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Corrupted LightningSand.CFD file warning

Discussion in 'General Malware And Security' started by 8biosdrive, Mar 4, 2019.

  1. 8biosdrive

    8biosdrive Registered Members

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    I have an external WD My Passport external hard drive for backup on an XP system, and will transfer many of those files to a new Windows 10 system. After transferring some pictures from a stick that came from family members some time ago, as well as some pictures from an email to the external hard drive, I started to get this warning after booting up the XP computer: "F:\System Volume Information\LightningSand.CFD is corrupt and unreadable." In doing some searching about this file I've read that it is associated with Norton products and is not easy to remove. But it's not clear to me whether there is anything to worry about, or any negative impact of this file. Others have gone to great lengths to remove this file. I do plan to continue using the external hard drive as backup on the new system, so I am concerned. Any suggestions would be appreciated.
     
  2. Tony D

    Tony D Super-Moderator Super Moderators

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    If you can read the files, ignore the message.

    I was unfamiliar with the CFD extension. Have you ever used encryption software?
     
    Seth Anthony likes this.
  3. 8biosdrive

    8biosdrive Registered Members

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    No, I've never used encryption software. I see four copies of the LightningSand.CFD file on the external hard drive, but it is a system file and I'm not sure what software opens it. Presumably a Norton product. The warning is suggesting that I run the check disk utility, but I've read that others who have tried this were not successful in removing the file. The drive is new, and is working fine. I can access files with no problems. I think I will ignore this for now, but do some more research and deal with it later if necessary.
     
  4. Tony D

    Tony D Super-Moderator Super Moderators

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    I found probably the same as you. This is related to a Norton product. See if you can simply delete it.
     
  5. plodr

    plodr CHF Advisor CHF Advisers

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    8biosdrive likes this.
  6. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

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    System Volume Information holds your System Restore restore points.
    The information stored can't be deleted.
    Clearing the old restore points would be your only way to remove it.
    It's a very old Norton restore point.... not worth worrying over.

    Just move everything off the external drive and reformat it.
    It'll be like new then.
     
  7. 8biosdrive

    8biosdrive Registered Members

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    Was this file on the flash drive with the pictures I transferred to the external drive, or was it the transfer of the files that some how triggered the corruption?

    Is this file known to cause problems?
     
  8. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

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    It's hard to say for sure.
    No, it's nothing to worry about.
    As it's part of a very old restore point, chances are that if you ever did need to restore..... you wouldn't go that far back anyway.
    Like I said, if the error is coming up on the XP system..... just remove the old restore points and start afresh.
    The reason i said.....
    was because you have been using it on the XP system and now you plan to use it on the Win10 system.
    Some things from the XP system will probably not be compatible with Win10, ( for example ... not all XP systems came with NTFS formatting, some were Fat32 ) so starting afresh would seem to be the best idea..... this will prevent any cross contamination of files.
     
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  9. 8biosdrive

    8biosdrive Registered Members

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    It's the files from the XP system that are backed up to this external drive. I was planning next to transfer needed files from this drive to the Windows 10 system. I haven't transferred files yet, but I have connected the drive to the new system and it seems to be working fine. I don't get the corrupt file warning when using the drive with Windows 10. The external drive is my only backup of the XP system. I guess after transferring files over to the new system, I could wipe the drive clean, reformat, transfer files back to the external drive from the new system, and then continue using the drive for the new system backup. Does that sound reasonable?
     
  10. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

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    Don't forget that a lot of XP programs won't be compatible with Win10.
    If it's just pictures/documents etc .... you should be ok.
    Sounds like a good plan. :thmbup:
     
    8biosdrive likes this.

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