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Malware/virus Stopping Xp Auto Updates Turning On

Discussion in 'Malware Removal Help' started by buchead, Aug 1, 2012.

  1. buchead

    buchead

    Joined:
    Aug 1, 2012
    Messages:
    1
    Location:
    Bristol
    Operating System:
    Windows 7
    Hi all,

    Apologies if this is the wrong thread to post this in.

    I've been given a laptop that initially had a virus that prevented any apps from loading. Managed to clean this off but now the auto updates won't switch on.

    It has AVG and that came up clean. Malwarebytes anti-malware also came up clean. Unfortunately the laptop didn't come with the original CDs so simply can't reinstall everything.

    It's running XP Home Edition version 2002 Service Pack 2.

    Can anyone suggest anything I could try please.

    Many thanks,

    Clive.
     
    buchead, Aug 1, 2012
    #1
  3. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi Buckhead. Welcome to Computer Help Forums.
    Has your laptop a recovery partition?
    If your not sure do a search for i386.
    Failing that follow these directions carefully and our Malware Guys will help you further.
    http://computerhelpforums.net/topic/13814-preparation-for-malware-removal-help/
     
    DSTM (Dougie), Aug 1, 2012
    #2
  4. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,830
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    As you are running XP, you could give this a try: (only works for XP)

    Download Dial-a-fix from:

    Link 1
    Link 2
    • Download to your desktop

      [​IMG]
    • Unzip the files to a folder of your choice
    • Open that folder and Double click the gear wheel

      .
    • Check the "Fix Windows update" box

      .
    • Clicking the "Flush Softwaredistribution" button is optional:
    • Click "Go" - bottom left corner

      .
    • Let it run
    • Restart your pc
    • Try running the updates again.
    • Delete or uninstall Dial-a-fix
    Also a 'how-to' here: http://wiki.djlizard.net/Dial-a-fix
     
    Last edited by a moderator: Feb 4, 2014
    starbuck, Aug 2, 2012
    #3

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