my mom service provider recently improved their inter net service. use to be 60mb down now speeds can be up to 400mb down. she has been having problems and had them come out and check the service. the technician said that it's her network card can't handle the new speeds she should get a 10/100/1000 mb card, and that she also should get a video card, the graphic are integrated and even before they upgraded their service she had problem from time to time with it. i've tried to find info on the net, no luck. HP won't even talk to me about it. just keeps on want me to use the detect tool or automated chat bot. Model # of computer is CQ2014 her ethernet card now is a 10/100mb : Qualcomm Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.30) i've opened the the tower and it appears to only have one slot for PCI-E. also the network card/adapter plug looks to be integrated into the motherboard. so if i had to choose between graphics and network i'll go with network. any help would be greatly appreciated.