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explorer.exe - Application Error - Memory could not be written

Discussion in 'Windows 10 Information and Alerts' started by Allan Gray, Nov 3, 2016.

  1. Allan Gray

    Allan Gray

    Joined:
    Nov 3, 2016
    Messages:
    3
    Operating System:
    Windows 10
    Hello Guys,

    I am getting an explorer application error upon shutdown in Windows 10. Have tried running sfc/scannow and memory diagnostic with no problems indicated, but no success in fixing the problem. Problem does not occur when in Safe Mode.

    On-screen message is:-

    IMG_2405.JPG

    Any help or ideas would be greatly appreciated.

    Cheers,

    Allan
     
  2. Tony D

    Tony D Super-Moderator Super Moderators

    Joined:
    Sep 25, 2009
    Messages:
    3,132
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hello and welcome Allan,
    Two thoughts come to mind. Firstly, you may have a RAM issue. Even though you ran diagnostics, a problem sometimes gets pasts the diagnostic software. If you're comfortable working inside the computer, swap out RAM modules. If you don't have spare RAM to swap, remove one module at a time.

    Secondly, you may have a software conflict which may have been caused by an update. Bring up msconfig and try turning off some startup items.
     
  3. Allan Gray

    Allan Gray

    Joined:
    Nov 3, 2016
    Messages:
    3
    Operating System:
    Windows 10
    Hi Tony,

    Thanks for your response.


    This laptop is a dog to open. Asus high end unit is totally sealed. About a million tiny torques that you can hardly see, then multiple layers inside so you have to pull the unit mostly to bits in order to get to anything. Broke a connector last time I had it open, so not going there again!


    Surely a ram issue would affect more than explorer.exe, but this is the only error and is consistent in its message. Tried searching the net for this error, but nothing in google.


    I am reasonably sure that the error will have been caused by an update because it only began recently. Any idea which startup item might be causing this?


    Allan
     
  4. Tony D

    Tony D Super-Moderator Super Moderators

    Joined:
    Sep 25, 2009
    Messages:
    3,132
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    You can try running Who Crashed, a free app found here http://www.resplendence.com/downloads. It may give a clue as to what's going on. Other than that, use msconfig to turn off startup items.

    Typically, laptops have a trap door that you can remove to access RAM modules. Yours doesn't have that? What model do you have?
     
  5. Bill

    Bill Registered Members

    Joined:
    Oct 30, 2010
    Messages:
    601
    Location:
    Southeastern US
    Computer Brand or Motherboard:
    Asus P8Z77-V
    CPU:
    Intel i5 3570
    Memory:
    8GB Kingston DDR3 1600
    Hard Drive:
    Plextor SSD SATA 6 128 GB, WD Velociraptor 150g
    Graphics Card:
    eVGA GTX 550 TI
    Power Supply:
    Antec NeoPower 550w
    Hi Allan and welcome. Just a thought, when sfc is normally run you must have a space between sfc /scannow but you didn't type it that way in your post. Did you when you used it?
     
  6. Allan Gray

    Allan Gray

    Joined:
    Nov 3, 2016
    Messages:
    3
    Operating System:
    Windows 10
    The computer is an Asus N750JK, which is a high end laptop All internal battery, ram and no access panels anywhere. I may have typed the sfc /scannow incorrectly, but it ran the program ok. It took about half an hour to run, but did not come up with anything. Tried the resplendence app, but nothing found there either. No worries. It will probably sort itself out with the next MS update!
     
  7. Tony D

    Tony D Super-Moderator Super Moderators

    Joined:
    Sep 25, 2009
    Messages:
    3,132
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Try turning some startup items off using msconfig.
     

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