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Microsoft Scam (health check)

Discussion in 'Malware Removal Help' started by DavidE, Jul 5, 2022.

  1. DavidE

    DavidE Registered Members

    Joined:
    Jul 3, 2022
    Messages:
    21
    Operating System:
    Windows 10
    This is what I have.
    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 05-07-2022
    Ran by David (05-07-2022 15:22:08)
    Running from C:\Users\18658\Desktop
    Microsoft Windows 10 Home Version 21H2 19044.1766 (X64) (2020-11-09 00:10:02)
    Boot Mode: Normal
    ==========================================================


    ==================== Accounts: =============================


    (If an entry is included in the fixlist, it will be removed.)

    Administrator (S-1-5-21-1991557041-3823649620-1655308396-500 - Administrator - Disabled)
    David (S-1-5-21-1991557041-3823649620-1655308396-1001 - Administrator - Enabled) => C:\Users\18658
    DefaultAccount (S-1-5-21-1991557041-3823649620-1655308396-503 - Limited - Disabled)
    defaultuser0 (S-1-5-21-1991557041-3823649620-1655308396-1000 - Limited - Disabled)
    Guest (S-1-5-21-1991557041-3823649620-1655308396-501 - Limited - Disabled)
    WDAGUtilityAccount (S-1-5-21-1991557041-3823649620-1655308396-504 - Limited - Disabled)

    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B}

    ==================== Installed Programs ======================

    (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    Adobe Acrobat DC (64-bit) (HKLM\...\{AC76BA86-1033-1033-7760-BC15014EA700}) (Version: 22.001.20142 - Adobe)
    Adobe Refresh Manager (HKLM-x32\...\{AC76BA86-0804-1033-1959-001824458876}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
    Capture NX 2 (HKLM\...\Capture NX 2) (Version: 2.4.7 - NIKON CORPORATION)
    Diskeeper 18 (HKLM\...\{12DA5C22-06B1-4935-BAC6-E54386B00DE5}) (Version: 20.0.1286.64 - Condusiv Technologies)
    Free Blu-ray Player 1.1.18 (HKLM-x32\...\{FFF6624F-BB23-479d-B99E-0394EAD7BC74}_is1) (Version: 1.1.18 - Blu-ray Master)
    Intel(R) Chipset Device Software (HKLM\...\{8C91A5EB-2C62-4A6D-8802-CC79FD2ED390}) (Version: 10.1.1.7 - Intel Corporation) Hidden
    Intel(R) Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel(R) Corporation) Hidden
    Intel(R) Rapid Storage Technology (HKLM\...\{205AE40D-8AD7-4F29-A430-DD2168DA562D}) (Version: 14.5.0.1081 - Intel Corporation) Hidden
    Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.5.0.1081 - Intel Corporation)
    Malwarebytes version 4.5.10.200 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.5.10.200 - Malwarebytes)
    Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.6168.9 - Waves Audio Ltd.) Hidden
    Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 103.0.1264.44 - Microsoft Corporation)
    Microsoft OneDrive (HKU\S-1-5-21-1991557041-3823649620-1655308396-1001\...\OneDriveSetup.exe) (Version: 22.121.0605.0002 - Microsoft Corporation)
    Microsoft Update Health Tools (HKLM\...\{7B1FCD52-8F6B-4F12-A143-361EA39F5E7C}) (Version: 3.67.0.0 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (HKLM-x32\...\{F8CFEB22-A2E7-3971-9EDA-4B11EDEFC185}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (HKLM-x32\...\{13A4EE12-23EA-3371-91EE-EFB36DDFFF3E}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.16.27012 (HKLM-x32\...\{67f67547-9693-4937-aa13-56e296bd40f6}) (Version: 14.16.27012.6 - Microsoft Corporation)
    Microsoft Visual C++ 2017 X86 Additional Runtime - 14.16.27012 (HKLM-x32\...\{DD6BC8D7-4582-4677-BAAC-4AB933E6C315}) (Version: 14.16.27012 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2017 X86 Minimum Runtime - 14.16.27012 (HKLM-x32\...\{7B77DE7F-5219-435E-9CE1-FC77F1D4CCAD}) (Version: 14.16.27012 - Microsoft Corporation) Hidden
    Mozilla Firefox (x64 en-US) (HKLM\...\Mozilla Firefox 102.0 (x64 en-US)) (Version: 102.0 - Mozilla)
    Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 72.0.1 - Mozilla)
    Mozilla Thunderbird (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 91.11.0 (x86 en-US)) (Version: 91.11.0 - Mozilla)
    Nikon Message Center (HKLM-x32\...\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}) (Version: 0.92.000 - Nikon)
    Nikon Message Center 2 (HKLM-x32\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.4.1 - Nikon Corporation)
    NVIDIA Graphics Driver 456.71 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 456.71 - NVIDIA Corporation)
    Picture Control Utility (HKLM-x32\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.1.0 - Nikon)
    Picture Control Utility x64 (HKLM\...\{11953C65-BB4E-4CA4-B0F0-2600A4B20040}) (Version: 1.5.1 - Nikon)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7544 - Realtek Semiconductor Corp.)
    ScreenHunter 7.0 Free (HKLM-x32\...\ScreenHunter 7.0 Free_is1) (Version: 7.0.349 - Wisdom Software Inc.)
    Spyder5Pro (HKLM-x32\...\Spyder5Pro) (Version: - )
    VLC media player (HKLM\...\VLC media player) (Version: 3.0.12 - VideoLAN)
    Windows PC Health Check (HKLM\...\{6798C408-2636-448C-8AC6-F4E341102D27}) (Version: 3.6.2204.08001 - Microsoft Corporation)
    WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 35.5.2017.8 - Ruiware)

    Packages:
    =========
    Candy Crush Friends -> C:\Program Files\WindowsApps\king.com.CandyCrushFriends_1.84.4.0_x64__kgqvnymyfvs32 [2022-07-05] (king.com)
    DVD Player - FREE -> C:\Program Files\WindowsApps\21336V3TApps.DVDPlayer-FREE_1.2.6.0_x86__bzg06mxvgh4fa [2022-05-28] (V3TApps)
    Farm Heroes Saga -> C:\Program Files\WindowsApps\king.com.FarmHeroesSaga_5.83.3.0_x64__kgqvnymyfvs32 [2022-06-17] (king.com)
    Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2020-01-12] (Microsoft Corporation) [MS Ad]
    Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2020-01-12] (Microsoft Corporation) [MS Ad]
    Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.13.5310.0_x64__8wekyb3d8bbwe [2022-06-07] (Microsoft Studios) [MS Ad]
    NVIDIA Control Panel -> C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.962.0_x64__56jybvy8sckqj [2022-01-17] (NVIDIA Corp.)
    Photos Add-on -> C:\Program Files\WindowsApps\Microsoft.Windows.Photos.DLC.Main_2021.39122.10110.0_x64__8wekyb3d8bbwe [2021-12-25] (Microsoft Corporation)
    Photos Media Engine Add-on -> C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_1.0.0.0_x64__8wekyb3d8bbwe [2020-04-05] (Microsoft Corporation)
    XLSX Viewer Free -> C:\Program Files\WindowsApps\62307pauljohn.XLSXViewerFree_1.1.0.2_x86__7sv5v3m8wq0b2 [2021-11-08] (pauljohn)

    ==================== Custom CLSID (Whitelisted): ==============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2022-05-16] (Malwarebytes Inc. -> Malwarebytes)
    ContextMenuHandlers5: [NvCplDesktopContext] -> {3D1975AF-48C6-4f8e-A182-BE0E08FA86A9} => C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\nvshext.dll [2020-10-07] (NVIDIA Corporation -> NVIDIA Corporation)
    ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2022-05-16] (Malwarebytes Inc. -> Malwarebytes)

    ==================== Codecs (Whitelisted) ====================

    ==================== Shortcuts & WMI ========================

    ==================== Loaded Modules (Whitelisted) =============

    2016-05-31 18:40 - 2017-08-17 16:54 - 000096256 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\Appearance Pak.dll
    2016-05-31 18:40 - 2017-08-17 16:54 - 000316928 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\CGamma.dll
    2016-05-31 18:40 - 2017-08-17 16:54 - 000088576 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\Crypto.dll
    2016-05-31 18:40 - 2017-08-17 16:54 - 000095232 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\CSensor.dll
    2016-05-31 18:40 - 2017-08-17 16:54 - 000013824 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\Internet Encodings.dll
    2016-05-31 18:40 - 2017-08-17 16:54 - 001865216 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\RBGUIFramework.dll
    2016-05-31 18:40 - 2017-08-17 16:54 - 005340672 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\RBScript.dll
    2016-05-31 18:40 - 2017-08-17 16:54 - 000090112 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\RegEx.dll
    2016-05-31 18:40 - 2017-08-17 16:54 - 000031744 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\Shell.dll
    2016-05-31 18:40 - 2017-08-17 16:54 - 000293376 _____ () [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility Libs\XML.dll
    2020-01-12 16:59 - 2016-04-26 14:10 - 000116908 _____ () [File not signed] C:\Program Files (x86)\ScreenHunter 7.0 Free\libgcc_s_dw2-1.dll
    2018-06-07 15:24 - 2018-06-07 15:24 - 000028672 _____ () [File not signed] C:\Program Files\Condusiv Technologies\Diskeeper\boost_chrono-vc110-mt-1_54.dll
    2018-06-07 15:24 - 2018-06-07 15:24 - 000050176 _____ () [File not signed] C:\Program Files\Condusiv Technologies\Diskeeper\boost_date_time-vc110-mt-1_54.dll
    2018-06-07 15:24 - 2018-06-07 15:24 - 000116224 _____ () [File not signed] C:\Program Files\Condusiv Technologies\Diskeeper\boost_filesystem-vc110-mt-1_54.dll
    2018-06-07 15:24 - 2018-06-07 15:24 - 000637952 _____ () [File not signed] C:\Program Files\Condusiv Technologies\Diskeeper\boost_log-vc110-mt-1_54.dll
    2018-06-07 15:24 - 2018-06-07 15:24 - 000019456 _____ () [File not signed] C:\Program Files\Condusiv Technologies\Diskeeper\boost_system-vc110-mt-1_54.dll
    2018-06-07 15:24 - 2018-06-07 15:24 - 000098304 _____ () [File not signed] C:\Program Files\Condusiv Technologies\Diskeeper\boost_thread-vc110-mt-1_54.dll
    2018-06-07 15:24 - 2018-06-07 15:24 - 000187392 _____ (Condusiv Technologies) [File not signed] C:\Program Files\Condusiv Technologies\Diskeeper\DkTabProvider.dll
    2016-05-31 18:40 - 2015-04-13 08:12 - 000053248 _____ (Datacolor) [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\dccmtr.dll
    2015-06-23 20:00 - 2015-06-23 20:00 - 000285696 _____ (Intel Corporation) [File not signed] [File is in use] C:\Program Files\Intel\Intel(R) Rapid Storage Technology\PsiData.dll
    2015-06-23 20:00 - 2015-06-23 20:00 - 000562688 _____ (Intel Corporation) [File not signed] C:\Program Files\Intel\Intel(R) Rapid Storage Technology\ISDI2.dll
    2018-06-07 15:24 - 2018-06-07 15:24 - 002267648 _____ (The OpenSSL Project, hxxp://www.openssl.org/) [File not signed] C:\Program Files\Condusiv Technologies\Diskeeper\LIBEAY32.dll
    2018-06-07 15:24 - 2018-06-07 15:24 - 000356352 _____ (The OpenSSL Project, hxxp://www.openssl.org/) [File not signed] C:\Program Files\Condusiv Technologies\Diskeeper\SSLEAY32.dll

    ==================== Alternate Data Streams (Whitelisted) ========

    ==================== Safe Mode (Whitelisted) ==================

    (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"

    ==================== Association (Whitelisted) =================

    ==================== Internet Explorer (Whitelisted) ==========


    ==================== Hosts content: =========================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2019-03-19 00:49 - 2019-03-19 00:49 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts

    ==================== Other Areas ===========================

    (Currently there is no automatic fix for this section.)

    HKU\S-1-5-21-1991557041-3823649620-1655308396-1001\Control Panel\Desktop\\Wallpaper -> c:\windows\web\wallpaper\windows\img0.jpg
    DNS Servers: 192.168.1.1
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: )
    Windows Firewall is enabled.

    ==================== MSCONFIG/TASK MANAGER disabled items ==

    ==================== FirewallRules (Whitelisted) ================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    FirewallRules: [{E9003BC6-5530-42D4-BC11-C4E2FBC6108E}] => (Block) C:\program files\videolan\vlc\vlc.exe (VideoLAN -> VideoLAN)
    FirewallRules: [{2734A971-10DF-4A63-8E5B-682422B91A0D}] => (Block) C:\program files\videolan\vlc\vlc.exe (VideoLAN -> VideoLAN)
    FirewallRules: [UDP Query User{B55DD7FA-CDE0-4DC4-A249-046697F2DB2A}C:\program files\videolan\vlc\vlc.exe] => (Allow) C:\program files\videolan\vlc\vlc.exe (VideoLAN -> VideoLAN)
    FirewallRules: [TCP Query User{EEB85608-F4B2-4F96-9846-DFA8C82E880D}C:\program files\videolan\vlc\vlc.exe] => (Allow) C:\program files\videolan\vlc\vlc.exe (VideoLAN -> VideoLAN)
    FirewallRules: [{042871FF-1B48-485C-B6FB-1F21D6DFBF84}] => (Allow) C:\Program Files\Condusiv Technologies\Diskeeper\DKService.exe (CONDUSIV TECHNOLOGIES -> Condusiv Technologies)
    FirewallRules: [{7A4D98C3-380F-4627-A8A9-2FD4D521C518}] => (Allow) C:\Program Files\Condusiv Technologies\Diskeeper\DKService.exe (CONDUSIV TECHNOLOGIES -> Condusiv Technologies)
    FirewallRules: [{FF7DC0D5-F447-4ED4-A97D-12FCFDA986DE}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
    FirewallRules: [{4A97556B-FD5B-4D17-8781-823EF2551D23}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
    FirewallRules: [{2831E52D-3A35-4C62-8A96-8F290DB4993C}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.85.3409.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
    FirewallRules: [{7E9CEA95-B59A-494C-B9EA-EC928590E694}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.85.3409.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
    FirewallRules: [{0771C084-A706-400E-87E3-8DE931E57F8A}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.85.3409.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)
    FirewallRules: [{2FED3B3D-673F-4869-872A-1B6C8DA7D6EE}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.85.3409.0_x86__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl -> Skype Technologies S.A.)

    ==================== Restore Points =========================

    16-06-2022 15:20:04 Windows Modules Installer
    24-06-2022 20:16:39 Scheduled Checkpoint
    03-07-2022 20:21:06 Scheduled Checkpoint

    ==================== Faulty Device Manager Devices ============

    Name: Dell Wireless 1703 802.11b|g|n (2.4GHz)
    Description: Dell Wireless 1703 802.11b|g|n (2.4GHz)
    Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
    Manufacturer: Qualcomm Atheros Communications Inc.
    Service: athr
    Problem: : This device cannot start. (Code10)
    Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
    On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


    ==================== Event log errors: ========================

    Application errors:
    ==================
    Error: (07/05/2022 11:09:58 AM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
    Description: The storage optimizer couldn't complete retrim on Photo Copies (R:) (D:) because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

    Error: (06/29/2022 09:16:41 PM) (Source: VSS) (EventID: 13) (User: )
    Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
    ]

    Error: (06/28/2022 06:10:59 PM) (Source: VSS) (EventID: 8193) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
    .

    Error: (06/28/2022 06:10:59 PM) (Source: VSS) (EventID: 13) (User: )
    Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
    ]

    Error: (06/28/2022 10:41:53 AM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
    Description: The storage optimizer couldn't complete retrim on Photo Copies (R:) (D:) because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

    Error: (06/28/2022 10:06:06 AM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
    Description: The storage optimizer couldn't complete retrim on Photo Copies (R:) (D:) because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

    Error: (06/26/2022 09:20:17 PM) (Source: VSS) (EventID: 8193) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
    .

    Error: (06/26/2022 09:20:17 PM) (Source: VSS) (EventID: 13) (User: )
    Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
    ]


    System errors:
    =============
    Error: (07/05/2022 10:51:45 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The UltraViewService service failed to start due to the following error:
    The system cannot find the file specified.

    Error: (07/05/2022 10:51:28 AM) (Source: athr) (EventID: 5003) (User: )
    Description: Dell Wireless 1703 802.11b|g|n (2.4GHz) : Could not find a network adapter.

    Error: (07/04/2022 09:47:36 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The UltraViewService service failed to start due to the following error:
    The system cannot find the file specified.

    Error: (07/04/2022 09:47:31 AM) (Source: athr) (EventID: 5003) (User: )
    Description: Dell Wireless 1703 802.11b|g|n (2.4GHz) : Could not find a network adapter.

    Error: (07/03/2022 03:08:41 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The UltraViewService service failed to start due to the following error:
    The system cannot find the file specified.

    Error: (07/03/2022 03:08:33 PM) (Source: athr) (EventID: 5003) (User: )
    Description: Dell Wireless 1703 802.11b|g|n (2.4GHz) : Could not find a network adapter.

    Error: (07/03/2022 09:56:37 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
    Description: The UltraViewService service failed to start due to the following error:
    The system cannot find the file specified.

    Error: (07/03/2022 09:56:33 AM) (Source: athr) (EventID: 5003) (User: )
    Description: Dell Wireless 1703 802.11b|g|n (2.4GHz) : Could not find a network adapter.


    Windows Defender:
    ================Event[0]:

    Date: 2022-06-29 21:16:41
    Description:
    Microsoft Defender Antivirus Real-Time Protection feature has encountered an error and failed.
    Feature: Network Inspection System
    Error Code: 0x8007045b
    Error description: A system shutdown is in progress.
    Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the device.

    Date: 2022-03-12 21:05:50
    Description:
    Microsoft Defender Antivirus Real-Time Protection feature has encountered an error and failed.
    Feature: Network Inspection System
    Error Code: 0x8007045b
    Error description: A system shutdown is in progress.
    Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the device.

    Date: 2022-02-03 09:50:02
    Description:
    Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
    New security intelligence Version: 1.357.42.0
    Previous security intelligence Version: 1.355.2880.0
    Update Source: User
    Security intelligence Type: AntiSpyware
    Update Type: Full
    Current Engine Version: 1.1.18900.2
    Previous Engine Version: 1.1.18800.4
    Error code: 0x80070002
    Error description: The system cannot find the file specified.

    Date: 2022-02-03 09:50:02
    Description:
    Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
    New security intelligence Version: 1.357.42.0
    Previous security intelligence Version: 1.355.2880.0
    Update Source: User
    Security intelligence Type: AntiVirus
    Update Type: Full
    Current Engine Version: 1.1.18900.2
    Previous Engine Version: 1.1.18800.4
    Error code: 0x80070002
    Error description: The system cannot find the file specified.

    Date: 2022-02-03 09:50:02
    Description:
    Microsoft Defender Antivirus has encountered an error trying to update the engine.
    New Engine Version: 1.1.18900.2
    Previous Engine Version: 1.1.18800.4
    Error Code: 0x80070002
    Error description: The system cannot find the file specified.

    CodeIntegrity:
    ===============
    Date: 2022-07-05 11:09:57
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume2\Program Files\Avast Software\Avast\aswAMSI.dll that did not meet the Windows signing level requirements.

    Date: 2022-07-05 10:52:53
    Description:
    Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume2\Program Files\Avast Software\Avast\aswAMSI.dll that did not meet the Microsoft signing level requirements.


    ==================== Memory info ===========================

    BIOS: Dell Inc. A14 05/31/2019
    Motherboard: Dell Inc. 0KWVT8
    Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
    Percentage of memory in use: 52%
    Total physical RAM: 16335.18 MB
    Available physical RAM: 7821.59 MB
    Total Virtual: 18767.18 MB
    Available Virtual: 6880.81 MB

    ==================== Drives ================================

    Drive c: () (Fixed) (Total:464.69 GB) (Free:354.67 GB) (Model: WDC WDS500G2B0A-00SM50) NTFS
    Drive d: (Photo Copies (R:)) (Fixed) (Total:465.76 GB) (Free:217.51 GB) (Model: WDC WD5003ABYX-01WERA1) NTFS

    \\?\Volume{c84e78f4-0000-0000-0000-100000000000}\ (System Reserved) (Fixed) (Total:0.57 GB) (Free:0.12 GB) NTFS
    \\?\Volume{c84e78f4-0000-0000-0000-805074000000}\ () (Fixed) (Total:0.5 GB) (Free:0.08 GB) NTFS

    ==================== MBR & Partition Table ====================

    ==========================================================
    Disk: 0 (MBR Code: Windows 7/8/10) (Size: 465.8 GB) (Disk ID: C84E78F4)
    Partition 1: (Active) - (Size=579 MB) - (Type=07 NTFS)
    Partition 2: (Not Active) - (Size=464.7 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=514 MB) - (Type=27)

    ==========================================================
    Disk: 1 (MBR Code: Windows 7 or Vista) (Size: 465.8 GB) (Disk ID: A6DEC461)
    Partition 1: (Active) - (Size=465.8 GB) - (Type=07 NTFS)

    ==================== End of Addition.txt =======================
     
  2. DavidE

    DavidE Registered Members

    Joined:
    Jul 3, 2022
    Messages:
    21
    Operating System:
    Windows 10
    I think this is the 2nd part.
    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 05-07-2022
    Ran by David (administrator) on DESKTOP-NLL7OOS (Dell Inc. XPS 8700) (05-07-2022 15:21:01)
    Running from C:\Users\18658\Desktop
    Loaded Profiles: David
    Platform: Microsoft Windows 10 Home Version 21H2 19044.1766 (X64) Language: English (United States)
    Default browser: FF
    Boot Mode: Normal

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (C:\Program Files\Condusiv Technologies\Diskeeper\DKService.exe ->) (CONDUSIV TECHNOLOGIES -> Condusiv Technologies) C:\Program Files\Condusiv Technologies\Diskeeper\BenefitsPopup.exe
    (C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe ->) (Malwarebytes Inc. -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
    (C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe ->) (Realtek Semiconductor Corp -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe <2>
    (explorer.exe ->) ((c)2017 Datacolor) [File not signed] C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility.exe
    (explorer.exe ->) (Mozilla Corporation -> Mozilla Corporation) C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe <4>
    (explorer.exe ->) (Realtek Semiconductor Corp -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
    (explorer.exe ->) (Ruiware, LLC -> Ruiware) C:\Program Files (x86)\WinPatrol\WinPatrol\WinPatrol.exe
    (explorer.exe ->) (Wisdom Software Inc. -> Wisdom Software Inc.) C:\Program Files (x86)\ScreenHunter 7.0 Free\ScreenHunter7Free.exe
    (Intel Corporation - Rapid Storage Technology -> Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    (Mozilla Corporation -> Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe <26>
    (services.exe ->) (Adobe Inc. -> Adobe Inc.) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    (services.exe ->) (Avast Software s.r.o. -> AVAST Software) C:\Program Files\Avast Software\Avast\wsc_proxy.exe
    (services.exe ->) (CONDUSIV TECHNOLOGIES -> Condusiv Technologies) C:\Program Files\Condusiv Technologies\Diskeeper\DKService.exe
    (services.exe ->) (Intel Corporation - Rapid Storage Technology -> Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    (services.exe ->) (Malwarebytes Inc. -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
    (services.exe ->) (NVIDIA Corporation -> NVIDIA Corporation) C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\Display.NvContainer\NVDisplay.Container.exe <2>
    (services.exe ->) (Realtek Semiconductor Corp -> Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
    (svchost.exe ->) (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe
    (svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe
    (svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\dllhost.exe <2>
    (svchost.exe ->) (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\smartscreen.exe

    ==================== Registry (Whitelisted) ===================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [322472 2015-06-23] (Intel Corporation - Rapid Storage Technology -> Intel Corporation)
    HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8504064 2015-08-30] (Realtek Semiconductor Corp -> Realtek Semiconductor)
    HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1402624 2015-08-30] (Realtek Semiconductor Corp -> Realtek Semiconductor)
    HKLM-x32\...\Run: [Nikon Message Center 2] => C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe [612304 2019-11-18] (NIKON CORPORATION -> Nikon Corporation)
    HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiSpyware] Restriction <==== ATTENTION
    HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiVirus] Restriction <==== ATTENTION
    HKU\S-1-5-21-1991557041-3823649620-1655308396-1001\...\Run: [WinPatrol] => C:\Program Files (x86)\WinPatrol\WinPatrol\winpatrol.exe [1223560 2017-05-07] (Ruiware, LLC -> Ruiware)
    Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ScreenHunter 7.0 Free.lnk [2020-01-12]
    ShortcutTarget: ScreenHunter 7.0 Free.lnk -> C:\Program Files (x86)\ScreenHunter 7.0 Free\ScreenHunter7Free.exe (Wisdom Software Inc. -> Wisdom Software Inc.)
    Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SpyderUtility.lnk [2020-01-20]
    ShortcutTarget: SpyderUtility.lnk -> C:\Program Files (x86)\Datacolor\Spyder5Pro\Utility\SpyderUtility.exe ((c)2017 Datacolor) [File not signed]

    ==================== Scheduled Tasks (Whitelisted) ============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    Task: {154ED7A2-01C9-48C0-8775-F09BB9394047} - System32\Tasks\Mozilla\Firefox Default Browser Agent 308046B0AF4A39CB => C:\Program Files\Mozilla Firefox\default-browser-agent.exe do-task "308046B0AF4A39CB"
    Task: {CD525FD3-0F2C-4896-BDDE-9D2FD8E33E4A} - System32\Tasks\Mozilla\Firefox Background Update 308046B0AF4A39CB => C:\Program Files\Mozilla Firefox\firefox.exe --MOZ_LOG sync,prependheader,timestamp,append,maxsize:1,Dump:5 --MOZ_LOG_FILE C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB\backgroundupdate.moz_log --backgroundtask backgroundupdate
    Task: {DF02BAD3-BC3A-46C5-90A2-C2A84DE5BB12} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1564424 2021-11-18] (Adobe Inc. -> Adobe Inc.)

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)


    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
    Tcpip\..\Interfaces\{9540daa2-e456-45b7-a221-48d67acb3bb6}: [DhcpNameServer] 192.168.1.1
    Tcpip\..\Interfaces\{f81c7fc1-f056-4e78-997a-bebd3b556e29}: [DhcpNameServer] 192.168.1.1

    Edge:
    =======
    Edge Extension: (No Name) -> AutoFormFill_5ED10D46BD7E47DEB1F3685D2C0FCE08 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\AutoFormFill [not found]
    Edge Extension: (No Name) -> BookReader_B171F20233094AC88D05A8EF7B9763E8 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\BookViewer [not found]
    Edge Extension: (No Name) -> LearningTools_7706F933-971C-41D1-9899-8A026EB5D824 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\LearningTools [not found]
    Edge Extension: (No Name) -> PinJSAPI_EC01B57063BE468FAB6DB7EBFC3BF368 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\HostExtensions\PinJSAPI [not found]
    Edge Profile: C:\Users\18658\AppData\Local\Microsoft\Edge\User Data\Default [2022-07-05]

    FireFox:
    ========
    FF DefaultProfile: s0wkf26d.default-1517077043666
    FF ProfilePath: C:\Users\18658\AppData\Roaming\Mozilla\Firefox\Profiles\s0wkf26d.default-1517077043666 [2022-07-05]
    FF Session Restore: Mozilla\Firefox\Profiles\s0wkf26d.default-1517077043666 -> is enabled.
    FF Notifications: Mozilla\Firefox\Profiles\s0wkf26d.default-1517077043666 -> hxxp://www.smartestcomputing.us.com; hxxps://www.bhphotovideo.com; hxxps://hc009-chat.tteccloud.com
    FF Extension: (Adblock Plus - free ad blocker) - C:\Users\18658\AppData\Roaming\Mozilla\Firefox\Profiles\s0wkf26d.default-1517077043666\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2022-05-31]
    FF Plugin: @videolan.org/vlc,version=3.0.12 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2021-01-04] (VideoLAN -> VideoLAN)
    FF Plugin: Adobe Acrobat -> C:\Program Files\Adobe\Acrobat DC\Acrobat\Air\nppdf32.dll [2022-06-04] (Adobe Inc. -> Adobe Systems Inc.)

    Chrome:
    =======
    CHR DefaultProfile: Default"},"rappor":{"cohort_seed":107,"last_daily_sample":"13129504661500903
    CHR Profile: C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default [2020-01-11]
    CHR StartupUrls: Default -> "hxxp://www.google.com/"
    CHR Extension: (Slides) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2020-01-11]
    CHR Extension: (Docs) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2020-01-11]
    CHR Extension: (Google Drive) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2020-01-11]
    CHR Extension: (YouTube) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2020-01-11]
    CHR Extension: (Google Search) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2020-01-11]
    CHR Extension: (Avast Online Security (BETA)) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\daanglpcpkjjlkhcbladppjphglbigam [2020-01-11]
    CHR Extension: (Avast SafePrice) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\eofcbnmajmjmplflapaojjnihcjkigck [2020-01-11]
    CHR Extension: (Sheets) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2020-01-11]
    CHR Extension: (Google Docs Offline) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2020-01-11]
    CHR Extension: (Avast Online Security) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2020-01-11]
    CHR Extension: (Chrome Web Store Payments) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2020-01-11]
    CHR Extension: (Gmail) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2020-01-11]
    CHR Extension: (Chrome Media Router) - C:\Users\18658\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2020-01-11]

    ==================== Services (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 AdobeARMservice; C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [169728 2021-11-18] (Adobe Inc. -> Adobe Inc.)
    R2 AvastWscReporter; C:\Program Files\Avast Software\Avast\wsc_proxy.exe [56912 2022-07-03] (Avast Software s.r.o. -> AVAST Software)
    R2 Diskeeper; C:\Program Files\Condusiv Technologies\Diskeeper\DKService.exe [3173568 2018-06-07] (CONDUSIV TECHNOLOGIES -> Condusiv Technologies)
    S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]
    R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe [8677120 2022-06-16] (Malwarebytes Inc. -> Malwarebytes)
    S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2205.7-0\NisSrv.exe [3120992 2022-06-23] (Microsoft Windows Publisher -> Microsoft Corporation)
    S3 WinDefend; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2205.7-0\MsMpEng.exe [133544 2022-06-23] (Microsoft Windows Publisher -> Microsoft Corporation)
    R2 NVDisplay.ContainerLocalSystem; C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\Display.NvContainer\NVDisplay.Container.exe -s NVDisplay.ContainerLocalSystem -f %ProgramData%\NVIDIA\NVDisplay.ContainerLocalSystem.log -l 3 -d C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1c83a5d7cffd7bff\Display.NvContainer\plugins\LocalSystem -r -p 30000 -cfg NVDisplay.ContainerLocalSystem\LocalSystem
    S2 UltraViewService; "C:\Program Files (x86)\UltraViewer\UltraViewer_Service.exe" [X]

    ===================== Drivers (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    S3 BthA2dp; C:\WINDOWS\System32\drivers\BthA2dp.sys [279040 2019-12-07] (Microsoft Corporation) [File not signed]
    S3 BthHFEnum; C:\WINDOWS\System32\drivers\bthhfenum.sys [144896 2019-12-07] (Microsoft Corporation) [File not signed]
    R0 DKDFM; C:\WINDOWS\System32\drivers\DKDFM.sys [57512 2018-01-18] (CONDUSIV TECHNOLOGIES -> Condusiv Technologies)
    R3 DKRtWrt; C:\Windows\system32\drivers\DKRtWrt.sys [48792 2016-01-28] (CONDUSIV TECHNOLOGIES -> Condusiv Technologies)
    R0 DKTLFSMF; C:\WINDOWS\System32\drivers\DKTLFSMF.sys [135872 2017-11-02] (CONDUSIV TECHNOLOGIES -> Condusiv Technologies)
    R1 ESProtectionDriver; C:\WINDOWS\system32\drivers\mbae64.sys [158640 2022-06-10] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
    R2 MBAMChameleon; C:\WINDOWS\System32\Drivers\MbamChameleon.sys [223176 2022-06-16] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
    S0 MbamElam; C:\WINDOWS\System32\DRIVERS\MbamElam.sys [21480 2022-04-24] (Microsoft Windows Early Launch Anti-malware Publisher -> Malwarebytes)
    R3 MBAMFarflt; C:\WINDOWS\System32\DRIVERS\farflt.sys [192960 2022-07-05] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
    R3 MBAMProtection; C:\WINDOWS\system32\DRIVERS\mbam.sys [74680 2022-07-05] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
    R3 MBAMSwissArmy; C:\WINDOWS\System32\Drivers\mbamswissarmy.sys [239544 2022-06-10] (Microsoft Windows Hardware Compatibility Publisher -> Malwarebytes)
    R3 MBAMWebProtection; C:\WINDOWS\system32\DRIVERS\mwac.sys [181992 2022-07-05] (Malwarebytes Inc. -> Malwarebytes)
    R1 tcefs; C:\Windows\system32\drivers\tcefs.sys [26776 2015-08-18] (CONDUSIV TECHNOLOGIES -> Condusiv Technologies Corporation)
    R0 tcesd; C:\WINDOWS\System32\drivers\tcesd.sys [238280 2017-09-29] (CONDUSIV TECHNOLOGIES -> Condusiv Technologies Corporation)
    S3 WdBoot; C:\WINDOWS\system32\drivers\wd\WdBoot.sys [49576 2022-06-23] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation)
    S3 WdFilter; C:\WINDOWS\system32\drivers\wd\WdFilter.sys [452856 2022-06-23] (Microsoft Windows -> Microsoft Corporation)
    S3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [91384 2022-06-23] (Microsoft Windows -> Microsoft Corporation)
    U3 aswbdisk; no ImagePath

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One month (created) (Whitelisted) =========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2022-07-05 15:21 - 2022-07-05 15:21 - 000015080 _____ C:\Users\18658\Desktop\FRST.txt
    2022-07-05 15:20 - 2022-07-05 15:21 - 000000000 ____D C:\FRST
    2022-07-05 15:08 - 2022-07-05 15:08 - 002369024 _____ (Farbar) C:\Users\18658\Desktop\FRST64.exe
    2022-07-05 10:52 - 2022-07-05 10:52 - 000074680 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbam.sys
    2022-07-05 10:51 - 2022-07-05 10:51 - 000192960 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\farflt.sys
    2022-07-05 10:51 - 2022-07-05 10:51 - 000181992 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mwac.sys
    2022-07-04 09:52 - 2022-07-04 09:52 - 000000000 ____D C:\Users\18658\AppData\Roaming\Avast Software
    2022-07-04 09:50 - 2022-07-04 09:50 - 021627064 ____C C:\unp309697724186409301i-manual.mdmp
    2022-07-04 09:50 - 2022-07-04 09:49 - 000065944 _____ (Avast Software) C:\WINDOWS\system32\Drivers\aswd8fe032afa599d8a.tmp
    2022-07-04 09:49 - 2022-07-04 09:49 - 000000000 ____D C:\WINDOWS\system32\gf2engine
    2022-07-04 09:49 - 2022-07-03 20:07 - 000270592 _____ (AVAST Software) C:\WINDOWS\system32\aswBoot.exe
    2022-07-03 20:08 - 2022-07-04 09:49 - 000000000 ____D C:\Program Files\Common Files\Avast Software
    2022-07-03 20:08 - 2022-07-03 20:08 - 000668208 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw4dfd6a565511192d.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000553928 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw886ef1671021e984.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000324864 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw379688429ddc4dbe.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000274536 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw9a3f5f7aef93d25b.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000258072 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw9e01475e4c9ebb0f.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000221528 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswdfc7e52f657b7837.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000113984 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw167fb61847fb2bc3.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000104976 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswb2f203dad3454bdc.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000089056 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw62991fc48eae6f27.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000047976 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw2b11e91374ed88c4.tmp
    2022-07-03 20:08 - 2022-07-03 20:08 - 000025048 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw60d67b23fdfce9ad.tmp
    2022-07-03 20:08 - 2022-07-03 20:07 - 000860416 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw88d600b973f8ae06.tmp
    2022-07-03 20:08 - 2022-07-03 20:07 - 000385560 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswdb26d7971d151459.tmp
    2022-07-03 20:08 - 2022-07-03 20:07 - 000235584 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw8dc8c667323c440c.tmp
    2022-07-03 20:08 - 2022-07-03 20:07 - 000041832 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\asw42989708dcdacb40.tmp
    2022-07-03 20:07 - 2022-07-05 13:55 - 000000000 ____D C:\Program Files\Avast Software
    2022-07-03 20:06 - 2022-07-05 13:55 - 000000000 ____D C:\ProgramData\Avast Software
    2022-07-03 13:59 - 2022-07-03 13:59 - 000000000 ____D C:\Users\18658\Desktop\Pat Garret
    2022-07-01 19:46 - 2022-07-04 18:38 - 000000000 ____D C:\Users\18658\Desktop\Microsoft Scam July 1st
    2022-07-01 19:45 - 2022-07-01 19:46 - 000000000 ____D C:\AdwCleaner
    2022-07-01 19:44 - 2022-07-01 19:44 - 008551608 _____ (Malwarebytes) C:\Users\18658\Desktop\adwcleaner.exe
    2022-07-01 18:48 - 2022-07-01 19:47 - 000000000 _____ C:\WINDOWS\UV_LastPW.ini
    2022-07-01 17:54 - 2022-07-01 18:04 - 000000000 ____D C:\Users\18658\AppData\Roaming\UltraViewer
    2022-07-01 17:53 - 2022-07-03 15:47 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\UltraViewer
    2022-07-01 09:43 - 2022-07-01 09:43 - 000000000 ____D C:\Users\18658\.ms-ad
    2022-06-30 20:36 - 2022-06-30 20:36 - 000002061 _____ C:\Users\Public\Desktop\Adobe Acrobat DC.lnk
    2022-06-30 14:55 - 2022-07-01 18:48 - 000000000 ____D C:\Program Files (x86)\Mozilla Thunderbird
    2022-06-27 18:23 - 2022-06-27 18:23 - 000000000 ____D C:\Users\18658\Desktop\Dr. Williams
    2022-06-26 21:06 - 2022-06-28 16:43 - 000000000 ____D C:\Users\18658\Desktop\Crepe Myrtle Problem
    2022-06-16 15:25 - 2022-06-16 15:25 - 002260480 _____ C:\WINDOWS\system32\TextInputMethodFormatter.dll
    2022-06-16 15:25 - 2022-06-16 15:25 - 001333760 _____ C:\WINDOWS\SysWOW64\TextInputMethodFormatter.dll
    2022-06-16 15:25 - 2022-06-16 15:25 - 000232288 _____ C:\WINDOWS\system32\containerdevicemanagement.dll
    2022-06-16 15:25 - 2022-06-16 15:25 - 000104448 _____ C:\WINDOWS\system32\nettraceex.dll
    2022-06-16 15:25 - 2022-06-16 15:25 - 000011787 _____ C:\WINDOWS\system32\DrtmAuthTxt.wim
    2022-06-16 15:20 - 2022-06-16 15:20 - 000000000 ___HD C:\$WinREAgent
    2022-06-16 14:38 - 2022-06-16 14:38 - 000223176 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamChameleon.sys
    2022-06-10 10:59 - 2022-06-10 10:59 - 000000361 _____ C:\Users\18658\Desktop\I Miss My Dog Has Grief for a Dog Who Died Ever Overwhelmed You – Dogster.URL
    2022-06-10 10:14 - 2022-06-10 10:14 - 004429995 _____ C:\Users\18658\Desktop\020611005 label.pdf
    2022-06-07 20:49 - 2022-06-16 09:30 - 000000000 ____D C:\Users\18658\Desktop\SE158D
    2022-06-05 19:14 - 2022-06-05 19:14 - 000224944 _____ C:\Users\18658\Desktop\CK83284USID.pdf

    ==================== One month (modified) ==================

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2022-07-05 15:17 - 2020-01-11 15:59 - 000000000 ____D C:\Users\18658\AppData\LocalLow\Mozilla
    2022-07-05 15:09 - 2019-12-07 05:14 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
    2022-07-05 14:43 - 2020-11-08 20:04 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
    2022-07-05 13:07 - 2020-01-11 17:03 - 000000020 ____H C:\ProgramData\PKP_DLbx.DAT
    2022-07-05 13:06 - 2020-01-12 10:25 - 000000000 ____D C:\Users\18658\AppData\LocalLow\IGDump
    2022-07-05 11:10 - 2019-12-07 05:14 - 000000000 ___HD C:\Program Files\WindowsApps
    2022-07-05 11:10 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\AppReadiness
    2022-07-05 10:58 - 2020-11-08 20:14 - 000842418 _____ C:\WINDOWS\system32\PerfStringBackup.INI
    2022-07-05 10:58 - 2019-12-07 05:13 - 000000000 ____D C:\WINDOWS\INF
    2022-07-05 10:57 - 2020-01-11 15:57 - 000000000 ____D C:\ProgramData\Mozilla
    2022-07-05 10:53 - 2022-02-09 12:17 - 000000000 ____D C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38
    2022-07-05 10:52 - 2020-01-11 15:47 - 000000000 ___RD C:\Users\18658\OneDrive
    2022-07-05 10:51 - 2020-11-08 20:09 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
    2022-07-05 10:51 - 2020-11-08 20:04 - 000008192 ___SH C:\DumpStack.log.tmp
    2022-07-05 10:51 - 2020-06-07 12:46 - 000000000 ____D C:\ProgramData\NVIDIA
    2022-07-04 21:11 - 2019-12-07 05:03 - 000524288 _____ C:\WINDOWS\system32\config\BBI
    2022-07-04 18:46 - 2020-01-11 16:00 - 000002021 _____ C:\Users\18658\Desktop\Diskeeper 18.lnk
    2022-07-04 18:38 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\Misc
    2022-07-04 13:22 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\Mom&Dad&Me
    2022-07-04 12:20 - 2022-02-21 12:28 - 000000000 ____D C:\Users\18658\Desktop\New folder
    2022-07-04 10:20 - 2020-01-11 15:56 - 000000000 ____D C:\Users\18658\AppData\Local\AVAST Software
    2022-07-04 09:49 - 2019-12-07 05:14 - 000000000 ___HD C:\WINDOWS\ELAMBKUP
    2022-07-03 15:08 - 2020-11-08 20:04 - 000257824 _____ C:\WINDOWS\system32\FNTCACHE.DAT
    2022-07-03 14:00 - 2021-01-09 15:46 - 000000000 ____D C:\Users\18658\Desktop\Misc II
    2022-07-03 11:03 - 2020-01-11 17:36 - 000000000 ____D C:\Program Files (x86)\TeamViewer
    2022-07-01 20:55 - 2020-07-05 12:45 - 000002438 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Edge.lnk
    2022-07-01 18:48 - 2020-01-11 15:57 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
    2022-07-01 09:43 - 2020-11-08 14:24 - 000000000 ____D C:\Users\18658
    2022-06-30 20:36 - 2021-10-28 20:12 - 000004562 _____ C:\WINDOWS\system32\Tasks\Adobe Acrobat Update Task
    2022-06-30 20:36 - 2021-10-28 20:11 - 000002073 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Acrobat DC.lnk
    2022-06-29 16:09 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\system32\NDF
    2022-06-28 18:11 - 2020-10-28 13:35 - 000000000 ____D C:\Program Files\Mozilla Firefox
    2022-06-28 11:51 - 2021-10-05 10:35 - 000000000 ____D C:\WINDOWS\system32\Tasks\Mozilla
    2022-06-28 11:51 - 2020-01-11 16:00 - 000001005 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Firefox.lnk
    2022-06-27 18:29 - 2021-01-08 13:56 - 000000000 ____D C:\Users\18658\Desktop\Church Folks
    2022-06-27 18:28 - 2022-04-02 12:04 - 000000000 ____D C:\Users\18658\Desktop\Everly Brothers
    2022-06-27 18:26 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\Capone
    2022-06-27 18:21 - 2020-05-13 14:17 - 000000000 ____D C:\Users\18658\Desktop\Family
    2022-06-27 15:02 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\Dog Prayers
    2022-06-26 16:10 - 2021-12-13 21:08 - 000000000 ____D C:\Users\18658\Desktop\Charlotte
    2022-06-25 13:31 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\Peanuts
    2022-06-24 20:55 - 2020-01-11 15:45 - 000000000 ____D C:\ProgramData\Packages
    2022-06-24 17:04 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\Internet Shorts
    2022-06-23 16:48 - 2021-07-01 18:13 - 000000000 ____D C:\Users\18658\Desktop\Sweethearts I remember
    2022-06-23 09:58 - 2020-01-11 18:29 - 000000000 ____D C:\WINDOWS\system32\Drivers\wd
    2022-06-22 18:27 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\PDF Files
    2022-06-22 12:37 - 2021-12-11 11:57 - 000003592 _____ C:\WINDOWS\system32\Tasks\OneDrive Reporting Task-S-1-5-21-1991557041-3823649620-1655308396-1001
    2022-06-22 12:37 - 2020-11-08 20:09 - 000003380 _____ C:\WINDOWS\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1991557041-3823649620-1655308396-1001
    2022-06-22 12:37 - 2020-11-08 14:24 - 000002383 _____ C:\Users\18658\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
    2022-06-19 15:22 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\Bubby
    2022-06-18 21:15 - 2020-11-26 11:15 - 000000000 ____D C:\Users\18658\Desktop\Misc Cotton Mill
    2022-06-16 20:49 - 2020-12-08 16:39 - 000000000 ____D C:\Users\18658\Desktop\N. Charlotte
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ___RD C:\WINDOWS\ImmersiveControlPanel
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\SysWOW64\lv-LV
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\SysWOW64\lt-LT
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\SysWOW64\et-EE
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\SysWOW64\es-MX
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\SysWOW64\Dism
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\SystemResources
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\system32\ShellExperiences
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\system32\oobe
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\system32\lv-LV
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\system32\lt-LT
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\system32\et-EE
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\system32\es-MX
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\system32\Dism
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\system32\DDFs
    2022-06-16 17:42 - 2019-12-07 05:14 - 000000000 ____D C:\WINDOWS\bcastdvr
    2022-06-16 17:42 - 2019-12-07 05:03 - 000000000 ____D C:\WINDOWS\servicing
    2022-06-16 16:00 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\Me and Bub
    2022-06-16 15:58 - 2020-04-19 14:22 - 000000000 ____D C:\Users\18658\Desktop\Bubby and Me
    2022-06-16 15:27 - 2019-12-07 05:03 - 000000000 ____D C:\WINDOWS\CbsTemp
    2022-06-16 15:25 - 2020-11-08 20:06 - 002877952 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PrintConfig.dll
    2022-06-16 15:20 - 2020-01-11 18:01 - 000000000 ____D C:\WINDOWS\system32\MRT
    2022-06-16 15:18 - 2020-01-11 18:01 - 145918784 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
    2022-06-16 09:30 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\More Bubby
    2022-06-11 10:49 - 2020-11-08 20:09 - 000003536 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskMachineUA
    2022-06-11 10:49 - 2020-11-08 20:09 - 000003412 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskMachineCore
    2022-06-10 18:47 - 2020-03-06 21:11 - 000000000 ____D C:\Users\18658\Desktop\New Peanuts
    2022-06-10 18:37 - 2021-11-13 15:24 - 000000000 ____D C:\Users\18658\Desktop\My Posts
    2022-06-10 13:24 - 2021-11-11 17:55 - 000239544 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys
    2022-06-10 13:24 - 2020-01-11 17:24 - 000158640 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbae64.sys
    2022-06-06 17:31 - 2020-01-11 16:00 - 000000000 ____D C:\Users\18658\Desktop\Cotton Mill

    ==================== Files in the root of some directories ========

    2020-01-11 17:04 - 2020-01-11 17:16 - 000000268 ___RH () C:\Users\18658\AppData\Roaming\DirectoryService
    2020-01-11 15:59 - 2014-09-12 14:27 - 000000268 ___RH () C:\Users\18658\AppData\Roaming\Galaxy Swirl
    2020-01-11 15:56 - 2019-02-17 23:20 - 334218534 _____ () C:\Users\18658\AppData\Local\ACCCx4_8_0_421.zip.aamdownload
    2020-01-11 15:56 - 2019-02-17 23:20 - 000003714 _____ () C:\Users\18658\AppData\Local\ACCCx4_8_0_421.zip.aamdownload.aamd
    2020-01-11 15:59 - 2018-09-26 18:29 - 000000000 _____ () C:\Users\18658\AppData\Local\oobelibMkey.log
    2020-01-11 15:59 - 2019-11-16 22:30 - 000007619 _____ () C:\Users\18658\AppData\Local\Resmon.ResmonCfg

    ==================== FLock ==============================

    2022-07-01 19:47 C:\WINDOWS\UV_LastPW.ini

    ==================== SigCheck ============================

    (There is no automatic fix for files that do not pass verification.)

    ==================== End of FRST.txt ========================
     
  3. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,830
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi David,

    There are a few remnants of the Ultraviewer in the logs which we can take care of easily.
    Before I post the fix .... there are also quite a few remnants of Avast, did you install this recently and can you confirm that it was removed?

    Thanks
     
    IJAC and DavidE like this.
  4. DavidE

    DavidE Registered Members

    Joined:
    Jul 3, 2022
    Messages:
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    Operating System:
    Windows 10
    Just saw this. I was going it install Avast One and decided not to. I think I got rid of it. Take that back, I do see it in the C-Program Data but I'm not sure where the "Open folder" is and I can't delete it till that's closed.
     

    Attached Files:

    Last edited: Jul 5, 2022
  5. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
    Sep 26, 2009
    Messages:
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    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi David,

    Not to worry, the fix will take care of everything.

    Please download the attached fixlist.txt file (bottom of this post) and save it to the Desktop. ( this will be ... C:\Users\18658\Desktop .... where you downloaded FRST to )
    NOTE.
    It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

    same.png

    NOTICE: This script was written specifically for this user, for use on that particular machine.
    Running this on another machine may cause damage to your operating system


    Re-run FRST/FRST64 (which ever is installed ) and press the Fix button just once and wait.... if it seems to stall at any point, don't worry just let it continue.

    [​IMG]

    The tool will make a log on the Desktop (Fixlog.txt). Please post this in your next reply.

    Thanks
     

    Attached Files:

    Last edited: Jul 6, 2022
  6. DavidE

    DavidE Registered Members

    Joined:
    Jul 3, 2022
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    Operating System:
    Windows 10
    I clicked Fix and this came up.
     

    Attached Files:

  7. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,830
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi David,

    Did you save the fixlist.txt to the same directory as you had saved Frst?
    Please try again, if that doesn't work there is another way that we can try.
     
    IJAC likes this.
  8. DavidE

    DavidE Registered Members

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    Messages:
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    Operating System:
    Windows 10
    Both were saved to the desktop. I attached above all that I see on the desktop. There is another I saw called Addition.txt. Do you need that one?
     
  9. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
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    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
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    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    No, forget that file..... and the frst.txt
    Is it the main FRST program that you are running?
    Ok, here's another way that we can run the fix......

    Highlight and copy the script within the quote box below: (make sure that you include Start:: and End:: as these are the clipboard notifiers.
    Note: ... you may have to expand the quote box to see the whole of the text.

    NOTICE: This script was written specifically for this user, for use on that particular machine.
    Running this on another machine may cause damage to your operating system


    Re-start FRST/FRST64 (which ever is installed ) and then press the Fix button just once and wait.

    [​IMG]

    The tool will make a log in the same directory that FRST is run from (Fixlog.txt).
    Please post this in your next reply.
     
    Last edited: Jul 6, 2022
  10. DavidE

    DavidE Registered Members

    Joined:
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    Operating System:
    Windows 10
    starbuck-You kinda lost me here. I've highlighted all the above from start to end. What do I do with it?
     
  11. DavidE

    DavidE Registered Members

    Joined:
    Jul 3, 2022
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    Operating System:
    Windows 10
    OK-This is what I did. I ran FRST again and hit Fix. This was the txt file it left.
     

    Attached Files:

  12. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
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    3,830
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Looks good David :thmbup:
    The Avast and the UltraViewer remnants have been removed.
    If everything is running ok, you can remove Frst now.

    To uninstall FRST and remove all its files, please do the following ...
    • Rename FRST64.exe to Uninstall.exe (by Right clicking on FRST64.exe and selecting rename)
    • Double click on Uninstall.exe to launch it.
    • Your computer will reboot, and on reboot will remove FRST and all its files.
     
    IJAC likes this.
  13. DavidE

    DavidE Registered Members

    Joined:
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    Messages:
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    Operating System:
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    Good deal-looks like it logged me out of FB and all the other places I go when it deleted those tmp files. Good thing I have my passwords written down! I'll do the FRST uninstall and hope all is well. Many thanks to CHF and all that helped with this...grateful.

    At 76 I can still follow instructions pretty fair. :)
     
    Last edited: Jul 6, 2022
  14. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
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    Location:
    Midlands, UK
    Operating System:
    Windows 10
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    AMD Athlon II x2 250 Processor 3.00GHz
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    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi David,

    The cleanup of temp files etc will have cleared 'cookies' but any saved passwords in a browser should still be intact.
    Once the cookies are replaced by visiting the sites again, it will be back to normal.
    Safe surfing ‍
     
    IJAC likes this.
  15. DavidE

    DavidE Registered Members

    Joined:
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    Messages:
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    Operating System:
    Windows 10
    There were several sites I had to log back in like FB and Yahoo but, I guess I hadn't saved the passwords. I had to log back in here to be able to reply. All history was gone but that's no big problem. That's something that will build back up quickly. Every now and then I delete temporary files by typing in %temp% and delete Internet cache hoping that will speed things up a bit.
     

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