Hi, hope someone can help, I am not techy, and don't know the jargon, I have basic computer knowledge and know how to find my way around the device manager. I can solve basic problems. My DVD drive is not recognizing discs. There was no DVD drive showing in the control panel and I managed to at least reinstall the drive following instructions from the Microsoft page so now the drive is there but when I click on it it's telling me to install a disc and opens the drive, even though I have a disc installed (dvd-r). Can anyone give me advice on possible problems/fixes? Thanks Laura.