Hi everyone I am new to this forum and hope someone can clear up my problem. Here goes the story, I have a 3 year old ASUS Essentio CM 1630, it died on me and lost everything on my hard drive(stupid me didn't back up). Well after a lot of outsourced customer care I got Asus to send me the recovery disks(which I still think are the wrong ones) and purchased a new 3Tb HD( I recently also tried with a new 2tb HD). (did I mention I took it to my local micro center and even they were baffled). When I am performing system recovery on recovery information (see included JPG) at around 75% I get the following box with ERROR and a message that states FAILED TO APPLY IMAGE : 1812 What is this and what does it mean? is ther a way to correct and or override this? Or should I perform a full install with the Windows 8.1 disk that I have? Any help in getting my computer up and running again will be greatly appreciated.