Hello. Could anyone put me right. I have two laptops. One has win 10 and the other is an old win 7. I have recently formatted one of the laptops getting rid of a flaky win 7 operating system and reinstalled a new copy using the windows recovery option. However, i have tried to open my hotmail account on win 7 but was greeted by a sign in screen . When i tried to enter the hotmail details at the first opening screen it changes to a screen that says "Microsoft" followed by two boxes . One box for email address and the other for the password. Underneath you have "no account" create one. Underneath that is "sign in with a security key" followed by the "next" box. If i try to create a new account i get the attachment screen as shown. Your connection is not private. Clearly this indicates that the site is not trustworthy and could be dangerous. Sounds a bit iffy but does not answer the question as to why i cannot get hotmail. Typing in the address https://outlook.live.com/owa/ for hotmail in win 10 is perfectly ok and i have used my account without any trouble for ages and is straightforward yet it is not acceptable on the older laptop with win7. I also have Gmail and have noticed that i can enter that account with no trouble at all on win 7 and 10. Anyone got any ideas as to what causes this and how to solve the problem of not getting hotmail in windows7. What have i missed?