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Computer Freezes when I use skype in conjunction with the internet

Discussion in 'Windows Vista' started by Max, Jul 30, 2015.

  1. Max

    Max

    Joined:
    Jul 30, 2015
    Messages:
    3
    Operating System:
    Windows Vista Home Premium
    While I'm talking and surfing the net at the same time my computer completely freezes up and I have to reboot. I've used Avast to clear out my excess files, I've used windows defender to do pretty much the same thing; I've also cleaned the inside of my computer of dust. And still the same issues occurs. I'm at a loss at what the problem is. I'm also a google Chrome user. From what I can tell I've enough ram. This problem have been occurring for about a week now.

    I've used the Administrative tool "Event Viewer" and this is what errors pop up (-) <- is used as a separator to each issue that came up.

    0x8007001f
    -
    The NVIDIA Update Service Daemon service failed to start due to the following error:
    The service did not start due to a logon failure.
    -
    The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
    Logon failure: the specified account password has expired.

    To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).


    Please help would be greatly appreciated. I know my way around a computer, but I'm quite a novice at fixing them.
     
    Max, Jul 30, 2015
    #1
  3. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
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    Location:
    SYDNEY AUSTRALIA
    Operating System:
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    Hi Max. Welcome to Computer Help Forums
    First thing I would do is open a new user account. It may be corrupted.
    If your not sure how to just ask.:)
     
    DSTM (Dougie), Jul 31, 2015
    #2
  4. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
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    Messages:
    10,497
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
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    Welcome to Computer Help Forums, Max.

    It sounds like a video card issue. Have you recently updated the driver?
     
    allheart55 (Cindy E), Jul 31, 2015
    #3
  5. Max

    Max

    Joined:
    Jul 30, 2015
    Messages:
    3
    Operating System:
    Windows Vista Home Premium
     
    Max, Aug 5, 2015
    #4
  6. Max

    Max

    Joined:
    Jul 30, 2015
    Messages:
    3
    Operating System:
    Windows Vista Home Premium
    How would I go about doing that? It says all my drivers are currently up to date.
     
    Max, Aug 5, 2015
    #5
  7. IceMan37

    IceMan37 Banned

    Joined:
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    Operating System:
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    Computer Brand or Motherboard:
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    CPU:
    I5 4690k @ 4.6
    Memory:
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    Hard Drive:
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    Graphics Card:
    eVGA GTX 970 FTW
    Power Supply:
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    When did this start happening? Does anything you might have installed software wise or a hardware change come to mind? I know you said your drivers are updated but one thing that will help us to help you is to know what we are working with here. We recommend SPECCY top get your computer specifications. Oh and yes welcome to the forums!

    SPECCY link-
    https://www.piriform.com/speccy
     
    IceMan37, Aug 20, 2015
    #6
  8. bringIT

    bringIT Registered Members

    Joined:
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    Operating System:
    Windows 8
    You have an Nvidia video card, are you running GeForce Experience software? I know GeForce Experience installs an update service to check for new version of the software and drivers. May need the newest version or a reinstall of the current one.
     
    bringIT, Aug 21, 2015
    #7
  9. IceMan37

    IceMan37 Banned

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    Operating System:
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    Computer Brand or Motherboard:
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    CPU:
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    Memory:
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    Hard Drive:
    1TB WD_Blue | 240Gb Sandosk SSD
    Graphics Card:
    eVGA GTX 970 FTW
    Power Supply:
    750W Tt
    I agree with that many times a fresh install of a newer driver will do the trick.
     
    IceMan37, Sep 9, 2015
    #8
  10. Amd_Man

    Amd_Man Registered Members

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    I would uninstall Skype, reboot, update your graphics card driver/software, reboot after and then install Skype.
     
    Amd_Man, Sep 9, 2015
    #9
    IceMan37 likes this.
: freezing, skype, error

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