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No Sound Out From Rear Of CPU Jack But Headphones OK

Discussion in 'Sound Card' started by timh1111, May 12, 2018.

  1. timh1111

    timh1111 Registered Members

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    Hi again all! :) So as many of you know, I just received my CPU back from Dell repair and it seems to be running ok...BUT the problem I have now is my external speaker system (Consists of 2 speakers and a woofer) only seem to work when plugged into the headphone jack in the front panel of the CPU. I ran the troubleshooter and selected it as the default speakers (as opposed the the monitor speakers) and the return is that it is working normally. Not so much as when plugged into the rear jack (green plug to green jack) there is not sound. Anyone have ideas on what to check? You guys are the BEST! Cheers from across the pond...
     
  2. Tony D

    Tony D Super-Moderator Super Moderators

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    Well, that's strange. When you plugged the speakers into the green jack on the back of your computer, it should have worked. With Dell, there's usually a pop up window asking what you plugged into. Asking other techs here for opinions.
     
  3. timh1111

    timh1111 Registered Members

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    And it did Tony. I chose the "Line In" option but no luck.
     
  4. Tony D

    Tony D Super-Moderator Super Moderators

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    The "Line In" is not the green connector. Are you sure you plugged the speakers into the green connector?
     
  5. timh1111

    timh1111 Registered Members

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    This is the pop-up I get when I plug the speakers into the rear green jack Tony (see attached pic). Tried both and no output to the speakers.
     

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  6. Tony D

    Tony D Super-Moderator Super Moderators

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    How about that. Did you try the Side speaker out? The Line in is definitely the wrong choice.
     
  7. timh1111

    timh1111 Registered Members

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    Yep, like I said in the OP...tried both...nothing!
     
  8. Tony D

    Tony D Super-Moderator Super Moderators

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    Don't know what's going on there. I haven't seen a side speaker out option before. Usually it says front or rear speaker.
     
  9. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    You need to choose analog, back panel, unless you have a sound card, in which case you would choose digital.
    Click on Speaker Setup.
    Your screenshot which shows "side speaker out" indicates your built in monitor speakers.
     
    Seth Anthony and Tony D like this.

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