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How to Update Avast with Fix for Internet Connectivity Problem

Discussion in 'General Malware And Security' started by starbuck, May 15, 2017.

  1. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

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    The company has a fix for your Internet problems

    659894f51a7681bb27c3409c96055183.jpg

    Last week, an update made to Avast's security solution took down the Internet for users.
    Now, the company has released a fix for all your problems
    .

    The fix, according to Avast, is being distributed via a micro-update to Avast Web Shield.
    If you want to download the fix, you'll have to turn off the Avast Web Shield which, in turn, will allow your Internet to work again.
    This, of course, was known from back when the problem occurred, as the company's forums were full of this solution.

    You'll then have to go to Protections >> Antivirus from the user interface and turn the Web Shield OFF.
    Alternatively, you can right-click the Avast tray icon, go to Avast shield control, and choose "disable permanently" so you can turn off all shields.

    Then, you'll have to go to your Avast installation folder, which can usually be found in C:\Program Files\AVAST Software\Avast.
    There you'll need to double-click on the AvEmUpdate.exe file and confirm the prompt.
    The fix will be applied silently.

    A few minutes of wait-time are required and then you'll need to restart your computer.
    Repeat the process to turn the Web Shield back on and you'll be safe again and be able to access the Internet once more.

    Previous solutions worked too

    The version that worked to solve the issue last week involved uninstalling the entire software from your computer and installing a fresh copy since the fix didn't apply via the regular update method.

    Other options involved disabling the Web Shield or disabling Avast completely, but that put users at risk of getting infected.
    With WannaCry running rampant these days, it's probably not a good idea to nix security software on your device.


    Source:
    http://news.softpedia.com/news/how-...or-internet-connectivity-problem-515726.shtml
     
  2. Seth Anthony

    Seth Anthony Registered Members

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    Ah yes Avast.

    A big bloated program with all sorts of useless "features" that often cause issues.
    And the free version has incessant nag pop ups.
     
  3. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

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    I for one haven't recommended Avast for a long time now.
     
  4. Seth Anthony

    Seth Anthony Registered Members

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    Me either.

    It seems most of the third party antivirus programs have become rife with what I mentioned in my previous post. Aside from safe surfing habits, most end users are good to go with Microsofts antivirus and something like MalwareBytes paid version.
     
  5. DSTM (Dougie)

    DSTM (Dougie) Super-Moderator Super Moderators

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    Avast has roughly 150 million users world wide.
    Not bad for such a terrible AV. LOL.
     
  6. Seth Anthony

    Seth Anthony Registered Members

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    The amount of users isn't indicative of a quality program. Especially given aggressive marketing in a confusing market with confused end users.
     
  7. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    I usually remove it from client's computers and give them something else.....anything else.
     
  8. Seth Anthony

    Seth Anthony Registered Members

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    If one of my customers is using Avast, I talk to them about alternatives, and they always agree to have me remove it.
     
  9. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    Same here.
    I also try and talk them out of McAfee and Norton.
     
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  10. Seth Anthony

    Seth Anthony Registered Members

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    Well I really didn't want to stick my neck out too much, but ya, ditto for McAfee and Norton.
     

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