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COOKIE PROBLEM WITH GMAIL

Discussion in 'Email Issues' started by BGBG, Sep 27, 2019.

  1. BGBG

    BGBG Registered Members

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    Have some cookie problem with Gmail and do not know hwat to do or am afraid because if I delete cookies I fear I would lose my login ability. Do not really undrstand the instructions or possible bad results. So I cannot use my Firefox Gmail. I was thinking maybe I could somehow set it to default setings but not sure just what to do. Any safe suggestions?
     

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  2. Tony D

    Tony D Administrator Administrator

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    No reason to disable cookies.
     
  3. BGBG

    BGBG Registered Members

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    I agree. I once removed them and then could not login to sites.
    I did a search and many people seem to have this problem also.
     
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  4. BGBG

    BGBG Registered Members

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    Just tried Internet Explorer gmail Also says cookies are not enabled. What is going on with this browsers not being able to login to gmail?
     
  5. Tony D

    Tony D Administrator Administrator

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    If you haven’t messed around with the settings, it should be working fine. Reset your browser to get settings back to default and you’ll be in good shape.
     
  6. BGBG

    BGBG Registered Members

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    I just refreshed Firefox and I still get the Problem With Cookies notic when I try to start gmail.
     
  7. plodr

    plodr CHF Advisor CHF Advisers

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    1. What version of Firefox are you running?
    2. What add-ons are installed?
     
  8. BGBG

    BGBG Registered Members

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    Version 69.0.1 (64-bit). Not sure how to find what add-ons. Do not recall doing anything different but it suddenly started giving my the cookie problem warning when I tried to go to gmail. Works fine in chrome but same warning in IE 11 which I never even use.
     
  9. plodr

    plodr CHF Advisor CHF Advisers

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    I have FF ESR v 68.1 (32 bit) which should be close to v 69.

    Press ctrl+shift+A
    The word Extensions should be in blue because that is what has been selected.
    List what is in the right pane, only under Enabled. We don't need the Disabled or Recommended.

    After you have written those down, go to the left pane and click on Firefox Options.
    When that comes up, click on Privacy and Security.
    Scroll down to Cookies and Site Data in the right pane.
    Click on Manage Data. Do you see google and mail.google in the list?
     
  10. BGBG

    BGBG Registered Members

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    Here is my Manage Data list: See Uploaded File:
    Mine did not say Enabled.
    Hope I did this correctly.
     

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  11. BGBG

    BGBG Registered Members

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    The Manage Data list is a lot longer but the google and mail google are at the top.
    I do not recall having this problem before I updated to 69.0.1
     
  12. plodr

    plodr CHF Advisor CHF Advisers

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    You probably have more than the 3 extensions in your 2nd screenshot.
    I'm not familiar with AdBlockerUltimate.
    In uBlockOrigin, I've allowed google.com and gstatic.com. Check what AdBlockerUltimate shows as blocked on gmail.
     
  13. BGBG

    BGBG Registered Members

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    There are 4 more extensions. 7 in all. See attached file. Unsure how this works. Have to study it and see if I can figure out how to use this.
     

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  14. BGBG

    BGBG Registered Members

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    Now I have an eighth: uBlock Origin just appeared in list.
     
  15. plodr

    plodr CHF Advisor CHF Advisers

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    Disable Privacy Badger. You might have to restart the browser for it to be disabled. Do so; I've seen posts where that causes problems on some websites.
     
  16. BGBG

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    Followed directions but cannot find the 3-dot icon.
     
  17. Rustys

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    The ones that are in the screen shots ARE NOT installed that is why they state on the Right side ADD TO FIREFOX.

    Above that list will be and the list of ones that are enabled and three ... that can be clicked on so you can select Disable/Remove/Options
     
    Last edited by a moderator: Oct 1, 2019
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  18. BGBG

    BGBG Registered Members

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    Maybe I do not have any add-ons.? If I click Themes I see some disable and enable with the 3-dots icon. But I really do nor understand this at the moment. I am believing it is the new version of Firefox itself that is at fault because when I Google this many people seem to install 69.0.1 and find gmail does not work and I have yet to see a fix. Just my humble opinion. I never knowingly installed any add-ons that I know of or can think of. Maybe I di but cannot recall any. Will keep trying and maybe I will catch on?
     
  19. plodr

    plodr CHF Advisor CHF Advisers

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    Probably not. I missed the fact that under Manage Your Extensions it did not say Enabled as it does in my version of Firefox.
    Post a few of these links please.
     
  20. BGBG

    BGBG Registered Members

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