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My PC crash very often (DPC_WATCHDOG_VIOLATION) even after updating my drivers

Discussion in 'BSOD, App Crashes and Hangs' started by Max6785, Jan 28, 2018.

  1. Max6785

    Max6785

    Joined:
    Jan 28, 2018
    Messages:
    5
    Operating System:
    Windows 8
    Hello everyone

    Since a few days i have crashes with the message DPC_WATCHDOG_VIOLATION.
    It happens when i play games, but also when i am just browsing or even when i'm not using my PCI updated all my drivers, the issue is the same
    I re installed my NVIDIA drivers with DDU, the issue is still here. I also disabled quick start up.
    I really don't know what to do now, any help is welcome

    Informations :

    Windows 8.1

    Power Supply : Corsair CP-9020098-EU VS Series VS650 ATX/EPS 80 PLUS 650W

    CPU : AMD FX 6300
    graphic card : Nvidia 1060 6G gygabyte
    Mother board : MSI
    mother board : 970A-G43
    Socket AM3+
    Chipset AMD 970
    Slots memory 4

    Moreover, in the event viewer of Windows there is : "kernel power" 41 (63)

    Here is the Whocrashed report :


    System Information (local)


    Computer name: ARKANE
    Windows version: Windows 8.1 , 6.3, build: 9600
    Windows dir: C:\windows
    Hardware: MS-7693, MSI, 970A-G43 (MS-7693)
    CPU: AuthenticAMD AMD FX(tm)-6300 Six-Core Processor AMD586, level: 21
    6 logical processors, active mask: 63
    RAM: 8535420928 bytes total




    Crash Dump Analysis


    Crash dumps are enabled on your computer.

    Crash dump directories:
    C:\windows
    C:\windows\Minidump

    On Tue 23/01/2018 15:06:42 your computer crashed or a problem was reported
    crash dump file: C:\windows\Minidump\012318-20875-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x154EA0)
    Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0)
    Error: DPC_WATCHDOG_VIOLATION
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Tue 23/01/2018 15:06:42 your computer crashed or a problem was reported
    crash dump file: C:\windows\MEMORY.DMP
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x28616b)
    Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0)
    Error: DPC_WATCHDOG_VIOLATION
    file path: C:\windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 390.65
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 390.65
    Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 390.65 , NVIDIA Corporation).
    Google query: nvlddmkm.sys NVIDIA Corporation DPC_WATCHDOG_VIOLATION



    On Mon 22/01/2018 22:20:58 your computer crashed or a problem was reported
    crash dump file: C:\windows\Minidump\012218-51640-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x154EA0)
    Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
    Error: DPC_WATCHDOG_VIOLATION
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sun 21/01/2018 22:23:28 your computer crashed or a problem was reported
    crash dump file: C:\windows\Minidump\012118-33562-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x154EA0)
    Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
    Error: DPC_WATCHDOG_VIOLATION
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sun 21/01/2018 20:57:46 your computer crashed or a problem was reported
    crash dump file: C:\windows\Minidump\012118-27203-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x154EA0)
    Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0)
    Error: DPC_WATCHDOG_VIOLATION
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    Thanks in advance for your help
     
    Last edited: Jan 28, 2018
  2. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    4,709
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hello Max. The error indicates a time out. Some piece of hardware didn't respond in the acceptable amount of time. The crash report suggests either a driver, hardware, or overheated processor.

    My assumption is that you built this machine and have a good deal of computer hardware knowledge.

    You said you updated your drivers. That's good. Check the temperature on your CPU. If all looks good, try a System Restore to a date prior to the problem because there may be a conflict with recently installed software, including drivers.
     
    Last edited: Jan 28, 2018
  3. Max6785

    Max6785

    Joined:
    Jan 28, 2018
    Messages:
    5
    Operating System:
    Windows 8
    Hello and thank you for the answer. I didn't build the PC but i did add a graphic card and a power supply you are right.

    I will restore my PC to a date prior the crashes tomorrow, i'll let you know the results. Thanks a lot
     
  4. Max6785

    Max6785

    Joined:
    Jan 28, 2018
    Messages:
    5
    Operating System:
    Windows 8
    I did a restore to a date before the crashes, the issue is still here. My CPU temperature is around 40°C

    Any ideas ?

    Thanks
     
  5. Tony D

    Tony D Administrator Administrator

    Joined:
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    Messages:
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    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Well, let's see. You've updated the NVIDIA driver. You also restored the computer to a time before the problem started. That's pretty much says the problem is not with the software. Let's look at hardware.

    The CPU temp is good. What's left? My thought is that you may have a hardware problem with that video card. Can you get a temperature reading on that card? Maybe it's getting a bit too warm.
     
  6. Max6785

    Max6785

    Joined:
    Jan 28, 2018
    Messages:
    5
    Operating System:
    Windows 8
    My graphic card temperature is around 35°C.
    I think that the issue may come from my PSU.
    Can i try with this PSU to see : Bequiet 450W SYSTEM POWER 7 Model : BQ SU7-450W, is it powerfull enough ?
     
  7. Tony D

    Tony D Administrator Administrator

    Joined:
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    Messages:
    4,709
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    PSU - that's a good idea. However, that 450W supply won't do the trick. Your graphic card wants 400W just for itself.
     
  8. Max6785

    Max6785

    Joined:
    Jan 28, 2018
    Messages:
    5
    Operating System:
    Windows 8
  9. Tony D

    Tony D Administrator Administrator

    Joined:
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    Messages:
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    Location:
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    Operating System:
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    Maybe. Let's wait for other opinions on that PSU.
     
  10. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    That Seasonic PSU is still way too small, if your GPU needs 400Watts max.
    That is a demanding GPU.
    The OS requires around 300-350 Watts to operate properly.
    My calculation, you would need a PSU in the 700-800 Watt range.
     
    Tony D likes this.
  11. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,271
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    The recommendation is for a 400 watt power supply, minimum.
    However, in this case, bigger is better.
     
  12. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    I always buy PSU's around 700 Watts. They all lose performance over time, some quicker than others.
    Down the road, if you add a stronger card, or two GPU's, you are covered.
    Seasonic, is a good brand.
     

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