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PC restarts when loading performance heavy games. Please help!

Discussion in 'BSOD, App Crashes and Hangs' started by billmbay, Aug 30, 2023.

  1. billmbay

    billmbay

    Joined:
    Aug 30, 2023
    Messages:
    1
    Operating System:
    Windows 10
    Last year I build my first PC. It contains a ROG Strix B550-F motherboard, an AMD RX 6700-XT gpu, an AMD Ryzen 7 5700X cpu, 16 GB DDR4 RAM, 1TB SSD, and a Thermaltake Toughpower GX2 700W psu. It runs on Windows 11.


    Whenever I try loading performance heavy games such as COD Cold War or Apex, my PC will restart almost immediately or shortly after attempting to load the game. Otherwise, my PC runs smoothly. Temps seem adequate, as there are plenty of fans in the case. Also, all drivers are up to date to my knowledge. I’m thinking there is faulty hardware, or I need a larger psu. I’m not very knowledgeable with PC’s, so any help diagnosing this issue is appreciated. I can add more info if needed, thanks!
     
    billmbay, Aug 30, 2023
    #1
  3. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,062
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hello and welcome Billmbay. Can we call you Bill?

    Sounds like it may be a heat or PSU issue. Could also be a RAM issue.

    It would be better to get a reading on what the actual temperatures are.

    To check for RAM, remove some of the RAM modules and see if the problem persists or changes.
     
    Tony D, Aug 30, 2023
    #2
    IJAC likes this.
  4. IJAC

    IJAC Super-Moderator Super Moderators

    Joined:
    May 8, 2017
    Messages:
    886
    Location:
    Here
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    I have a Asus prime Z270A MB
    CPU:
    Intel i5 Quad core
    Memory:
    Rip Jaw 32 GB
    Hard Drive:
    Samsung Evo 500 GB SS
    Graphics Card:
    Radeon R7 260X/360
    Power Supply:
    750 Watt Corsair
    To add to Tony's post what size power supply do you have and what brand is it? Your graphics card is pulling around 230 watts so you need some over head for the rest if your hardware. Did it do this on any other games also? You can download a program called Speccy it will give you all your specs on your computer if you need to.
     
    IJAC, Aug 31, 2023
    #3
    Tony D likes this.
  5. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,062
    Location:
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    Operating System:
    Windows XP Professional
    Tony D, Aug 31, 2023
    #4
    IJAC likes this.
  6. IJAC

    IJAC Super-Moderator Super Moderators

    Joined:
    May 8, 2017
    Messages:
    886
    Location:
    Here
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    I have a Asus prime Z270A MB
    CPU:
    Intel i5 Quad core
    Memory:
    Rip Jaw 32 GB
    Hard Drive:
    Samsung Evo 500 GB SS
    Graphics Card:
    Radeon R7 260X/360
    Power Supply:
    750 Watt Corsair
    Thanks Tony I forgot to put that in.
     
    IJAC, Aug 31, 2023
    #5
    Tony D likes this.
: Psu issue, faulty hardware, PC restarts

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