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Black screen [messed with BIOS] desktop

Discussion in 'Windows 10' started by PolarFluid, Mar 19, 2017.

  1. PolarFluid

    PolarFluid

    Joined:
    Mar 19, 2017
    Messages:
    2
    Operating System:
    Windows 10
    so I got a new computer

    I factory reset it

    Said it couldn't find operation system when booting up

    Changed bios settings

    Black screen now on startup- nothing else




    Tried to reset CMOS but idk exactly where it is

    Idk what to do
     
    PolarFluid, Mar 19, 2017
    #1
  3. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi and welcome to Computer Help Forums.
    Why are you doing a factory reset on a new Computer.?
    All you seem to be doing is messing it up more.
    I suggest if it is new as you say, then send it back under Warranty.
     
    DSTM (Dougie), Mar 19, 2017
    #2
  4. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    4,991
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    You shouldn't get this on a new computer. It can't find an operating system (OS). The OS is on the hard drive. Just something to check - disconnect any external hard drive or USB flash drive you may have connected when booting your computer.
     
    Tony D, Mar 20, 2017
    #3
  5. PolarFluid

    PolarFluid

    Joined:
    Mar 19, 2017
    Messages:
    2
    Operating System:
    Windows 10
    It's custom made - and because I love fresh starts on computers

    I will try that but now there is just a black screen - I can't get to the BIOS
     
    PolarFluid, Mar 20, 2017
    #4
  6. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    4,991
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    If you're using a wireless keyboard, don't - use a wired keyboard. Also try different USB ports for the wired keyboard.
     
    Tony D, Mar 20, 2017
    #5

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