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Had to reset Win 10 but lost WI-FI connection

Discussion in 'Windows 10' started by Old Man, Nov 9, 2023.

  1. Old Man

    Old Man Registered Members

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    Operating System:
    Windows 10
    As I said, I had to reset Win 10 because the X-Box game recorder would not work. After that, my WI-FI connections would not work. The PC desk top "Booston" does not recognize my two WI-FI routers, so I cannot connect. I ran the troubleshooter in the network center, but it was not able to help. The routers do work because my laptop WI-FI works fine. So, I cannot get onto the internet to update my drivers, but I don't even know if that is the problem. However,
    I did use my laptop and download drivers to my ext hard drive then loaded that onto the Win 10 desktop unit. That still did not do anything.
    My Booston is a 270 MB SSD drive.
    Any ideas would be appreciated. Thank You.
     
  2. Old Man

    Old Man Registered Members

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    Also, I did the usual thing and ran network reset, but that did not work either. Tried to run winsock from cmd but got the error of "needs elevated permissions" even though I am running as admin. Don't get that. When I looked for my WI-FI adapter I did not see it, but then I looked for hidden adapters and did see them but am not sure if they are the right ones.
    I am thinking I need to download a WI-FI adapter but since I am not online on the desk pc I will have to download it onto a USB and put it on the desk pc that way. Do not know if this is the case or even where and which one to get.
     

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  3. Old Man

    Old Man Registered Members

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    Operating System:
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    I misspelled my computer name, it is Bosston. Also, I tried searching for the Bosston website to find and download drivers but found nothing on the web. My wlan tells me there is no wireless interface on the system, so I need to download and install, but have no idea where to go to get it. Thanks.
     

    Attached Files:

    Last edited: Nov 10, 2023
  4. Tony D

    Tony D Administrator Administrator

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    That Realtek 802.11 AC is your wireless network adapter. I think that's an external USB wireless device. Try removing it and then reinserting it.

    Are all the devices under USB good?

    Note the WD SES device is for an external Western Digital device.
     
  5. IJAC

    IJAC Super-Moderator Super Moderators

    Joined:
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    Location:
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    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    I have a Asus prime Z270A MB
    CPU:
    Intel i5 Quad core
    Memory:
    Rip Jaw 32 GB
    Hard Drive:
    Samsung Evo 500 GB SS
    Graphics Card:
    Radeon R7 260X/360
    Power Supply:
    750 Watt Corsair
    You need to open the command prompt as administrator.
     
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  6. Old Man

    Old Man Registered Members

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    Operating System:
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    Yes, I removed the USB adapter twice and reinserted it, but to no avail. But where are the drivers, I have attached previously the list of drivers? Where can I go to download them with my laptop and put them on a USB for installation on the desktop pc? I have no cable WI-FI on the desktop pc, only USB WI-FI, so I must do it that way.
    I also tried plugging the USB adapter into another port but that didn't work either.
    So, are you saying I need a new adapter?
     
    Last edited: Nov 10, 2023
  7. Tony D

    Tony D Administrator Administrator

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    https://www.realtek.com/en/component/zoo/category/rtl8811cu-software
    Click the download button. Get thru the capcha.
    Download the zip file: 50 MB. It said it was going to take 29 minutes from my place. I didn't wait to check it out. You'll probably have to extract the files. They hopefully, there's an exe that installes the driver for you.
     
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  8. Old Man

    Old Man Registered Members

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    Thank You, and I did download the file and extracted it to the desktop PC. There was no .exe, but there was a setup file which I ran. The file downloaded and installed. Unfortunately for me, that still did not solve the problem. I re-ran network reset to no avail. I have noticed though that the small blinking light no longer blinks on the USB WI-FI adapter like it did before. Not only that, but I am starting to believe that I might have a bad adapter and need to order a new one?
    There are many adapters at Lazada I could order. Any suggestion? See attachments. They are all very inexpensive. Thanks.
     

    Attached Files:

    Last edited: Nov 10, 2023
  9. Tony D

    Tony D Administrator Administrator

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    I have no suggestions. I get the cheapest I can find. The few that I’ve used for customers have cost less than 15 USD.
     
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  10. Old Man

    Old Man Registered Members

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    OK, thanks. I will order and give one a try.
     
  11. Old Man

    Old Man Registered Members

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    Found the problem and the definitive answer to it. The WI-FI USB suddenly showed up in This PC. It had never done that before, so I clicked on it to see what was there. It had an installation file, so I clicked on that since I had nothing to lose. Next thing I knew, my Internet access came to life, and I was connected. I already ordered another WI-FI USB, but since it only cost me $7 I will keep it in case something goes bad later. Who knew?
     

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