Malware putting shortcuts on desktop

Hello and Welcome to Computer Help Forums, Ronald McClurg.

It looks as if you may need malware removal assistance.

Please follow the instructions here http://computerhelpforums.net/threa...-help-winxp-vista-win7-win8-and-win8-1.41927/ and post the necessary logs. A Malwware Removal Specialist will assist you when you have completed the instructions.

 

Hi Ronald.

In my opinion SpyHunter is a dubious program which is not very effective compared to others with a proven track record and I would not trust all the detections provided by its scanning engine.
SpyHunter by Enigma Software Group (ESG) is a program that was previously listed as a rogue product on the Rogue/Suspect Anti-Spyware Products List because of the company's history of employing aggressive and deceptive advertising. It has since been delisted but Enigma still engages in deceptive advertising which violates several consumer protection laws in many states.

AV-Test has not been able to include SpyHunter in their comprehensive testing analysis which would reveal how SpyHunter compares to anti-spyware competitors in terms of protection, detection, repair and usability. The reason for this is that the publisher, Enigma Software, has not been cooperative in submitting SpyHunter for testing at AV-Test...most likely due to the program's ineffectiveness and high rate of false positives.

You may want to read some of the user comments posted on the: Complaints Board: Enigma Software Group Spyhunter Complaints & Reviews

I'd recommend uninstalling this program.... there are much better programs out there.

 

Hi Ronald,

Thanks for the reports... let's get to work.

Why are you still running a very out dated version of IE ?

Step 1
Please download the attached fixlist.txt file (bottom of this post) and save it to D:\Downloads.
NOTE.
It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine.
Running this on another machine may cause damage to your operating system

Re-run FRST/FRST64 (which ever is installed ) and press the Fix button just once and wait.



The tool will make a log in the Download folder (Fixlog.txt). Please post this in your next reply.



Step 2
Download Combofix from any of the links below. Please rename it before saving it. Save it to your desktop.

Link 1
Link 2






This is an example, you may rename ComboFix to anything you want.

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with the running of ComboFix.
  For more information read:
  How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
  
  Then:
  
  Double click on Combo-Fix.exe & follow the prompts.
  
  Vista/Win7 users should right click on the icon and select Run as Administrator.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
  If running Vista/Win7, you will not see the recovery console screens as they are Win XP related
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


In your next reply, please submit:
Fixlog.txt
Combofix.txt


Thanks.