Help Please Bob12A

I have googled for an answer there are loads nome make sence to me any help
Regards
Bob

 

Hi Bob

Can you access the net with another browser ( if you have one ) ?

Which AV and Firewall do you have ?

[ I am around for a bit so check back regularly ]

 

Sorry Ken only saw this reply just very unusual for me not to get back at once.

have no problem accessing the net normally .

I am using windows security essentials

 

Hi Bob,

I have Essentials too - and I can't see any way to block Chrome from there.

Try disabling your firewall.
If Chrome connects we need to locate the setting in the Firewall.

Don't forget to enable the firewall immediately after checking.

 

a little help with disabling firewall please Ken

Also dont know if this is any help managed to copy


google chrome error
Go to the spanner menu > Options > Under the Bonnet > Change proxy settings... > LAN Settings and deselect the "Use a proxy server for your LAN" checkbox.

 

Hi Bob

I don't have Chrome to check this for you.
I think this is what the path is referring to
You are looking for deselect the "Use a proxy server for your LAN" and make sure there is no check in the box.

 

Found that Ken and it WAS unticked.
Now a little help with disabling firewall please Ken Please

 

If you are using Windows Firewall simply go to your control panel and there is an icon for Windows firewall. In the column on the left there is a spot to turn the firewall on or off.

 

Thanks BC and I did remember to switch the firewall back on.

 

Did Chrome work OK while the firewall was off Bob? does it still work OK now the firewall is back on? If not, we will need to find the setting in the firewall.
Nev.

 

Yes Nev Chrome worked with firewall on or off Remember this error is intermittent.
Leave it now till after christmas which I hope you will enjoy.

 

Hi Bob - hope you had a good Christmas. Get back to us when you want to continue.

 

Yes everyone had a quite xmas as I like it.
This error 138 seems to be a right sod I am not alone if you google it
Happy to carry on when you are

 

Hi Bob

Sorry - I missed your last post ....................and I am on my way out now.
I will pick this up later -

 

Hi Bob,

take a look in the Hosts file for me please:

C:>windows>system32>drivers>etc
Click on Hosts .............it will open in Notepad.
Not the .txt file

Is there anything there relating to Google or Chrome ?

 

C:\Windows\System32\drivers

No reference to host in drivers that I can see

Thanks Ken

 

Hi Bob,

Can you confirm that you opened the Hosts file please.
It should look something like this:


#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

If not ...............copy this and paste this into Start Search
C:\windows\system32\drivers\etc\hosts

I just want to check that Google Chrome is not being blocked there.

 

Ken this is all I can find--

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

 

That's it Bob - and nothing untoward is listed.

I would be inclined to uninstall Chrome and re-install it.
see if that solves the problem.

Uninstall Chrome

 

Thanks Ken
All the best for the new year lots of health and happiness.


As to uninstalling chrome it is something I had tried before asking for help I will do it again and let you know the outcome later.
BFN