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Error 0xc00d36c4

Discussion in 'Windows 11' started by daveleonard, Jul 6, 2024.

  1. daveleonard

    daveleonard Registered Members

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    Hello folks,
    I get the above error whenever I try to play my videos. I reached online, and it appears that code is for either unsupported by Media Player or corrupted files. Likewise, I use Media Player Legacy, so I also tried to play with VLC media player with no luck. I went into VLC and changed the name of one test file to AVI, and it still would not work. Since all my videos played before I tried to move them to another drive, I have a suspicion that something happened during the move and they got corrupted. Yet, not all the files were that way. The one that would play was an MP4. How can I fix the files if they are corrupted? Thanks.
     

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    daveleonard, Jul 6, 2024
    #1
  3. plodr

    plodr CHF Advisor CHF Advisers

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    Please explain how you moved from one drive to another. Were the videos on an internal drive and you moved them to an external drive? I rarely move files. I always copy then I test the files before I do anything with the originals.

    What is the extension on one of the files that will not play?

    Also you can't simply change a video extension from one format to another - you have to use some sort of conversion program.

    I found this https://www.easeus.com/video-repair-tips/fix-error-code-0xc00d36c4.html
    I have no idea how much the video repair tool costs.
     
    Last edited: Jul 7, 2024
    plodr, Jul 7, 2024
    #2
  4. daveleonard

    daveleonard Registered Members

    Joined:
    Dec 2, 2013
    Messages:
    417
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    Acer Aspire
    CPU:
    See below
    Memory:
    Ditto
    Hard Drive:
    Ditto
    Graphics Card:
    Ditto
    Power Supply:
    Ditto
    There are a variety of extensions: Mp4, Flv, Mov, Mkv, I tried the Wondershare Repairit Tool but it was not able to repair them. I tried various file viewers with no luck. They maybe be so corrupted that they cannot be fixed, Most of them show up without even a title.
    I was moving them from C drive to an external hard drive when the electric went out. They disappeared from the C drive but some did make it to the ext hard drive. I will not use the mass send to option again as we have a lot of powere outages here in the Philippines.
     

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    daveleonard, Jul 8, 2024
    #3
  5. daveleonard

    daveleonard Registered Members

    Joined:
    Dec 2, 2013
    Messages:
    417
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    Acer Aspire
    CPU:
    See below
    Memory:
    Ditto
    Hard Drive:
    Ditto
    Graphics Card:
    Ditto
    Power Supply:
    Ditto
    Also, one more interesting thing. I tried to pull up the photo of my family reunion of 1902. One Win 11 the file shows being a JPG file, while on my win 10 laptop the file shows as being a PNG file. In both cases, I got the error that this type of file is not supported. I tried it on my Win 10 pc just to see if it would open. I tried to upload the file here but got the error this file was not an image as expected, so I couldn't attach it. The other odd thing is that the same photo shows up as both JPG and PNG. Really confusing. I was able to take a shot of the list where they show up.
     

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    daveleonard, Jul 8, 2024
    #4

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