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HELP MEH! (no seriously)

Discussion in 'Power Supply - PSU' started by Ep1lepsy, Jun 27, 2014.

  1. Ep1lepsy

    Ep1lepsy Registered Members

    Joined:
    Jan 21, 2014
    Messages:
    32
    Location:
    On my ASUS
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    ASUS
    CPU:
    AMD A8-5600K
    Memory:
    8GB
    Hard Drive:
    2TB Toshiba
    Graphics Card:
    AMD Radeon HD 7560D
    Power Supply:
    Don't Know
    Today has been a mixture of good and bad, but mostly the latter. I won against the teachers in an all years match (as usual), but as I came home and my friend called me on Skype asking me to play Tanki Online (why am I?), my mum gave me the dongle (we still live on Mobile Broadband) and as I turned the computer on, it didn't turn the fan on and probably fried itself in a spectacular light show of purple and white. The computer didn't turn on after the so-called "Light Show" and I was left with a dead computer. I tried again, still didn't turn on. What's worse is that I have been banned from using my account for the rest of the school year, which is not bad considering I have 3-4 weeks left (don't ask why), and the laptop I own is soooooooooooo rubbish (with a 2Ghz dual core Intel Celeron processor and 2GB of RAM), it couldn't hold live-streaming in VGA, putting the speakers up to full blast also using an extended desktop and installing Google Earth due to a DLL file being missing. The only way I'm writing this now is with my mum's Sony Vaio and even that is too slow for my demands, let alone using a standard account. Do I contact ASUS's Customer Service for a replacement or repair, or just pretty much put up with a HP Pavilion (remember the laptop that was rubbish was a toshbia *cough* *cough*)
     
  2. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,021
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    How old is the laptop, NoobyUser?
     
  3. N3

    N3 Registered Members

    Joined:
    Dec 26, 2013
    Messages:
    303
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    Lenovo
    A temporary alternative is to use one of the computers at your local library. Just don't use it for personal business purposes.
     
  4. Ep1lepsy

    Ep1lepsy Registered Members

    Joined:
    Jan 21, 2014
    Messages:
    32
    Location:
    On my ASUS
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    ASUS
    CPU:
    AMD A8-5600K
    Memory:
    8GB
    Hard Drive:
    2TB Toshiba
    Graphics Card:
    AMD Radeon HD 7560D
    Power Supply:
    Don't Know
    It isn't a laptop, its a desktop PC and it is 9 months old and from ASUS.
     
  5. Ep1lepsy

    Ep1lepsy Registered Members

    Joined:
    Jan 21, 2014
    Messages:
    32
    Location:
    On my ASUS
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    ASUS
    CPU:
    AMD A8-5600K
    Memory:
    8GB
    Hard Drive:
    2TB Toshiba
    Graphics Card:
    AMD Radeon HD 7560D
    Power Supply:
    Don't Know
    I play Minecraft, do virtulization and use graphics intensive tasks like photoshop
     
  6. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,021
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    So it's still under full warranty.

    I would definitely call and have it serviced.
     
  7. Ep1lepsy

    Ep1lepsy Registered Members

    Joined:
    Jan 21, 2014
    Messages:
    32
    Location:
    On my ASUS
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    ASUS
    CPU:
    AMD A8-5600K
    Memory:
    8GB
    Hard Drive:
    2TB Toshiba
    Graphics Card:
    AMD Radeon HD 7560D
    Power Supply:
    Don't Know
    that's the thing i don't have the papers for the desktop
     
  8. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

    Joined:
    May 2, 2009
    Messages:
    2,801
    Location:
    In front of a monitor in Blackburn Lanc's UK.
    Operating System:
    Windows 7
    Somewhere on one of the labels will be a serial number, get in touch with Asus, the serial number may be enough for their records, the dealer you bought it from may also have records, try them too.

    Nev.
     
  9. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    I have yet to see a computer not warranted for a year and something like what you experienced should cost you nothing as it sounds like a defect, and I would bet another cheap crappy Psu bit the dust is all that happened to you. Its as if there is competition from brand name computer makers to see who can use the cheapest crappiest psu in their desktops because not one of them is any good. But so you know short of a warranty issue, if you had to replace that part it is 4 screws a few plugs and a $50 part is most likely what you are looking at.
     
  10. Ep1lepsy

    Ep1lepsy Registered Members

    Joined:
    Jan 21, 2014
    Messages:
    32
    Location:
    On my ASUS
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    ASUS
    CPU:
    AMD A8-5600K
    Memory:
    8GB
    Hard Drive:
    2TB Toshiba
    Graphics Card:
    AMD Radeon HD 7560D
    Power Supply:
    Don't Know
    Is that really worth it? I mean, sure, I could purchase an Antec or a Corsair PSU but the internal parts could have been fried already and that would be a waste of money.
     
  11. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

    Joined:
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    Messages:
    2,801
    Location:
    In front of a monitor in Blackburn Lanc's UK.
    Operating System:
    Windows 7
    That is always a worry when a power supply blows out, it did actually happen to me once and meant both PSU and motherboard replacement.
    Send it back under its warranty and let them worry about it, why spend your own money on just a new PSU, then find you have to replace other parts yourself?

    Nev.
     
  12. Ep1lepsy

    Ep1lepsy Registered Members

    Joined:
    Jan 21, 2014
    Messages:
    32
    Location:
    On my ASUS
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    ASUS
    CPU:
    AMD A8-5600K
    Memory:
    8GB
    Hard Drive:
    2TB Toshiba
    Graphics Card:
    AMD Radeon HD 7560D
    Power Supply:
    Don't Know
    Did the processor, RAM, etc. get fried as well, I'm just saying this so I can ask a nearby computer repair store to replace all these parts that have been damaged.
     
  13. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,021
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    There is no way of really knowing until you swap out the PSU.
     
  14. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    Can yu borrow a good working psu from someone you know?
     
  15. Ep1lepsy

    Ep1lepsy Registered Members

    Joined:
    Jan 21, 2014
    Messages:
    32
    Location:
    On my ASUS
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    ASUS
    CPU:
    AMD A8-5600K
    Memory:
    8GB
    Hard Drive:
    2TB Toshiba
    Graphics Card:
    AMD Radeon HD 7560D
    Power Supply:
    Don't Know
    Oh well, never mind, I got it repaired by one of my dad's friends which is apparently a computer specialist. Unfortunately, one core on my CPU did get burnt out (according to AMD Catalyst, 2 cores on Task Manager), but hopefully that's an error.
     
  16. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    Once again that should be under warranty to replace a cpu. Cpus are really tough to burn out and you almost never hear of that but Asus should replace everything. The cpu is wrranted for 3 years but again because it is oem it must be through Asus.
     
  17. Ep1lepsy

    Ep1lepsy Registered Members

    Joined:
    Jan 21, 2014
    Messages:
    32
    Location:
    On my ASUS
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    ASUS
    CPU:
    AMD A8-5600K
    Memory:
    8GB
    Hard Drive:
    2TB Toshiba
    Graphics Card:
    AMD Radeon HD 7560D
    Power Supply:
    Don't Know
    Oh wait, it's actually 4 according to CPUID and apparently it increased my clock speed from 3.2GHz to 3.5GHz but I do get unfortunately I did get a warning that my CPU was running at 60 degrees centigrade. It's probably that the thermal paste compound is weak or that lil' old cooler is getting worse.
     
  18. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    60c is not critical but it would be a good idea to clean off the old grease and replace it with a small thin layer of new grease which could reduce that a bit.
     
  19. Ep1lepsy

    Ep1lepsy Registered Members

    Joined:
    Jan 21, 2014
    Messages:
    32
    Location:
    On my ASUS
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    ASUS
    CPU:
    AMD A8-5600K
    Memory:
    8GB
    Hard Drive:
    2TB Toshiba
    Graphics Card:
    AMD Radeon HD 7560D
    Power Supply:
    Don't Know
    Ok, thanks!
     

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