137C38D4A23E}] => (Allow) C:\Program Files (x86)\Lenovo\PowerDVD10\PowerDVD10.EXE (CyberLink Corp. -> CyberLink Corp.)
    FirewallRules: [{3702DC60-93FA-4A1C-87B2-4697FF21DFBE}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\outlook.exe (Microsoft Corporation -> Microsoft Corporation)
    FirewallRules: [{6637397D-2792-454F-BE8A-75747B2EF475}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
    FirewallRules: [{5EAD1F2B-0B3C-4A20-95F9-477006434B2F}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
    FirewallRules: [{ECBB056D-7A97-4701-8826-DBA7DF816EC9}] => (Allow) C:\Program Files\HP\HP ENVY 7640 series\bin\FaxApplications.exe (Hewlett Packard -> HP Inc.)
    FirewallRules: [{47AC4851-FC88-4DCA-9FAE-89ABE3DF6204}] => (Allow) C:\Program Files\HP\HP ENVY 7640 series\bin\DigitalWizards.exe (Hewlett Packard -> HP Inc.)
    FirewallRules: [{02A4BD60-8D23-428E-892D-A6D2EE6B0DE4}] => (Allow) C:\Program Files\HP\HP ENVY 7640 series\bin\SendAFax.exe (Hewlett Packard -> HP Inc.)
    FirewallRules: [{1A2041AA-9DFF-44F7-9F63-16950108A1A0}] => (Allow) C:\Program Files\HP\HP ENVY 7640 series\bin\FaxPrinterUtility.exe (Hewlett Packard -> HP Inc.)
    FirewallRules: [{D4F38D24-237E-4D74-9D00-92C935D3C541}] => (Allow) C:\Program Files\HP\HP ENVY 7640 series\Bin\DeviceSetup.exe (Hewlett Packard -> HP Inc.)
    FirewallRules: [{5B9E0BDC-F58D-4C99-9BD7-828A41A84CB8}] => (Allow) LPort=5357
    FirewallRules: [{D3BB0FA2-E156-423F-BD81-A5CB24586459}] => (Allow) C:\Program Files\HP\HP ENVY 7640 series\Bin\HPNetworkCommunicatorCom.exe (Hewlett Packard -> HP Inc.)
    FirewallRules: [{29DBBB15-509E-44DA-8BB9-B04BC7E2C8CD}] => (Allow) C:\Program Files\HP\HP DeskJet 3700 series\Bin\DeviceSetup.exe (Hewlett Packard -> HP Inc.)
    FirewallRules: [{A43FC640-A33A-4305-8D5C-FA0A15DA10DE}] => (Allow) C:\Program Files\HP\HP DeskJet 3700 series\Bin\HPNetworkCommunicatorCom.exe (Hewlett Packard -> HP Inc.)
    FirewallRules: [{EED0CB01-7B15-458F-955C-09E25E3A492B}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC -> Google LLC)

    ==================== Restore Points =========================


    ==================== Faulty Device Manager Devices =============


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (10/25/2019 09:07:57 AM) (Source: ESENT) (EventID: 455) (User: )
    Description: svchost (2200,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (10/25/2019 08:56:46 AM) (Source: ESENT) (EventID: 455) (User: )
    Description: svchost (5924,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (10/25/2019 08:41:29 AM) (Source: ESENT) (EventID: 455) (User: )
    Description: svchost (4976,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (10/25/2019 08:29:17 AM) (Source: DbxSvc) (EventID: 320) (User: )
    Description: Failed to connect to the driver: (-2147024894) The system cannot find the file specified.

    Error: (10/24/2019 11:00:37 PM) (Source: ESENT) (EventID: 455) (User: )
    Description: svchost (3716,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

    Error: (10/24/2019 10:51:16 PM) (Source: DbxSvc) (EventID: 320) (User: )
    Description: Failed to connect to the driver: (-2147024894) The system cannot find the file specified.

    Error: (10/24/2019 10:50:05 PM) (Source: VSS) (EventID: 8193) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
    .

    Error: (10/24/2019 10:50:05 PM) (Source: VSS) (EventID: 13) (User: )
    Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
    ]


    System errors:
    =============
    Error: (10/25/2019 08:44:07 AM) (Source: Ntfs) (EventID: 55) (User: NT AUTHORITY)
    Description: A corruption was discovered in the file system structure on volume D:.

    The exact nature of the corruption is unknown. The file system structures need to be scanned online.

    Error: (10/24/2019 11:13:00 PM) (Source: Service Control Manager) (EventID: 7043) (User: )
    Description: The Malwarebytes Service service did not shut down properly after receiving a preshutdown control.

    Error: (10/24/2019 11:06:08 PM) (Source: Ntfs) (EventID: 55) (User: NT AUTHORITY)
    Description: A corruption was discovered in the file system structure on volume D:.

    The exact nature of the corruption is unknown. The file system structures need to be scanned online.

    Error: (10/24/2019 10:52:30 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error:
    The service did not respond to the start or control request in a timely fashion.

    Error: (10/24/2019 10:52:30 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
    Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.

    Error: (10/24/2019 10:51:59 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error:
    The service did not respond to the start or control request in a timely fashion.

    Error: (10/24/2019 10:51:59 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
    Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.

    Error: (10/24/2019 10:31:13 PM) (Source: Ntfs) (EventID: 55) (User: NT AUTHORITY)
    Description: A corruption was discovered in the file system structure on volume D:.

    The exact nature of the corruption is unknown. The file system structures need to be scanned online.


    CodeIntegrity:
    ===================================

    Date: 2019-10-25 08:33:43.358
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Norton 360\Engine\22.19.8.65\symamsi.dll that did not meet the Windows signing level requirements.

    Date: 2019-10-25 08:33:43.341
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Norton 360\Engine\22.19.8.65\symamsi.dll that did not meet the Windows signing level requirements.

    Date: 2019-10-25 08:32:06.189
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Norton 360\Engine\22.19.8.65\symamsi.dll that did not meet the Windows signing level requirements.

    Date: 2019-10-25 08:30:50.898
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\SIHClient.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Norton 360\Engine\22.19.8.65\symamsi.dll that did not meet the Windows signing level requirements.

    Date: 2019-10-24 22:55:37.429
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Norton 360\Engine\22.19.8.65\symamsi.dll that did not meet the Windows signing level requirements.

    Date: 2019-10-24 22:55:37.409
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Norton 360\Engine\22.19.8.65\symamsi.dll that did not meet the Windows signing level requirements.

    Date: 2019-10-24 22:54:16.673
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Norton 360\Engine\22.19.8.65\symamsi.dll that did not meet the Windows signing level requirements.

    Date: 2019-10-24 22:20:53.173
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files (x86)\Norton 360\Engine\22.19.8.65\symamsi.dll that did not meet the Windows signing level requirements.

    ==================== Memory info ===========================

    BIOS: LENOVO 89CN32WW 11/22/2013
    Motherboard: LENOVO Lenovo IdeaPad S510p Touch
    Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
    Percentage of memory in use: 48%
    Total physical RAM: 6045.1 MB
    Available physical RAM: 3104.79 MB
    Total Virtual: 7005.1 MB
    Available Virtual: 4193.19 MB

    ==================== Drives ================================

    Drive c: (Windows8_OS) (Fixed) (Total:892.92 GB) (Free:815.12 GB) NTFS ==>[system with boot components (obtained from drive)]
    Drive d: (LENOVO) (Fixed) (Total:25 GB) (Free:22.6 GB) NTFS

    \\?\Volume{28f5bb17-cada-43b9-8c73-2a0058fa70fa}\ (WINRE_DRV) (Fixed) (Total:0.98 GB) (Free:0.64 GB) NTFS
    \\?\Volume{85e0fabd-660b-4339-a654-1d10faa59e78}\ (PBR_DRV) (Fixed) (Total:11.25 GB) (Free:3.02 GB) NTFS
    \\?\Volume{b1fa5512-8cde-4f66-bb90-68326a0797e7}\ (SYSTEM_DRV) (Fixed) (Total:0.25 GB) (Free:0.22 GB) FAT32

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (Size: 931.5 GB) (Disk ID: FF57F0D1)

    Partition: GPT.

    ==================== End of Addition.txt ============================
     

    Attached Files:

    Last edited by a moderator: Oct 26, 2019
    Tony D, Oct 25, 2019
    #1
  3. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,830
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi Tony,

    A lot of problems arose from the upgrade.
    Upgrading an OS is not always the best way.
    A lot of people didn't realise that an installed AV should be removed prior to upgrading.
    Good idea..... 360 wasn't their finest hour anyway.
    Those entries weren't too bad.
    Don't worry too much about those.
    Some are related to previous Win8 specific tasks.
    Some are related to the Win10 upgrade notifications.
    None of those tasks are really necessary anyway.
    But we'll clean them out.

    Step 1
    Remove Norton and then run the Norton removal tool.... just to make sure.
    You can download the removal tool from Here

    Step 2
    Please download the attached fixlist.txt file (bottom of this post) and save it to the Desktop.
    NOTE.
    It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

    NOTICE: This script was written specifically for this user, for use on that particular machine.
    Running this on another machine may cause damage to your operating system

    Re-run FRST/FRST64 (which ever is installed ) and press the Fix button just once and wait.

    46aaca3dcbbefa74c3f4dc5740a24b68.png

    The tool will make a log on the Desktop (Fixlog.txt). Please post this in your next reply.

    Step 3
    It would be worth running chkdsk on the d drive.
    Win10 should have upgraded the Command Prompt to Powershell by now..... ( this is more powerful than Command Prompt )
    Right click on the Start button and select Windows Powershell ( Admin)
    winpowshell.png


    At the prompt, type in chkdsk /f D: ( watch for the gaps)
    Then press enter key to run the command.

    Let's see how things are after this......

    In your next reply, please submit:
    Fixlog from FRST


    Thanks.
     

    Attached Files:

    starbuck, Oct 26, 2019
    #2
  4. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,103
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Thank you. It's running well. There was a difference once Norton 360 was completely removed.
    I also ran the chkdsk on D which was a 25 GB Lenovo partition with apps and drivers. I've included that log.

    Fix result of Farbar Recovery Scan Tool (x64) Version: 26-10-2019
    Ran by ChristineMcCormick (26-10-2019 17:40:26) Run:1
    Running from C:\Users\ChristineMcCormick.000\Desktop
    Loaded Profiles: ChristineMcCormick (Available Profiles: ChristineMcCormick)
    Boot Mode: Normal
    ==============================================

    fixlist content:
    *****************
    CloseProcesses:
    Task: {080CF4BE-0E6E-4D33-B1C0-D5FDC7977847} - \Maxthon Update -> No File <==== ATTENTION
    Task: {0B809F14-BFD6-4CC2-9F9D-4BC2B0816EFB} - \Microsoft OneDrive Auto Update Task-S-1-5-21-2104749463-3853623389-3174507623-1001 -> No File <==== ATTENTION
    Task: {0D21BBCE-5FF6-4613-B62C-48148CA6EAA1} - \Microsoft\Windows\RAC\RacTask -> No File <==== ATTENTION
    Task: {0ECE6D9B-94F7-48D3-AF93-64863E763AF6} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
    Task: {10A79F15-11FB-41F4-AA9E-AE3F8995E8B1} - \Norton WSC Integration -> No File <==== ATTENTION
    Task: {1A4230A2-E136-4936-9B22-DDF624BB8332} - \Microsoft\Windows\IME\SQM data sender -> No File <==== ATTENTION
    Task: {265A5E65-8D1C-4719-9053-6860DBDE0008} - \Microsoft\Windows\RemovalTools\MRT_HB -> No File <==== ATTENTION
    Task: {29A8BFBE-20A5-4BE7-96B9-8F8149819AD3} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
    Task: {2D60D896-C1B0-49FC-982F-7A2A42AFAE3B} - \HPCustParticipation HP ENVY 7640 series -> No File <==== ATTENTION
    Task: {2E1B2A2D-78B0-4D73-8FE5-2862D95EA862} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
    Task: {31CF335E-9627-457D-A420-F4D31A52AE97} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
    Task: {32066BAE-D550-49E2-B985-23BA607B9E7F} - \User_Feed_Synchronization-{0400E577-B205-4B95-8A53-A62BC0080D05} -> No File <==== ATTENTION
    Task: {352E6CA0-7314-4DF4-89C4-682368D80D57} - \Microsoft\Windows\Workplace Join\Automatic-Workplace-Join -> No File <==== ATTENTION
    Task: {36315F3B-38EF-4C94-A3F6-2E82B88B8828} - \UMonitor Task -> No File <==== ATTENTION
    Task: {40514C21-6D01-45E7-9363-7AD17BD198EF} - \AdobeAAMUpdater-1.0-MicrosoftAccount-epm3aiaaicp@hotmail.com -> No File <==== ATTENTION
    Task: {4420EED0-2058-49E3-947D-DCB2C63FBDF0} - \WPD\SqmUpload_S-1-5-21-2104749463-3853623389-3174507623-1001 -> No File <==== ATTENTION
    Task: {48331C60-F9B2-49A1-A7F8-FA42B28A2BE3} - \Microsoft\Windows\Shell\FamilySafetyUpload -> No File <==== ATTENTION
    Task: {549D6698-51E3-4FEF-AB0B-83F40AD62587} - \Synaptics TouchPad Enhancements -> No File <==== ATTENTION
    Task: {566D7F8D-1E27-495C-8120-E1BC4E85D3FB} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
    Task: {59A35734-B12D-4EAD-89A4-40904A130884} - \Adobe Acrobat Update Task -> No File <==== ATTENTION
    Task: {5A3FB241-0B11-4EA5-BC66-0D9F1B406040} - \Microsoft\Windows\Customer Experience Improvement Program\BthSQM -> No File <==== ATTENTION
    Task: {6DFCB649-0769-4F83-BB10-F60F235F6D3D} - \Microsoft\Windows\SkyDrive\Idle Sync Maintenance Task -> No File <==== ATTENTION
    Task: {706FF831-C834-49A4-BCFF-36F1A622C9BC} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
    Task: {73C8C08D-1BA4-4E36-8007-71CDE8AB7810} - \Microsoft\Windows\Setup\gwx\rundetector -> No File <==== ATTENTION
    Task: {76AF173E-88FB-4C66-9B97-D7953EF649A4} - \Microsoft\Windows\Customer Experience Improvement Program\Uploader -> No File <==== ATTENTION
    Task: {7D66CAE6-24B2-4AA2-9E43-CBD6CED436AB} - \PDVDServ Task -> No File <==== ATTENTION
    Task: {7F8F5B58-AAB9-4A22-A679-2042DAE54B7A} - \Optimize Start Menu Cache Files-S-1-5-21-2104749463-3853623389-3174507623-1001 -> No File <==== ATTENTION
    Task: {872D0E53-FD2E-41E3-B431-698AF82882CE} - \Microsoft\Windows\SkyDrive\Routine Maintenance Task -> No File <==== ATTENTION
    Task: {92F676FC-E1D6-48FA-A590-A4C15E8F80A8} - \Microsoft\Windows\WindowsUpdate\Scheduled Start With Network -> No File <==== ATTENTION
    Task: {9CA368BB-EEAF-44CF-B787-4CC6DCFED028} - \HP AR Program Upload - deea35a010724b62ad077db4ea2b6660a764f3d5b998473f9dae371d0a3f47bc -> No File <==== ATTENTION
    Task: {A1CB08BF-9BC1-4EC5-9A7F-6AC281AD7895} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
    Task: {A5DCD255-227B-4474-98C7-749934431E5E} - \Microsoft\Windows\WindowsUpdate\AUFirmwareInstall -> No File <==== ATTENTION
    Task: {A72C3D8D-0012-4A4C-8FD2-7B58EAF3DB3B} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
    Task: {AB5EC7F0-C7D9-4492-B4DE-ABF5CFA9EE92} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
    Task: {AB7161A2-147C-4309-BCE3-BF795C79E226} - \Remediation\AntimalwareMigrationTask -> No File <==== ATTENTION
    Task: {AFA9ACDD-3FA0-4953-BA0D-D1C52AD81D90} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
    Task: {B1C55C1B-B953-4879-8BD7-4DCD2AFE9FA8} - System32\Tasks\Norton 360\Norton 360 Error Processor => C:\Program Files (x86)\Norton 360\Engine\22.19.8.65\SymErr.exe [102424 2019-09-11] (Symantec Corporation -> Symantec Corporation)
    Task: {BCDF7100-A2A7-45D0-B07C-3A49A0643C2E} - \Microsoft\Office\Office Automatic Updates -> No File <==== ATTENTION
    Task: {C4AE3C3E-C327-4689-B6FD-C11FB31AE88B} - \Microsoft\Windows\NetCfg\BindingWorkItemQueueHandler -> No File <==== ATTENTION
    Task: {C9D881C2-F34A-4EA1-BA00-F74DEC375E64} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
    Task: {CE2DE968-E342-40D7-9566-427D45E4A886} - \Microsoft\Windows\PerfTrack\BackgroundConfigSurveyor -> No File <==== ATTENTION
    Task: {D2CBE38E-9CD6-43F5-9712-059DEA0AB26F} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
    Task: {E400185A-15EB-4045-B5B6-E7B694E30864} - \Microsoft\Windows\WindowsUpdate\AUScheduledInstall -> No File <==== ATTENTION
    Task: {EE3BECDF-7C88-4DBD-AB93-5E091C10E467} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
    Task: {F891CB78-2EF4-477A-9471-7DBB9CE061C9} - \Optimize Start Menu Cache Files-S-1-5-21-2104749463-3853623389-3174507623-500 -> No File <==== ATTENTION
    Task: {F8D69B69-5A6A-44CD-A569-86FD78AE31C7} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
    Task: {F9495C7A-1965-4F36-A953-1B32EB754AEA} - \Microsoft\Windows\WindowsUpdate\AUSessionConnect -> No File <==== ATTENTION
    Task: {FADEC6D3-13ED-4CF5-B4A0-A41BECEB118F} - \Microsoft\Office\Office ClickToRun Service Monitor -> No File <==== ATTENTION
    BHO-x32: No Name -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> No File
    AlternateDataStreams: C:\ProgramData\Temp:56E2E879 [246]
    FirewallRules: [{9B2F2FE4-3BA0-4F5A-B7DA-1FD51D237974}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS46A8\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{56F648BD-13CB-443E-A129-3E50E4DC01FB}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS46A8\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{360B1854-C4B9-4380-9BAC-B1EEFFEB4B28}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS43C6\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{EAA70778-1C84-4C8B-B0B2-C4DC1C3BBC5E}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS43C6\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{F3DBA133-75B5-48A0-947F-259DCA975C3B}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS572A\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{31E6B8C2-1F75-40AA-94E4-A2382BA02DF7}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS572A\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{D7BAD455-DA1D-4081-9BF3-AC6B4E877068}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS5686\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{FEBBB5B8-4F7F-4250-8831-7C190CF0F3A9}] => (Allow) C:\Users\ChristineMcCormick\AppData\Local\Temp\7zS5686\HPDiagnosticCoreUI.exe No File
    CMD: ipconfig /flushdns
    Hosts:
    EmptyTemp:
    *****************

    Processes closed successfully.
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{080CF4BE-0E6E-4D33-B1C0-D5FDC7977847}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{080CF4BE-0E6E-4D33-B1C0-D5FDC7977847}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Maxthon Update" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0B809F14-BFD6-4CC2-9F9D-4BC2B0816EFB}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0B809F14-BFD6-4CC2-9F9D-4BC2B0816EFB}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft OneDrive Auto Update Task-S-1-5-21-2104749463-3853623389-3174507623-1001" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Boot\{0D21BBCE-5FF6-4613-B62C-48148CA6EAA1}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0D21BBCE-5FF6-4613-B62C-48148CA6EAA1}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\RAC\RacTask" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0ECE6D9B-94F7-48D3-AF93-64863E763AF6}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0ECE6D9B-94F7-48D3-AF93-64863E763AF6}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Time-5d" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{10A79F15-11FB-41F4-AA9E-AE3F8995E8B1}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{10A79F15-11FB-41F4-AA9E-AE3F8995E8B1}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Norton WSC Integration" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{1A4230A2-E136-4936-9B22-DDF624BB8332}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1A4230A2-E136-4936-9B22-DDF624BB8332}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\IME\SQM data sender" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{265A5E65-8D1C-4719-9053-6860DBDE0008}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{265A5E65-8D1C-4719-9053-6860DBDE0008}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\RemovalTools\MRT_HB" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{29A8BFBE-20A5-4BE7-96B9-8F8149819AD3}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{29A8BFBE-20A5-4BE7-96B9-8F8149819AD3}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2D60D896-C1B0-49FC-982F-7A2A42AFAE3B}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2D60D896-C1B0-49FC-982F-7A2A42AFAE3B}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPCustParticipation HP ENVY 7640 series" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2E1B2A2D-78B0-4D73-8FE5-2862D95EA862}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2E1B2A2D-78B0-4D73-8FE5-2862D95EA862}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager" => not found
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{31CF335E-9627-457D-A420-F4D31A52AE97}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{31CF335E-9627-457D-A420-F4D31A52AE97}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{32066BAE-D550-49E2-B985-23BA607B9E7F}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{32066BAE-D550-49E2-B985-23BA607B9E7F}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\User_Feed_Synchronization-{0400E577-B205-4B95-8A53-A62BC0080D05}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{352E6CA0-7314-4DF4-89C4-682368D80D57}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{352E6CA0-7314-4DF4-89C4-682368D80D57}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Workplace Join\Automatic-Workplace-Join" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{36315F3B-38EF-4C94-A3F6-2E82B88B8828}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{36315F3B-38EF-4C94-A3F6-2E82B88B8828}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UMonitor Task" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{40514C21-6D01-45E7-9363-7AD17BD198EF}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{40514C21-6D01-45E7-9363-7AD17BD198EF}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\AdobeAAMUpdater-1.0-MicrosoftAccount-epm3aiaaicp@hotmail.com" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{4420EED0-2058-49E3-947D-DCB2C63FBDF0}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{4420EED0-2058-49E3-947D-DCB2C63FBDF0}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\WPD\SqmUpload_S-1-5-21-2104749463-3853623389-3174507623-1001" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{48331C60-F9B2-49A1-A7F8-FA42B28A2BE3}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{48331C60-F9B2-49A1-A7F8-FA42B28A2BE3}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Shell\FamilySafetyUpload" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{549D6698-51E3-4FEF-AB0B-83F40AD62587}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{549D6698-51E3-4FEF-AB0B-83F40AD62587}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Synaptics TouchPad Enhancements" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{566D7F8D-1E27-495C-8120-E1BC4E85D3FB}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{566D7F8D-1E27-495C-8120-E1BC4E85D3FB}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\launchtrayprocess" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{59A35734-B12D-4EAD-89A4-40904A130884}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{59A35734-B12D-4EAD-89A4-40904A130884}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Adobe Acrobat Update Task" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{5A3FB241-0B11-4EA5-BC66-0D9F1B406040}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{5A3FB241-0B11-4EA5-BC66-0D9F1B406040}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Customer Experience Improvement Program\BthSQM" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{6DFCB649-0769-4F83-BB10-F60F235F6D3D}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{6DFCB649-0769-4F83-BB10-F60F235F6D3D}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\SkyDrive\Idle Sync Maintenance Task" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{706FF831-C834-49A4-BCFF-36F1A622C9BC}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{706FF831-C834-49A4-BCFF-36F1A622C9BC}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Logon-5d" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{73C8C08D-1BA4-4E36-8007-71CDE8AB7810}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{73C8C08D-1BA4-4E36-8007-71CDE8AB7810}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\rundetector" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{76AF173E-88FB-4C66-9B97-D7953EF649A4}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{76AF173E-88FB-4C66-9B97-D7953EF649A4}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Customer Experience Improvement Program\Uploader" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{7D66CAE6-24B2-4AA2-9E43-CBD6CED436AB}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7D66CAE6-24B2-4AA2-9E43-CBD6CED436AB}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\PDVDServ Task" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{7F8F5B58-AAB9-4A22-A679-2042DAE54B7A}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7F8F5B58-AAB9-4A22-A679-2042DAE54B7A}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Optimize Start Menu Cache Files-S-1-5-21-2104749463-3853623389-3174507623-1001" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{872D0E53-FD2E-41E3-B431-698AF82882CE}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{872D0E53-FD2E-41E3-B431-698AF82882CE}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\SkyDrive\Routine Maintenance Task" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{92F676FC-E1D6-48FA-A590-A4C15E8F80A8}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{92F676FC-E1D6-48FA-A590-A4C15E8F80A8}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\WindowsUpdate\Scheduled Start With Network" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{9CA368BB-EEAF-44CF-B787-4CC6DCFED028}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9CA368BB-EEAF-44CF-B787-4CC6DCFED028}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HP AR Program Upload - deea35a010724b62ad077db4ea2b6660a764f3d5b998473f9dae371d0a3f47bc" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A1CB08BF-9BC1-4EC5-9A7F-6AC281AD7895}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A1CB08BF-9BC1-4EC5-9A7F-6AC281AD7895}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A5DCD255-227B-4474-98C7-749934431E5E}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A5DCD255-227B-4474-98C7-749934431E5E}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\WindowsUpdate\AUFirmwareInstall" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A72C3D8D-0012-4A4C-8FD2-7B58EAF3DB3B}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A72C3D8D-0012-4A4C-8FD2-7B58EAF3DB3B}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{AB5EC7F0-C7D9-4492-B4DE-ABF5CFA9EE92}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AB5EC7F0-C7D9-4492-B4DE-ABF5CFA9EE92}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{AB7161A2-147C-4309-BCE3-BF795C79E226}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AB7161A2-147C-4309-BCE3-BF795C79E226}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Remediation\AntimalwareMigrationTask" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{AFA9ACDD-3FA0-4953-BA0D-D1C52AD81D90}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AFA9ACDD-3FA0-4953-BA0D-D1C52AD81D90}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{B1C55C1B-B953-4879-8BD7-4DCD2AFE9FA8}" => not found
    "C:\WINDOWS\System32\Tasks\Norton 360\Norton 360 Error Processor" => not found
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Norton 360\Norton 360 Error Processor" => not found
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{BCDF7100-A2A7-45D0-B07C-3A49A0643C2E}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BCDF7100-A2A7-45D0-B07C-3A49A0643C2E}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Office\Office Automatic Updates" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Boot\{C4AE3C3E-C327-4689-B6FD-C11FB31AE88B}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C4AE3C3E-C327-4689-B6FD-C11FB31AE88B}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\NetCfg\BindingWorkItemQueueHandler" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{C9D881C2-F34A-4EA1-BA00-F74DEC375E64}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C9D881C2-F34A-4EA1-BA00-F74DEC375E64}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{CE2DE968-E342-40D7-9566-427D45E4A886}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{CE2DE968-E342-40D7-9566-427D45E4A886}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\PerfTrack\BackgroundConfigSurveyor" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{D2CBE38E-9CD6-43F5-9712-059DEA0AB26F}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D2CBE38E-9CD6-43F5-9712-059DEA0AB26F}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfig" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{E400185A-15EB-4045-B5B6-E7B694E30864}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{E400185A-15EB-4045-B5B6-E7B694E30864}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\WindowsUpdate\AUScheduledInstall" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{EE3BECDF-7C88-4DBD-AB93-5E091C10E467}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{EE3BECDF-7C88-4DBD-AB93-5E091C10E467}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxcontent" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{F891CB78-2EF4-477A-9471-7DBB9CE061C9}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F891CB78-2EF4-477A-9471-7DBB9CE061C9}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Optimize Start Menu Cache Files-S-1-5-21-2104749463-3853623389-3174507623-500" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{F8D69B69-5A6A-44CD-A569-86FD78AE31C7}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F8D69B69-5A6A-44CD-A569-86FD78AE31C7}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{F9495C7A-1965-4F36-A953-1B32EB754AEA}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F9495C7A-1965-4F36-A953-1B32EB754AEA}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\WindowsUpdate\AUSessionConnect" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{FADEC6D3-13ED-4CF5-B4A0-A41BECEB118F}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{FADEC6D3-13ED-4CF5-B4A0-A41BECEB118F}" => removed successfully
    "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Office\Office ClickToRun Service Monitor" => removed successfully
    HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C} => not found
    C:\ProgramData\Temp => ":56E2E879" ADS removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{9B2F2FE4-3BA0-4F5A-B7DA-1FD51D237974}" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{56F648BD-13CB-443E-A129-3E50E4DC01FB}" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{360B1854-C4B9-4380-9BAC-B1EEFFEB4B28}" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{EAA70778-1C84-4C8B-B0B2-C4DC1C3BBC5E}" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{F3DBA133-75B5-48A0-947F-259DCA975C3B}" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{31E6B8C2-1F75-40AA-94E4-A2382BA02DF7}" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{D7BAD455-DA1D-4081-9BF3-AC6B4E877068}" => removed successfully
    "HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{FEBBB5B8-4F7F-4250-8831-7C190CF0F3A9}" => removed successfully

    ========= ipconfig /flushdns =========


    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========= End of CMD: =========

    C:\Windows\System32\Drivers\etc\hosts => moved successfully
    Hosts restored successfully.

    =========== EmptyTemp: ==========

    BITS transfer queue => 11821056 B
    DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 37258401 B
    Java, Flash, Steam htmlcache => 1658 B
    Windows/system/drivers => 1666134004 B
    Edge => 20079162 B
    Chrome => 194224198 B
    Firefox => 23653441 B
    Opera => 0 B

    Temp, IE cache, history, cookies, recent:
    Default => 0 B
    Users => 0 B
    ProgramData => 0 B
    Public => 0 B
    systemprofile => 0 B
    systemprofile32 => 0 B
    LocalService => 132328 B
    NetworkService => 148826 B
    ChristineMcCormick.000 => 52261114 B

    RecycleBin => 0 B
    EmptyTemp: => 1.9 GB temporary data Removed.

    ================================

    The system needed a reboot.

    ==== End of Fixlog 17:41:50 ====

    Stage 1: Examining basic file system structure ...
    5376 file records processed.
    File verification completed.
    0 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    1 reparse records processed.
    6220 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    1 reparse records processed.

    Stage 3: Examining security descriptors ...
    Deleting an index entry with Id 152 from index $SDH of file 9.
    Cleaning up 1 unused index entries from index $SII of file 9.
    Cleaning up 1 unused index entries from index $SDH of file 9.
    Cleaning up 1 unused security descriptors.
    Security descriptor verification completed.
    423 data files processed.
    CHKDSK is verifying Usn Journal...
    Usn Journal verification completed.
    CHKDSK discovered free space marked as allocated in the volume bitmap.

    Windows has made corrections to the file system.
    No further action is required.

    26214399 KB total disk space.
    2392340 KB in 4683 files.
    1228 KB in 424 indexes.
    0 KB in bad sectors.
    72131 KB in use by the system.
    65536 KB occupied by the log file.
    23748700 KB available on disk.

    4096 bytes in each allocation unit.
    6553599 total allocation units on disk.
    5937175 allocation units available on disk.
     
    Tony D, Oct 26, 2019
    #3
  5. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,830
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi Tony,

    Give it a day or 2 to make sure there's no further issues, then let me know.
     
    starbuck, Oct 27, 2019
    #4
  6. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,103
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Friday night I left it on. I checked it on Saturday morning and it came back to life as it should. It's been good.

    Thanks for your help.:)
     
    Tony D, Oct 27, 2019
    #5
  7. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,830
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    No problem at all Tony.
     
    starbuck, Oct 27, 2019
    #6
    Tony D likes this.

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