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Computer Password Changed, malaware?

Discussion in 'Malware Removal Help' started by Gavin S., Apr 30, 2020.

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  1. Gavin S.

    Gavin S.

    Joined:
    Apr 30, 2020
    Messages:
    1
    Operating System:
    Windows 10
    Recently my a friend of mine downloaded some sketchy thing if the internet and gave my pc potential malaware. And just recently I attempted to remove I guess (I’m no expert) so I restarted my computer and to my surprise when I try to log in my computer the password I use is incorrect. Is there a possible fix for this. Is there a way I could possibly reset it to its factory setting? I don’t have any thing of much importance on this computer as it’s basically brand new. I’m seriously worried as this computer was a big investment. If any one could help I would be extremely grateful.
     
    Gavin S., Apr 30, 2020
    #1
  3. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,830
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Sorry Gavin but any advice about circumventing passwords is strictly forbidden on this forum.
    You may well be the actual owner of this system, then again you may not ... we have no way of telling.
    Your only option is to reinstall the operating system.
    As you say this is a new computer, it will have come with instructions on how to reset to factory settings.
    This thread will now be closed.
     
    starbuck, May 1, 2020
    #2
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