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Desktop power drop out

Discussion in 'Miscellaneous Hardware' started by David Dodd, Dec 2, 2022.

  1. David Dodd

    David Dodd

    Joined:
    Dec 2, 2022
    Messages:
    7
    Operating System:
    Windows 7
    Hello,
    First let me say that I am new to this forum and no expert on computers, so please be gentle with me!!
    I have a Dell Vostro 430 / i7 / H57 Intel Chipset /2 SSD / BIOS 2.4.0 Mini stack desktop, running Windows 7 Pro 64 bit.
    This machine is 12 years old and has had;
    a) a couple of motherboards replaced by Dell under a Service Agreement, which Dell will not extend.
    b) HDDs changed to 1 TB SSD and 500 gb SSD a couple of years ago, following failures.

    It has been a very reliable companion until a couple of days ago, when it just cut out as though we had suffered a power cut, [which we hadn't].
    So I tried restarting it immediately- Booted up just fine and ran for a couple of minutes with only start up programs loaded, then cut out completely.
    Left it to cool for an hour and repeated the start up. Exactly the same result- booted up as usual, [albeit a little slower than usual] and then a couple of minutes later just cut out.
    Tried again in safe mode, [although no new programs or H/W installed], same result.
    Opened up and re-seated the various cards/boards- NO Change
    Removed the CPU Fan and Heat Sink for a thorough clean and blew out any loose dust & fluff and replaced, [noticed that there was no Thermal Gel following the last time the MOBO was replaced by Dell Tech- about 5 years ago]
    Now it's worth mentioning here that we are relatively close to the coast and I have noticed that any unplugged USB plugs get a fair bit of surface rust if left unpacked/unplugged.
    It's also worth mentioning here that over the past month, the CPU Cooling Fan had become very noisy and was obviously running on high speed from start up and not reducing in speed when I opened a program. I mention this as this M/C runs on 2.4.0 BIOS, which was a fix some years ago to resolve an issue of noisy CPU cooling fans at start up, which was supposed to drop the speed as soon as the M/C was set to work.
    So what's wrong?? I suspect that the MOBO has developed a fault in the CPU Fan Control unit or sensor, because I can't believe that the PSU would cut out afetr almost exactly the same time every time the M/C is booted up.
    However, that still does not explain why the M/C keeps cutting out a couple of minutes after booting up.
    HELP!!!
    DD
     
    Last edited: Dec 2, 2022
  2. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,102
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hello and welcome David, My first thought is the power supply.

    When you mentioned that it booted later on
    that's expected because it wasn't shut down properly.

    Let's see if we can get to a stable Dell screen. Remove power from the 2 drives. Power it up. If things look good, all the drive with the OS and see if you can get to Windows reliably.
     
    IJAC likes this.
  3. David Dodd

    David Dodd

    Joined:
    Dec 2, 2022
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    7
    Operating System:
    Windows 7
    OK, with both drives disconnected and starting from a cold start, the computer screen showed no drives connected and requested to put boot media into a drive or reconnect a boot-able dive.
    The CPU cooling fan started and continued at High Speed.
    Then the computer Cut off completely after 3-4 minutes.
     
  4. David Dodd

    David Dodd

    Joined:
    Dec 2, 2022
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    Operating System:
    Windows 7
     
  5. Tony D

    Tony D Administrator Administrator

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    Location:
    SE Pennsylvania, USA
    Operating System:
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    That's not right. It may be that the CPU is heating up; the board realizes this and shuts the machine down to protect the CPU.

    It's interesting that you found no heat sink compound between the CPU and heat sink. Sometimes, I've seen a thin plastic-looking piece installed which acts as heat transfer medium. Sometimes a thin piece of foam-type material does the job. You need to efficiently transfer heat from the CPU to the heat sink. I'd apply some thermal grease to help transfer heat from the CPU to the heat sink and see if that helps. I'm not sure it will because it's been running for 5 years without the heat transfer compound.

    Oh, with this test result, I think we can rule out the power supply. However, if you have one laying around, it won't hurt to substitute a known good supply.
     
    IJAC likes this.
  6. David Dodd

    David Dodd

    Joined:
    Dec 2, 2022
    Messages:
    7
    Operating System:
    Windows 7
    Tried booting off a start up disc.
    Computer cut out after 3 min before booting completed
     
  7. David Dodd

    David Dodd

    Joined:
    Dec 2, 2022
    Messages:
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    Operating System:
    Windows 7
    OK thanks for the response.
    I'll get some thermal paste and try that.
     
  8. IJAC

    IJAC Super-Moderator Super Moderators

    Joined:
    May 8, 2017
    Messages:
    893
    Location:
    Here
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    I have a Asus prime Z270A MB
    CPU:
    Intel i5 Quad core
    Memory:
    Rip Jaw 32 GB
    Hard Drive:
    Samsung Evo 500 GB SS
    Graphics Card:
    Radeon R7 260X/360
    Power Supply:
    750 Watt Corsair
    If there is no thermal paste on the CPU then it is over heating. It will shut down to protect it from burning up. Make sure you clean up the heat sink and CPU with some at least 70% alcohol 90% is better. Also be careful not to bend any pins on the CPU socket.
     
    allheart55 (Cindy E) and Tony D like this.

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