Can not update windows XP 64bit

Hi I am running Windows XP 64 bit Pro and I log on as the
Administrator when I run Internet Explorer 32bit and got to the
Microsoft update site this is the message I get.
Administrators Only


To install items from Windows Update, you must be logged on as an
administrator or a member of the Administrators group. If your
computer is connected to a network, network policy settings may also
prevent you from completing this procedure.

Note If you are running a Windows 2000 (except DataCenter), Windows
XP, or Windows Server 2003 operating system, you can run the local
administrator account on your computer without having to log off and
then log on again.

To run as the local administrator in Windows XP or Windows Server
2003:

Click Start, and then click All Programs (or right-click Windows
Update if it is available).
Right-click Windows Update.
Click Run as on the menu that appears.
Do one of the following:
Enter the password for the administrator.
Enter the user name, domain name, and password of a different user
account that has administrative permissions on this computer.

To run as the local administrator in Windows 2000:


Click Start, right-click Windows Update, and then click Run As on the
menu that appears.
Do one of the following:
Enter the password for the administrator.
Enter the user name, domain name, and password of a different user
account that has administrative permissions on this computer.

If the option to run as the local administrator is not available:


Click Start, right-click Windows Update, and then click Properties.
Click the Shortcut tab, and then select the Run as different user
check box.

I have done all of the above with out any effect and as I stated am
already logged in as the Administrator. I have also scanned for ad
ware, spyware and viruses with out any problems.
Would appreciate help with this issue.
Thanks
Tony

 

[Agent]

So you're still having this problem?...

cf.

(25 Jul-09)

cf.

(05 Jul-09)

cf.

(27 Jun-09)

cf.

(27 May-09)

cf.

(29 Apr-09)

I dunno why I'm bothering but...

Are you running WinXP x64 SP1 or SP2 now?

Assuming you're posting from the machine-in-question, when (approx. date)
did you install Avast (Free?) AntiVirus?

Is Automatic Updates enabled? If not, can you enable it, reboot, and find
that it's still enabled?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



hamsatuk wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Hi I am running Windows XP 64 bit Pro and I log on as the
> Administrator when I run Internet Explorer 32bit and got to the
> Microsoft update site this is the message I get.
> Administrators Only
>
> To install items from Windows Update, you must be logged on as an
> administrator or a member of the Administrators group. If your
> computer is connected to a network, network policy settings may also
> prevent you from completing this procedure.<!--colorc--><!--/colorc-->
<snip><!--coloro:blue--><span style="color:blue <!--/coloro-->
> I have done all of the above with out any effect and as I stated am
> already logged in as the Administrator. I have also scanned for ad
> ware, spyware and viruses with out any problems.<!--colorc--><!--/colorc-->

 

On Sun, 6 Sep 2009 17:08:47 -0400, "PA Bear [MS MVP]"
<PABearMVP@gmail.com> wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>[Agent]
>
>So you're still having this problem?...
>
>cf.
>
>(25 Jul-09)
>
>cf.
>
>(05 Jul-09)
>
>cf.
>
>(27 Jun-09)
>
>cf.
>
>(27 May-09)
>
>cf.
>
>(29 Apr-09)
>
>I dunno why I'm bothering but...
>
>Are you running WinXP x64 SP1 or SP2 now?
>
>Assuming you're posting from the machine-in-question, when (approx. date)
>did you install Avast (Free?) AntiVirus?
>
>Is Automatic Updates enabled? If not, can you enable it, reboot, and find
>that it's still enabled?<!--colorc--><!--/colorc-->
Hi I am running WinXP x64 SP2. and my Avast has been running for at
least 3 years and is updated every day, and yes Automatic Updates is
enabled. I have various software installed to get rid of malware and
spyware which is done every week as well as being on auto. Also the
question was posted from the computer in question
Thanks
Tony

 

hamsatuk wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> On Sun, 6 Sep 2009 17:08:47 -0400, "PA Bear [MS MVP]"
> <PABearMVP@gmail.com> wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> [Agent]
>>
>> So you're still having this problem?...
>>
>> cf.
>>
>> (25 Jul-09)
>>
>> cf.
>>
>> (05 Jul-09)
>>
>> cf.
>>
>> (27 Jun-09)
>>
>> cf.
>>
>> (27 May-09)
>>
>> cf.
>>
>> (29 Apr-09)
>>
>> I dunno why I'm bothering but...
>>
>> Are you running WinXP x64 SP1 or SP2 now?
>>
>> Assuming you're posting from the machine-in-question, when (approx. date)
>> did you install Avast (Free?) AntiVirus?
>>
>> Is Automatic Updates enabled? If not, can you enable it, reboot, and
>> find
>> that it's still enabled?<!--colorc--><!--/colorc-->
>
> Hi I am running WinXP x64 SP2. and my Avast has been running for at
> least 3 years and is updated every day, and yes Automatic Updates is
> enabled. I have various software installed to get rid of malware and
> spyware which is done every week as well as being on auto. Also the
> question was posted from the computer in question<!--colorc--><!--/colorc-->

You didn't answer my question about Automatic Updates. Nevertheless...

Since you've not been able to install any security updates since late April
2009 (if not earlier), there's no way in h*** that you can trust the
security of the computer now.

Backup your personal data, then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

cf.

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online


Also see:

Steps To Help Prevent Spyware


Rogue Security Software - Microsoft Security:


Good luck!
~~
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002