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Brother MFC-9335CDW Printer keeps getting disconnected from home network ?

Discussion in 'Networking' started by zillah, Feb 14, 2025.

  1. zillah

    zillah Registered Members

    Joined:
    Feb 4, 2018
    Messages:
    11
    Operating System:
    Windows 10
    Dear Experts

    I have got a Brother MFC-9335CDW Printer updated firmware connected wirelessly to my ASUS RT-AX86U home router with updated Merlin firmware with static IP address assigned to it, and I have installed the driver for it on 3 Windows 10 desktops ,,,,and was working with no issue for couple 10 months

    Recently has been working intermittently,,,,means it keeps getting disconnected from the network and what I have been doing to fix the issue is just unplug its power cord for 30 sec and connected it again to restore it's network connection.

    What should I do to fix the issue ?
    Thx
     
    zillah, Feb 14, 2025
    #1
  3. Tony D

    Tony D Administrator Administrator

    Joined:
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    Messages:
    5,105
    Location:
    SE Pennsylvania, USA
    Operating System:
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    You did the first thing I would have suggested - you have it set for a static IP address. Make sure there is no other device set for that IP. Also make sure the static IP is out of the DHCP range.
    You may be getting wireless interference. Maybe there's a new device on your network. Change the wireless network channel. Try 1, 6, or 11.
     
    Tony D, Feb 15, 2025
    #2
    IJAC and allheart55 (Cindy E) like this.
  4. zillah

    zillah Registered Members

    Joined:
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    Operating System:
    Windows 10
    Thx Tony to eliminate the problem possibility i will connect the printer using cable and see how it goes
     
    zillah, Feb 16, 2025
    #3
  5. Tony D

    Tony D Administrator Administrator

    Joined:
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    Messages:
    5,105
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    That eliminated some unseen and unknowns. I prefer to connect with a cable. It's a solid connection.
     
    Tony D, Feb 16, 2025
    #4
    allheart55 (Cindy E) and IJAC like this.

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