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Chrome browser and search engine

Discussion in 'Windows 10' started by JoeConnor1992, May 11, 2022.

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  1. JoeConnor1992

    JoeConnor1992

    Joined:
    May 11, 2022
    Messages:
    3
    Operating System:
    Windows 10
    Hello!



    Over the weekend I let my friend use my computer, and now I am back Chrome is acting up.



    Basically I start Chrome, and when I search it uses Google as it should. Suddenly the browser closes, and reopens and then anytime I use it, it uses Bing search engine with a weird URL. I have attached a screenshot.



    I tried Spybot search and destroy pro, it found and removed a Torjan. It then worked fine for about an hour, and now its happening again. I have reinstalled Chrome too, with no luck.
     

    Attached Files:

    JoeConnor1992, May 11, 2022
    #1
  3. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
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    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hello and welcome Joe, You can reset your Chrome browser by ...

    1) Click on the 3 vertical dots in upper right corner
    2) Once the menu opens, click on Settings - it's near the bottom.
    3) Click on Advanced - it's near the bottom
    4) Click on Reset & Clean up - it's near the bottom
    5) Click on Restore settings to original defaults.
    6) Click on the Reset Setting button

    You mentioned that Spybot found a trojan. Get a 2nd opinion by downloading Malwarebytes AntiMalware from https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

    It'll install a 14-day trial of the software, unless you tell it not to. The full version runs actively watching what's coming in. The non-full version can still be used to scan your computer on an "as-needed" basis as a 2nd opinion. It's your choice as to which version to install.
    The full version will cost you about $40/yr after the trial.
    Either way, get it installed and run a scan
     
    Tony D, May 11, 2022
    #2
    IJAC likes this.
  4. JoeConnor1992

    JoeConnor1992

    Joined:
    May 11, 2022
    Messages:
    3
    Operating System:
    Windows 10
    Thanks for the reply! It found something called Bloom, removed it. Restarted, worked fine until a black CMD screen popped up, then my browser restarted and I was forced to search using Bing.

    Here is a video of the search changing: https://ufile.io/2a8p6fq1

    Thanks so much for your help Tony
     
    JoeConnor1992, May 11, 2022
    #3
  5. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

    Joined:
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    Messages:
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    Location:
    Midlands, UK
    Operating System:
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    CPU:
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    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    starbuck, May 11, 2022
    #4
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