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"high" Latency On Counter Strike, Despite Everything...

Discussion in 'Networking' started by TeALx, May 2, 2012.

  1. TeALx

    TeALx

    Joined:
    Apr 25, 2012
    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    I even formatted the computer and replaced my old 10 mbit modem for a 30 mbit broadband... The ping is still the same (or actually even slightly higher)

    You see, the issue is that I before had around 6-12 latency on swedish servers. Now all of the sudden it's sky high.. And is around 30-40 instead.
    I don't know what to do. I'll provide you with all the info you need if you just help me.

    There is nothing wrong with the counter strike settings, trust me. The issue lays somewhere else.

    Some starter info..:

    Windows 7 Home premium (no crack),

    Manufacturer; ASUSTeK

    Model: CG8350

    System Type: 64-bit

    Processor Intel® Core™ i7-2600 CPU @ 3.40 GHz, 3401 Mhz, 4 Core(s), 8 Logical Pro...

    12 GB Ram and over 900 GB of total memory.

    My internet speedtest: http://www.speedtest.../1928331895.png

    Network Adapter: Realtek PCIe GBE Family Controller.

    The parts are good, since the computer is 2 weeks new and was brand new when bought.
     
  2. TeALx

    TeALx

    Joined:
    Apr 25, 2012
    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    I know realised that all of my games have high latency..
     
  3. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,620
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    Open the multiplayer tab and uncheck the automatically sync to steam cloud option and click on stop refresh. Don't refresh
    the server list, there are no filters and every time you are in a game you download a new list of servers.
     
  4. TeALx

    TeALx

    Joined:
    Apr 25, 2012
    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    I didn't know that, ty for the info. Although I never refresh the servers anyways.
    This didn't help me sadly, though, thanks anyways! :)

    PS. I also lag when playin non steam games*
     
  5. woodyblade

    woodyblade Inactive Staff Member

    Joined:
    Dec 20, 2009
    Messages:
    720
    Operating System:
    Windows 8
    It sounds like it may be a network issue i.e. router setting, network cables or ISP., your best bet to confirm this would be to try another computer if possible, if you get lag on another computer with different hardware then you could safely say that either your networking equipment or ISP is at fault.

    We'll await a reply on your testing with another computer (where possible), so as not to jump too far ahead and waste time.
     
  6. TeALx

    TeALx

    Joined:
    Apr 25, 2012
    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    I now have tried my brothers computer on a speed test and the results waspretty much the same as my (yes, I tested a few times, so don't worry about that).

    Although since I got a brand new broadband my guess would be that that ain't the issue here. Any idea what I should do next? Cause I'm clueless.
    Although, I barely know what an ISP is, so my guessings aren't that proffessional :)..
     
  7. TeALx

    TeALx

    Joined:
    Apr 25, 2012
    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    I now tested with a third computer and just in case, and the computer still has around 35-40 ping.

    http://www.speedtest.net/result/1930687923.png
     
  8. TeALx

    TeALx

    Joined:
    Apr 25, 2012
    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    PS. my last test with new computer is actually worse than what it really is..

    http://www.speedtest.../1930710126.png

    I wouldn't say it's good though and I don't know if it makes any difference with what I should do next, but again, just in case..
     
  9. woodyblade

    woodyblade Inactive Staff Member

    Joined:
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    Messages:
    720
    Operating System:
    Windows 8
    You say you recently changed broadband provider, from what you said in your first post it seems you were affected with higher pings with your previous provider as well?

    I should stop some abbreviations, I try to take into account what experience level a user adds to their profile, but sometimes the odd abbreviation gets out :)

    ISP stands for Internet Service Provider or in other words your broadband provider. Might have grabbed the wrong end of the stick quickly reading your post and thought you didn't know about an ISP, my bad.

    Just to make sure did you do those tests with the computer/s plugged into the modem/router or was it wireless?
    If wireless try plugging the computer into the modem/router if possible and test again.

    The next thing to try would be replacing the network cables, though I would doubt they are the cause, we need to rule things out.

    It gets a bit harder if I suggested looking at the router settings, as this can be quite complicated between different router manufacturers and makes it very hard to suggest what settings to change.
    One thing I do know that can affect pings (and broadband speed) as past experience with my router has shown is that QOS or Quality of Service does more harm than good on fast connections, it added something in the region of 30% to my ping times and cut my upload speed by about the same percentage. This assumes that your router has QOS though.
     
  10. TeALx

    TeALx

    Joined:
    Apr 25, 2012
    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    Yes, my previous broadband/router also made the ping higher, although it was like 10 less than with this. And also before that, the ping was around 12 or even lower.

    First, with 8 mbit broadband: 8-12 ping

    Then pretty randomly it got higher (I might have followed some guide via youtube, to tweak the internet, that really weren't that good. But shouldn't the settings have disappeared when later on I formated the computer?): 20-25 ping

    Then with new 30 mbit broadband + new computer: 30-45 ping

    Naah, no worries. "Some experience" for you, might not be as little experience as I have. It really is a question of interpretation, even when a person has chosen their computer skill level.

    No worries, I didn't use wireless.
    I know some stuff better than others.. In some categories I'm a total beginner and in others I'm decent (according to me..).
    I have actually unblocked some game ports via router before and done some other things, so that probably wont be a problem (I hope..).

    Okay, so here is the thing. I changed broadband a few days ago. With the new broadband I don't have to use a router. It's like a wireless modem (not only wireless..) that goes straight to the computer and not via a router. This is new to me (settingswise) and I don't really know how much difference there really is, from having a router.
    It's apperantly a Thomson Gateway
    TG789vn,​
    8.8.B.A,
    and I dont find much to actually change much settings at all. It doesn't have all the different settings that my router had and here lays my issue right now. Sadly for you I suppose this is one of my nooby areas.. :)


    So should this "QOS or Quality of Services" setting be here too, despite the new broadband?
     
  11. TeALx

    TeALx

    Joined:
    Apr 25, 2012
    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    I also have to add that I got some sort of weird pink screen that crashed the computer.
     
  12. TeALx

    TeALx

    Joined:
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    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    If the pink screen doesn't have to do with the issue we were going through, just don't bother with that one just yet. I just add all the info that I believe might be useful for you to guide me doing the right thing..
    I'll probably open a new thread concerning pink screen.
     
  13. woodyblade

    woodyblade Inactive Staff Member

    Joined:
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    Messages:
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    Operating System:
    Windows 8
    8-12ms pings on 8mb broadband (I assume ADSL) is actually very good, you were getting a better ping than I do now on FTTC (16ms) - http://en.wikipedia.org/wiki/Fiber_to_the_x

    The ranges you quote 20-25ms > 30-45ms would in ISP terms be the difference between fast path and interleaving, these are two settings called line profiles which are used on broadband lines, they can be set differently either your ISP manages them manually or they can be managed by an automated system.

    Fast path will be the lowest pings and fastest speeds possible for your line and will only be used on relatively error free lines, by errors I mean packets of data that are corrupt on arrival (or sending somewhere else i.e. upload) and have to be resent again so your computer or the other gets the full working file.
    Interleaving is when your speed and pings are slowed down slightly to try and create a more stable line and cut any errors down to more sustainable levels, as it can become quite inefficient for the packets to be resent all the time and would be better to send them at a lower speed with higher pings to allow responses between your computer and other servers/websites to be better handled.

    Anyway with explanations done.

    The pink screen thing doesn't sound like it will be related to this problem, but you could explain it anyway.

    As for your router yes it does support QoS and quite a lot of other things as well, all in all a quite high spec router - http://www.technicolor.com/uploads/ds_technicolor_tg789vn.pdf

    Have you tried resetting your router? There is usually a button to reset them to default settings and see if that makes any difference, also yes the settings on your computer would have gone when formatted.
    You should also look at phoning your ISP and see if there is any problem with your line and what they would call a line profile.
     
  14. TeALx

    TeALx

    Joined:
    Apr 25, 2012
    Messages:
    10
    Location:
    Sweden
    Operating System:
    Windows 8
    Home > Broadband Connection > Internet Services

    [background=initial] . Internet
    .
    . Type: ETHWAN . IP Address: 213.65... . Data Transferred (Sent/Received) [MB/GB]: 727,12 / 7,63 [/background]
    [background=initial] . IPTV
    .
    . Link Status: Contacting DHCP server... . Type: ETHWAN [/background]

    It will take some time for me to go through all this. So I'll start with something I noticed while looking over the settings of the modem.
    I have checked the services and the DHCP service is working as it should. Although according to the modem, it doesn't seem to be able to contact the DHCP server. Any suggestions or ideas about this?
     
    Last edited by a moderator: Feb 4, 2014
  15. woodyblade

    woodyblade Inactive Staff Member

    Joined:
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    Messages:
    720
    Operating System:
    Windows 8
    By modem I assume your referring to your router, or do you have two separate devices?

    So in my case mine would be Modem (internet connection) > Router (separate device) > Computers

    If the modem is a separate device which provides the internet connection to a router, like I explained as my setup above, then the modem wouldn't require the DHCP as only the router should be connected to it.
    If they are one device then the router doesn't require anything from the DHCP server as the router is the DHCP server assigning local IP addresses to your computers.

    So either way the DHCP problem should be fine unless I've misunderstood your setup.

    If you want to keep looking through your router settings and any terms you don't understand ask about here, or if you want to check what a certain setting should be (or a best guess) then do ask until you seem sure that the router is fine.
    This way could be quite hard so do write down all questions in one post.

    I'd still suggest enquiring with your ISP to see if anything is wrong with their end as well, if you haven't already over the last couple of days.

    The funny thing is, that the people here who understand this networking stuff could check through your whole setup in less than an hour and find a problem if it was there, the limitations of text based communication :)
     

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