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[Solved] Computer is very Slow/ Performance Readout included

Discussion in 'Windows Vista' started by John Stenger, Sep 24, 2016.

  1. John Stenger

    John Stenger Registered Members

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  2. Tony D

    Tony D Administrator Administrator

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    Hello and welcome John. It looks like you have only 2 GB RAM. You could use an upgrade. What is the make/model of your computer. And what problems are you experiencing? By that, is your computer slow all the time, like when you're opening a file or folder or is it only slow when accessing the Internet via a browser? These answers will help.
     
  3. John Stenger

    John Stenger Registered Members

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    Hello Tony D ...yes I agree I need to upgrade my Ram Memory, but my computer has been running very slowly lately opening Files, photos or web pages, and it's doing a lot of ghosting of the graphics, I have seen this kind of behavior before when it picked up a virus, but I think the machine is clean, because I have run several Scans for virus and malware, and they all come up negative! I have also dumped everything but the kitchen sink, in unused Programs, temp files, startup programs, extra photos, music files, whatever I could think of that used memory or slowed the PC down! This machine should be running much better even with the 2 Gigs of RAM. And as you requested it's an HP Compaq dc5850 Small Form Factor PC.
     
  4. Rustys

    Rustys Registered Members

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    64 MB RAM 48 MB ROM
    Hard Drive:
    Yes
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    Run a chkdsk/f and then after the system boots run a defrag and see if that help at all.

    Run CHKDSK using Command Prompt

    When the system access the HDD what sounds do you hear even when it is not accessing the HDD.

    What size is the HDD and about how much space is it showing free?
     
  5. Tony D

    Tony D Administrator Administrator

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    I looked up your machine. It probably came out in early 2009. If you're still using the same hard drive, the drive may be deteriorating causing the lag. Running the chkdsk as Rusty suggested may help.

    Since you deleted a bunch of programs and files, you freed up space on your hard drive. How full is the drive?
     
  6. John Stenger

    John Stenger Registered Members

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    I ran the chk-dsk this morning, and checked the fix box. It's a lengthy procedure, and when I returned to the computer it was just sitting there showing it's screensaver, no sign of a damage report anywhere! ...I hope that's normal! I have a weekly scheduled Defrag from just last night, so I didn't Defrag. I have posted a screen shot of the Disc usage here http://s17.postimg.org/u9vdnb1yn/cisk_check.jpg Thanks
     
  7. Rustys

    Rustys Registered Members

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    Hard Drive:
    Yes
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    4 D
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    Solar
  8. John Stenger

    John Stenger Registered Members

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    Hello Rusty's ..downloaded and running the Malware program you linked to, however it has be checking Updates for over an hour now is this normal?
     
    Last edited: Sep 25, 2016
  9. Rustys

    Rustys Registered Members

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    Can safely say that is not normal. Is there any progress showing that it is being downloaded?

    What is your internet connection speeds (if you happen to know)?
    DSL/Dial Up/Cable/Other
     
    Last edited: Sep 25, 2016
  10. John Stenger

    John Stenger Registered Members

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    Comcast cable Xfinity High speed supposedly! ..Speed Test shows download speed 35.52 their peak is 35.64
     
    Last edited: Sep 25, 2016
  11. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    The only thing that additional RAM does is allow your computer to do more things at once, not actually make it faster.
     
  12. Tony D

    Tony D Administrator Administrator

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    If our security team states the disk if clean of malware, I suspect the hard drive. It looks like a 140 GB drive. That's probably the one that came with the machine 7 years ago. They deteriorate which makes them slow. Do you have a backup? If not, I suggest you backup soon.
     
  13. John Stenger

    John Stenger Registered Members

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    OK I will backup ...I don't think it's just low memory that's my problem, the machine has never run this slowly before, more likely it's well hidden Malware! or a some sort of Hardware wearing out! I have cancelled that scan I will keep on trying to get a normal scan run!

    Also just in case, if it is the Drive, ..I see some hard drive replacements online in the $30 -$40 dollar range is there any easy method of determining exactly what drive I would need? or do I open the machine?
     
    Last edited: Sep 25, 2016
  14. Tony D

    Tony D Administrator Administrator

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  15. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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  16. John Stenger

    John Stenger Registered Members

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    Thanks for your Help Folks!
     
  17. Rustys

    Rustys Registered Members

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    If you cannot get it to run in Normal mode you can try it in Safe Mode with networking. This way you can have access to the internet. Remember in Safe Mode it uses generic drives so the display will be different and there will be no sound.

    When you turn on the system tap the F8 key and select Safe Mode with Networking.
     
  18. John Stenger

    John Stenger Registered Members

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    Thanks Rusty's the computer is running much better today! ..I don't know why! possibly the Disc Check and repair yesterday did something for it! I deleted and Re-downloaded the Malware program and it scanned normally, the report was NO Malware but just 4 minor registry issues that it removed.
     
    Last edited: Sep 26, 2016
  19. John Stenger

    John Stenger Registered Members

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    Opening of photos and such is much improved but One thing I do still notice is it is taking way to long to open web pages online, the Circle Icon spins and spins but the page does not open for quite some time! even with no other windows open!
     
    Last edited: Sep 26, 2016
  20. Rustys

    Rustys Registered Members

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    What browser are you using?

    Still would go through all of the information for Malware and post just to make sure all of the crud is gone. This is totally up to you.
     
    Last edited: Sep 26, 2016

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