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Email Login Problem

Discussion in 'Email Issues' started by Nousher, Dec 31, 2021.

  1. Nousher

    Nousher

    Joined:
    Dec 31, 2021
    Messages:
    4
    Operating System:
    Windows 10
    I use an email account provided by a private company. Say, the email address is: azahar.ali@blabla.com. (Assume that the name of my company is Bla Bla company).

    In the address bar, I have to type mail.blabla.com to login to my account. A webpage appears. Email address and password are typed. But, after logging in, only old email of 2020 are shown. No email of current year (2021) is shown. How can I solve this problem?

    I have used some apps such mail ru. Using those apps, I cannot log in at all.

    Please help me.
     
    Nousher, Dec 31, 2021
    #1
  3. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,103
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hello, welocme and Happy New Year Nousher. It may be that you're logging into an old server. Check with blabla and make sure you're logging onto the correct web page.

    Or you haven't received any email at azahar.ali@blabla.com this year.
     
    Tony D, Dec 31, 2021
    #2
    IJAC likes this.
  4. Nousher

    Nousher

    Joined:
    Dec 31, 2021
    Messages:
    4
    Operating System:
    Windows 10
    No, this not an old server. In the year 2021, thousands of emals have been received. Any more suggestion?
     
    Nousher, Dec 31, 2021
    #3
  5. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,103
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    How do you know you have emails in 2021 if you can't log in?

    If all you're saying is true, I don't know what the issue is so I'll throw out some some suggestions.

    Maybe you're logging in on another computer. Maybe you're looking at an old cached page. Try another browser or clear the browsing history and cookies in whatever browser.
     
    Tony D, Dec 31, 2021
    #4
    IJAC likes this.
  6. Nousher

    Nousher

    Joined:
    Dec 31, 2021
    Messages:
    4
    Operating System:
    Windows 10
    Yes, it is logged in on another computer. That is why I know every day a number of emails I receive, and I have to reply to them. The problem is I want to log in on my android device. The cookies already been cleared.
    If cookies would be the problem, as I have installed some email apps in my android device, I could log in using those apps. But, still those apps couldn't help me in this regard.
     
    Nousher, Dec 31, 2021
    #5
  7. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,543
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    It sounds like you are not receiving the newer emails.
    Check to make sure they haven't changed the incoming port.
    Can you send email from this account?
    If not, they have probably changed the incoming and outgoing ports that are used to pop your mail.
     
    allheart55 (Cindy E), Jan 1, 2022
    #6
    Tony D and IJAC like this.

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