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Laptop stuck in recovery mode

Discussion in 'Backup and Recovery' started by WowFun77, Aug 2, 2022.

  1. WowFun77

    WowFun77

    Joined:
    Aug 2, 2022
    Messages:
    3
    Operating System:
    Windows 10
    OS: Windows 10
    Razer Blade 15
    Product No.: RZ09-03286E22
    Serial No.: BY2028A9130460

    I was using Diskdrill and Recuvra to recover a deleted game file. As Diskdrill was scanning I walked away from the computer for a minute and came back to find my laptop in recovery mode, I clicked start recovery and got a pop up with the number 5 in it and nothing else so I tried exiting out of that and it did the recovery in like a few seconds when it shut down the computer I turned it back on only to end end up back on that initial recovery screen and that's all that happens now. I tried pressing F4-F8 each time I booted up but nothing I press on the keyboard works. I can't access anything but recovery mode when the computer is on.
     

    Attached Files:

  2. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,260
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    Welcome to Computer Help Forums, WowFun77.
    Have you tried letting recovery complete?
     
    IJAC likes this.
  3. WowFun77

    WowFun77

    Joined:
    Aug 2, 2022
    Messages:
    3
    Operating System:
    Windows 10
    Thank you, and yes it says creating system for a few seconds then setting up for a few seconds then says computer shutting down in 10 seconds and shuts down on its own.
     
  4. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    4,649
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Normally the only time recovery mode is presented is on boot. It gets there because it can't find the appropriate files to get Windows up-n-running. You get into that situation because your hard drive (SSD in your case) is missing the required files or they are corrupted.

    I'm not sure that's what we're seeing here. The photo you provided doesn't look like something Windows uses. I suspect it's coming from the BIOS. See if you can get into the BIOS. Here's instructions from Razer https://mysupport.razer.com/app/ans...o-access-the-bios-settings-on-the-razer-blade
     
    allheart55 (Cindy E) and IJAC like this.
  5. WowFun77

    WowFun77

    Joined:
    Aug 2, 2022
    Messages:
    3
    Operating System:
    Windows 10
    Thank you, that worked however I have no idea what to do in BIOS to fix this, do you have any idea?
     
  6. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    4,649
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Check thru the startup options. Make sure it's set to boot to the SSD.
     
    IJAC and allheart55 (Cindy E) like this.

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