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[Solved] Keyboard Problem

Discussion in 'Miscellaneous Hardware' started by John Stenger, Mar 26, 2024.

  1. John Stenger

    John Stenger Registered Members

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    I bought a wireless Keyboard a few weeks ago and suddenly it is missing on certain letters but if I press hard the letter appears? I don't know if it's the keyboard or the PC? and I already checked the keyboard drivers
     
  2. Digerati

    Digerati Registered Members

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    Well, you told us nothing about the keyboard so we're flying blind there. Typically the force used when pressing on a key makes no difference. The circuit is closed and the signal sent the moment the two contacts "make". Unless the contact surfaces are covered in contaminates (dirt, dust, soda, cookie crumbs, cigarette smoke, cat hair, etc.) additional force is not needed. That "should" not be an issue with keyboard only a few weeks old.

    Pressing harder just tires the finger. Pressing for a longer period of time, however, may make a difference as it may be seen as additional keystrokes.

    Did this new keyboard work fine when you first got it?

    Have you made any changes to the physical location of the keyboard, computer, keyboard dongle. USB port the dongle is plugged into, large metal objects around the dongle?

    Have you replaced the batteries?

    Tried a different keyboard?
     
    allheart55 (Cindy E) likes this.
  3. Tony D

    Tony D Administrator Administrator

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    Adding to Digerati's post
    That leads me to believe the contacts under the keys are worn.
     
    IJAC likes this.
  4. John Stenger

    John Stenger Registered Members

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    The Keyboard is a NEW Best Buy Essentials, Just tried replacing Batteries and same! I have had previous issues with Wireless mouse not working at all! I keep changing USB Ports but always the same thing! seems like the N B and M's not working, but hard press fix's it??????
     
  5. Digerati

    Digerati Registered Members

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    Yeah, worn key contacts "should" not be a problem with a new keyboard - assuming it is really new and not "refurbished" or otherwise damaged.

    Since this has happened with more than one keyboard, that suggests it is not a spilled coffee or soda issue. Different USB ports and with this being a wireless keyboard, EMI/RFI could be the problem.

    Are there any other electronic devices near the computer, like a refrigerator, TV, microwave oven? Or a large metal obstacle like a refrigerator or big metal file cabinet?

    How far away is the keyboard from the dongle? Is there a straight "line-of-sight" path between them?

    Lack of EMI/RFI suppression can occur with poor grounding to Earth ground. I recommend you check your outlet wiring. Every home and every computer user should have access to a AC Outlet Tester to ensure the wall outlet is properly wired and grounded to Earth ground. I recommend one with a GFCI (ground fault circuit interrupt) indicator as it can be used to test bathroom and kitchen outlets (outlets near water) too. These testers can be found for your type and voltage outlet, foreign or domestic, (like this one for the UK, or this one for German outlets) at most home improvement stores, or even the electrical department at Wal-Mart. Use it to test all the outlets in the home and if a fault is shown, have it fixed by a qualified electrician.

    Have you tried a wired keyboard? Or the on-screen keyboard?
     
  6. Tony D

    Tony D Administrator Administrator

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    Please clarify if this happens with all keyboards or just the new one. If it's just happening with the new one, the new keyboard is faulty.
     
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  7. John Stenger

    John Stenger Registered Members

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    I just went to best buy and traded for a new one! Problem seems solved! ....Thanks to all for your help!
     
    Tony D likes this.
  8. Tony D

    Tony D Administrator Administrator

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    So it was a hardware problem with the new keyboard.
     
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  9. John Stenger

    John Stenger Registered Members

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    Yes a defective board!
     
    allheart55 (Cindy E) likes this.

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