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Mouse issue, so annoying.

Discussion in 'Windows 10' started by Tony Loly, Jan 3, 2023.

  1. Tony Loly

    Tony Loly Registered Members

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    Am having problems with controlling my mouse. It flickers on & off & moves the page without being asked, has a mind of its own!
    It is wireless on my HP desktop PC running windows 11. I have tried another mouse but the issue remains so think it is not a hardware issue. Only had issue since windows 11, 10 seemed ok.
    Have had this problem on two previous occasions.............
    https://computerhelpforums.com/threads/mouse-problem.54662/
    Can anyone offer advice please?
     
    Tony Loly, Jan 3, 2023
    #1
  3. Tony D

    Tony D Administrator Administrator

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    Is this also a wireless mouse? If it is, try a wired mouse.
     
    Tony D, Jan 3, 2023
    #2
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  4. Tony Loly

    Tony Loly Registered Members

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    Thanks Tony.
    No I dont have a wired mouse, can you still buy them?
    I think it is actually a Windows 11 problem. Someone said go back to 10 but dont begin to know how to do that.
     
    Last edited: Jan 3, 2023
    Tony Loly, Jan 3, 2023
    #3
  5. plodr

    plodr CHF Advisor CHF Advisers

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    Tony, your posts are contradictory. In your first post you said
    then in your 2nd post above mine you said
    So which is it?
     
    plodr, Jan 3, 2023
    #4
  6. Tony Loly

    Tony Loly Registered Members

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    Sorry, should read " I dont have a wired mouse ".
    Have edited it now.

    Thanks for spotting my silly error!!
     
    Tony Loly, Jan 3, 2023
    #5
  7. IJAC

    IJAC Super-Moderator Super Moderators

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    It could be very possible it is a driver issue. Yes you can still buy a wired mouse that are pretty cheap.
     
    IJAC, Jan 4, 2023
    #6
  8. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    I have had the same issue with a wireless mouse and Windows 11 on two laptops and a desktop running Windows 11.
    I reverted back to Win 10 on the desktop and one laptop.
    The other laptop I had to purchase a wired mouse for as it came with Win 11 and the option to revert wasn't there.
     
    allheart55 (Cindy E), Jan 4, 2023
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  9. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    To roll back to 10, open Settings - System - Recovery - Click on Go Back.
    Skip the update check, follow the on screen direction and go back to Windows 10.
    It takes several minutes to revert back to 10.
     
    allheart55 (Cindy E), Jan 4, 2023
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  10. Tony Loly

    Tony Loly Registered Members

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    Have bought a wired mouse & it seems ok at the moment but then some days the wireless one does too. Can I request that the thread remains open for a few days to see how I get on with this wired mouse & then take action as necessary?
    Thanks for instructions on going back to windows 10. Should I eventually need to do this can I ask what, if any, are the downsides?
     
    Tony Loly, Jan 4, 2023
    #9
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  11. Tony D

    Tony D Administrator Administrator

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    No worries. We can leave the thread open.
     
    Tony D, Jan 4, 2023
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  12. IJAC

    IJAC Super-Moderator Super Moderators

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    IJAC, Jan 5, 2023
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  13. Tony Loly

    Tony Loly Registered Members

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    Ok so I have given it a week using the wired mouse. At first all seemed well but now it is reacting just like the two wireless ones.
    Not sure what this tells me?
    Help please.
     
    Tony Loly, Jan 13, 2023
    #12
  14. Tony D

    Tony D Administrator Administrator

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    Interesting it is. What kind of a surface are you using with the mouse? They don't like shinny surfaces.
     
    Tony D, Jan 13, 2023
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  15. Tony Loly

    Tony Loly Registered Members

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    I don’t think it is a problem with the surface which is a matt black leather desk top.
    Some times just by restarting the pc it behaves itself again.
     
    Tony Loly, Jan 13, 2023
    #14
  16. Tony Loly

    Tony Loly Registered Members

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    This really is getting frustrating now. For instance I was drafting an email yesterday when the page just changed to something else for no reason. Obviously the " rogue " mouse had decided to click on something. Had to restart the email, three times !
    Tried to go back to windows 10 but the option is no longer their.
    Someone mentioned a driver issue but I don't know how to address that?
     
    Tony Loly, Jan 17, 2023
    #15
  17. Tony Loly

    Tony Loly Registered Members

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    So, it seems there is no solution.
    Can I just say thank you to those who tried to help me, much appreciated.
    Admin can close the thread now if they choose, but sadly, unresolved.
     
    Tony Loly, Jan 28, 2023
    #16
  18. IJAC

    IJAC Super-Moderator Super Moderators

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    Download and install a driver yourself
    1. In the search box on the taskbar, type device manager, then select Device Manager from the list of results.

    2. In the list of hardware categories, find the device that you want to update, and then double-click the device name.

    3. Click the Driver tab, click Update Driver, and then follow the instructions.
    Here is a good article on updating drivers for Logitech: https://www.systweak.com/blogs/how-to-update-logitech-mouse-driver-in-windows-10/
     
    IJAC, Jan 28, 2023
    #17
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  19. Tony Loly

    Tony Loly Registered Members

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    Thanks ijac for your suggestion & very clear instructions.
    I have followed them precisely but it returned a message " best drivers already installed " so as the problem persists I am running out of solutions sadly.
     
    Tony Loly, Jan 30, 2023
    #18
  20. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    Try inserting the mouse receiver into a different USB port.
     
    allheart55 (Cindy E), Jan 30, 2023
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  21. Tony Loly

    Tony Loly Registered Members

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    Thanks Cindy but I tried that.
     
    Tony Loly, Jan 31, 2023
    #20

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