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Did ISP issues mess up all my devices?

Discussion in 'Networking' started by Amcnotsosquared, Sep 1, 2023.

  1. Amcnotsosquared

    Amcnotsosquared

    Joined:
    Sep 1, 2023
    Messages:
    1
    Operating System:
    Windows 10
    My Internet went out today (Wow internet in FL) and they said it was DNS issues and no ETA to fix. That would be all well and fine, but, two things worry me.

    1. My Alexa smart devices are all connected to this network and still working. That's my speakers, my Ring doorbell, my kid's 2 fire tablets, and my smart TV'S. They all have wifi and are all operational.

    2. I have access to my neighbors wifi due to a previous outage I had, when I tried to connect to her wifi it says "Can't connect to network" on all 3 of my laptops and my phone.

    Why are some of my devices still working?

    Why can't I connect to my neighbors wifi?

    Did the ISP issues mess up my network settings or something?

    How can I fix it to where I can connect to my neighbors wifi until mine is fixed?
     
  2. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,159
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hello and welcome, NotSoSquare.

    Maybe your neighbor changed the network password to her network. Maybe you're being blocked for other reasons. Suggest you bring one of your devices to her place and try to connect and if you can, use an ethernet cable instead of using the wireless connection.

    I don't know how Alexa and other smart things connect to their cloud service, but they may not require DNS to be working.

    For fun, try going to Google on a computer by typing 142.250.65.228 into your browser instead of www.google.com. That is the direct address to Google. It won't require DNS.

    Note: DNS (Dynamic Name Service) is a service that converts everyday web addresses to the actual IP address of the computer you're trying to connect to. When you type in google.com, the DNS looks up the IP address of google and directs your request to google. It's like a phone book for the Internet.
     
    allheart55 (Cindy E) and IJAC like this.

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