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How do i remove easy life app?

Discussion in 'Malware Removal Help' started by ONY, Aug 30, 2013.

  1. ONY

    ONY Member

    Joined:
    May 1, 2009
    Messages:
    41
    Location:
    ENGLAND, UK
    Operating System:
    Windows Vista Home Premium
    Computer Brand or Motherboard:
    Compaq Presario CQ71 Notebook PC
    CPU:
    Pentium(R) Dual-Core CPU T400 @2.00GHz 2.00GHz
    Memory:
    3GB
    Help needed please. I accidently downloaded a link which put the 'easy life app' on my browsers. I was using Google Chrome at the time, although it's on Firefox too. I tried searching the internet for solutions and read that it was malware. I had already uninstalled it via the programs and features and removed it from the search engine list on Google Chrome settings. I did a full scan with Malwarebyes which removed 36 detected items. But it is still on my computer and i have no idea how to remove it. Your help would be much appreciated, thanks. Im running windows Vista Home Premium.
     
  2. Bill

    Bill Registered Members

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    Oct 30, 2010
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    Location:
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    Computer Brand or Motherboard:
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    CPU:
    Intel i5 3570
    Memory:
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  3. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
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    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi ONY. Please wait for our Malware Specialists advice.
    Thanks.
     
  4. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,513
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    @Bill
    Please read this:
    http://computerhelpforums.net/threads/who-may-post-in-malware-removal.33617/

    This does not include the recommendation of programs to be run.
    Especially without full instructions.

    -------

    Hi ONY

    Step 1
    Start Malwarebytes AntiMalware.
    Click on the logs tab.
    The logs are date stamped ... double click on the log that showed the infection items.

    [​IMG]

    It'll open in notepad.

    Please copy/paste the report in your next reply.


    Step 2
    Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.



    Step 3
    Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool
    • Please post the contents of that logfile with your next reply.

    In your next reply, please submit:
    JRT.txt
    and AdwCleaner.txt

    Thanks.
     
    Last edited: Sep 2, 2013
    ONY likes this.
  5. ONY

    ONY Member

    Joined:
    May 1, 2009
    Messages:
    41
    Location:
    ENGLAND, UK
    Operating System:
    Windows Vista Home Premium
    Computer Brand or Motherboard:
    Compaq Presario CQ71 Notebook PC
    CPU:
    Pentium(R) Dual-Core CPU T400 @2.00GHz 2.00GHz
    Memory:
    3GB
    Hi all and thank you all for your replies. I seemed to have removed it. That AdwCleaner seemed to do the trick. I then went on to all my browsers to make sure and it is no longer there. Thank you once again.
     
  6. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,513
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi ONY

    As long as you are sure everything is ok.
    Any problems, just post back.
     
    ONY likes this.

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