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COMPUTER HACKED

Discussion in 'General Malware And Security' started by BGBG, Jul 10, 2023.

  1. BGBG

    BGBG Registered Members

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    I do not know where this thread might belong but my brother was a victim of computer hacking. Someone called him or something , maybe a message on the PC, asking him to call Microsoft or maybe he GOT a call from what the said was Microsoft. Nw that he has escaped from that , is is safe to be emailng him on his computer or would that put me at risk also? All sorts of bad stuff around these days to fear.
     
    BGBG, Jul 10, 2023
    #1
  3. starbuck

    starbuck Rest In Peace Pete Administrator

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    A bit confusing to read ......
    Did they call him at his home (phone call)?
    Did the message come up on his computer?
    Did he actually ring the number or speak to them?

    If he didn't actually phone them and speak to them, then he can just chalk it up to experience.
    No harm done.
     
    starbuck, Jul 12, 2023
    #2
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  4. BGBG

    BGBG Registered Members

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    I seem to have made some typos. Will restudy and repost.
     
    BGBG, Jul 13, 2023
    #3
  5. BGBG

    BGBG Registered Members

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    I talked with him tonight. He said they said they were Microsoft and gave him a number to call them on the phone.
     
    BGBG, Jul 15, 2023
    #4
  6. IJAC

    IJAC Super-Moderator Super Moderators

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    You are OK to email him. That is the Microsoft scam tell him not to talk to them.
     
    IJAC, Jul 16, 2023
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  7. plodr

    plodr CHF Advisor CHF Advisers

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    No companies like Microsoft, Amazon, Xfinity/Comcast, Paypal will call. Simply hang up if you get a call from someone saying they are calling from one of those companies.
     
    plodr, Jul 16, 2023
    #6
  8. BGBG

    BGBG Registered Members

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    BGBG, Jul 16, 2023
    #7
  9. plodr

    plodr CHF Advisor CHF Advisers

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    plodr, Jul 17, 2023
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  10. BGBG

    BGBG Registered Members

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    That is about all I get anymore....offers from everywhere and everyone trying to sell me things I neither want nor need. COME-ONS GALORE ! Thanks for the confirmation.
     
    BGBG, Jul 17, 2023
    #9
  11. BGBG

    BGBG Registered Members

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    Today I was on computer and suddenly A notice appeared saying my computer was infected with something and I should call a certain Microsoft number to have it cleaned. Since I thought this was a scam of some sort I shut off computer and unplugged the connection cable. Now I decided to start it again. Seems OK now. But I got my first computer in 1998 and have NEVER EVER had anything like this happen before and from what I hear and read it is becoming all too common. How do people like my know or find out what to do to handle things like this. I thought all day and finally decided I should turn it on again to see if it worked. It seems OK now. Any suggestions ? As you said above if I do not call or sign up for anything I can go on using computer if I do not respond. I just do not know how to deal with such happenings. Thanks for any help.
     
    BGBG, Jul 17, 2023
    #10
  12. Tony D

    Tony D Administrator Administrator

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    You did exactly what you should have done.

    The scam continues because people fall for it. You were smart enough to recognize the scam and got out.
     
    Tony D, Jul 17, 2023
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  13. BGBG

    BGBG Registered Members

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    Tried computer at bedtime last night and it seemed OK. Nothing suspicious. Must have done something RIGHT. (Except for forgetting to plug it in when started it this morning).

    Note: I usually start my computer in the morning and just close lid when not using it so it goes to sleep. Then I can use it during day without starting and shutting down. Is this an "OK practice"?
     
    Last edited: Jul 18, 2023
    BGBG, Jul 18, 2023
    #12
  14. Tony D

    Tony D Administrator Administrator

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    That's a good practice.
     
    Tony D, Jul 18, 2023
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  15. BGBG

    BGBG Registered Members

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    Re: plodr above post: my program list shows Malwarebytes but nothing happens when I try to open it.
    OOPS ! I was wrong. It shows THIS (see uploaded file). Says there is a free update available. Should I install this?
     

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    Last edited: Jul 18, 2023
    BGBG, Jul 18, 2023
    #14
  16. plodr

    plodr CHF Advisor CHF Advisers

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    plodr, Jul 19, 2023
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  17. BGBG

    BGBG Registered Members

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    Thank You. And should these be turned ON? (see uploaded file)
     

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    BGBG, Jul 19, 2023
    #16
  18. Tony D

    Tony D Administrator Administrator

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    Because Malwarebytes is doing the protection, those will be turned off.
     
    Tony D, Jul 19, 2023
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  19. BGBG

    BGBG Registered Members

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    I turned them on anyway and updated as suggested. The uploaded file tells results. If I need to trn off I may need to know how. But they are not likely to harm anything I would think. I am totally unfamiliar with this.

    I found this Help and Support list next to the start menu - see newest upload (Help and Support). Help and Support 2023-07-19_125358.jpg
     

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    Last edited: Jul 19, 2023
    BGBG, Jul 19, 2023
    #18
  20. BGBG

    BGBG Registered Members

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    Next to the Start Menu I found this Help and Support box. As shown above. Trying to learn.
     
    BGBG, Jul 19, 2023
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