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integrated webcam not detected

Discussion in 'Windows 10' started by piff96, Oct 8, 2015.

  1. piff96

    piff96

    Joined:
    Oct 8, 2015
    Messages:
    3
    Operating System:
    Windows 10
    I own an Asus F555L that I upgraded to Windows 10 at first start. I recently noticed that the integrated webcam is not detected by programs like skype or hangouts. thinking it was a driver problem i tried to update the webcam's driver but if i open windows's device manager, i'm not even able to find 'Imaging Devices'. can someone help me? (sorry for the bad English, I'm Italian...)
     
  2. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    If you can't find Imaging Devices it is because Windows does not see your webcam. Have you searched Asus website for Windows 10 drivers starting with chipset driver?
    There are a myriad of issues with Windows 10 and various gpus as well so I would make certain you have the newest drivers. This may help:
    http://www.updatestar.com/topic/download driver web cam asus f555l
    Or go here and wait forever as Asus websites are among the slowest on the internet:
    http://www.asus.com/us/support/Product-Search/?keyword=f555l
     
  3. piff96

    piff96

    Joined:
    Oct 8, 2015
    Messages:
    3
    Operating System:
    Windows 10
    first of all thanka for the answer. I just searched for them and all i was able to find was (in the windows 8.1's drivers) the one in the picture i attached... i installed it but it seems nothing has changed. What have I to open in the first link you sent me? The first result (the one called ASUS WebCam Driver) i suppose..
     

    Attached Files:

  4. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
  5. piff96

    piff96

    Joined:
    Oct 8, 2015
    Messages:
    3
    Operating System:
    Windows 10
    The problem is that the site tells me 'Download not yet available. Please add one'... I don't know if it's just a temporary problem :(
     
  6. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    Oh not sure on that one.
     

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