Hi

I am a new member.need help please with my Seagate Expansion hard drive.some pictures i have on it not showing up

 

Hi Tony.
i am sending some screen shots
i work a lot in paint shop pro 9 making tags.some images show up some don't.this only happened a few days a go.
the ones i can't open i see this psd file when i try to open it in psp i get this

yes checked in the Recycle Bin nothing there. the file above is in a folder called poser tubes.i have family photos in a other folder doing the same.thing.i did a system restore no good.did a virus check all ok . not sure why they are showing up like this.so i hope you can help me please.

 

Hi Carol.
You need the PSD plugin for PSP before you can open PSD files.
That's why you are getting that message.

Also you can convert .PSD to a .PSP file with a convertor.

http://conversionai.com/file/image/psd-adobe-photoshop-image-document/psp-paint-shop-pro-image

 

Hi i clicked on the link you sent me.where do i click on to down load it? and which one.sorry not to great at computer talk

 

for got to say some are in png and jpg and as well that won't open

 

Are these all in the same folder? That maybe a reason why.
Never save them as PSD. That's only if you want to come back and edit more.
Save them in one of the many options available.
Early am here, Carol.
Be back tomorrow. Maybe another Techie can help in the immediate.

 

yes there all in the same folder.the psd is in layers to work with in psp.the jpg is images of that tube
here is a example this one i can see the images in others no i can't .where is says Belle that should be a picture not as i sent above . i buy my tubes from here and when i down load them it saved them all the same way.i have been buying tubes from that site for over 5 years now and i have had no problem up until a few days a go. any pictures i have on my computer open up ok.it's just ones in my HD

 

Hello Carol, I'm not sure if the other guys are around at the moment, so here's some suggestions.

For a start I would suggest that you copy all of the files from your external drive to a folder on an internal drive. You will need 300 GB of spare space (preferably more) to do this, as you should never fill a drive 100%.

Do you have that space spare?
To check for space on an internal drive you need to go to what used to be called "My Computer" but is now called "This PC". After doing this at least you will have a usable copy of all your files. Be patient, copying the files could take maybe 30 minutes or so. If you are able to, I would suggest purchasing another external drive to put your files on. You cannot have too much storage space, and also this protects your images and files should your C Drive go pop!

With that job done. And the external drive not in use, unplug it from it's existing usb port and try another port on your computer. If you don't see the drive after changing ports, reboot your pc to see if that makes a difference.

Now try and open one of the difficult/problematic files... Can you now open it in Paintshop Pro?

Let us know how you get on with my suggestions.

 

where can i find internal drive.i am using window 8.sorry not to great at computer talk..use to have xp and i loved it.till it would not up date any more for me.my kids got me this one..only getting used to it.sorry for being so Dumb.just want my Hd drive back to normal

 

I don't use win 8 or win 10 myself, but I think Tonys spot on with his instruction. The only difference may be that after clicking
"Personalize", you may already be able to see "Change desktop icons".

The computer icon on your desktop (after you have put it there) will read This PC. And clicking on that will show the drives on your computer, and of
course how much spare space you have.